What Our Community Has to Say.

“Being excellent and client-focused is no longer enough. Success also depends on becoming data-centric. Structured, complete data is the foundation for using generative AI, and KPIs are the language that turns that data into insight and action. [Law Firm KPIs] makes a timely contribution to that journey.”

“[Law Firm KPIs] is the book many of us in legal finance and analytics have been waiting for. It translates complex law-firm data into practical, decision-ready intelligence and provides a framework for connecting performance reporting with pricing, profitability, client value, and strategy.”

“The most valuable legal department resource you will own. This is the most practical and valuable book for any legal or legal operations professional. [Legal Operations KPIs] clearly explains each KPI, its data source, along with a description of how to interpret each metric. I refer to it on a weekly basis. Highly recommend! .”

“[The Legal Operations & KPIs Forum] has been amazing, with genuinely rich content. The last session was especially enlightening, and I appreciated that the discussion was useful without feeling basic—even for participants at different levels of maturity.”

“[The IILPM session] was the most engaging session of our event—an impressive endorsement from the team.”

“[The university lecture] was magnificent. Mori delivered an inspiring and highly practical session that received outstanding feedback from our students.”

“You are helping move the whole industry forward and helping so many in-house legal operations professionals use metrics and dashboards, and KPIs to drive better outcomes.”

“[Legal Operations KPIs] consolidates many different aspects of metrics and KPIs into one practical source. Its connection to an interactive website creates a more dynamic experience and makes the material easier to explore and apply.”

“Happy to be part of this insightful conversation! (The Forum – South America)”

“Because data-driven decision-making in legal departments is still underestimated, [the Legal Operations & KPIs Forum] is a valuable place for beginners and experts to exchange knowledge with others who understand the importance of KPIs.”

“I am currently using [Legal Operations KPIs] to develop a dashboard and benchmarking program for my Legal & Compliance team.”

“Hosting Mori at [FEMSA’s legal operations workshop] was a great experience. His approach made legal operations, data, and KPIs engaging and relevant to our team.”

“[The Legal Operations & KPIs Forum – Singapore/APAC Hub] offered a practical view of how legal teams use data, KPIs, and operational frameworks to support decisions, manage resources, and improve visibility. The exchange was especially valuable in comparing approaches to performance measurement, capacity planning, and value delivery.”

“Participating in [the Legal Operations & KPIs Forum] is a unique opportunity to transform legal management through clear metrics and effective operating strategies. It enables professionals to share experiences, learn from one another, and turn measurement into better decisions.”

“Legal Operations KPIs is terrific! What sets it apart from the others is the comprehensive description of each metric, as well as data sources and alternatives. I refer to it all the time.”

“[The KPI workshop] was one of the most informative sessions I have ever attended.”

“I had never seen such a precise analysis and list of metrics specifically designed to demonstrate the value of Legal Operations through reliable data. I am glad I read [Legal Operations KPIs] before addressing KPI-related topics, and I will recommend it to my team.”

“What stood out in [Legal Operations KPIs] was its practical approach to defining metrics that genuinely demonstrate the value of Legal Operations through data. The book has already influenced how I think about aligning metrics with organizational goals, and I will be sharing it with my team.”

“Attending [Mori Kabiri’s conference session] was an incredibly enriching experience. I am already looking forward to hearing him speak again.”

“As a Legal Operations professional, [Legal Operations KPIs] has become my go-to resource and the only legal book that earns a permanent place on my desk. I repeatedly use it to identify the right KPIs for a particular practice group or situation.”

“Legal Operations KPIs book is my "go-to" book on a regular basis.”

“[the Legal Operations KPIs workshop] was very well organized, and the content was truly rich and meaningful for all of us.”

“I read the article “Law Firm KPIs: The Professional’s Handbook for Pricing, Productivity, Profitability,” and it feels like essential reading for any firm serious about growth.”

“[The FGV Direito SP roundtable] offered valuable international insights into the ethical, regulatory, and practical challenges of generative AI in the legal profession. The discussion connected global experience with the realities facing legal professionals and institutions.”

“Congratulations on the incredible work you and your team are doing with Legal Operations KPIs and for launching the Brazil Chapter.”

“[The legal-team KPI session] was insightful and productive. The team especially appreciated the practical recommendations and supporting materials, and we are looking forward to putting the ideas into practice.”

“What I appreciate most about [Legal Operations KPIs] is its practicality. The detailed explanations, digital resources, and guidance for interpreting each KPI make it a tool I can use consistently to make informed decisions and improve our legal department’s performance and reputation.”

