Testimonials

Area
Country

“Being excellent and client-focused is no longer enough. Success also depends on becoming data-centric. Structured, complete data is the foundation for using generative AI, and KPIs are the language that turns that data into insight and action. [Law Firm KPIs] makes a timely contribution to that journey.”
Aku Sorainen
Aku Sorainen Senior Partner Sorainen
“[Law Firm KPIs] is the book many of us in legal finance and analytics have been waiting for. It translates complex law-firm data into practical, decision-ready intelligence and provides a framework for connecting performance reporting with pricing, profitability, client value, and strategy.”
Alina Mendoza
Alina Mendoza Director of Management Reporting and Analytics Holland & Knight
“The most valuable legal department resource you will own. This is the most practical and valuable book for any legal or legal operations professional. [Legal Operations KPIs] clearly explains each KPI, its data source, along with a description of how to interpret each metric. I refer to it on a weekly basis. Highly recommend! .”
Amazon Customer
“[The Legal Operations & KPIs Forum] has been amazing, with genuinely rich content. The last session was especially enlightening, and I appreciated that the discussion was useful without feeling basic—even for participants at different levels of maturity.”
Beatrice Bento
Beatrice Bento Legal Coordinator Grupo Aço Cearense
“[The IILPM session] was the most engaging session of our event—an impressive endorsement from the team.”
Dr Todd Hutchison
Dr Todd Hutchison Global Chairman International Institute of Legal Project Management (IILPM)
“[The university lecture] was magnificent. Mori delivered an inspiring and highly practical session that received outstanding feedback from our students.”
Germán Darío Flórez
Germán Darío Flórez Director, Master in Digital Law Innovation & Legal Tech Universidad Sergio Arboleda
“You are helping move the whole industry forward and helping so many in-house legal operations professionals use metrics and dashboards, and KPIs to drive better outcomes.”
Jeffrey Franke
Jeffrey Franke CEO/Co-Founder & GC LegalOps.com
“[Legal Operations KPIs] consolidates many different aspects of metrics and KPIs into one practical source. Its connection to an interactive website creates a more dynamic experience and makes the material easier to explore and apply.”
Julie Richer
Julie Richer Senior Director Chief of Staff, Legal Operations Otsuka Pharmaceutical
“Happy to be part of this insightful conversation! (The Forum – South America)”
Margarita Valdés
Margarita Valdés Legal and Business Director NIC Chile - Universidad de Chile, Registro de dominios .CL
“Because data-driven decision-making in legal departments is still underestimated, [the Legal Operations & KPIs Forum] is a valuable place for beginners and experts to exchange knowledge with others who understand the importance of KPIs.”
Michael Thompson
Michael Thompson Head of Legal Operations Aldi DX
“I am currently using [Legal Operations KPIs] to develop a dashboard and benchmarking program for my Legal & Compliance team.”
Rae Torres
Rae Torres Technology Program Manager, Legal & Compliance Chime
“Hosting Mori at [FEMSA’s legal operations workshop] was a great experience. His approach made legal operations, data, and KPIs engaging and relevant to our team.”
Sergio Rodriguez
Sergio Rodriguez Corporate Legal Manager FEMSA
“[The Legal Operations & KPIs Forum – Singapore/APAC Hub] offered a practical view of how legal teams use data, KPIs, and operational frameworks to support decisions, manage resources, and improve visibility. The exchange was especially valuable in comparing approaches to performance measurement, capacity planning, and value delivery.”
Zoe Seah
Zoe Seah ICT Society Assistant Head Of CommServe School of InfoComm Technology - Ngee Ann Polytechnic
“Participating in [the Legal Operations & KPIs Forum] is a unique opportunity to transform legal management through clear metrics and effective operating strategies. It enables professionals to share experiences, learn from one another, and turn measurement into better decisions.”
Sergio Rodriguez
Sergio Rodriguez Corporate Legal Manager FEMSA
“Legal Operations KPIs is terrific! What sets it apart from the others is the comprehensive description of each metric, as well as data sources and alternatives. I refer to it all the time.”
Alisa De Dominicis
Alisa De Dominicis Global Sr. Director Legal Operations Rocket Software
“[The KPI workshop] was one of the most informative sessions I have ever attended.”
E.A. Rockett
E.A. Rockett Vice President, Office of the General Counsel Adobe
“I had never seen such a precise analysis and list of metrics specifically designed to demonstrate the value of Legal Operations through reliable data. I am glad I read [Legal Operations KPIs] before addressing KPI-related topics, and I will recommend it to my team.”
Michael Thompson
Michael Thompson Manager (Head of) Legal Operations Aldi DX
“What stood out in [Legal Operations KPIs] was its practical approach to defining metrics that genuinely demonstrate the value of Legal Operations through data. The book has already influenced how I think about aligning metrics with organizational goals, and I will be sharing it with my team.”
Gareth Guyers
Gareth Guyers Business and Data Analyst Rajah & Tann Asia
“Attending [Mori Kabiri’s conference session] was an incredibly enriching experience. I am already looking forward to hearing him speak again.”
Patricio Gómez Cruz
Patricio Gómez Cruz Attorney - Legal, Compliance and Public Affairs Colgate-Palmolive
“As a Legal Operations professional, [Legal Operations KPIs] has become my go-to resource and the only legal book that earns a permanent place on my desk. I repeatedly use it to identify the right KPIs for a particular practice group or situation.”
Cindy Geib
Cindy Geib from Amazon TE Connectivity
“Legal Operations KPIs book is my "go-to" book on a regular basis.”
Alisa De Dominicis
Alisa De Dominicis Global Sr. Director Legal Operations Rocket Software
“[the Legal Operations KPIs workshop] was very well organized, and the content was truly rich and meaningful for all of us.”
Príscila Damasceno Advogada AXIA Energia
“I read the article “Law Firm KPIs: The Professional’s Handbook for Pricing, Productivity, Profitability,” and it feels like essential reading for any firm serious about growth.”
Sarah Tetlow
Sarah Tetlow CEO and Founder Firm Focus LLC
“[The FGV Direito SP roundtable] offered valuable international insights into the ethical, regulatory, and practical challenges of generative AI in the legal profession. The discussion connected global experience with the realities facing legal professionals and institutions.”
CEPI FGV Direito SP
CEPI FGV Direito SP CEPI FGV Direito SP CEPI FGV Direito SP
“Congratulations on the incredible work you and your team are doing with Legal Operations KPIs and for launching the Brazil Chapter.”
Daniel Avila Failla
Daniel Avila Failla Partner Failla, Lima e Riva Advogados
“[The legal-team KPI session] was insightful and productive. The team especially appreciated the practical recommendations and supporting materials, and we are looking forward to putting the ideas into practice.”
David Govea
David Govea Comercial Legal Leader HEINEKEN México
“What I appreciate most about [Legal Operations KPIs] is its practicality. The detailed explanations, digital resources, and guidance for interpreting each KPI make it a tool I can use consistently to make informed decisions and improve our legal department’s performance and reputation.”
Elizabeth Davis from Amazon
“Mori Kabiri is an engineer and legal industry’s leading authority on KPI frameworks for legal.”
Ana Burbano
Ana Burbano Senior Manager at Legal Operations & Innovation BDO Legal
“[Legal Operations KPIs] remains a powerful resource for me—not as a handout, but as a framework. It anchors conversations that lead to better decisions, clearer priorities, and outcomes that clients, advisers, and legal teams can stand behind.”
