“Being excellent and client-focused is no longer enough. Success also depends on becoming data-centric. Structured, complete data is the foundation for using generative AI, and KPIs are the language that turns that data into insight and action. [Law Firm KPIs] makes a timely contribution to that journey.”
AS
Aku SorainenSenior PartnerSorainen
“[Law Firm KPIs] is the book many of us in legal finance and analytics have been waiting for. It translates complex law-firm data into practical, decision-ready intelligence and provides a framework for connecting performance reporting with pricing, profitability, client value, and strategy.”
AM
Alina MendozaDirector of Management Reporting and AnalyticsHolland & Knight
“The most valuable legal department resource you will own. This is the most practical and valuable book for any legal or legal operations professional. [Legal Operations KPIs] clearly explains each KPI, its data source, along with a description of how to interpret each metric. I refer to it on a weekly basis. Highly recommend! .”
AC
Amazon Customer
“[The Legal Operations & KPIs Forum] has been amazing, with genuinely rich content. The last session was especially enlightening, and I appreciated that the discussion was useful without feeling basic—even for participants at different levels of maturity.”
BB
Beatrice BentoLegal CoordinatorGrupo Aço Cearense
“[The IILPM session] was the most engaging session of our event—an impressive endorsement from the team.”
DT
Dr Todd HutchisonGlobal ChairmanInternational Institute of Legal Project Management (IILPM)
“[The university lecture] was magnificent. Mori delivered an inspiring and highly practical session that received outstanding feedback from our students.”
GD
Germán Darío FlórezDirector, Master in Digital Law Innovation & Legal TechUniversidad Sergio Arboleda
“You are helping move the whole industry forward and helping so many in-house legal operations professionals use metrics and dashboards, and KPIs to drive better outcomes.”
JF
Jeffrey FrankeCEO/Co-Founder & GCLegalOps.com
“[Legal Operations KPIs] consolidates many different aspects of metrics and KPIs into one practical source. Its connection to an interactive website creates a more dynamic experience and makes the material easier to explore and apply.”
JR
Julie RicherSenior Director Chief of Staff, Legal OperationsOtsuka Pharmaceutical
“Happy to be part of this insightful conversation! (The Forum – South America)”
MV
Margarita ValdésLegal and Business DirectorNIC Chile - Universidad de Chile, Registro de dominios .CL
“Because data-driven decision-making in legal departments is still underestimated, [the Legal Operations & KPIs Forum] is a valuable place for beginners and experts to exchange knowledge with others who understand the importance of KPIs.”
MT
Michael ThompsonHead of Legal OperationsAldi DX
“I am currently using [Legal Operations KPIs] to develop a dashboard and benchmarking program for my Legal & Compliance team.”
RT
Rae TorresTechnology Program Manager, Legal & ComplianceChime
“Hosting Mori at [FEMSA’s legal operations workshop] was a great experience. His approach made legal operations, data, and KPIs engaging and relevant to our team.”
SR
Sergio RodriguezCorporate Legal ManagerFEMSA
“[The Legal Operations & KPIs Forum – Singapore/APAC Hub] offered a practical view of how legal teams use data, KPIs, and operational frameworks to support decisions, manage resources, and improve visibility. The exchange was especially valuable in comparing approaches to performance measurement, capacity planning, and value delivery.”
ZS
Zoe SeahICT Society Assistant Head Of CommServeSchool of InfoComm Technology - Ngee Ann Polytechnic
“Participating in [the Legal Operations & KPIs Forum] is a unique opportunity to transform legal management through clear metrics and effective operating strategies. It enables professionals to share experiences, learn from one another, and turn measurement into better decisions.”
SR
Sergio RodriguezCorporate Legal ManagerFEMSA
“Legal Operations KPIs is terrific! What sets it apart from the others is the comprehensive description of each metric, as well as data sources and alternatives. I refer to it all the time.”
AD
Alisa De DominicisGlobal Sr. Director Legal OperationsRocket Software
“[The KPI workshop] was one of the most informative sessions I have ever attended.”
ER
E.A. RockettVice President, Office of the General CounselAdobe
“I had never seen such a precise analysis and list of metrics specifically designed to demonstrate the value of Legal Operations through reliable data. I am glad I read [Legal Operations KPIs] before addressing KPI-related topics, and I will recommend it to my team.”
MT
Michael ThompsonManager (Head of) Legal OperationsAldi DX
“What stood out in [Legal Operations KPIs] was its practical approach to defining metrics that genuinely demonstrate the value of Legal Operations through data. The book has already influenced how I think about aligning metrics with organizational goals, and I will be sharing it with my team.”
GG
Gareth GuyersBusiness and Data AnalystRajah & Tann Asia
“Attending [Mori Kabiri’s conference session] was an incredibly enriching experience. I am already looking forward to hearing him speak again.”
PG
Patricio Gómez CruzAttorney - Legal, Compliance and Public AffairsColgate-Palmolive
“As a Legal Operations professional, [Legal Operations KPIs] has become my go-to resource and the only legal book that earns a permanent place on my desk. I repeatedly use it to identify the right KPIs for a particular practice group or situation.”
CG
Cindy Geibfrom AmazonTE Connectivity
“Legal Operations KPIs book is my "go-to" book on a regular basis.”
AD
Alisa De DominicisGlobal Sr. Director Legal OperationsRocket Software
“[the Legal Operations KPIs workshop] was very well organized, and the content was truly rich and meaningful for all of us.”
PD
Príscila DamascenoAdvogadaAXIA Energia
“I read the article “Law Firm KPIs: The Professional’s Handbook for Pricing, Productivity, Profitability,” and it feels like essential reading for any firm serious about growth.”
ST
Sarah TetlowCEO and FounderFirm Focus LLC
“[The FGV Direito SP roundtable] offered valuable international insights into the ethical, regulatory, and practical challenges of generative AI in the legal profession. The discussion connected global experience with the realities facing legal professionals and institutions.”
“Congratulations on the incredible work you and your team are doing with Legal Operations KPIs and for launching the Brazil Chapter.”
DA
Daniel Avila FaillaPartnerFailla, Lima e Riva Advogados
“[The legal-team KPI session] was insightful and productive. The team especially appreciated the practical recommendations and supporting materials, and we are looking forward to putting the ideas into practice.”
DG
David GoveaComercial Legal LeaderHEINEKEN México
“What I appreciate most about [Legal Operations KPIs] is its practicality. The detailed explanations, digital resources, and guidance for interpreting each KPI make it a tool I can use consistently to make informed decisions and improve our legal department’s performance and reputation.”