“Mori Kabiri is an engineer and legal industry’s leading authority on KPI frameworks for legal.”

“[Legal Operations KPIs] remains a powerful resource for me—not as a handout, but as a framework. It anchors conversations that lead to better decisions, clearer priorities, and outcomes that clients, advisers, and legal teams can stand behind.”

“This is a well researched and comprehensive treatise that should be required reading for any legal operations professional.”

“A lot of people talk about KPI's in the legal industry/legal operations, but [Legal Operations KPIs] provides a detailed, solid foundation for readers who want to put theory into practice. As the saying goes, "you can't improve what you don't measure," and this book is an invaluable resource for anyone looking to measure performance and optimize legal operations.”

“[Law Firm KPIs] finally gives firms the measurement framework I have advocated for years. From AI adoption rates to AFA profitability metrics, it turns vague technology promises into concrete intelligence.”

“[The legal-department KPI discussion] showed how important it is to transform Legal into a strategic business partner. KPIs provide clarity, focus, and relevance to the function’s work and help strengthen this shift.”

“I stayed in and read Mori Kabiri’s excellent [Legal Operations KPIs] book. As you can see from the flags, we will be implementing many of these metrics.”

“[Legal Operations KPIs] fills a gap in the knowledge base for legal ops professionals, concisely describing all the major metrics and KPIs to get your legal department effectively using data to make better business decisions.”

“[Legal Operations KPIs] is an excellent starting point for understanding a legal operation through quantifiable data. It covers everything from basic visualization techniques to the information teams should collect and interpret, helping readers move from data to operational insight.”

“The feedback from attendees was overwhelmingly positive, with many praising the high level of knowledge, professionalism, and practical insight. It underscored the expertise and impact of [the presentation] on the audience.”

“Great to have you here in Brazil. Thanks for sharing such valuable [Legal Operations KPIs] content and for generating so many insights for me and for our vibrant Jurídico Sem Gravata community.”

“Legal operations continues to change, but the resources in [Legal Operations KPIs] are a gold mine. The tools are available at our fingertips, helping make our professional communities stronger.”

“[Legal Operations KPIs] is a long-needed single point of reference for anyone working with legal data. It explains what each metric means, how to calculate it, and—most importantly—how to communicate the data to tell the legal function’s story.”

“[The University of Passau lecture] used practical examples and use cases to show how data visualization and data storytelling can improve the interpretation of analyses and support better business decision-making.”

“[Legal Operations KPIs] combines in-depth, practical examples with the business context behind legal operations metrics. It explains not only which data and KPIs to consider, but also how they can support better decisions, stronger performance, and greater visibility for the legal function.”

“Strong start to the Singapore APAC Hub of the Legal Operations and KPIs Forum last week. A pleasure to join the kickoff session and take part in a candid, thought-provoking discussion.”

“Great book, great timing. We have been asking for metrics from our law firm partners for years. [Law Firm KPIs] will make it much easier for them to understand and respond to the Voice of the Customer. This is a must-have reference book, whether you are in a law firm or in-house.”

“I keep referring to [Legal Operations KPIs] as the Bible. For anyone who wants to understand KPIs for a legal department, this is, to me, the best place to start.”

“It was a pleasure to welcome Mori to [Trench Rossi Watanabe]. The audience remained engaged throughout, and the session gave us much to think about and continue discussing.”

“[Legal Operations KPIs] is a game-changer for legal professionals navigating the evolving data landscape. Its practical explanations, online resources, and examples provide a clear path from metrics to decisions and operational improvement.”

“Great event!”

“The graphical, easy-to-understand percentage representations in [Legal Operations KPIs] immediately caught my attention. They are accurate, straightforward, and highly useful for legal professionals who work regularly with different types of data.”

“As you grow your career in legal operations, it is a marathon, not a sprint. Resources such as [Legal Operations KPIs] can guide you along the way, help you build your program, and connect you with a community of professionals sharing ideas and best practices.”

“By leveraging data and KPIs, legal teams can not only mitigate risks but also uncover opportunities that help companies explore how the legal function can evolve from a reactive role to a true enabler of business success.”

“Your vision, leadership, and dedication to driving innovation in the LegalOps space continue to inspire everyone around you, Mori.”

“Mori’s visit generated significant interest and real momentum. [The law-firm session] offered a great deal of valuable insight.”

“[Legal Operations KPIs] offers much more than the basics, all within a legal context. Its consistent layout makes it easy to browse and compare metrics, helping readers identify which KPIs can track a specific challenge and what data should be collected.”