Michelle Kovitch
Michelle Kovitch Chief Strategy Officer (CSO) S2Data
“This is a well researched and comprehensive treatise that should be required reading for any legal operations professional.”
Scott Collister
Scott Collister Senior Director, Legal Services Blue Star
“A lot of people talk about KPI's in the legal industry/legal operations, but [Legal Operations KPIs] provides a detailed, solid foundation for readers who want to put theory into practice. As the saying goes, "you can't improve what you don't measure," and this book is an invaluable resource for anyone looking to measure performance and optimize legal operations.”
Amazon Customer From Amazon
“[Law Firm KPIs] finally gives firms the measurement framework I have advocated for years. From AI adoption rates to AFA profitability metrics, it turns vague technology promises into concrete intelligence.”
Colin Levy
Colin Levy General Counsel Malbek
“[The legal-department KPI discussion] showed how important it is to transform Legal into a strategic business partner. KPIs provide clarity, focus, and relevance to the function’s work and help strengthen this shift.”
Sadik Sarkis
Sadik Sarkis Chief Legal and Compliance Officer Assaí Atacadista
“I stayed in and read Mori Kabiri’s excellent [Legal Operations KPIs] book. As you can see from the flags, we will be implementing many of these metrics.”
Alisa De Dominicis
Alisa De Dominicis Global Sr. Director Legal Operations Rocket Software
“[Legal Operations KPIs] fills a gap in the knowledge base for legal ops professionals, concisely describing all the major metrics and KPIs to get your legal department effectively using data to make better business decisions.”
Amazon Customer from Amazon
“[Legal Operations KPIs] is an excellent starting point for understanding a legal operation through quantifiable data. It covers everything from basic visualization techniques to the information teams should collect and interpret, helping readers move from data to operational insight.”
Maria Noe Silva Villarroel
Maria Noe Silva Villarroel VP Legal Webdox CLM
“The feedback from attendees was overwhelmingly positive, with many praising the high level of knowledge, professionalism, and practical insight. It underscored the expertise and impact of [the presentation] on the audience.”
Valentin Feklistov
Valentin Feklistov CO-Founder, CEO FutureLaw
“Great to have you here in Brazil. Thanks for sharing such valuable [Legal Operations KPIs] content and for generating so many insights for me and for our vibrant Jurídico Sem Gravata community.”
Flávio Franco
Flávio Franco Diretor-Presidente Jurídico Sem Gravata
“Legal operations continues to change, but the resources in [Legal Operations KPIs] are a gold mine. The tools are available at our fingertips, helping make our professional communities stronger.”
Michelle Kovitch
Michelle Kovitch Chief Strategy Officer S2Data
“[Legal Operations KPIs] is a long-needed single point of reference for anyone working with legal data. It explains what each metric means, how to calculate it, and—most importantly—how to communicate the data to tell the legal function’s story.”
Mike Russell
Mike Russell Head of Global Legal Operations Expedia Group
“[The University of Passau lecture] used practical examples and use cases to show how data visualization and data storytelling can improve the interpretation of analyses and support better business decision-making.”
University of Passau
University of Passau LL.M. Legal Informatics Program University of Passau
“[Legal Operations KPIs] combines in-depth, practical examples with the business context behind legal operations metrics. It explains not only which data and KPIs to consider, but also how they can support better decisions, stronger performance, and greater visibility for the legal function.”
Caterina Cavallaro
Caterina Cavallaro Associate General Counsel VGW
“Strong start to the Singapore APAC Hub of the Legal Operations and KPIs Forum last week. A pleasure to join the kickoff session and take part in a candid, thought-provoking discussion.”
Nick Cook
Nick Cook Partner Nixon Peabody CWL
“Great book, great timing. We have been asking for metrics from our law firm partners for years. [Law Firm KPIs] will make it much easier for them to understand and respond to the Voice of the Customer. This is a must-have reference book, whether you are in a law firm or in-house.”
Connie Brenton
Connie Brenton Founder and CEO LegalOps.com
“I keep referring to [Legal Operations KPIs] as the Bible. For anyone who wants to understand KPIs for a legal department, this is, to me, the best place to start.”
Harrison Underwood
Harrison Underwood Founder, President Brickell Global Legal
“It was a pleasure to welcome Mori to [Trench Rossi Watanabe]. The audience remained engaged throughout, and the session gave us much to think about and continue discussing.”
Gustavo Biagioli
Gustavo Biagioli Director Trench Rossi Watanabe
“[Legal Operations KPIs] is a game-changer for legal professionals navigating the evolving data landscape. Its practical explanations, online resources, and examples provide a clear path from metrics to decisions and operational improvement.”
JRob from Amazon
“Great event!”
Rafael Bedum Cardoso
Rafael Bedum Cardoso Presidente da Comissão de Direito Empresarial e Advocacia Corporativa OAB/RS - Subseção de Guaíba
“The graphical, easy-to-understand percentage representations in [Legal Operations KPIs] immediately caught my attention. They are accurate, straightforward, and highly useful for legal professionals who work regularly with different types of data.”
Zishanul Haque Hussain from Amazon
“As you grow your career in legal operations, it is a marathon, not a sprint. Resources such as [Legal Operations KPIs] can guide you along the way, help you build your program, and connect you with a community of professionals sharing ideas and best practices.”
Janine Dixon
Janine Dixon Manager of Legal Ops Meta
“By leveraging data and KPIs, legal teams can not only mitigate risks but also uncover opportunities that help companies explore how the legal function can evolve from a reactive role to a true enabler of business success.”
Nicolás Silva Cadena
Nicolás Silva Cadena Privacy, LegalOps & LegalTech Manager Addi
“Your vision, leadership, and dedication to driving innovation in the LegalOps space continue to inspire everyone around you, Mori.”
Rahul Saraf
Rahul Saraf Business Development Manager Applied AI Consulting (AAIC)
“Mori’s visit generated significant interest and real momentum. [The law-firm session] offered a great deal of valuable insight.”
Gareth Guyers
Gareth Guyers Business and Data Analyst Rajah & Tann Asia
“[Legal Operations KPIs] offers much more than the basics, all within a legal context. Its consistent layout makes it easy to browse and compare metrics, helping readers identify which KPIs can track a specific challenge and what data should be collected.”
Piia Madissoo
Piia Madissoo Legal Transform & Operate Lead EY Law Finland
“I was fortunate to speak at [the Singapore–APAC Hub kickoff]. The questions were thoughtful and insightful, and the discussion reinforced why KPIs matter.”
Janine Dixon
Janine Dixon Legal Operations Manager Meta
“Law Firm KPIs book is an amazing tool for firms! I gift it to my clients regularly.”
Michelle Kovitch
Michelle Kovitch Chief Strategy Officer S2Data
“[The conference session] was excellent, as always. We truly appreciate your continued support and the consistency with which you contribute to our conference and community.”
Deisha (déjà) Vazquez
Deisha (déjà) Vazquez Legal Operations Consultant & Strategic Advisor Kailera
“My pleasure, Mori, it was great meeting you and learn more about KPIs, a subject that is very important and often a complex challenge for legal functions”
Juan Salvador Nito Irigoyen
Juan Salvador Nito Irigoyen General Counsel, Chief Compliance Officer and Public Affairs Vanguard
“Part V of [Legal Operations KPIs], on cross-functional collaboration, is inspiring. Bridging the gap between legal departments and other business units is a reminder that we are always better together.”