ED
Elizabeth Davisfrom Amazon
“Mori Kabiri is an engineer and legal industry’s leading authority on KPI frameworks for legal.”
AB
Ana BurbanoSenior Manager at Legal Operations & InnovationBDO Legal
“[Legal Operations KPIs] remains a powerful resource for me—not as a handout, but as a framework. It anchors conversations that lead to better decisions, clearer priorities, and outcomes that clients, advisers, and legal teams can stand behind.”
“This is a well researched and comprehensive treatise that should be required reading for any legal operations professional.”
SC
Scott CollisterSenior Director, Legal ServicesBlue Star
“A lot of people talk about KPI's in the legal industry/legal operations, but [Legal Operations KPIs] provides a detailed, solid foundation for readers who want to put theory into practice. As the saying goes, "you can't improve what you don't measure," and this book is an invaluable resource for anyone looking to measure performance and optimize legal operations.”
AC
Amazon CustomerFrom Amazon
“[Law Firm KPIs] finally gives firms the measurement framework I have advocated for years. From AI adoption rates to AFA profitability metrics, it turns vague technology promises into concrete intelligence.”
CL
Colin LevyGeneral CounselMalbek
“[The legal-department KPI discussion] showed how important it is to transform Legal into a strategic business partner. KPIs provide clarity, focus, and relevance to the function’s work and help strengthen this shift.”
SS
Sadik SarkisChief Legal and Compliance OfficerAssaí Atacadista
“I stayed in and read Mori Kabiri’s excellent [Legal Operations KPIs] book. As you can see from the flags, we will be implementing many of these metrics.”
AD
Alisa De DominicisGlobal Sr. Director Legal OperationsRocket Software
“[Legal Operations KPIs] fills a gap in the knowledge base for legal ops professionals, concisely describing all the major metrics and KPIs to get your legal department effectively using data to make better business decisions.”
AC
Amazon Customerfrom Amazon
“[Legal Operations KPIs] is an excellent starting point for understanding a legal operation through quantifiable data. It covers everything from basic visualization techniques to the information teams should collect and interpret, helping readers move from data to operational insight.”
MN
Maria Noe Silva VillarroelVP LegalWebdox CLM
“The feedback from attendees was overwhelmingly positive, with many praising the high level of knowledge, professionalism, and practical insight. It underscored the expertise and impact of [the presentation] on the audience.”
VF
Valentin FeklistovCO-Founder, CEOFutureLaw
“Great to have you here in Brazil. Thanks for sharing such valuable [Legal Operations KPIs] content and for generating so many insights for me and for our vibrant Jurídico Sem Gravata community.”
FF
Flávio FrancoDiretor-PresidenteJurídico Sem Gravata
“Legal operations continues to change, but the resources in [Legal Operations KPIs] are a gold mine. The tools are available at our fingertips, helping make our professional communities stronger.”
MK
Michelle KovitchChief Strategy OfficerS2Data
“[Legal Operations KPIs] is a long-needed single point of reference for anyone working with legal data. It explains what each metric means, how to calculate it, and—most importantly—how to communicate the data to tell the legal function’s story.”
MR
Mike RussellHead of Global Legal OperationsExpedia Group
“[The University of Passau lecture] used practical examples and use cases to show how data visualization and data storytelling can improve the interpretation of analyses and support better business decision-making.”
UO
University of PassauLL.M. Legal Informatics ProgramUniversity of Passau
“[Legal Operations KPIs] combines in-depth, practical examples with the business context behind legal operations metrics. It explains not only which data and KPIs to consider, but also how they can support better decisions, stronger performance, and greater visibility for the legal function.”
CC
Caterina CavallaroAssociate General CounselVGW
“Strong start to the Singapore APAC Hub of the Legal Operations and KPIs Forum last week. A pleasure to join the kickoff session and take part in a candid, thought-provoking discussion.”
NC
Nick CookPartnerNixon Peabody CWL
“Great book, great timing. We have been asking for metrics from our law firm partners for years. [Law Firm KPIs] will make it much easier for them to understand and respond to the Voice of the Customer. This is a must-have reference book, whether you are in a law firm or in-house.”
CB
Connie BrentonFounder and CEOLegalOps.com
“I keep referring to [Legal Operations KPIs] as the Bible. For anyone who wants to understand KPIs for a legal department, this is, to me, the best place to start.”
HU
Harrison UnderwoodFounder, PresidentBrickell Global Legal
“It was a pleasure to welcome Mori to [Trench Rossi Watanabe]. The audience remained engaged throughout, and the session gave us much to think about and continue discussing.”
GB
Gustavo BiagioliDirectorTrench Rossi Watanabe
“[Legal Operations KPIs] is a game-changer for legal professionals navigating the evolving data landscape. Its practical explanations, online resources, and examples provide a clear path from metrics to decisions and operational improvement.”
J
JRobfrom Amazon
“Great event!”
RB
Rafael Bedum CardosoPresidente da Comissão de Direito Empresarial e Advocacia CorporativaOAB/RS - Subseção de Guaíba
“The graphical, easy-to-understand percentage representations in [Legal Operations KPIs] immediately caught my attention. They are accurate, straightforward, and highly useful for legal professionals who work regularly with different types of data.”
ZH
Zishanul Haque Hussainfrom Amazon
“As you grow your career in legal operations, it is a marathon, not a sprint. Resources such as [Legal Operations KPIs] can guide you along the way, help you build your program, and connect you with a community of professionals sharing ideas and best practices.”
JD
Janine DixonManager of Legal OpsMeta
“By leveraging data and KPIs, legal teams can not only mitigate risks but also uncover opportunities that help companies explore how the legal function can evolve from a reactive role to a true enabler of business success.”
“Your vision, leadership, and dedication to driving innovation in the LegalOps space continue to inspire everyone around you, Mori.”
RS
Rahul SarafBusiness Development ManagerApplied AI Consulting (AAIC)
“Mori’s visit generated significant interest and real momentum. [The law-firm session] offered a great deal of valuable insight.”
GG
Gareth GuyersBusiness and Data AnalystRajah & Tann Asia
“[Legal Operations KPIs] offers much more than the basics, all within a legal context. Its consistent layout makes it easy to browse and compare metrics, helping readers identify which KPIs can track a specific challenge and what data should be collected.”
PM
Piia MadissooLegal Transform & Operate LeadEY Law Finland
“I was fortunate to speak at [the Singapore–APAC Hub kickoff]. The questions were thoughtful and insightful, and the discussion reinforced why KPIs matter.”
JD
Janine DixonLegal Operations ManagerMeta
“Law Firm KPIs book is an amazing tool for firms! I gift it to my clients regularly.”