“I was fortunate to speak at [the Singapore–APAC Hub kickoff]. The questions were thoughtful and insightful, and the discussion reinforced why KPIs matter.”

“Law Firm KPIs book is an amazing tool for firms! I gift it to my clients regularly.”

“[The conference session] was excellent, as always. We truly appreciate your continued support and the consistency with which you contribute to our conference and community.”

“My pleasure, Mori, it was great meeting you and learn more about KPIs, a subject that is very important and often a complex challenge for legal functions”

“Part V of [Legal Operations KPIs], on cross-functional collaboration, is inspiring. Bridging the gap between legal departments and other business units is a reminder that we are always better together.”

“To anyone looking to elevate their legal function, this is a book you shouldn’t miss! It’s available in both English and Spanish.”

“Thank you, Mori Kabiri, for generously sharing your insights. It was an honor to be part of your audience.”

“Superb resource! A fantastic resource. Filled with actionable data and insights.”

“[Legal Operations KPIs] is organized simply and clearly. It explains the relevance and history behind the metrics—why we track them and why they matter. For teams that cannot bring in extensive resources to build these programs, this is where I would start.”

“[Legal Operations KPIs and its integrated companion website] can take legal data analytics to the next level. Together, they explain what metrics mean, how to calculate them, and how to communicate the data effectively.”

“[Legal Operations KPIs] is awesome for the profession to have an entire book written on Legal KPI's!”

“Even though KPIs and analytics are part of my daily routine, there’s no denying that the book and the forums helped me broaden my perspective even more — top-notch content.”

“[The Brazil Chapter community] is building content for the realities of Brazil so legal departments implementing KPIs know where to begin and have access to practical material, a Forum, and shared knowledge.”

“Law Firm KPIs book is a comprehensive, accessible, and future-ready guide for anyone tasked with managing or modernizing law firm performance reporting. I recommend Law Firm KPIs as a go-to reference for FP&A leaders, pricing directors, and legal ops professionals serious about building a metrics-driven culture in their firm.”

“My team and I found this to be a great resource, and we have found ourselves referring back to it to generate more ideas as we build out our metrics capabilities.”

“[Mori’s university webinar] opened students’ eyes to alternative legal career paths and gave them practical guidance on what to do next.”

“Congratulations to Mori Kabiri on the hot-off-the-press new Legal Operations KPIs handbook that I am honored to have contributed to, along with Mike Russell. Mori had a vision and made it happen.”

“Why this book nailed it: Law Firm KPIs by Mori Kabiri cuts through the fluff and gets right to what legal leaders actually need.”

“My copy was delivered this week! Legal Operations KPIs truly is a Professional’s handbook to operational excellence. This is a must read and great reference book.”

“The lecture was truly amazing, it was such an honor to listen and learn from you on such a relevant and transformative topic. The content was extremely rich and inspiring, bringing valuable insights for those working in the legal field.”

“Such impressive drive and dedication to helping make the ecosystem the best.”

“Resources matter when you are learning, and books such as [Legal Operations KPIs] help you navigate and understand the subject—then take the lessons and make them your own within your organization.”

“[Legal Operations KPIs] should be in the hands of every legal person in-house and aspiring legal person. Mori has given us a gift that is both thought provoking and practical in its application - Excellent work product!”

“It's fun and always insightful to participate in the meetings and forums.”

“[Legal Operations KPIs] provides tangible, detailed workflows that can serve as an anchor for a Legal Operations team. Its KPIs help organizations identify efficiencies, improvement opportunities, and shifts in spend, while the connected digital experience supports questions and knowledge-sharing.”

“KPIs are the language of modern legal leadership. Law Firm KPIs is a timely resource for firms ready to lead the next era.”

“As somebody who has been tasked with heading up a legal operation department, [Legal Operations KPIs] has been very helpful and detailed to give me a better idea of what to look and aim for in efficiently running the law department. I recommend it for anyone who is beginning to create a Legal Operations department or is already involved but looking to further their progress.”

“[Eletrobras’ private KPI workshop] was a unique event with Mori Kabiri that further empowered our team to address the contemporary challenges of a legal department aligned with the organization’s business, through the mapping, construction, monitoring, and measurement of a solid KPI system.”

“Legal Operations KPIs is an excellent resource for KPIs for anyone involved in legal operations. The QR codes are very convenient for going to specific section online. The author does an excellent job providing suggestions for trend analysis.”

