KPIs that Power Legal Teams

The lecture surprised me with its quality, objectivity, and practical application of the method.

Very good, an extremely important work for the maturation of the legal operations area in Brazil!

Great session at the Legal Operations & KPIs Forum, sharing ideas on how to make the value of the legal function visible through metrics that truly matter. ⚖️📈

Being excellent and client-focused is no longer enough. Success depends equally on becoming data-centric—extracting data and knowledge from partners' heads into firm-wide systems. Structured, complete data is the launchpad for utilising the potential of Gen-AI, and KPIs are the levers that shape the data-centric culture law firms should want to build.

Extremely important reading. I will add it to my 2025 reading list.

CEPI FGV Direito SP had the honor of welcoming Mori Kabiri for a thought-provoking roundtable on the impact of generative AI in the legal profession. Drawing from international experience, he offered valuable insights into the ethical, regulatory, and practical challenges surrounding AI in the legal field. Thank you for your generosity and contribution to the debate.

Legal Operations KPIs provide clear and realistic indicators aligned with the organization’s strategy, which are powerful tools to transform data into decisions. I especially liked the point about focus and relevance: measuring less, but measuring what truly matters.

Very impressed with your deep work in legal KPIs.

Very happy to participate in this first meeting and to exchange experiences with so many incredible professionals! I’m eagerly awaiting the arrival of my copy!

For sure, a super knowledge manual [Law Firm KPIs] I had the opportunity to receive on the first day and to be part of the Brazil Forum group, with this new book associated with offices also comes a super rich material that should be used as a guide of best practices for those who want to achieve excellence.

Loved it! Happy that Legal Operations KPIs was present and that we had such rich panels like Mori Kabiri’s.

Brazil has an amazing background to deepen knowledge in KPIs and I'm sure that we can raise our potential with your expertise.

Excellent! Valuable information. Very explanatory, rich and a milestone. Nothing comparable in legal literature. Highly recommended.

It just arrived, so I’m starting to review it. So far, I like that it starts from zero, covering very basic topics such as which charts to use for which data.

This book (in English or Spanish) is a great reference resource that helps explain what a metric is, what an indicator is, the different types of indicators, and how to visualize data for legal management. The book also provides different examples of indicators related to spend, budget, management, diversity, data quality, legal compliance, and risk management; and as if that weren’t enough, it also includes an entire chapter on best practices with a diagnostic tool for legal data analytics. In any organization, having the right indicators is crucial to properly guide work, innovation, technology implementation, and process improvement. This book will save hours of research by presenting a wide variety of indicators and helping teams decide which ones are right for them. This book is a major contribution to Spanish-language literature on legal operations, informed by years of industry experience, and will help accelerate knowledge for legal management teams across Spanish-speaking countries.

Wow! This KPIs workshop was one of the most informative sessions I’ve ever attended.

We need more of legal ops practical handbooks!

The event brought an important reflection: the strategic transformation of legal departments, which must move away from being reactive cost centers to becoming proactive business partners. The parallel drawn with areas such as Finance and IT, which have already gone through this process and are now essential to strategic planning, made the path ahead clear. The central point was the use of data, analytics, and KPIs as key tools for this evolution. The presentation moved from a conceptual overview to a practical guide, showing methodologies to identify, define, and monitor metrics that truly add business value. In the end, the message was clear: what is not measured is not managed, and transforming data into strategy is the path to more efficient management, inside and outside the legal function.

Excellent to bring Law Firm KPIs adapted to the Brazilian context. I liked the focus on pricing, productivity and profitability. This speaks volumes to how AI can support real-time measurements and decisions.

There are a lot of really great models and measurements in Legal Operations KPIs, and it might help you figure out what things we should be measuring.