MK
Michelle KovitchChief Strategy OfficerS2Data
“[The conference session] was excellent, as always. We truly appreciate your continued support and the consistency with which you contribute to our conference and community.”
“My pleasure, Mori, it was great meeting you and learn more about KPIs, a subject that is very important and often a complex challenge for legal functions”
JS
Juan Salvador Nito IrigoyenGeneral Counsel, Chief Compliance Officer and Public AffairsVanguard
“Part V of [Legal Operations KPIs], on cross-functional collaboration, is inspiring. Bridging the gap between legal departments and other business units is a reminder that we are always better together.”
MK
Michelle KovitchChief Strategy OfficerS2Data
“To anyone looking to elevate their legal function, this is a book you shouldn’t miss! It’s available in both English and Spanish.”
IM
Itzú MartínezLegal DirectorSierra Metals
“Thank you, Mori Kabiri, for generously sharing your insights. It was an honor to be part of your audience.”
AP
Ana Paula LimaLegal Director & Compliance OfficerDB Schenker
“Superb resource! A fantastic resource. Filled with actionable data and insights.”
CL
Colin LevyGeneral CounselMalbek
“[Legal Operations KPIs] is organized simply and clearly. It explains the relevance and history behind the metrics—why we track them and why they matter. For teams that cannot bring in extensive resources to build these programs, this is where I would start.”
HU
Harrison UnderwoodFounder, PresidentBrickell Global Legal
“[Legal Operations KPIs and its integrated companion website] can take legal data analytics to the next level. Together, they explain what metrics mean, how to calculate them, and how to communicate the data effectively.”
MR
Mike RussellHead of Global Legal OperationsExpedia Group
“[Legal Operations KPIs] is awesome for the profession to have an entire book written on Legal KPI's!”
CB
Connie BrentonFounder and CEOLegalOps.com
“Even though KPIs and analytics are part of my daily routine, there’s no denying that the book and the forums helped me broaden my perspective even more — top-notch content.”
“[The Brazil Chapter community] is building content for the realities of Brazil so legal departments implementing KPIs know where to begin and have access to practical material, a Forum, and shared knowledge.”
“Law Firm KPIs book is a comprehensive, accessible, and future-ready guide for anyone tasked with managing or modernizing law firm performance reporting. I recommend Law Firm KPIs as a go-to reference for FP&A leaders, pricing directors, and legal ops professionals serious about building a metrics-driven culture in their firm.”
AM
Alina MendozaDirector of Management Reporting and AnalyticsHolland & Knight
“My team and I found this to be a great resource, and we have found ourselves referring back to it to generate more ideas as we build out our metrics capabilities.”
AC
Amazon Customerfrom Amazon
“[Mori’s university webinar] opened students’ eyes to alternative legal career paths and gave them practical guidance on what to do next.”
GL
George LeloudasInternational Shipping & Trade Law ProfessorSwansea University
“Congratulations to Mori Kabiri on the hot-off-the-press new Legal Operations KPIs handbook that I am honored to have contributed to, along with Mike Russell. Mori had a vision and made it happen.”
JR
Julie RicherSenior Director Chief of Staff, Legal OperationsOtsuka Pharmaceutical
“Why this book nailed it: Law Firm KPIs by Mori Kabiri cuts through the fluff and gets right to what legal leaders actually need.”
OM
Olga MackCEOTermScout
“My copy was delivered this week! Legal Operations KPIs truly is a Professional’s handbook to operational excellence. This is a must read and great reference book.”
CB
Connie BrentonFounder and CEOLegalOps.com
“The lecture was truly amazing, it was such an honor to listen and learn from you on such a relevant and transformative topic. The content was extremely rich and inspiring, bringing valuable insights for those working in the legal field.”
NB
Natacha BrangioniAssistente jurídicoConga
“Such impressive drive and dedication to helping make the ecosystem the best.”
SD
Sheila DusseauHead of Global CLO and OperationsBrightflag
“Resources matter when you are learning, and books such as [Legal Operations KPIs] help you navigate and understand the subject—then take the lessons and make them your own within your organization.”
VC
Vincent Cordo, Jr.Chief Revenue and Legal Project Management OfficerHolland & Knight
“[Legal Operations KPIs] should be in the hands of every legal person in-house and aspiring legal person. Mori has given us a gift that is both thought provoking and practical in its application - Excellent work product!”
CS
Colin S. McCarthyCEO and FounderLegal Operators
“It's fun and always insightful to participate in the meetings and forums.”
MT
Michael ThompsonManager (Head of) Legal OperationsAldi DX
“[Legal Operations KPIs] provides tangible, detailed workflows that can serve as an anchor for a Legal Operations team. Its KPIs help organizations identify efficiencies, improvement opportunities, and shifts in spend, while the connected digital experience supports questions and knowledge-sharing.”
“KPIs are the language of modern legal leadership. Law Firm KPIs is a timely resource for firms ready to lead the next era.”
O
Olga V. MackCEOTermScout
“As somebody who has been tasked with heading up a legal operation department, [Legal Operations KPIs] has been very helpful and detailed to give me a better idea of what to look and aim for in efficiently running the law department. I recommend it for anyone who is beginning to create a Legal Operations department or is already involved but looking to further their progress.”
AM
Amanda Myersfrom Amazon
“[Eletrobras’ private KPI workshop] was a unique event with Mori Kabiri that further empowered our team to address the contemporary challenges of a legal department aligned with the organization’s business, through the mapping, construction, monitoring, and measurement of a solid KPI system.”
AA
André AvellarChief of Legal OperationsEletrobras
“Legal Operations KPIs is an excellent resource for KPIs for anyone involved in legal operations. The QR codes are very convenient for going to specific section online. The author does an excellent job providing suggestions for trend analysis.”
CA
Christopher A. LottAssociate Vice President and Deputy General CounselDuke University
“[Law Firm KPIs] is a rich knowledge resource and a practical guide to best practices for firms seeking operational excellence.”
“The Legal Operations KPIs book is outstanding and becomes an essential read for anyone who wants to better understand the impact of KPIs in legal operations.”
NB
Natacha BrangioniAssistente jurídicoConga
“I deeply admire [the Brazil Chapter Forum], its purpose, and the thought behind each session. The goal is not simply to become large, but to add real value and reach people through meaningful community exchange.”
“Applause on this accomplishment! Legal Operations KPIs looks like a solid practice piece.”
YS
Yesenia Santiago EgnerLegal Operations Executive AdvisorOtsuka Pharmaceutical
“[The in-house legal workshop] created a unique opportunity to discuss how to measure and optimize the value lawyers bring to their companies—an essential topic in an increasingly demanding business environment.”