“[Law Firm KPIs] is a rich knowledge resource and a practical guide to best practices for firms seeking operational excellence.”

“The Legal Operations KPIs book is outstanding and becomes an essential read for anyone who wants to better understand the impact of KPIs in legal operations.”

“I deeply admire [the Brazil Chapter Forum], its purpose, and the thought behind each session. The goal is not simply to become large, but to add real value and reach people through meaningful community exchange.”

“Applause on this accomplishment! Legal Operations KPIs looks like a solid practice piece.”

“[The in-house legal workshop] created a unique opportunity to discuss how to measure and optimize the value lawyers bring to their companies—an essential topic in an increasingly demanding business environment.”

“Love this, Mori! You are King of the KPIs.”

“[The Legal Operations KPIs book] is invaluable not only for people starting their KPI journey, but also for those refreshing it.”

“Incredible momentum, love seeing how data-driven thinking is reshaping legal operations across borders.”

“Thank you, Mori for a great session. I learned a lot!”

“Thank you for your presentation and for your time. Your perspective brought great value to the class, and the students clearly learned a lot and enjoyed the session.”

“[Legal Operations KPIs] demonstrates a deep, fundamental understanding of KPIs that can be adapted even beyond legal operations. It is comprehensive yet accessible, explaining how good KPIs affect decision-making and can drive meaningful performance improvement.”

“[The Jurídico Sem Gravata KPI session] highlighted an important shift: legal departments must evolve from reactive cost centers into proactive business partners. Data, analytics, and KPIs are essential tools for that evolution because what is not measured cannot be managed.”

“I skimmed through the prerelease copy, and I instantly wanted to take it with me! I say it’s a buy! Great work!”

“[Law Firm KPIs] could help firms align innovation with measurable outcomes. Its emphasis on data supports more disciplined decisions about technology, contracts, efficiency, and performance.”

“Legal Operations KPIs is a well-balanced book, easy to read and understand to the point. I loved all the charts, facts and figures to help understand better , very useful for the legal field.”

“The depth of the conversation around data maturity and storytelling brought practical insights. [The Brazil Chapter’s fourth session] was an excellent way to close the year.”

“[The legal-department workshop] was an incredible experience. We discussed best practices, KPIs, and different tools, while also having the opportunity to know one another beyond work and connect as people.”

“It was a pleasure to host you. Thank you for sharing your knowledge with such generosity. We are also grateful for the opportunity to access this timely and relevant book. We look forward to future collaborations.”

“Well organized and comprehensive look at legal operations KPIs. This is a must have book for General Counsel, Chief Legal Officers and other legal operations professionals.”

“Mori is one of the smartest guys I've ever worked with... this is bound to be a must read.”

“Thank you for opening this space for global reflection and exchange.”

“This looks great. My goal for 2024 is to be KPI focused and this guide is just what I need.”

“[Law Firm KPIs] a good complement to your initial book.”

“Many organizations struggle not with the need for data, but with knowing which questions to ask. Benchmarking, expert guidance, and communities such as [LegalOpsKPIs.com] help teams share questions and find the answers needed to move forward.”

“There’s a book out called Legal Operations KPIs. I would recommend people look at that. That’s a good way to get started.”

“Legal Operations KPIs is a must read for all legal operations and law department management teams. It’s a fascinating read.”

“It was a pleasure to attend [Mori’s session] and take part in such a candid, thought-provoking discussion.”

“[The lecture on KPIs for legal departments] surprised me with its quality, objectivity, and practical application of the method.”

“Had a good time at the Legal Operations & KPIs Forum (Singapore – APAC Hub)! Thankful for Mori Kabiri and his insight on how KPI usage can shape a company’s legal department.”

“[Legal Operations KPIs] this is the new metrics bible for Legal Ops!”

“I think it is great to mesh legal ops KPIs with law firm KPIs to drive alignment.”

“[Legal Operations KPIs] is an accessible and useful handbook for legal operations. It is an excellent starting point for understanding an operation through quantifiable data, covering subjects from basic visualization techniques to the information needed for leadership discussions.”

“With Mori Kabiri’s expertise on the topic, we concluded that Legal and Compliance activities are indeed measurable through indicators that translate into cost reduction, increased efficiency in contract management, and therefore business impact and cost savings.”

“Participating in [the Legal Operations & KPIs Forum] has been a genuine exchange where we learn from one another and grow as leaders and professionals. It is an honor to contribute my perspective and strengthen connections with people who are truly moving the industry forward.”