Michelle Kovitch
Michelle Kovitch Chief Strategy Officer S2Data
“To anyone looking to elevate their legal function, this is a book you shouldn’t miss! It’s available in both English and Spanish.”
Itzú Martínez
Itzú Martínez Legal Director Sierra Metals
“Thank you, Mori Kabiri, for generously sharing your insights. It was an honor to be part of your audience.”
Ana Paula Lima
Ana Paula Lima Legal Director & Compliance Officer DB Schenker
“Superb resource! A fantastic resource. Filled with actionable data and insights.”
Colin Levy
Colin Levy General Counsel Malbek
“[Legal Operations KPIs] is organized simply and clearly. It explains the relevance and history behind the metrics—why we track them and why they matter. For teams that cannot bring in extensive resources to build these programs, this is where I would start.”
Harrison Underwood
Harrison Underwood Founder, President Brickell Global Legal
“[Legal Operations KPIs and its integrated companion website] can take legal data analytics to the next level. Together, they explain what metrics mean, how to calculate them, and how to communicate the data effectively.”
Mike Russell
Mike Russell Head of Global Legal Operations Expedia Group
“[Legal Operations KPIs] is awesome for the profession to have an entire book written on Legal KPI's!”
Connie Brenton
Connie Brenton Founder and CEO LegalOps.com
“Even though KPIs and analytics are part of my daily routine, there’s no denying that the book and the forums helped me broaden my perspective even more — top-notch content.”
Marcelo Cardoso
Marcelo Cardoso Legal Analytics Specialist Mercado Livre
“[The Brazil Chapter community] is building content for the realities of Brazil so legal departments implementing KPIs know where to begin and have access to practical material, a Forum, and shared knowledge.”
Marcelo Cardoso
Marcelo Cardoso Legal Analytics Specialist Mercado Livre
“Law Firm KPIs book is a comprehensive, accessible, and future-ready guide for anyone tasked with managing or modernizing law firm performance reporting. I recommend Law Firm KPIs as a go-to reference for FP&A leaders, pricing directors, and legal ops professionals serious about building a metrics-driven culture in their firm.”
Alina Mendoza
Alina Mendoza Director of Management Reporting and Analytics Holland & Knight
“My team and I found this to be a great resource, and we have found ourselves referring back to it to generate more ideas as we build out our metrics capabilities.”
Amazon Customer from Amazon
“[Mori’s university webinar] opened students’ eyes to alternative legal career paths and gave them practical guidance on what to do next.”
George Leloudas
George Leloudas International Shipping & Trade Law Professor Swansea University
“Congratulations to Mori Kabiri on the hot-off-the-press new Legal Operations KPIs handbook that I am honored to have contributed to, along with Mike Russell. Mori had a vision and made it happen.”
Julie Richer
Julie Richer Senior Director Chief of Staff, Legal Operations Otsuka Pharmaceutical
“Why this book nailed it: Law Firm KPIs by Mori Kabiri cuts through the fluff and gets right to what legal leaders actually need.”
Olga Mack
Olga Mack CEO TermScout
“My copy was delivered this week! Legal Operations KPIs truly is a Professional’s handbook to operational excellence. This is a must read and great reference book.”
Connie Brenton
Connie Brenton Founder and CEO LegalOps.com
“The lecture was truly amazing, it was such an honor to listen and learn from you on such a relevant and transformative topic. The content was extremely rich and inspiring, bringing valuable insights for those working in the legal field.”
Natacha Brangioni
Natacha Brangioni Assistente jurídico Conga
“Such impressive drive and dedication to helping make the ecosystem the best.”
Sheila Dusseau
Sheila Dusseau Head of Global CLO and Operations Brightflag
“Resources matter when you are learning, and books such as [Legal Operations KPIs] help you navigate and understand the subject—then take the lessons and make them your own within your organization.”
Vincent Cordo, Jr.
Vincent Cordo, Jr. Chief Revenue and Legal Project Management Officer Holland & Knight
“[Legal Operations KPIs] should be in the hands of every legal person in-house and aspiring legal person. Mori has given us a gift that is both thought provoking and practical in its application - Excellent work product!”
Colin S. McCarthy
Colin S. McCarthy CEO and Founder Legal Operators
“It's fun and always insightful to participate in the meetings and forums.”
Michael Thompson
Michael Thompson Manager (Head of) Legal Operations Aldi DX
“[Legal Operations KPIs] provides tangible, detailed workflows that can serve as an anchor for a Legal Operations team. Its KPIs help organizations identify efficiencies, improvement opportunities, and shifts in spend, while the connected digital experience supports questions and knowledge-sharing.”
Michelle Kovitch
Michelle Kovitch Chief Strategy Officer (CSO) S2Data
“KPIs are the language of modern legal leadership. Law Firm KPIs is a timely resource for firms ready to lead the next era.”
Olga V. Mack
Olga V. Mack CEO TermScout
“As somebody who has been tasked with heading up a legal operation department, [Legal Operations KPIs] has been very helpful and detailed to give me a better idea of what to look and aim for in efficiently running the law department. I recommend it for anyone who is beginning to create a Legal Operations department or is already involved but looking to further their progress.”
Amanda Myers from Amazon
“[Eletrobras’ private KPI workshop] was a unique event with Mori Kabiri that further empowered our team to address the contemporary challenges of a legal department aligned with the organization’s business, through the mapping, construction, monitoring, and measurement of a solid KPI system.”
André Avellar
André Avellar Chief of Legal Operations Eletrobras
“Legal Operations KPIs is an excellent resource for KPIs for anyone involved in legal operations. The QR codes are very convenient for going to specific section online. The author does an excellent job providing suggestions for trend analysis.”
Christopher A. Lott
Christopher A. Lott Associate Vice President and Deputy General Counsel Duke University
“[Law Firm KPIs] is a rich knowledge resource and a practical guide to best practices for firms seeking operational excellence.”
Marcelo Cardoso
Marcelo Cardoso Legal Analytics Supervisor Mercado Livre
“The Legal Operations KPIs book is outstanding and becomes an essential read for anyone who wants to better understand the impact of KPIs in legal operations.”
Natacha Brangioni
Natacha Brangioni Assistente jurídico Conga
“I deeply admire [the Brazil Chapter Forum], its purpose, and the thought behind each session. The goal is not simply to become large, but to add real value and reach people through meaningful community exchange.”
Marcelo Cardoso
Marcelo Cardoso Legal Analytics Supervisor Mercado Livre
“Applause on this accomplishment! Legal Operations KPIs looks like a solid practice piece.”
Yesenia Santiago Egner
Yesenia Santiago Egner Legal Operations Executive Advisor Otsuka Pharmaceutical
“[The in-house legal workshop] created a unique opportunity to discuss how to measure and optimize the value lawyers bring to their companies—an essential topic in an increasingly demanding business environment.”
Augusta Quiñones Fernández
Augusta Quiñones Fernández Operations and Program Management Leader UNIVERSO ÁGIL
“Love this, Mori! You are King of the KPIs.”
Harrison Underwood
Harrison Underwood Founder, President Brickell Global Legal
“[The Legal Operations KPIs book] is invaluable not only for people starting their KPI journey, but also for those refreshing it.”
Alisa De Dominicis
Alisa De Dominicis Global Sr. Director Legal Operations Rocket Software
“Incredible momentum, love seeing how data-driven thinking is reshaping legal operations across borders.”
Ed Correia
Ed Correia CEO Sagacent Technologies
“Thank you, Mori for a great session. I learned a lot!”