AQ
Augusta Quiñones FernándezOperations and Program Management LeaderUNIVERSO ÁGIL
“Love this, Mori! You are King of the KPIs.”
HU
Harrison UnderwoodFounder, PresidentBrickell Global Legal
“[The Legal Operations KPIs book] is invaluable not only for people starting their KPI journey, but also for those refreshing it.”
AD
Alisa De DominicisGlobal Sr. Director Legal OperationsRocket Software
“Incredible momentum, love seeing how data-driven thinking is reshaping legal operations across borders.”
EC
Ed CorreiaCEOSagacent Technologies
“Thank you, Mori for a great session. I learned a lot!”
GK
Gabriel KarawaniCo-Founder and DirectorClearPeople
“Thank you for your presentation and for your time. Your perspective brought great value to the class, and the students clearly learned a lot and enjoyed the session.”
PD
Prof. Dr. Nora NahrProfessur für RechtsinformatikUniversity of Passau
“[Legal Operations KPIs] demonstrates a deep, fundamental understanding of KPIs that can be adapted even beyond legal operations. It is comprehensive yet accessible, explaining how good KPIs affect decision-making and can drive meaningful performance improvement.”
SA
Saleh AliyariData ScientistInfiniGlobe LLC
“[The Jurídico Sem Gravata KPI session] highlighted an important shift: legal departments must evolve from reactive cost centers into proactive business partners. Data, analytics, and KPIs are essential tools for that evolution because what is not measured cannot be managed.”
MA
Marco Antonio MoreiraSenior Legal ManagerLivelo
“I skimmed through the prerelease copy, and I instantly wanted to take it with me! I say it’s a buy! Great work!”
DB
Danish ButtTrusted Advisor to Office of General CounselSwiftwater & Company
“[Law Firm KPIs] could help firms align innovation with measurable outcomes. Its emphasis on data supports more disciplined decisions about technology, contracts, efficiency, and performance.”
SC
Sanjeev ChaodhariFreelance AI Automation ConsultantFreelance
“Legal Operations KPIs is a well-balanced book, easy to read and understand to the point. I loved all the charts, facts and figures to help understand better , very useful for the legal field.”
MS
Marzeeyeh shirazifrom Amazon
“The depth of the conversation around data maturity and storytelling brought practical insights. [The Brazil Chapter’s fourth session] was an excellent way to close the year.”
AB
Adriana BuoziConsultora Jurídica Sênior - Trabalhista e GovernançaAxiwil Esquadrias Metálicas
“[The legal-department workshop] was an incredible experience. We discussed best practices, KPIs, and different tools, while also having the opportunity to know one another beyond work and connect as people.”
MJ
María José MaldonadoGerente Legal y Cumplimiento CorporativoClínica MEDS
“It was a pleasure to host you. Thank you for sharing your knowledge with such generosity. We are also grateful for the opportunity to access this timely and relevant book. We look forward to future collaborations.”
AP
Ana Paula CameloPesquisadora e Gestora de ProjetosCEPI FGV Direito SP
“Well organized and comprehensive look at legal operations KPIs. This is a must have book for General Counsel, Chief Legal Officers and other legal operations professionals.”
CM
Cash M. ButlerCo-FounderLegalverse Media
“Mori is one of the smartest guys I've ever worked with... this is bound to be a must read.”
JS
Jason SmithSenior Principal, Strategy & TransformationConga
“Thank you for opening this space for global reflection and exchange.”
JM
José Manuel Jiménez MarínFounder/CEOWebdox CLM
“This looks great. My goal for 2024 is to be KPI focused and this guide is just what I need.”
CR
Christianna ReedVice President, General CounselWorld Energy
“[Law Firm KPIs] a good complement to your initial book.”
LD
Laurie David-HenricGlobal Head of Operations | Legal, Compliance, IPArgenx
“Many organizations struggle not with the need for data, but with knowing which questions to ask. Benchmarking, expert guidance, and communities such as [LegalOpsKPIs.com] help teams share questions and find the answers needed to move forward.”
RR
Richard RobinsonDirector, Legal OperationsToyota
“There’s a book out called Legal Operations KPIs. I would recommend people look at that. That’s a good way to get started.”
SC
Scott CollisterSenior Director, Legal ServicesBlue Star
“Legal Operations KPIs is a must read for all legal operations and law department management teams. It’s a fascinating read.”
MA
Mark A. SmolikChief Legal OfficerDHL Group
“It was a pleasure to attend [Mori’s session] and take part in such a candid, thought-provoking discussion.”
NC
Nicholas CookPartnerNixon Peabody CWL
“[The lecture on KPIs for legal departments] surprised me with its quality, objectivity, and practical application of the method.”
AP
Ana Paula GiuntiLegal Manager - Contracts and M&ACTG Brasil
“Had a good time at the Legal Operations & KPIs Forum (Singapore – APAC Hub)! Thankful for Mori Kabiri and his insight on how KPI usage can shape a company’s legal department.”
ST
Scott TanStudentNgee Ann Polytechnic
“[Legal Operations KPIs] this is the new metrics bible for Legal Ops!”
TS
Teresa S.Director, Head of Legal OperationsBrex
“I think it is great to mesh legal ops KPIs with law firm KPIs to drive alignment.”
CM
Cash M. ButlerFounderClariLegal
“[Legal Operations KPIs] is an accessible and useful handbook for legal operations. It is an excellent starting point for understanding an operation through quantifiable data, covering subjects from basic visualization techniques to the information needed for leadership discussions.”
MN
Maria Noe Silva VillarroelVP LegalWebdox CLM
“With Mori Kabiri’s expertise on the topic, we concluded that Legal and Compliance activities are indeed measurable through indicators that translate into cost reduction, increased efficiency in contract management, and therefore business impact and cost savings.”
CJ
Camila Jaureguiberry BravoEncargada de Prevención de DelitosMedtronic
“Participating in [the Legal Operations & KPIs Forum] has been a genuine exchange where we learn from one another and grow as leaders and professionals. It is an honor to contribute my perspective and strengthen connections with people who are truly moving the industry forward.”
“There are a lot of really great models and measurements in Legal Operations KPIs, and it might help you figure out what things we should be measuring.”
DK
Doug KaminskiChief Revenue OfficerInfinnium
“Really interesting session - well done!”
KL
Katya LinossiCo-founder and CEOClearPeople
“Thank you for the engaging lecture and the unique insights into Legal Operations!”
YB
Yannick B.Masters StudentUniversity of Passau
“If you think about KPIs within Legal, [Legal Operations KPIs] is your book.”