“There are a lot of really great models and measurements in Legal Operations KPIs, and it might help you figure out what things we should be measuring.”

“Really interesting session - well done!”

“Thank you for the engaging lecture and the unique insights into Legal Operations!”

“If you think about KPIs within Legal, [Legal Operations KPIs] is your book.”

“Recently, I had the opportunity to attend a lecture by Prof. Mori Kabiri promoted by Jurídico Sem Gravata, where he highlighted that KPIs are essential tools for transforming data into sound decisions. According to Kabiri, these indicators allow the identification of bottlenecks, process optimization, and alignment of legal work with the organization’s financial and strategic objectives.”

“[Legal Operations KPIs] addresses one of the most important challenges in my daily work: understanding the efficiency and quality of our service and demonstrating the value we deliver. It offers practical tools to understand, calculate, and apply legal KPIs for both beginners and experienced professionals.”

“A valuable book for any professional starting their journey in the world of legal operations. From the beginning, the author aims to convey a balanced approach between the technical and personal skills needed by these professionals to connect with the business and people, understand their needs, and provide value to the client.”

“Very impressed with your deep work in legal KPIs.”

“Really loved this session!”

“We are also very grateful for the opportunity to access such a relevant and timely book [Legal Operations KPIs].”

“No doubt Law Firm KPIs will be as valuable as Legal Operations KPIs.”

“[Legal Operations KPIs] we need more of legal ops practical handbooks!”

“[The Developing Meaningful KPIs session] showed how legal-department numbers can reflect operational reality. Mori Kabiri shared his knowledge generously and connected KPI design with better legal management.”

“KPIs are levers for growth, accountability, and strategic decision making. Mori brings the 'why' and the 'how' together beautifully.”

“[At the Jurídico Sem Gravata meeting], there was a brilliant presentation by Mori Kabiri on Legal Operations KPIs. I was fortunate not only to exchange valuable insights, but also to receive his book.”

“What a privilege to find an expert like Mori Kabiri who compiled such extensive knowledge, focused it on the legal industry, and presented it clearly in [Operaciones Legales KPIs]. It is a highly practical book that helps readers understand what to measure and how to improve legal operations.”

“I am very happy to see [the Legal Operations & KPIs Forum community] growing and to be part of this experience. Each chapter creates a very fertile environment for valuable opportunities and learning.”

“Being part of [the Legal Operations & KPIs Forum] is a valuable opportunity to join a community committed to innovation in legal management, where mutual learning is the main driver. Collaboration and standardization help the profession move forward together.”

“[The Forum session] highlighted the importance of understanding the company’s objective first, then seeking data openly and without bias so the organization can make the best decision and establish the right KPIs.”

“Legal Operations KPIs is an easy to digest book packed with useful material.”

“Sincere thanks to Mori for giving [our Trinity College Dublin students] this opportunity.”

“The timing is perfect, especially with all the changes in the industry. I'm already thinking of a few lawyer friends I'm going to recommend Law Firm KPIs to. Fantastic work!”

“Mori Kabiri's Legal Operations KPIs book is an excellent resource.”

“[The Legal Operations KPIs workshop] was very good. We left with valuable insights.”

“The KPIs and frameworks you’ve pulled together in the books feel like exactly the kind of shared language that helps us align expectations and make smarter decisions together.”

“[Legal Operations KPIs] excellent book. Very substantive but easy to understand.”

“It was a very positive experience. The students were engaged throughout, asking thoughtful questions and contributing actively to the discussion. We would be delighted to welcome you back for another session.”

“Mori Kabiri - you ARE the KPI Yoda.”

“Resources like [the Legal Operations KPIs book] are proving instrumental. They help legal teams across the region better align with business goals, navigate local challenges, and drive measurable improvements.”

“[The KPI workshop for legal departments] offered exceptionally rich content.”

“[Legal Operations KPIs] brings an innovative approach to legal departments, an area that often lacks consistent information about metrics. It offers a practical toolkit that helps teams turn legal data into strategic decisions.”

“It was a pleasure to host Mori Kabiri at [HKU] to discuss his KPI framework for law firms and legal departments.”

“Thanks for putting together such a comprehensive book. I can't wait to dive in.”

“Law Firm KPIs is a nice addition!”

“This is a great book to learn about all the different key performance indicators relevant to legal operations. Highly recommended.”

“[A community like Legal Operations KPIs] is very important because it brings more technical depth and a bit more scientific work to this discussion in Brazil.”

“[the Legal Operations KPIs workshop] was excellent! Thank you for the availability! Our partnership is always so great!”