Gabriel Karawani
Gabriel Karawani Co-Founder and Director ClearPeople
“Thank you for your presentation and for your time. Your perspective brought great value to the class, and the students clearly learned a lot and enjoyed the session.”
Prof. Dr. Nora Nahr
Prof. Dr. Nora Nahr Professur für Rechtsinformatik University of Passau
“[Legal Operations KPIs] demonstrates a deep, fundamental understanding of KPIs that can be adapted even beyond legal operations. It is comprehensive yet accessible, explaining how good KPIs affect decision-making and can drive meaningful performance improvement.”
Saleh Aliyari
Saleh Aliyari Data Scientist InfiniGlobe LLC
“[The Jurídico Sem Gravata KPI session] highlighted an important shift: legal departments must evolve from reactive cost centers into proactive business partners. Data, analytics, and KPIs are essential tools for that evolution because what is not measured cannot be managed.”
Marco Antonio Moreira
Marco Antonio Moreira Senior Legal Manager Livelo
“I skimmed through the prerelease copy, and I instantly wanted to take it with me! I say it’s a buy! Great work!”
Danish Butt
Danish Butt Trusted Advisor to Office of General Counsel Swiftwater & Company
“[Law Firm KPIs] could help firms align innovation with measurable outcomes. Its emphasis on data supports more disciplined decisions about technology, contracts, efficiency, and performance.”
Sanjeev Chaodhari Freelance AI Automation Consultant Freelance
“Legal Operations KPIs is a well-balanced book, easy to read and understand to the point. I loved all the charts, facts and figures to help understand better , very useful for the legal field.”
Marzeeyeh shirazi from Amazon
“The depth of the conversation around data maturity and storytelling brought practical insights. [The Brazil Chapter’s fourth session] was an excellent way to close the year.”
Adriana Buozi
Adriana Buozi Consultora Jurídica Sênior - Trabalhista e Governança Axiwil Esquadrias Metálicas
“[The legal-department workshop] was an incredible experience. We discussed best practices, KPIs, and different tools, while also having the opportunity to know one another beyond work and connect as people.”
María José Maldonado
María José Maldonado Gerente Legal y Cumplimiento Corporativo Clínica MEDS
“It was a pleasure to host you. Thank you for sharing your knowledge with such generosity. We are also grateful for the opportunity to access this timely and relevant book. We look forward to future collaborations.”
Ana Paula Camelo
Ana Paula Camelo Pesquisadora e Gestora de Projetos CEPI FGV Direito SP
“Well organized and comprehensive look at legal operations KPIs. This is a must have book for General Counsel, Chief Legal Officers and other legal operations professionals.”
Cash M. Butler
Cash M. Butler Co-Founder Legalverse Media
“Mori is one of the smartest guys I've ever worked with... this is bound to be a must read.”
Jason Smith
Jason Smith Senior Principal, Strategy & Transformation Conga
“Thank you for opening this space for global reflection and exchange.”
José Manuel Jiménez Marín
José Manuel Jiménez Marín Founder/CEO Webdox CLM
“This looks great. My goal for 2024 is to be KPI focused and this guide is just what I need.”
Christianna Reed
Christianna Reed Vice President, General Counsel World Energy
“[Law Firm KPIs] a good complement to your initial book.”
Laurie David-Henric
Laurie David-Henric Global Head of Operations | Legal, Compliance, IP Argenx
“Many organizations struggle not with the need for data, but with knowing which questions to ask. Benchmarking, expert guidance, and communities such as [LegalOpsKPIs.com] help teams share questions and find the answers needed to move forward.”
Richard Robinson
Richard Robinson Director, Legal Operations Toyota
“There’s a book out called Legal Operations KPIs. I would recommend people look at that. That’s a good way to get started.”
Scott Collister
Scott Collister Senior Director, Legal Services Blue Star
“Legal Operations KPIs is a must read for all legal operations and law department management teams. It’s a fascinating read.”
Mark A. Smolik
Mark A. Smolik Chief Legal Officer DHL Group
“It was a pleasure to attend [Mori’s session] and take part in such a candid, thought-provoking discussion.”
Nicholas Cook
Nicholas Cook Partner Nixon Peabody CWL
“[The lecture on KPIs for legal departments] surprised me with its quality, objectivity, and practical application of the method.”
Ana Paula Giunti
Ana Paula Giunti Legal Manager - Contracts and M&A CTG Brasil
“Had a good time at the Legal Operations & KPIs Forum (Singapore – APAC Hub)! Thankful for Mori Kabiri and his insight on how KPI usage can shape a company’s legal department.”
Scott Tan
Scott Tan Student Ngee Ann Polytechnic
“[Legal Operations KPIs] this is the new metrics bible for Legal Ops!”
Teresa S.
Teresa S. Director, Head of Legal Operations Brex
“I think it is great to mesh legal ops KPIs with law firm KPIs to drive alignment.”
Cash M. Butler
Cash M. Butler Founder ClariLegal
“[Legal Operations KPIs] is an accessible and useful handbook for legal operations. It is an excellent starting point for understanding an operation through quantifiable data, covering subjects from basic visualization techniques to the information needed for leadership discussions.”
Maria Noe Silva Villarroel
Maria Noe Silva Villarroel VP Legal Webdox CLM
“With Mori Kabiri’s expertise on the topic, we concluded that Legal and Compliance activities are indeed measurable through indicators that translate into cost reduction, increased efficiency in contract management, and therefore business impact and cost savings.”
Camila Jaureguiberry  Bravo
Camila Jaureguiberry Bravo Encargada de Prevención de Delitos Medtronic
“Participating in [the Legal Operations & KPIs Forum] has been a genuine exchange where we learn from one another and grow as leaders and professionals. It is an honor to contribute my perspective and strengthen connections with people who are truly moving the industry forward.”
Marcelo Cardoso
Marcelo Cardoso Legal Analytics Specialist Mercado Livre
“There are a lot of really great models and measurements in Legal Operations KPIs, and it might help you figure out what things we should be measuring.”
Doug Kaminski
Doug Kaminski Chief Revenue Officer Infinnium
“Really interesting session - well done!”
Katya Linossi
Katya Linossi Co-founder and CEO ClearPeople
“Thank you for the engaging lecture and the unique insights into Legal Operations!”
Yannick B.
Yannick B. Masters Student University of Passau
“If you think about KPIs within Legal, [Legal Operations KPIs] is your book.”
Christoph Ehemann
Christoph Ehemann Head of Legal Operations Schaeffler Group
“Recently, I had the opportunity to attend a lecture by Prof. Mori Kabiri promoted by Jurídico Sem Gravata, where he highlighted that KPIs are essential tools for transforming data into sound decisions. According to Kabiri, these indicators allow the identification of bottlenecks, process optimization, and alignment of legal work with the organization’s financial and strategic objectives.”
Ana Carolina Lima
Ana Carolina Lima Legal Manager Grupo RB
“[Legal Operations KPIs] addresses one of the most important challenges in my daily work: understanding the efficiency and quality of our service and demonstrating the value we deliver. It offers practical tools to understand, calculate, and apply legal KPIs for both beginners and experienced professionals.”
Nicolas Panigutti
Nicolas Panigutti Legal Manager Santander
“A valuable book for any professional starting their journey in the world of legal operations. From the beginning, the author aims to convey a balanced approach between the technical and personal skills needed by these professionals to connect with the business and people, understand their needs, and provide value to the client.”