CE
Christoph EhemannHead of Legal OperationsSchaeffler Group
“Recently, I had the opportunity to attend a lecture by Prof. Mori Kabiri promoted by Jurídico Sem Gravata, where he highlighted that KPIs are essential tools for transforming data into sound decisions. According to Kabiri, these indicators allow the identification of bottlenecks, process optimization, and alignment of legal work with the organization’s financial and strategic objectives.”
AC
Ana Carolina LimaLegal ManagerGrupo RB
“[Legal Operations KPIs] addresses one of the most important challenges in my daily work: understanding the efficiency and quality of our service and demonstrating the value we deliver. It offers practical tools to understand, calculate, and apply legal KPIs for both beginners and experienced professionals.”
NP
Nicolas PaniguttiLegal ManagerSantander
“A valuable book for any professional starting their journey in the world of legal operations. From the beginning, the author aims to convey a balanced approach between the technical and personal skills needed by these professionals to connect with the business and people, understand their needs, and provide value to the client.”
AV
Alejandra VargasAnalista Legal SeniorCompañía Cervecera de Nicaragua
“Very impressed with your deep work in legal KPIs.”
AG
Ali GhasemiVice President of Legal ServicesMastercard
“Really loved this session!”
IJ
Imare' JordanPractice Data AnalystArnold & Porter
“We are also very grateful for the opportunity to access such a relevant and timely book [Legal Operations KPIs].”
AP
Ana Paula CameloPesquisadora e Gestora de ProjetosCEPI FGV Direito SP
“No doubt Law Firm KPIs will be as valuable as Legal Operations KPIs.”
JK
Joe KazemiehVP, Strategic Legal Ops. SolutionsOnit
“[Legal Operations KPIs] we need more of legal ops practical handbooks!”
SA
Sara AjmiLegal Ops & Technology ManagerTelus
“[The Developing Meaningful KPIs session] showed how legal-department numbers can reflect operational reality. Mori Kabiri shared his knowledge generously and connected KPI design with better legal management.”
AC
Ana Carolina MedinaDiretora Jurídica e FundiáriaCTG Brasil
“KPIs are levers for growth, accountability, and strategic decision making. Mori brings the 'why' and the 'how' together beautifully.”
CB
Connie BrentonFounder and CEOLegalOps.com
“[At the Jurídico Sem Gravata meeting], there was a brilliant presentation by Mori Kabiri on Legal Operations KPIs. I was fortunate not only to exchange valuable insights, but also to receive his book.”
FB
Felipe Barbosa da S e SilvaSuperintendente GeralJurídico Sem Gravata
“What a privilege to find an expert like Mori Kabiri who compiled such extensive knowledge, focused it on the legal industry, and presented it clearly in [Operaciones Legales KPIs]. It is a highly practical book that helps readers understand what to measure and how to improve legal operations.”
AL
Abel Lopez CampoFounding PartnerLND Consultoria
“I am very happy to see [the Legal Operations & KPIs Forum community] growing and to be part of this experience. Each chapter creates a very fertile environment for valuable opportunities and learning.”
FT
Fernanda TannousSócia proprietáriaTL Adsumus
“Being part of [the Legal Operations & KPIs Forum] is a valuable opportunity to join a community committed to innovation in legal management, where mutual learning is the main driver. Collaboration and standardization help the profession move forward together.”
MN
Maria Noe Silva VillarroelVP LegalWebdox CLM
“[The Forum session] highlighted the importance of understanding the company’s objective first, then seeking data openly and without bias so the organization can make the best decision and establish the right KPIs.”
TA
Tatiana Arriagada BustosAbogado JefeCelulosa Arauco y Constitución S.A.
“Legal Operations KPIs is an easy to digest book packed with useful material.”
DB
Danish ButtTrusted Advisor to Office of General CounselSwiftwater & Company
“Sincere thanks to Mori for giving [our Trinity College Dublin students] this opportunity.”
KM
Kelley McCabePostgraduate Programme ManagerTrinity College Dublin
“The timing is perfect, especially with all the changes in the industry. I'm already thinking of a few lawyer friends I'm going to recommend Law Firm KPIs to. Fantastic work!”
AA
Alex AgahiCEO- Financial AdviserInfinite Wealth Financial
“Mori Kabiri's Legal Operations KPIs book is an excellent resource.”
GK
Gillian KangIndependent ConsultantLIT Studio (LegalTech Innovation Transformation)
“[The Legal Operations KPIs workshop] was very good. We left with valuable insights.”
BB
Beatrice BentoLegal CoordinatorGrupo Aço Cearense
“The KPIs and frameworks you’ve pulled together in the books feel like exactly the kind of shared language that helps us align expectations and make smarter decisions together.”
JV
Jessica Vander PloegVice President of Legal OperationsBelron
“[Legal Operations KPIs] excellent book. Very substantive but easy to understand.”
AC
Amazon Customerfrom Amazon
“It was a very positive experience. The students were engaged throughout, asking thoughtful questions and contributing actively to the discussion. We would be delighted to welcome you back for another session.”
CL
Cecilia Lizardi TortSecretaria de PosgradoEscuela Libre de Derecho
“Mori Kabiri - you ARE the KPI Yoda.”
YS
Yesenia Santiago EgnerLegal Operations Executive AdvisorOtsuka Pharmaceutical
“Resources like [the Legal Operations KPIs book] are proving instrumental. They help legal teams across the region better align with business goals, navigate local challenges, and drive measurable improvements.”
AL
Abel Lopez CampoFounding PartnerLND Consultoria
“[The KPI workshop for legal departments] offered exceptionally rich content.”
AT
Andrea Tozo Marra LibralonGerente jurídicoLegrand
“[Legal Operations KPIs] brings an innovative approach to legal departments, an area that often lacks consistent information about metrics. It offers a practical toolkit that helps teams turn legal data into strategic decisions.”
“It was a pleasure to host Mori Kabiri at [HKU] to discuss his KPI framework for law firms and legal departments.”
BW
Brian W TangFounding Executive Director, LITE Lab@HKUUniversity of Hong Kong - Faculty of Law
“Thanks for putting together such a comprehensive book. I can't wait to dive in.”
TM
Ted MarousekRegional Vice President of SalesExterro
“Law Firm KPIs is a nice addition!”
DB
Danish ButtTrusted Advisor to Office of General CounselSwiftwater & Company
“This is a great book to learn about all the different key performance indicators relevant to legal operations. Highly recommended.”
TD
Terah DrentLegal Process EngineerOccam's Ops
“[A community like Legal Operations KPIs] is very important because it brings more technical depth and a bit more scientific work to this discussion in Brazil.”