“In the process of reviewing and taking a deep dive into the legal ops universe and how to build success. A must read for anyone in the legal services space.”

“[Legal Operations KPIs] is giving me key ideas and methodical steps to optimize legal operations management with data, metrics, and results. It is an essential book for starting or complementing a digital transformation process.”

“Mori, thank you for once again sharing your expertise. Your continued support means so much to us, and it’s always a pleasure to welcome you to our events.”

“The Gold Standard reference for KPI Metrics across the legal ecosystem! A long-needed single point of reference for anyone working with legal data of any kind!”

“[the Legal Operations KPIs workshop] was very enriching.”

“Great reference tool! Comprehensive and easily searchable. A great reference tool for beginners who need ideas and examples, to advanced users who need more creativity.”

“The content is impeccably organized and holds value for those across any legal operations role.”

“Congrats on the new release, I know it will be well-received by the law firm ecosystem. Well done!”

“[The Legal Operations KPIs workshop] was truly outstanding.”

“Such important work in the legal ops space!”

“This book is fantastic.”

“It's a phenomenal read for anyone considering buying it!”

“Getting REALLY hyped on legal ops KPIs at today’s Legal Operators conference! It’s been a great day of learning.”

“[Legal Operations KPIs] we need more of legal ops practical handbooks!”

“[At the Jurídico Sem Gravata meeting], with Mori Kabiri’s participation, we had a rich debate on a highly relevant topic: KPIs for legal strategy.”

“I would like to express my gratitude for the opportunity to participate in such an enriching meeting. It was a transformative experience that broadened my perspective on the topic and reinforced my motivation to continue specializing in the field.”

“Love your book!”

“[Law Firm KPIs] every Law firm should have in their shelf.”

“It is truly another world of knowledge!”

“I am going to read your book and you know about me and books.”

“[the Legal Operations KPIs workshop] was very good! Congratulations to everyone involved in organizing the event.”

“A holiday break must read!”

“Your hard work and dedication to its development are truly appreciated. Thank you for creating a valuable resource, and I look forward to exploring the insights and knowledge it holds.”

“[the Legal Operations KPIs workshop] was very good. Congratulations to everyone who made this event possible”

“Thank you for the contribution of knowledge Mori Kabiri.”

“Needed this!”

“YOU GUYS ROCK!”

“Just ordered on Amazon! Loving the idea, and I am looking forward to implementing that!”

“What an amazing opportunity I had these days... Wonderful to share ideas with people who know more than we do... Even more so by being with Mori Kabiri... the father of KPIs in Legal Ops. Simply loving the opportunity to work with such outstanding professionals!”

“I also have a copy of this book on my home desk waiting for the holidays to be done, so I can dig in.”

“Very happy to participate in this first meeting and to exchange experiences with so many incredible professionals! I’m eagerly awaiting the arrival of my copy!”

“Ordered. As always, I recommend that law firms know their clients' KPIs too.”

“My 2024 reading list just got a little bit longer!”

“I highly recommend [Legal Operations KPIs] to anyone who wants to make decisions based on real data, mitigate risk, and interpret performance much more objectively. The best part is that it focuses on law, an area that often feels distant from these topics.”

“This looks awesome! I will certainly be buying this!”

“Clear, realistic KPIs aligned with the organization’s strategy are powerful tools for turning data into decisions. I especially liked the point about focus and relevance: measure less, but measure what really matters.”

“Picking up a copy immediately.”

“It is excellent to see [Law Firm KPIs] adapted to the Brazilian context. The focus on pricing, productivity, and profitability is especially relevant, including how AI can support real-time measurement and decision-making.”

“[the Legal Operations KPIs workshop] was great and it was wonderful to reconnect!”

“As a Legal Operations Analyst, I am always looking for ways to demonstrate the value and efficiency of my work. In [Operaciones Legales KPIs], I found clear, practical tools to optimize processes, apply metrics, and manage legal operations more effectively.”

“[Operaciones Legales KPIs] is an excellent reference for understanding metrics, indicators, and data visualization in legal management. It can save teams hours of research by presenting a wide range of KPIs and helping them determine which indicators are right for their work.”

“Worth every penny! Incredible. "Legal Operations KPIs" is one of the best books I’ve ever read. Extremely comprehensive for the field, with impressive quality and detail in the explanation of each metric. Worth every penny!”

“The author, Mori Kabiri, an experienced expert in transforming legal operations, guides us with impressive clarity and depth. "Legal Operations KPIs" goes beyond listing metrics; it empowers legal professionals with detailed instructions to create, interpret, and use reports and KPIs effectively.”