Alejandra Vargas
Alejandra Vargas Analista Legal Senior Compañía Cervecera de Nicaragua
“Very impressed with your deep work in legal KPIs.”
Ali Ghasemi
Ali Ghasemi Vice President of Legal Services Mastercard
“Really loved this session!”
Imare' Jordan
Imare' Jordan Practice Data Analyst Arnold & Porter
“We are also very grateful for the opportunity to access such a relevant and timely book [Legal Operations KPIs].”
Ana Paula Camelo
Ana Paula Camelo Pesquisadora e Gestora de Projetos CEPI FGV Direito SP
“No doubt Law Firm KPIs will be as valuable as Legal Operations KPIs.”
Joe Kazemieh
Joe Kazemieh VP, Strategic Legal Ops. Solutions Onit
“[Legal Operations KPIs] we need more of legal ops practical handbooks!”
Sara Ajmi
Sara Ajmi Legal Ops & Technology Manager Telus
“[The Developing Meaningful KPIs session] showed how legal-department numbers can reflect operational reality. Mori Kabiri shared his knowledge generously and connected KPI design with better legal management.”
Ana Carolina Medina
Ana Carolina Medina Diretora Jurídica e Fundiária CTG Brasil
“KPIs are levers for growth, accountability, and strategic decision making. Mori brings the 'why' and the 'how' together beautifully.”
Connie Brenton
Connie Brenton Founder and CEO LegalOps.com
“[At the Jurídico Sem Gravata meeting], there was a brilliant presentation by Mori Kabiri on Legal Operations KPIs. I was fortunate not only to exchange valuable insights, but also to receive his book.”
Felipe Barbosa da S e Silva
Felipe Barbosa da S e Silva Superintendente Geral Jurídico Sem Gravata
“What a privilege to find an expert like Mori Kabiri who compiled such extensive knowledge, focused it on the legal industry, and presented it clearly in [Operaciones Legales KPIs]. It is a highly practical book that helps readers understand what to measure and how to improve legal operations.”
Abel Lopez Campo
Abel Lopez Campo Founding Partner LND Consultoria
“I am very happy to see [the Legal Operations & KPIs Forum community] growing and to be part of this experience. Each chapter creates a very fertile environment for valuable opportunities and learning.”
Fernanda Tannous
Fernanda Tannous Sócia proprietária TL Adsumus
“Being part of [the Legal Operations & KPIs Forum] is a valuable opportunity to join a community committed to innovation in legal management, where mutual learning is the main driver. Collaboration and standardization help the profession move forward together.”
Maria Noe Silva Villarroel
Maria Noe Silva Villarroel VP Legal Webdox CLM
“[The Forum session] highlighted the importance of understanding the company’s objective first, then seeking data openly and without bias so the organization can make the best decision and establish the right KPIs.”
Tatiana Arriagada Bustos
Tatiana Arriagada Bustos Abogado Jefe Celulosa Arauco y Constitución S.A.
“Legal Operations KPIs is an easy to digest book packed with useful material.”
Danish Butt
Danish Butt Trusted Advisor to Office of General Counsel Swiftwater & Company
“Sincere thanks to Mori for giving [our Trinity College Dublin students] this opportunity.”
Kelley McCabe
Kelley McCabe Postgraduate Programme Manager Trinity College Dublin
“The timing is perfect, especially with all the changes in the industry. I'm already thinking of a few lawyer friends I'm going to recommend Law Firm KPIs to. Fantastic work!”
Alex Agahi
Alex Agahi CEO- Financial Adviser Infinite Wealth Financial
“Mori Kabiri's Legal Operations KPIs book is an excellent resource.”
Gillian Kang
Gillian Kang Independent Consultant LIT Studio (LegalTech Innovation Transformation)
“[The Legal Operations KPIs workshop] was very good. We left with valuable insights.”
Beatrice Bento
Beatrice Bento Legal Coordinator Grupo Aço Cearense
“The KPIs and frameworks you’ve pulled together in the books feel like exactly the kind of shared language that helps us align expectations and make smarter decisions together.”
Jessica Vander Ploeg
Jessica Vander Ploeg Vice President of Legal Operations Belron
“[Legal Operations KPIs] excellent book. Very substantive but easy to understand.”
Amazon Customer from Amazon
“It was a very positive experience. The students were engaged throughout, asking thoughtful questions and contributing actively to the discussion. We would be delighted to welcome you back for another session.”
Cecilia Lizardi Tort
Cecilia Lizardi Tort Secretaria de Posgrado Escuela Libre de Derecho
“Mori Kabiri - you ARE the KPI Yoda.”
Yesenia Santiago Egner
Yesenia Santiago Egner Legal Operations Executive Advisor Otsuka Pharmaceutical
“Resources like [the Legal Operations KPIs book] are proving instrumental. They help legal teams across the region better align with business goals, navigate local challenges, and drive measurable improvements.”
Abel Lopez Campo
Abel Lopez Campo Founding Partner LND Consultoria
“[The KPI workshop for legal departments] offered exceptionally rich content.”
Andrea Tozo Marra Libralon
Andrea Tozo Marra Libralon Gerente jurídico Legrand
“[Legal Operations KPIs] brings an innovative approach to legal departments, an area that often lacks consistent information about metrics. It offers a practical toolkit that helps teams turn legal data into strategic decisions.”
Marcelo Cardoso
Marcelo Cardoso Legal Analytics Specialist Mercado Livre
“It was a pleasure to host Mori Kabiri at [HKU] to discuss his KPI framework for law firms and legal departments.”
Brian W Tang
Brian W Tang Founding Executive Director, LITE Lab@HKU University of Hong Kong - Faculty of Law
“Thanks for putting together such a comprehensive book. I can't wait to dive in.”
Ted Marousek
Ted Marousek Regional Vice President of Sales Exterro
“Law Firm KPIs is a nice addition!”
Danish Butt
Danish Butt Trusted Advisor to Office of General Counsel Swiftwater & Company
“This is a great book to learn about all the different key performance indicators relevant to legal operations. Highly recommended.”
Terah Drent
Terah Drent Legal Process Engineer Occam's Ops
“[A community like Legal Operations KPIs] is very important because it brings more technical depth and a bit more scientific work to this discussion in Brazil.”
Daniel Avila Failla
Daniel Avila Failla Partner Failla, Lima e Riva Advogados
“[the Legal Operations KPIs workshop] was excellent! Thank you for the availability! Our partnership is always so great!”
Larissa Alves de Souza Director of Legal Operations Coelho de Souza Sociedade de Advogados
“In the process of reviewing and taking a deep dive into the legal ops universe and how to build success. A must read for anyone in the legal services space.”
Ellen from Amazon
“[Legal Operations KPIs] is giving me key ideas and methodical steps to optimize legal operations management with data, metrics, and results. It is an essential book for starting or complementing a digital transformation process.”
Arsel Salazar Miranda
Arsel Salazar Miranda Mexico Legal Counsel Dayforce
“Mori, thank you for once again sharing your expertise. Your continued support means so much to us, and it’s always a pleasure to welcome you to our events.”
Colin S. McCarthy
Colin S. McCarthy CEO & Founder Legal Operators
“The Gold Standard reference for KPI Metrics across the legal ecosystem! A long-needed single point of reference for anyone working with legal data of any kind!”
Mike from Amazon
“[the Legal Operations KPIs workshop] was very enriching.”