DA
Daniel Avila FaillaPartnerFailla, Lima e Riva Advogados
“[the Legal Operations KPIs workshop] was excellent! Thank you for the availability! Our partnership is always so great!”
LA
Larissa Alves de SouzaDirector of Legal OperationsCoelho de Souza Sociedade de Advogados
“In the process of reviewing and taking a deep dive into the legal ops universe and how to build success. A must read for anyone in the legal services space.”
E
Ellenfrom Amazon
“[Legal Operations KPIs] is giving me key ideas and methodical steps to optimize legal operations management with data, metrics, and results. It is an essential book for starting or complementing a digital transformation process.”
AS
Arsel Salazar MirandaMexico Legal CounselDayforce
“Mori, thank you for once again sharing your expertise. Your continued support means so much to us, and it’s always a pleasure to welcome you to our events.”
CS
Colin S. McCarthyCEO & FounderLegal Operators
“The Gold Standard reference for KPI Metrics across the legal ecosystem! A long-needed single point of reference for anyone working with legal data of any kind!”
M
Mikefrom Amazon
“[the Legal Operations KPIs workshop] was very enriching.”
RN
Raquel NeryAdvogadaAXIA Energia
“Great reference tool! Comprehensive and easily searchable. A great reference tool for beginners who need ideas and examples, to advanced users who need more creativity.”
TD
Todd D. McCormickVice President / Senior Legal CounselW. R. Berkley Corporation
“The content is impeccably organized and holds value for those across any legal operations role.”
MR
Mandy RobertsDirectorParamount+
“Congrats on the new release, I know it will be well-received by the law firm ecosystem. Well done!”
MR
Mike RussellHead of Global Legal OperationsExpedia Group
“[The Legal Operations KPIs workshop] was truly outstanding.”
VR
Valéria RoccoMembroAssaí Atacadista
“Such important work in the legal ops space!”
AV
Akshay VermaCOOSpotDraft
“This book is fantastic.”
AM
Angela MendenhallOperations and Enablement Senior ManagerZoom
“It's a phenomenal read for anyone considering buying it!”
“Getting REALLY hyped on legal ops KPIs at today’s Legal Operators conference! It’s been a great day of learning.”
AR
Anna RichardsTransformation LeaderJohn Deere
“[Legal Operations KPIs] we need more of legal ops practical handbooks!”
NP
Natalie PonderOCM ConsultantNOV
“[At the Jurídico Sem Gravata meeting], with Mori Kabiri’s participation, we had a rich debate on a highly relevant topic: KPIs for legal strategy.”
AM
Alessandra MaltaLegal, GRC & PLD HeadEwally
“I would like to express my gratitude for the opportunity to participate in such an enriching meeting. It was a transformative experience that broadened my perspective on the topic and reinforced my motivation to continue specializing in the field.”
LF
Luis Felipe de Mello GodoyAssistente jurídicoGalvão Advogados
“Love your book!”
JH
Joy HolleyDirector of Legal OperationsAmeren
“[Law Firm KPIs] every Law firm should have in their shelf.”
“I am going to read your book and you know about me and books.”
RK
Roma KhanCEO - Contracts, CLM & Legal ServicesCrush Contracts
“[the Legal Operations KPIs workshop] was very good! Congratulations to everyone involved in organizing the event.”
CC
Corilda CruzMembro do conselhoSugoi
“A holiday break must read!”
SS
Sarah StarrDirector of Legal OperationsGenerate
“Your hard work and dedication to its development are truly appreciated. Thank you for creating a valuable resource, and I look forward to exploring the insights and knowledge it holds.”
AK
Anil KonaExecutive Director, COOCovasant
“[the Legal Operations KPIs workshop] was very good. Congratulations to everyone who made this event possible”
AS
Ana Sílvia SolerGerente jurídico e ComplianceOji Papéis Especiais
“Thank you for the contribution of knowledge Mori Kabiri.”
AL
Andres LemusJefe Administrativo LegalBanco GyT Continental
“Needed this!”
MT
Marisha ThakkerDirector, MENA RegionTreehouse Innovation
“YOU GUYS ROCK!”
TM
Tom MorrisseySr DirectorPurdue
“Just ordered on Amazon! Loving the idea, and I am looking forward to implementing that!”
GM
Giuseppe Matteo MiroddiLegal Expert in Recognition PoliciesCIMEA-NARIC Italia
“What an amazing opportunity I had these days... Wonderful to share ideas with people who know more than we do... Even more so by being with Mori Kabiri... the father of KPIs in Legal Ops. Simply loving the opportunity to work with such outstanding professionals!”
AM
Adriana MoreiraGerente de Esteira de Operações JurídicasOceânica
“I also have a copy of this book on my home desk waiting for the holidays to be done, so I can dig in.”
KG
Kathleen GilbertDirector of Legal OperationsInmar Intelligence
“Very happy to participate in this first meeting and to exchange experiences with so many incredible professionals! I’m eagerly awaiting the arrival of my copy!”
RV
Roberta ValladaresGerente jurídicoAmericanas s.a.
“Ordered. As always, I recommend that law firms know their clients' KPIs too.”
DC
David CunninghamChief Innovation OfficerReed Smith LLP
“My 2024 reading list just got a little bit longer!”
DM
Duncan MacAskillAccount ExecutiveGC AI
“I highly recommend [Legal Operations KPIs] to anyone who wants to make decisions based on real data, mitigate risk, and interpret performance much more objectively. The best part is that it focuses on law, an area that often feels distant from these topics.”
AS
Andrea Soto ObandoPrivacy AnalystSmartsheet
“This looks awesome! I will certainly be buying this!”
MD
Marlowe DomanDirector of Legal OperationsSEI
“Clear, realistic KPIs aligned with the organization’s strategy are powerful tools for turning data into decisions. I especially liked the point about focus and relevance: measure less, but measure what really matters.”
Jonathan Johnson-SwagelSenior Manager, AI SME for Private Pricing Acceleration and ExcellenceAmazon Web Services
“It is excellent to see [Law Firm KPIs] adapted to the Brazilian context. The focus on pricing, productivity, and profitability is especially relevant, including how AI can support real-time measurement and decision-making.”
LT
Leo TocoFounder & CEOJurídico Ágil
“[the Legal Operations KPIs workshop] was great and it was wonderful to reconnect!”
CS
Celina SalomãoCofounderForeLegal Tecnologia
“As a Legal Operations Analyst, I am always looking for ways to demonstrate the value and efficiency of my work. In [Operaciones Legales KPIs], I found clear, practical tools to optimize processes, apply metrics, and manage legal operations more effectively.”