“It was a fantastic event. The insights and teachings from Professor Mori Kabiri were extremely valuable and aligned with our practices and classes at Jurídico Sem Gravata and Desengravata Oficial”

“I was impressed by the level of detail in [Law Firm KPIs]: more than 80 KPIs, alternative pricing models, and profitability frameworks. It is dense material, but highly applicable to the day-to-day management of a law firm.”

“[Legal Operations KPIs] is an essential book for those looking for new ways to align legal management with the business. It combines Mori Kabiri’s extensive experience with very serious academic work.”

“Legal Operations KPIs brings an innovative approach to legal departments, an area that often lacks consistent metrics. Mori offers a true KPI toolkit tailored to legal operations, helping teams turn data into strategic decisions.”

“[The Legal Operations & KPIs Forum session] was spectacular.”

“I had the opportunity to deepen my knowledge and discuss current challenges for KPI adoption at the Jurídico Sem Gravata meeting, with an excellent presentation by Prof. Mori Kabiri.”

“Data governance enables the creation of consistent and reliable KPIs, providing strategic clarity, operational security for the legal function, strengthening decision-making, mitigating operational and regulatory risks, and sustainably increasing value generation for the business.”

“Loved it! Happy that Legal Operations KPIs was present and that we had such rich panels like Mori Kabiri’s.”

“[Legal Operations KPIs] is a book I strongly recommend to anyone seeking a deeper understanding of KPIs and data-driven legal management.”

“More than necessary work for the Brazilian legal market... about WHAT, WHY... and HOW to implement KPIs that truly generate impact on the business (not just on legal operations themselves).”

“Mori Kabiri’s ideas reinforce the importance of turning data into management strategy—not only within legal. As he emphasizes, “what is not measured is not managed.”

“Mori Kabiri’s participation brought a practical discussion about using KPIs in important legal-department decisions. The content showed the importance of analyzing available data and selecting appropriate indicators to support better-informed decisions.”

“[Legal Operations KPIs] is a practical, detailed guide to the many ways KPIs can be applied in Legal Operations. It also encourages readers to develop their own insights for measuring legal work.”

“Mori is undoubtedly one of the leading international names in Legal Operations. His work stands out both for knowledge production and practical application, impacting professionals and organizations worldwide.”

“[The Legal Operations & KPIs Forum session] was very good.”

“[Operaciones Legales KPIs] provides extensive, practical guidance that lawyers can review and implement gradually. It offers valuable approaches to charts, structured information, and data practices that are not always natural to legal teams but are increasingly necessary.”

“It was a very nice experience to follow along, even virtually. The shared knowledge is extremely valuable for our journey and strengthens the strategic role of the legal function. Congratulations to everyone involved for the organization and the high-level content!”

“Seeing Law Firm KPIs finally in Portuguese, adapted to our reality, is outstanding. Brazilian law firms really needed something like this—practical, straightforward, and that truly works day to day. I'm sure it will help many move away from guesswork and toward real management!”

“Legal Operations KPIs addresses the critical challenge of transforming legal departments from traditional cost centers into dynamic business units, all through data analysis. This book fills a significant gap in the legal field by focusing on specific metrics and KPIs that not only break down the data but also reveal the stories behind it.”

“Great session from [the Legal Operations & KPIs Forum – Mexico Chapter], sharing ideas on how to make the value of the legal function visible with metrics that truly matter.”

“[Legal Operations KPIs] brilliantly balances practical application with theoretical depth, offering concrete tools for implementing effective performance measurement in legal. It expands strategic thinking while providing actionable insights for continuous improvement of legal processes.”

“Mori is simply fantastic. There are no adjectives strong enough to describe the learning opportunity we had today.”

“Receiving [Legal Operations KPIs] reinforced a lesson from legal entrepreneurship: transform chaos into method, setbacks into learning, and persistence into strategy through data.”

“Without a doubt, an indispensable work for anyone who wants to demonstrate results and understand whether the firm is heading in the right direction!”

“It is very relevant to see the application of KPIs in corporate legal departments.”

“I have just started reviewing [Legal Operations KPIs], and I already appreciate that it begins with the fundamentals, including which charts to use for different types of data.”

“This week, while reviewing materials and updating content, I came across this data point (image below) in the fantastic Legal Operations KPIs book and thought: are we measuring what really matters in legal? And more: are we learning from what we measure? Or just stacking data? I leave this reflection here — and keep learning, to continue teaching with purpose.”

