Forum

A Global Community for Legal Professionals Leveraging Data for Decision-Making

Through expert-led sessions, peer benchmarking, and a shared library of practical resources, regional chapters worldwide bring in-house teams and law firms together to share how legal work is measured, managed, and improved.

Mission & Vision

Mission

The Legal Operations & KPIs Forum helps both legal departments and law firms make smarter, data-driven decisions. We share knowledge, build connections, and exchange best practices for managing legal work more efficiently. Through meetings, workshops, and regional chapters, we explore practical ways to apply data, KPIs, and analytics to improve performance and align legal strategy with business goals.

Vision

Our vision is to connect a global network of legal professionals across companies, law firms, and regions who are committed to using data to guide better decisions and outcomes. We aim to make legal organizations more transparent, efficient, and client-focused. By linking local chapters worldwide, we continue to foster learning, innovation, and collaboration across the legal ecosystem.

Why Join Our Forum?

Whether you work in-house or in a law firm, the Forum provides a space to learn from peers and experts, exchange experiences, and explore practical approaches to legal performance management. Our chapters host open discussions, case studies, and expert sessions where you can discover how others use KPIs to improve operations, pricing, profitability, and client service.

Expert-Led Sessions

Learn from professionals driving change in legal operations and law firm management. Sessions focus on KPIs, analytics, pricing, and innovation in legal work.

Benchmarking and Insights

Gain visibility into how leading legal organizations measure performance. Compare approaches, identify trends, and apply proven ideas within your own organization.

Professional Network

Take part in a global conversation shaping how legal work is measured and managed. Learn from collective experience while refining your organization's approach.

Resource Library

Access curated articles, templates, and tools to support KPI adoption and data-driven decision-making.

Professional Development

Strengthen your expertise in analytics, process design, and performance management to drive results in your organization.