JA
Jossie A. Delgado VillalobosLegal Operations AnalystBoston Consulting Group
“[Operaciones Legales KPIs] is an excellent reference for understanding metrics, indicators, and data visualization in legal management. It can save teams hours of research by presenting a wide range of KPIs and helping them determine which indicators are right for their work.”
PV
Patricia Villa BergerSpecial AdvisorKerma Partners
“Worth every penny! Incredible. "Legal Operations KPIs" is one of the best books I’ve ever read. Extremely comprehensive for the field, with impressive quality and detail in the explanation of each metric. Worth every penny!”
RM
Rafael Melofrom Amazon
“The author, Mori Kabiri, an experienced expert in transforming legal operations, guides us with impressive clarity and depth. "Legal Operations KPIs" goes beyond listing metrics; it empowers legal professionals with detailed instructions to create, interpret, and use reports and KPIs effectively.”
AP
Alejandro PortillaLawyerSecretaría Distrital
“It was a fantastic event. The insights and teachings from Professor Mori Kabiri were extremely valuable and aligned with our practices and classes at Jurídico Sem Gravata and Desengravata Oficial”
“I was impressed by the level of detail in [Law Firm KPIs]: more than 80 KPIs, alternative pricing models, and profitability frameworks. It is dense material, but highly applicable to the day-to-day management of a law firm.”
“[Legal Operations KPIs] is an essential book for those looking for new ways to align legal management with the business. It combines Mori Kabiri’s extensive experience with very serious academic work.”
AS
Antonio SantanderDirector y FundadorCanvas Legal
“Legal Operations KPIs brings an innovative approach to legal departments, an area that often lacks consistent metrics. Mori offers a true KPI toolkit tailored to legal operations, helping teams turn data into strategic decisions.”
MC
Marcelo CardosoLegal Ops SpecialistMercado Livre
“[The Legal Operations & KPIs Forum session] was spectacular.”
“I had the opportunity to deepen my knowledge and discuss current challenges for KPI adoption at the Jurídico Sem Gravata meeting, with an excellent presentation by Prof. Mori Kabiri.”
DG
Daniel G.Executivo jurídicoAmerican Tower do Brasil
“Data governance enables the creation of consistent and reliable KPIs, providing strategic clarity, operational security for the legal function, strengthening decision-making, mitigating operational and regulatory risks, and sustainably increasing value generation for the business.”
LB
Lilian BarajasExecutivaForeLegal Tecnologia
“Loved it! Happy that Legal Operations KPIs was present and that we had such rich panels like Mori Kabiri’s.”
AM
Allana Martins Vasconcelos ValsechiHead de comunidadesPact
“[Legal Operations KPIs] is a book I strongly recommend to anyone seeking a deeper understanding of KPIs and data-driven legal management.”
AC
Ana Carolina LimaLegal ManagerGrupo RB
“More than necessary work for the Brazilian legal market... about WHAT, WHY... and HOW to implement KPIs that truly generate impact on the business (not just on legal operations themselves).”
CS
Celina SalomãoCofounderForeLegal Tecnologia
“Mori Kabiri’s ideas reinforce the importance of turning data into management strategy—not only within legal. As he emphasizes, “what is not measured is not managed.”
JN
José NetoAVP Risk & Compliance BrazilMetLife
“Mori Kabiri’s participation brought a practical discussion about using KPIs in important legal-department decisions. The content showed the importance of analyzing available data and selecting appropriate indicators to support better-informed decisions.”
AP
Ana Paula LimaLegal Director & Compliance OfficerDB Schenker
“[Legal Operations KPIs] is a practical, detailed guide to the many ways KPIs can be applied in Legal Operations. It also encourages readers to develop their own insights for measuring legal work.”
CK
Cliente Kindlefrom Amazon
“Mori is undoubtedly one of the leading international names in Legal Operations. His work stands out both for knowledge production and practical application, impacting professionals and organizations worldwide.”
LG
Luis Gustavo Potrick DuarteSócio fundadorPotrick Legal Ops
“[The Legal Operations & KPIs Forum session] was very good.”
JI
Juliana Israel BorgesLegaCoordenadora Operacional ContenciosoChenut
“[Operaciones Legales KPIs] provides extensive, practical guidance that lawyers can review and implement gradually. It offers valuable approaches to charts, structured information, and data practices that are not always natural to legal teams but are increasingly necessary.”
SR
Sergio RodriguezCorporate Legal ManagerFEMSA
“It was a very nice experience to follow along, even virtually. The shared knowledge is extremely valuable for our journey and strengthens the strategic role of the legal function. Congratulations to everyone involved for the organization and the high-level content!”
SL
Silvia Letícia FerreiraGerente Nacional de Gestão e Controladoria JurídicaHapvida NotreDame Intermédica
“Seeing Law Firm KPIs finally in Portuguese, adapted to our reality, is outstanding. Brazilian law firms really needed something like this—practical, straightforward, and that truly works day to day. I'm sure it will help many move away from guesswork and toward real management!”
“Legal Operations KPIs addresses the critical challenge of transforming legal departments from traditional cost centers into dynamic business units, all through data analysis. This book fills a significant gap in the legal field by focusing on specific metrics and KPIs that not only break down the data but also reveal the stories behind it.”
AP
Alejandro PortillaLawyerSecretaría Distrital
“Great session from [the Legal Operations & KPIs Forum – Mexico Chapter], sharing ideas on how to make the value of the legal function visible with metrics that truly matter.”
DG
David GoveaCommercial Legal LeaderHEINEKEN México
“[Legal Operations KPIs] brilliantly balances practical application with theoretical depth, offering concrete tools for implementing effective performance measurement in legal. It expands strategic thinking while providing actionable insights for continuous improvement of legal processes.”
LG
Luis Gustavo Potrick DuarteEmbaixador de marcaFuture Law
“Mori is simply fantastic. There are no adjectives strong enough to describe the learning opportunity we had today.”
DO
Daniella OliveiraAdvogadaEletrobras
“Receiving [Legal Operations KPIs] reinforced a lesson from legal entrepreneurship: transform chaos into method, setbacks into learning, and persistence into strategy through data.”
JM
José Marcelo Carvalho CôrtesFundadorCarvalho Côrtes Advogados
“Without a doubt, an indispensable work for anyone who wants to demonstrate results and understand whether the firm is heading in the right direction!”
KM
Kevin MedeirosSenior ParalegalSobosik Law
“It is very relevant to see the application of KPIs in corporate legal departments.”