“I had the pleasure of meeting and talking with Mori Kabiri, a major reference in Legal Operations. Our exchange was inspiring and brought important reflections on innovation, efficiency, and the future of corporate legal practice. It’s incredible to learn from professionals who are transforming how legal connects with business strategy.”

“Another incredible event by Jurídico Sem Gravata, this time with Mori Kabiri to talk about KPIs and Legal Strategy.”

“Legal Operations KPIs in Brazil: the development of such an important topic within legal departments in our country!”

“Excellent! I'm sure the book in this version offers great value as innovative content in this language.”

“Access to the online platform, legalopskpis.com/es, further enriches the reader’s experience by offering interactive charts, articles, forums, and collaboration with peers. This digital integration ensures legal professionals stay at the forefront of legal data analytics.”

“It was wonderful to have you with us [for the legal operations initiative].”

“I must admit I was impressed with its quality: the details, the colors, and the ease of reading are incredible. It’s a spectacular project, and the chapter we are starting as a community has everything to become something grand and innovative!”

“Excellent! Valuable information. Very explanatory, rich and a milestone. Nothing comparable in legal literature. Highly recommended.”

“[Law Firm KPIs] a very important legal perspective on KPIs. Data is for all audiences”

“Very good, an extremely important work for the maturation of the legal operations area in Brazil!”

“From an innovative and practical perspective, [Legal Operations KPIs] is reshaping the way I see legal management through data, metrics, and results, showing that lawyers can also be proactive and make data-driven decisions.”

“Thank you everyone! It was excellent!”

“And the coolest part is that the website gives you a taste of [Legal Operations KPIs].”

“[Legal Operations KPIs] helped me rediscover the joy of learning and challenging myself. The book arrived earlier than expected, and I plan to read it “like a novel.”

“Amazing event!”

“If you work at a law firm and are still making decisions based on gut feeling, this material might be exactly what you need to take the next step in management.”

“Extremely important reading. I will add it to my 2025 reading list.”

“We had the honor of welcoming Mori Kabiri at Globo, a global reference in Legal Ops.”

“I thought it was fabulous. Mori Kabiri. Thinking you probably sold out of books by now!”

“KPIs can be eye-opening, but their greatest value isn’t in the numbers alone. As Mori Kabiri reminded us through meaningful discussions, the real impact comes from the conversations KPIs spark, the questions they inspire, and the better decisions they help create.”

“I fervently believe in the power of data...well, a firm believer in collecting and using the RIGHT type of data I should say. That's why I'm excited to dive into a new book [Law Firm KPIs] featured from Mori Kabiri.”

“This is incredible! Can’t wait to digest this!”

“We all love Mori’s book on KPIs!”

“I had a chance to skim through the pre-release copy and I am impressed!”

“I’m grateful for the role you are playing in helping move the practice and profession of law from time spent to value added. Your credibility, influence, and KPIs prove the point”

“Brazil has an amazing background to deepen knowledge in KPIs and I'm sure that we can raise our potential with your expertise.”

“Truly trust this connection can be mutually beneficial, even for future Legal Operations’ initiatives here in Brazil!”

“[The Legal Operations KPIs session] was expected to draw on Mori Kabiri’s experience and content from his handbook.”

“Great learning opportunity! In Mexico legal ops and KPI are topics that aren't discussed as much as they should, there are much benefits for in-house counsels in learning about these topics.”

“What is not measured is difficult to understand, explain, and improve.”

“I’m looking forward to exploring [the KPI resource]. I can think of many people who would appreciate it.”

“Let's keep the KPI momentum going!”

“Thank you for this resource. Amazing!”

“Just purchased it on Amazon! Looking forward to diving in.”

“Mori Kabiri what’s gonna be on the final?”

“Work with companies like InfiniGlobe and others to navigate through certain projects.”

“Wonderful event, everyone! Mori Kabiri is really fantastic!”

“[The KPI workshop for legal departments] offered excellent content. I loved the event.”

“Amazing meeting. Very happy to be part of this group and this moment!”

“Very good! Closing the year on a high note!”

“Loved it! Happy that Legal Operations KPIs was present and that we had such rich panels like Mori Kabiri’s.”

“On my roadmap to closely follow this work in 2026”

“Really very good!”

“Amazing event, congratulations to the entire team for the organization and innovation!”

“Mori is simply fantastic. There are no adjectives strong enough to describe the learning opportunity we had today.”

“May it be an incredible read!”