Raquel Nery
Raquel Nery Advogada AXIA Energia
“Great reference tool! Comprehensive and easily searchable. A great reference tool for beginners who need ideas and examples, to advanced users who need more creativity.”
Todd D. McCormick
Todd D. McCormick Vice President / Senior Legal Counsel W. R. Berkley Corporation
“The content is impeccably organized and holds value for those across any legal operations role.”
Mandy Roberts
Mandy Roberts Director Paramount+
“Congrats on the new release, I know it will be well-received by the law firm ecosystem. Well done!”
Mike Russell
Mike Russell Head of Global Legal Operations Expedia Group
“[The Legal Operations KPIs workshop] was truly outstanding.”
Valéria Rocco
Valéria Rocco Membro Assaí Atacadista
“Such important work in the legal ops space!”
Akshay Verma COO SpotDraft
“This book is fantastic.”
Angela Mendenhall
Angela Mendenhall Operations and Enablement Senior Manager Zoom
“It's a phenomenal read for anyone considering buying it!”
Krysta (Bouchard) Johnson
Krysta (Bouchard) Johnson Legal Ops Evangelist Docusign
“Getting REALLY hyped on legal ops KPIs at today’s Legal Operators conference! It’s been a great day of learning.”
Anna Richards
Anna Richards Transformation Leader John Deere
“[Legal Operations KPIs] we need more of legal ops practical handbooks!”
Natalie Ponder
Natalie Ponder OCM Consultant NOV
“[At the Jurídico Sem Gravata meeting], with Mori Kabiri’s participation, we had a rich debate on a highly relevant topic: KPIs for legal strategy.”
Alessandra Malta
Alessandra Malta Legal, GRC & PLD Head Ewally
“I would like to express my gratitude for the opportunity to participate in such an enriching meeting. It was a transformative experience that broadened my perspective on the topic and reinforced my motivation to continue specializing in the field.”
Luis Felipe de Mello Godoy
Luis Felipe de Mello Godoy Assistente jurídico Galvão Advogados
“Love your book!”
Joy Holley
Joy Holley Director of Legal Operations Ameren
“[Law Firm KPIs] every Law firm should have in their shelf.”
Maria Noe Silva
Maria Noe Silva VP Legal Webdox CLM
“It is truly another world of knowledge!”
Kelby Ballena
Kelby Ballena International Arbitration Specialist Hughes Hubbard & Reed
“I am going to read your book and you know about me and books.”
Roma Khan
Roma Khan CEO - Contracts, CLM & Legal Services Crush Contracts
“[the Legal Operations KPIs workshop] was very good! Congratulations to everyone involved in organizing the event.”
Corilda Cruz
Corilda Cruz Membro do conselho Sugoi
“A holiday break must read!”
Sarah Starr
Sarah Starr Director of Legal Operations Generate
“Your hard work and dedication to its development are truly appreciated. Thank you for creating a valuable resource, and I look forward to exploring the insights and knowledge it holds.”
Anil Kona
Anil Kona Executive Director, COO Covasant
“[the Legal Operations KPIs workshop] was very good. Congratulations to everyone who made this event possible”
Ana Sílvia Soler
Ana Sílvia Soler Gerente jurídico e Compliance Oji Papéis Especiais
“Thank you for the contribution of knowledge Mori Kabiri.”
Andres Lemus
Andres Lemus Jefe Administrativo Legal Banco GyT Continental
“Needed this!”
Marisha Thakker
Marisha Thakker Director, MENA Region Treehouse Innovation
“YOU GUYS ROCK!”
Tom Morrissey
Tom Morrissey Sr Director Purdue
“Just ordered on Amazon! Loving the idea, and I am looking forward to implementing that!”
Giuseppe Matteo Miroddi
Giuseppe Matteo Miroddi Legal Expert in Recognition Policies CIMEA-NARIC Italia
“What an amazing opportunity I had these days... Wonderful to share ideas with people who know more than we do... Even more so by being with Mori Kabiri... the father of KPIs in Legal Ops. Simply loving the opportunity to work with such outstanding professionals!”
Adriana Moreira
Adriana Moreira Gerente de Esteira de Operações Jurídicas Oceânica
“I also have a copy of this book on my home desk waiting for the holidays to be done, so I can dig in.”
Kathleen Gilbert
Kathleen Gilbert Director of Legal Operations Inmar Intelligence
“Very happy to participate in this first meeting and to exchange experiences with so many incredible professionals! I’m eagerly awaiting the arrival of my copy!”
Roberta Valladares
Roberta Valladares Gerente jurídico Americanas s.a.
“Ordered. As always, I recommend that law firms know their clients' KPIs too.”
David Cunningham
David Cunningham Chief Innovation Officer Reed Smith LLP
“My 2024 reading list just got a little bit longer!”
Duncan MacAskill
Duncan MacAskill Account Executive GC AI
“I highly recommend [Legal Operations KPIs] to anyone who wants to make decisions based on real data, mitigate risk, and interpret performance much more objectively. The best part is that it focuses on law, an area that often feels distant from these topics.”
Andrea Soto Obando
Andrea Soto Obando Privacy Analyst Smartsheet
“This looks awesome! I will certainly be buying this!”
Marlowe Doman
Marlowe Doman Director of Legal Operations SEI
“Clear, realistic KPIs aligned with the organization’s strategy are powerful tools for turning data into decisions. I especially liked the point about focus and relevance: measure less, but measure what really matters.”
Fernanda Alves Ribeiro Favero
Fernanda Alves Ribeiro Favero Advogada Imobiliário pleno PMK Advogados
“Picking up a copy immediately.”
Jonathan Johnson-Swagel
Jonathan Johnson-Swagel Senior Manager, AI SME for Private Pricing Acceleration and Excellence Amazon Web Services
“It is excellent to see [Law Firm KPIs] adapted to the Brazilian context. The focus on pricing, productivity, and profitability is especially relevant, including how AI can support real-time measurement and decision-making.”
Leo Toco
Leo Toco Founder & CEO Jurídico Ágil
“[the Legal Operations KPIs workshop] was great and it was wonderful to reconnect!”
Celina Salomão
Celina Salomão Cofounder ForeLegal Tecnologia
“As a Legal Operations Analyst, I am always looking for ways to demonstrate the value and efficiency of my work. In [Operaciones Legales KPIs], I found clear, practical tools to optimize processes, apply metrics, and manage legal operations more effectively.”
Jossie A. Delgado Villalobos
Jossie A. Delgado Villalobos Legal Operations Analyst Boston Consulting Group
“[Operaciones Legales KPIs] is an excellent reference for understanding metrics, indicators, and data visualization in legal management. It can save teams hours of research by presenting a wide range of KPIs and helping them determine which indicators are right for their work.”
Patricia Villa Berger
Patricia Villa Berger Special Advisor Kerma Partners
“Worth every penny! Incredible. "Legal Operations KPIs" is one of the best books I’ve ever read. Extremely comprehensive for the field, with impressive quality and detail in the explanation of each metric. Worth every penny!”
Rafael Melo from Amazon
“The author, Mori Kabiri, an experienced expert in transforming legal operations, guides us with impressive clarity and depth. "Legal Operations KPIs" goes beyond listing metrics; it empowers legal professionals with detailed instructions to create, interpret, and use reports and KPIs effectively.”