Testimonials

“Because data-driven decision-making in legal departments is still underestimated, [the Legal Operations & KPIs Forum] is a valuable place for beginners and experts to exchange knowledge with others who understand the importance of KPIs.”
Michael Thompson
Michael Thompson Head of Legal Operations Aldi DX
“[The Legal Operations & KPIs Forum – Singapore/APAC Hub] offered a practical view of how legal teams use data, KPIs, and operational frameworks to support decisions, manage resources, and improve visibility. The exchange was especially valuable in comparing approaches to performance measurement, capacity planning, and value delivery.”
Zoe Seah
Zoe Seah ICT Society Assistant Head Of CommServe School of InfoComm Technology - Ngee Ann Polytechnic
“[The Legal Operations & KPIs Forum] has been amazing, with genuinely rich content. The last session was especially enlightening, and I appreciated that the discussion was useful without feeling basic—even for participants at different levels of maturity.”
Beatrice Bento
Beatrice Bento Legal Coordinator Grupo Aço Cearense
“Strong start to the Singapore APAC Hub of the Legal Operations and KPIs Forum last week. A pleasure to join the kickoff session and take part in a candid, thought-provoking discussion.”
Nick Cook
Nick Cook Partner Nixon Peabody CWL
“I was fortunate to speak at [the Singapore–APAC Hub kickoff]. The questions were thoughtful and insightful, and the discussion reinforced why KPIs matter.”
Janine Dixon
Janine Dixon Legal Operations Manager Meta
“Even though KPIs and analytics are part of my daily routine, there’s no denying that the book and the forums helped me broaden my perspective even more — top-notch content.”
Marcelo Cardoso
Marcelo Cardoso Legal Analytics Specialist Mercado Livre
“It's fun and always insightful to participate in the meetings and forums.”
Michael Thompson
Michael Thompson Manager (Head of) Legal Operations Aldi DX
“Congratulations on the incredible work you and your team are doing with Legal Operations KPIs and for launching the Brazil Chapter.”
Daniel Avila Failla
Daniel Avila Failla Partner Failla, Lima e Riva Advogados
“Incredible momentum, love seeing how data-driven thinking is reshaping legal operations across borders.”
Ed Correia
Ed Correia CEO Sagacent Technologies
“Thank you for opening this space for global reflection and exchange.”
José Manuel Jiménez Marín
José Manuel Jiménez Marín Founder/CEO Webdox CLM
“Had a good time at the Legal Operations & KPIs Forum (Singapore – APAC Hub)! Thankful for Mori Kabiri and his insight on how KPI usage can shape a company’s legal department.”
Scott Tan
Scott Tan Student Ngee Ann Polytechnic
“Happy to be part of this insightful conversation! (The Forum – South America)”
Margarita Valdés
Margarita Valdés Legal and Business Director NIC Chile - Universidad de Chile, Registro de dominios .CL
“Being part of [the Legal Operations & KPIs Forum] is a valuable opportunity to join a community committed to innovation in legal management, where mutual learning is the main driver. Collaboration and standardization help the profession move forward together.”
Maria Noe Silva Villarroel
Maria Noe Silva Villarroel VP Legal Webdox CLM
“Participating in [the Legal Operations & KPIs Forum] has been a genuine exchange where we learn from one another and grow as leaders and professionals. It is an honor to contribute my perspective and strengthen connections with people who are truly moving the industry forward.”
Marcelo Cardoso
Marcelo Cardoso Legal Analytics Specialist Mercado Livre
“Participating in [the Legal Operations & KPIs Forum] is a unique opportunity to transform legal management through clear metrics and effective operating strategies. It enables professionals to share experiences, learn from one another, and turn measurement into better decisions.”
Sergio Rodriguez
Sergio Rodriguez Corporate Legal Manager FEMSA
“I am very happy to see [the Legal Operations & KPIs Forum community] growing and to be part of this experience. Each chapter creates a very fertile environment for valuable opportunities and learning.”
Fernanda Tannous
Fernanda Tannous Sócia proprietária TL Adsumus
“[The Brazil Chapter community] is building content for the realities of Brazil so legal departments implementing KPIs know where to begin and have access to practical material, a Forum, and shared knowledge.”
Marcelo Cardoso
Marcelo Cardoso Legal Analytics Specialist Mercado Livre
“The depth of the conversation around data maturity and storytelling brought practical insights. [The Brazil Chapter’s fourth session] was an excellent way to close the year.”
Adriana Buozi
Adriana Buozi Consultora Jurídica Sênior - Trabalhista e Governança Axiwil Esquadrias Metálicas
“I deeply admire [the Brazil Chapter Forum], its purpose, and the thought behind each session. The goal is not simply to become large, but to add real value and reach people through meaningful community exchange.”
Marcelo Cardoso
Marcelo Cardoso Legal Analytics Supervisor Mercado Livre
“[The Forum session] highlighted the importance of understanding the company’s objective first, then seeking data openly and without bias so the organization can make the best decision and establish the right KPIs.”
Tatiana Arriagada Bustos
Tatiana Arriagada Bustos Abogado Jefe Celulosa Arauco y Constitución S.A.
“I would like to express my gratitude for the opportunity to participate in such an enriching meeting. It was a transformative experience that broadened my perspective on the topic and reinforced my motivation to continue specializing in the field.”
Luis Felipe de Mello Godoy
Luis Felipe de Mello Godoy Assistente jurídico Galvão Advogados
“Great session from [the Legal Operations & KPIs Forum – Mexico Chapter], sharing ideas on how to make the value of the legal function visible with metrics that truly matter.”
David Govea
David Govea Commercial Legal Leader HEINEKEN México
“Very happy to participate in this first meeting and to exchange experiences with so many incredible professionals! I’m eagerly awaiting the arrival of my copy!”
Roberta Valladares
Roberta Valladares Gerente jurídico Americanas s.a.
“[The Legal Operations & KPIs Forum session] was spectacular.”
Mariana Figueirêdo
Mariana Figueirêdo Legal Project Manager HCLB - Huland, Castro Alves, Linhares & Barros Leal Advogados
“Legal Operations KPIs in Brazil: the development of such an important topic within legal departments in our country!”
Pedro Galvão
Pedro Galvão Estagiário Failla, Lima e Riva Advogados

Notable Companies

Start a Chapter

If you don’t see a chapter in your area and are interested in starting or joining one, email us at support@LegalOpsKPIs.com. We’d love to work with you and others in your region to get a chapter started.