KPIs that Power Legal Teams

The author demonstrates such a deep understanding of the subject matter and understand KPI's so fundamentally that his work here can easily be adopted and adapted outside legal operations. I highly recommend reading this well written book to get insight as to what good KPI's are, how the affect decision making and how to fine tune them to get a lot of performance improvement, by making decisions that fully incorporate KPI's as presented here. Anyone dealing with KPI might want to have a copy of this book on their desk. This is a book which is written incredibly complete but also accessible to those with less of a background who are willing to put in an effort and understand the book.' Great job

Legal Operations KPIs – The Professional’s Handbook to Operational Excellence by Mori Kabiri is a book with in-depth, practical examples considering the business and KPIs associated with legal operations. The book covers data, metrics and KPIs, and includes explanations and examples for spend management, budgets, resources and performance management, law firm and vendor management (including external expense distribution analysis), cross-functional collaboration, diversity and inclusion, and risk management and best practices. This is a great toolkit to start off anyone wanting help with practical tips and examples. Ask ChatGPT

Thank you, Mori for a great session. I learned a lot!

KPIs claros, realistas e alinhados à estratégia da organização são ferramentas poderosas para transformar dados em decisões. Gostei especialmente do ponto sobre foco e relevância: medir menos, mas medir o que realmente importa.

Best session of the week! ❤️

I’ve been focusing more on legal ops lately, and one thing stands out: most teams think they’re further behind than they actually are. After reading the brilliant 𝘓𝘦𝘨𝘢𝘭 𝘖𝘱𝘦𝘳𝘢𝘵𝘪𝘰𝘯𝘴 𝘒𝘗𝘐𝘴 by Mori Kabiri, I’ve been helping in-house legal teams assess their operational maturity using the four-pillar framework: 𝗣𝗲𝗼𝗽𝗹𝗲: Do you have the right skills and expertise? Are you more proactive or reactive? How do you handle difficult matters? 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀: Are your processes driving results or dragging you down? Where can you unlock quick wins? Even small improvements compound over time. 𝗧𝗲𝗰𝗵: Is your tech stack delivering results or just racking up costs? Are you using legal-specific tools or just making do with generic systems? Who is stepping up as your team’s CTO? 𝗗𝗮𝘁𝗮: Can you clearly demonstrate your team’s value to the business? Are you tracking the right metrics, telling the right story, and making evidence-based decisions? Without actionable data, you’re flying blind. I ask teams to rate themselves one to four on each pillar. Most are stronger than they realise and gain clarity on their blind spots. Right now, I’m working with several innovative legal leaders to transform their legal operations and I’m always happy to connect with new teams who are ready to level up. 𝗪𝗵𝗲𝗿𝗲 𝘄𝗼𝘂𝗹𝗱 𝘆𝗼𝘂 𝗽𝗹𝗮𝗰𝗲 𝘆𝗼𝘂𝗿 𝗹𝗲𝗴𝗮𝗹 𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝘁𝗼𝗱𝗮𝘆?

Resources are important when you're trying to learn, and books like "Legal Operations KPIs", are important to look and, navigate and understand and how you take that truth from that book and make it your own in your organization.

Getting REALLY hyped on legal ops KPIs at today’s Legal Operators conference! It’s been a great day of learning.

Great session! Already thinking about how to apply your insights!

Livro excelente! Consegue mesclar uma sólida base teórica, com aplicações práticas factíveis, as quais, ao mesmo tempo em que são fáceis de criar e usar, são extremamente poderosas na geração de dados relacionados às metrificações de um departamento jurídico, permitindo extrair insights e informações que servirão para um processo de decisão informado.

📬 Last Friday's mail delivered me some weekend reading. I've browsed this through over the weekend and here's why you should consider buying it too ⤵️ 👩‍💻Background: I've studied operations management at uni. This means basic operational metrics and concepts, like throughput time, cycle time and line balancing are very familiar to me. It comes as no surprise that this book has some legal-specific metrics that I could also call something else in traditional ops management lingo. BUT. If you do not have a degree in this field, this book brings you plenty more than the basics – put in a legal context! Instead of explaining specifically how for example throughput time can be utilized in a legal ops context, you can eg. just have a read about MAA (read the book if you want to know what it is 😉). 📖 The layout of each spread on each metric is well thought out and repeats itself. If you are struggling with a specific issue, you can start browsing and easily comparing various metrics to establish which could help you track and collect data on the situation.

This looks great. My goal for 2024 is to be KPI focused and this guide is just what I need.

Thank you for the engaging lecture and the unique insights into Legal Operations!

Muito bom, obra importantíssima para o amadurecimento da área de legal operations no Brasil!

The graphical and easily understandable percentage representations immediately caught my attention. Believe me, they are accurate and straightforward, a rare find. This book is incredibly helpful for legal professionals dealing with various types of data regularly and needing to perform data analysis. The section of the book, 'How Should You Select the Right Chart for Your Data?' is invaluable for every professional, regardless of their background. I highly recommend it; you won't be disappointed.

Thank you for the contribution of knowledge Mori Kabiri.

Mori Kabiri é CEO da InfiniGlobe e autor dos livros Legal Operations KPIs e Law Firm KPIs, sendo um dos maiores especialistas do mundo em tecnologia jurídica e análise de dados. Reconhecido por transformar escritórios e departamentos jurídicos por meio de projetos orientados por KPIs, Mori leva sua experiência global para impulsionar estratégias mais eficientes, inteligentes e mensuráveis no universo jurídico.

To anyone looking to elevate their legal function, this is a book you shouldn’t miss! It’s available in both English and Spanish.

Qué privilegio encontrar a un experto como Mori Kabiri, quien ha sido capaz de compilar un conocimiento tan amplio, dirigirlo específicamente a la industria legal y plasmarlo de manera sencilla en su libro "Operaciones Legales KPIs: El manual del profesional jurídico para la excelencia operativa", en cuya traducción y edición tengo el honor de haber contribuido. Con el complemento del excelente sitio web que lo respalda, https://legalopskpis.com/ no solo me permite redescubrir este apasionante tema, sino que además presenta un recurso invaluable con más elementos para aplicar. Estoy seguro de que estas herramientas serán de gran valor para cualquier profesional del derecho, departamento jurídico o firma de abogados que desee llevar su práctica a mejores niveles de eficiencia.

E o mais legal que no site tem um gostinho do livro.