Alejandro Portilla
Alejandro Portilla Lawyer Secretaría Distrital
“It was a fantastic event. The insights and teachings from Professor Mori Kabiri were extremely valuable and aligned with our practices and classes at Jurídico Sem Gravata and Desengravata Oficial”
Gianfranco Fogaccia Cinelli
Gianfranco Fogaccia Cinelli Visiting Professor Insper
“I was impressed by the level of detail in [Law Firm KPIs]: more than 80 KPIs, alternative pricing models, and profitability frameworks. It is dense material, but highly applicable to the day-to-day management of a law firm.”
Marcelo Cardoso
Marcelo Cardoso Legal Analytics Specialist Mercado Livre
“[Legal Operations KPIs] is an essential book for those looking for new ways to align legal management with the business. It combines Mori Kabiri’s extensive experience with very serious academic work.”
Antonio Santander
Antonio Santander Director y Fundador Canvas Legal
“Legal Operations KPIs brings an innovative approach to legal departments, an area that often lacks consistent metrics. Mori offers a true KPI toolkit tailored to legal operations, helping teams turn data into strategic decisions.”
Marcelo Cardoso
Marcelo Cardoso Legal Ops Specialist Mercado Livre
“[The Legal Operations & KPIs Forum session] was spectacular.”
Mariana Figueirêdo
Mariana Figueirêdo Legal Project Manager HCLB - Huland, Castro Alves, Linhares & Barros Leal Advogados
“I had the opportunity to deepen my knowledge and discuss current challenges for KPI adoption at the Jurídico Sem Gravata meeting, with an excellent presentation by Prof. Mori Kabiri.”
Daniel G.
Daniel G. Executivo jurídico American Tower do Brasil
“Data governance enables the creation of consistent and reliable KPIs, providing strategic clarity, operational security for the legal function, strengthening decision-making, mitigating operational and regulatory risks, and sustainably increasing value generation for the business.”
Lilian Barajas
Lilian Barajas Executiva ForeLegal Tecnologia
“Loved it! Happy that Legal Operations KPIs was present and that we had such rich panels like Mori Kabiri’s.”
Allana Martins Vasconcelos Valsechi
Allana Martins Vasconcelos Valsechi Head de comunidades Pact
“[Legal Operations KPIs] is a book I strongly recommend to anyone seeking a deeper understanding of KPIs and data-driven legal management.”
Ana Carolina Lima
Ana Carolina Lima Legal Manager Grupo RB
“More than necessary work for the Brazilian legal market... about WHAT, WHY... and HOW to implement KPIs that truly generate impact on the business (not just on legal operations themselves).”
Celina Salomão
Celina Salomão Cofounder ForeLegal Tecnologia
“Mori Kabiri’s ideas reinforce the importance of turning data into management strategy—not only within legal. As he emphasizes, “what is not measured is not managed.”
José Neto
José Neto AVP Risk & Compliance Brazil MetLife
“Mori Kabiri’s participation brought a practical discussion about using KPIs in important legal-department decisions. The content showed the importance of analyzing available data and selecting appropriate indicators to support better-informed decisions.”
Ana Paula Lima
Ana Paula Lima Legal Director & Compliance Officer DB Schenker
“[Legal Operations KPIs] is a practical, detailed guide to the many ways KPIs can be applied in Legal Operations. It also encourages readers to develop their own insights for measuring legal work.”
Cliente Kindle from Amazon
“Mori is undoubtedly one of the leading international names in Legal Operations. His work stands out both for knowledge production and practical application, impacting professionals and organizations worldwide.”
Luis Gustavo Potrick Duarte
Luis Gustavo Potrick Duarte Sócio fundador Potrick Legal Ops
“[The Legal Operations & KPIs Forum session] was very good.”
Juliana Israel Borges LegaCoordenadora Operacional Contencioso Chenut
“[Operaciones Legales KPIs] provides extensive, practical guidance that lawyers can review and implement gradually. It offers valuable approaches to charts, structured information, and data practices that are not always natural to legal teams but are increasingly necessary.”
Sergio Rodriguez
Sergio Rodriguez Corporate Legal Manager FEMSA
“It was a very nice experience to follow along, even virtually. The shared knowledge is extremely valuable for our journey and strengthens the strategic role of the legal function. Congratulations to everyone involved for the organization and the high-level content!”
Silvia Letícia Ferreira
Silvia Letícia Ferreira Gerente Nacional de Gestão e Controladoria Jurídica Hapvida NotreDame Intermédica
“Seeing Law Firm KPIs finally in Portuguese, adapted to our reality, is outstanding. Brazilian law firms really needed something like this—practical, straightforward, and that truly works day to day. I'm sure it will help many move away from guesswork and toward real management!”
Marcelo Cardoso
Marcelo Cardoso Legal Analytics Specialist Mercado Livre
“Legal Operations KPIs addresses the critical challenge of transforming legal departments from traditional cost centers into dynamic business units, all through data analysis. This book fills a significant gap in the legal field by focusing on specific metrics and KPIs that not only break down the data but also reveal the stories behind it.”
Alejandro Portilla
Alejandro Portilla Lawyer Secretaría Distrital
“Great session from [the Legal Operations & KPIs Forum – Mexico Chapter], sharing ideas on how to make the value of the legal function visible with metrics that truly matter.”
David Govea
David Govea Commercial Legal Leader HEINEKEN México
“[Legal Operations KPIs] brilliantly balances practical application with theoretical depth, offering concrete tools for implementing effective performance measurement in legal. It expands strategic thinking while providing actionable insights for continuous improvement of legal processes.”
Luis Gustavo Potrick Duarte
Luis Gustavo Potrick Duarte Embaixador de marca Future Law
“Mori is simply fantastic. There are no adjectives strong enough to describe the learning opportunity we had today.”
Daniella Oliveira
Daniella Oliveira Advogada Eletrobras
“Receiving [Legal Operations KPIs] reinforced a lesson from legal entrepreneurship: transform chaos into method, setbacks into learning, and persistence into strategy through data.”
José Marcelo Carvalho Côrtes
José Marcelo Carvalho Côrtes Fundador Carvalho Côrtes Advogados
“Without a doubt, an indispensable work for anyone who wants to demonstrate results and understand whether the firm is heading in the right direction!”
Kevin Medeiros
Kevin Medeiros Senior Paralegal Sobosik Law
“It is very relevant to see the application of KPIs in corporate legal departments.”
Leonardo Magalhães Avelar
Leonardo Magalhães Avelar Sócio Fundador Avelar Advogados
“I have just started reviewing [Legal Operations KPIs], and I already appreciate that it begins with the fundamentals, including which charts to use for different types of data.”
Maria Noe Silva
Maria Noe Silva VP Legal Webdox CLM
“This week, while reviewing materials and updating content, I came across this data point (image below) in the fantastic Legal Operations KPIs book and thought: are we measuring what really matters in legal? And more: are we learning from what we measure? Or just stacking data? I leave this reflection here — and keep learning, to continue teaching with purpose.”
Luis Gustavo Potrick Duarte
Luis Gustavo Potrick Duarte Embaixador de marca Future Law
“I had the pleasure of meeting and talking with Mori Kabiri, a major reference in Legal Operations. Our exchange was inspiring and brought important reflections on innovation, efficiency, and the future of corporate legal practice. It’s incredible to learn from professionals who are transforming how legal connects with business strategy.”
Michelle Koguta
Michelle Koguta Leadership and Founder iFood
“Another incredible event by Jurídico Sem Gravata, this time with Mori Kabiri to talk about KPIs and Legal Strategy.”