“I have just started reviewing [Legal Operations KPIs], and I already appreciate that it begins with the fundamentals, including which charts to use for different types of data.”
MN
Maria Noe SilvaVP LegalWebdox CLM
“This week, while reviewing materials and updating content, I came across this data point (image below) in the fantastic Legal Operations KPIs book and thought: are we measuring what really matters in legal? And more: are we learning from what we measure? Or just stacking data? I leave this reflection here — and keep learning, to continue teaching with purpose.”
LG
Luis Gustavo Potrick DuarteEmbaixador de marcaFuture Law
“I had the pleasure of meeting and talking with Mori Kabiri, a major reference in Legal Operations. Our exchange was inspiring and brought important reflections on innovation, efficiency, and the future of corporate legal practice. It’s incredible to learn from professionals who are transforming how legal connects with business strategy.”
MK
Michelle KogutaLeadership and FounderiFood
“Another incredible event by Jurídico Sem Gravata, this time with Mori Kabiri to talk about KPIs and Legal Strategy.”
MF
Marco FortesGerente Jurídico SêniorSmartFit
“Legal Operations KPIs in Brazil: the development of such an important topic within legal departments in our country!”
PG
Pedro GalvãoEstagiárioFailla, Lima e Riva Advogados
“Excellent! I'm sure the book in this version offers great value as innovative content in this language.”
JL
Jose LópezPartnerLND Consultoria
“Access to the online platform, legalopskpis.com/es, further enriches the reader’s experience by offering interactive charts, articles, forums, and collaboration with peers. This digital integration ensures legal professionals stay at the forefront of legal data analytics.”
AP
Alejandro PortillaLawyerSecretaría Distrital
“It was wonderful to have you with us [for the legal operations initiative].”
JA
Jose AlvesOperations and Program Management LeaderRocha Pombo, Andrade, Capetti e Carneiro Advogados (RPAC)
“I must admit I was impressed with its quality: the details, the colors, and the ease of reading are incredible. It’s a spectacular project, and the chapter we are starting as a community has everything to become something grand and innovative!”
“Very good, an extremely important work for the maturation of the legal operations area in Brazil!”
DA
Daniel Avila FaillaPartnerFailla, Lima e Riva Advogados
“From an innovative and practical perspective, [Legal Operations KPIs] is reshaping the way I see legal management through data, metrics, and results, showing that lawyers can also be proactive and make data-driven decisions.”
AS
Arsel Salazar MirandaMexico Legal CounselDayforce
“Thank you everyone! It was excellent!”
DO
Debora ObaraFundadora e CEOConsultoria Lexoria Hub
“And the coolest part is that the website gives you a taste of [Legal Operations KPIs].”
JI
Juliana Israel BorgesGerente de operaçõesChenut
“[Legal Operations KPIs] helped me rediscover the joy of learning and challenging myself. The book arrived earlier than expected, and I plan to read it “like a novel.”
AC
Andrea CostaAdvogadaThermomatic do Brasil
“Amazing event!”
BU
Bernardo UlhoaLegal Operations CoordinatorMetLife
“If you work at a law firm and are still making decisions based on gut feeling, this material might be exactly what you need to take the next step in management.”
“Extremely important reading. I will add it to my 2025 reading list.”
NV
Núbia ValotoAdvogadaRaizen
“We had the honor of welcoming Mori Kabiri at Globo, a global reference in Legal Ops.”
RM
Rafael Menin SorianoGerente jurídico sêniorGlobo
“I thought it was fabulous. Mori Kabiri. Thinking you probably sold out of books by now!”
AD
Alisa De DominicisGlobal Sr. Director Legal OperationsRocket Software
“I fervently believe in the power of data...well, a firm believer in collecting and using the RIGHT type of data I should say. That's why I'm excited to dive into a new book [Law Firm KPIs] featured from Mori Kabiri.”
CL
Colin LevyGeneral CounselMalbek
“This is incredible! Can’t wait to digest this!”
CS
Colin S. McCarthyCEO and FounderLegal Operators
“We all love Mori’s book on KPIs!”
CB
Connie BrentonFounder and CEOLegalOps.com
“I had a chance to skim through the pre-release copy and I am impressed!”
DB
Danish ButtTrusted Advisor to Office of General CounselSwiftwater & Company
“Brazil has an amazing background to deepen knowledge in KPIs and I'm sure that we can raise our potential with your expertise.”
“Truly trust this connection can be mutually beneficial, even for future Legal Operations’ initiatives here in Brazil!”
FF
Flávio FrancoDiretor-PresidenteJurídico Sem Gravata
“[The Legal Operations KPIs session] was expected to draw on Mori Kabiri’s experience and content from his handbook.”
JF
Jeffrey FrankeCEO/Co-Founder & GCLegalOps.com
“Great learning opportunity! In Mexico legal ops and KPI are topics that aren't discussed as much as they should, there are much benefits for in-house counsels in learning about these topics.”
JS
Juan Salvador Nito IrigoyenGeneral Counsel, Chief Compliance Officer and Public AffairsVanguard
“I’m looking forward to exploring [the KPI resource]. I can think of many people who would appreciate it.”
MK
Michelle KovitchChief Strategy OfficerS2Data
“Let's keep the KPI momentum going!”
MR
Mike RussellHead of Global Legal OperationsExpedia Group
“Thank you for this resource. Amazing!”
OM
Olga MackCEOTermScout
“Just purchased it on Amazon! Looking forward to diving in.”
RR
Richard RobinsonDirector, Legal OperationsToyota
“Mori Kabiri what’s gonna be on the final?”
SB
Scott B. SeymannCompliance AttorneyLegalFi
“Work with companies like InfiniGlobe and others to navigate through certain projects.”
VC
Vincent Cordo, Jr.Chief Revenue and Legal Project Management OfficerHolland & Knight
“Wonderful event, everyone! Mori Kabiri is really fantastic!”
AM
Adriana MoreiraGerente de Esteira de Operações JurídicasOceânica
“[The KPI workshop for legal departments] offered excellent content. I loved the event.”
AT
Andrea Tozo Marra LibralonGerente jurídicoLegrand
“Very good! Closing the year on a high note!”
BB
Beatrice BentoLegal CoordinatorGrupo Aço Cearense
“Amazing meeting. Very happy to be part of this group and this moment!”
BB
Beatrice BentoLegal CoordinatorGrupo Aço Cearense
“Loved it! Happy that Legal Operations KPIs was present and that we had such rich panels like Mori Kabiri’s.”
BB
Beatrice BentoLegal CoordinatorGrupo Aço Cearense
“On my roadmap to closely follow this work in 2026”