Marco Fortes
Marco Fortes Gerente Jurídico Sênior SmartFit
“Legal Operations KPIs in Brazil: the development of such an important topic within legal departments in our country!”
Pedro Galvão
Pedro Galvão Estagiário Failla, Lima e Riva Advogados
“Excellent! I'm sure the book in this version offers great value as innovative content in this language.”
Jose López
Jose López Partner LND Consultoria
“Access to the online platform, legalopskpis.com/es, further enriches the reader’s experience by offering interactive charts, articles, forums, and collaboration with peers. This digital integration ensures legal professionals stay at the forefront of legal data analytics.”
Alejandro Portilla
Alejandro Portilla Lawyer Secretaría Distrital
“It was wonderful to have you with us [for the legal operations initiative].”
Jose Alves
Jose Alves Operations and Program Management Leader Rocha Pombo, Andrade, Capetti e Carneiro Advogados (RPAC)
“I must admit I was impressed with its quality: the details, the colors, and the ease of reading are incredible. It’s a spectacular project, and the chapter we are starting as a community has everything to become something grand and innovative!”
Marcelo Cardoso
Marcelo Cardoso Legal Analytics Specialist Mercado Livre
“Excellent! Valuable information. Very explanatory, rich and a milestone. Nothing comparable in legal literature. Highly recommended.”
Bruno From Amazon
“[Law Firm KPIs] a very important legal perspective on KPIs. Data is for all audiences”
Fernanda Tannous, M.Sc
Fernanda Tannous, M.Sc Sócia proprietária TL Adsumus
“Very good, an extremely important work for the maturation of the legal operations area in Brazil!”
Daniel Avila Failla
Daniel Avila Failla Partner Failla, Lima e Riva Advogados
“From an innovative and practical perspective, [Legal Operations KPIs] is reshaping the way I see legal management through data, metrics, and results, showing that lawyers can also be proactive and make data-driven decisions.”
Arsel Salazar Miranda
Arsel Salazar Miranda Mexico Legal Counsel Dayforce
“Thank you everyone! It was excellent!”
Debora Obara
Debora Obara Fundadora e CEO Consultoria Lexoria Hub
“And the coolest part is that the website gives you a taste of [Legal Operations KPIs].”
Juliana Israel Borges
Juliana Israel Borges Gerente de operações Chenut
“[Legal Operations KPIs] helped me rediscover the joy of learning and challenging myself. The book arrived earlier than expected, and I plan to read it “like a novel.”
Andrea Costa
Andrea Costa Advogada Thermomatic do Brasil
“Amazing event!”
Bernardo Ulhoa
Bernardo Ulhoa Legal Operations Coordinator MetLife
“If you work at a law firm and are still making decisions based on gut feeling, this material might be exactly what you need to take the next step in management.”
Marcelo Cardoso
Marcelo Cardoso Legal Analytics Specialist Mercado Livre
“Extremely important reading. I will add it to my 2025 reading list.”
Núbia Valoto
Núbia Valoto Advogada Raizen
“We had the honor of welcoming Mori Kabiri at Globo, a global reference in Legal Ops.”
Rafael Menin Soriano
Rafael Menin Soriano Gerente jurídico sênior Globo
“I thought it was fabulous. Mori Kabiri. Thinking you probably sold out of books by now!”
Alisa De Dominicis
Alisa De Dominicis Global Sr. Director Legal Operations Rocket Software
“I fervently believe in the power of data...well, a firm believer in collecting and using the RIGHT type of data I should say. That's why I'm excited to dive into a new book [Law Firm KPIs] featured from Mori Kabiri.”
Colin Levy
Colin Levy General Counsel Malbek
“This is incredible! Can’t wait to digest this!”
Colin S. McCarthy
Colin S. McCarthy CEO and Founder Legal Operators
“We all love Mori’s book on KPIs!”
Connie Brenton
Connie Brenton Founder and CEO LegalOps.com
“I had a chance to skim through the pre-release copy and I am impressed!”
Danish Butt
Danish Butt Trusted Advisor to Office of General Counsel Swiftwater & Company
“Brazil has an amazing background to deepen knowledge in KPIs and I'm sure that we can raise our potential with your expertise.”
Fernanda Tannous, M.Sc
Fernanda Tannous, M.Sc Sócia proprietária TL Adsumus
“Truly trust this connection can be mutually beneficial, even for future Legal Operations’ initiatives here in Brazil!”
Flávio Franco
Flávio Franco Diretor-Presidente Jurídico Sem Gravata
“[The Legal Operations KPIs session] was expected to draw on Mori Kabiri’s experience and content from his handbook.”
Jeffrey Franke
Jeffrey Franke CEO/Co-Founder & GC LegalOps.com
“Great learning opportunity! In Mexico legal ops and KPI are topics that aren't discussed as much as they should, there are much benefits for in-house counsels in learning about these topics.”
Juan Salvador Nito Irigoyen
Juan Salvador Nito Irigoyen General Counsel, Chief Compliance Officer and Public Affairs Vanguard
“I’m looking forward to exploring [the KPI resource]. I can think of many people who would appreciate it.”
Michelle Kovitch
Michelle Kovitch Chief Strategy Officer S2Data
“Let's keep the KPI momentum going!”
Mike Russell
Mike Russell Head of Global Legal Operations Expedia Group
“Thank you for this resource. Amazing!”
Olga Mack
Olga Mack CEO TermScout
“Just purchased it on Amazon! Looking forward to diving in.”
Richard Robinson
Richard Robinson Director, Legal Operations Toyota
“Mori Kabiri what’s gonna be on the final?”
Scott B. Seymann
Scott B. Seymann Compliance Attorney LegalFi
“Work with companies like InfiniGlobe and others to navigate through certain projects.”
Vincent Cordo, Jr.
Vincent Cordo, Jr. Chief Revenue and Legal Project Management Officer Holland & Knight
“Wonderful event, everyone! Mori Kabiri is really fantastic!”
Adriana Moreira
Adriana Moreira Gerente de Esteira de Operações Jurídicas Oceânica
“[The KPI workshop for legal departments] offered excellent content. I loved the event.”
Andrea Tozo Marra Libralon
Andrea Tozo Marra Libralon Gerente jurídico Legrand
“Very good! Closing the year on a high note!”
Beatrice Bento
Beatrice Bento Legal Coordinator Grupo Aço Cearense
“Amazing meeting. Very happy to be part of this group and this moment!”
Beatrice Bento
Beatrice Bento Legal Coordinator Grupo Aço Cearense
“Loved it! Happy that Legal Operations KPIs was present and that we had such rich panels like Mori Kabiri’s.”
Beatrice Bento
Beatrice Bento Legal Coordinator Grupo Aço Cearense
“On my roadmap to closely follow this work in 2026”
Celina Salomão
Celina Salomão Cofounder ForeLegal Tecnologia
“Really very good!”
Gianfranco Fogaccia Cinelli
Gianfranco Fogaccia Cinelli Visiting Professor Insper
“Amazing event, congratulations to the entire team for the organization and innovation!”
Marcelo Cardoso
Marcelo Cardoso Legal Analytics Specialist Mercado Livre
“Mori is simply fantastic. There are no adjectives strong enough to describe the learning opportunity we had today.”
Maria Carolina Guimaraes
Maria Carolina Guimaraes Analista Juridico III AXIA Energia
“May it be an incredible read!”
Pedro Galvão
Pedro Galvão Estagiário Failla, Lima e Riva Advogados