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The book addresses the challenge of turning legal work into a more measurable, strategic part of the business through the use of data analytics. With a clear focus on metrics and KPIs, legal professionals with the tools to not only interpret data but also understand the decisions it supports. This is a comprehensive resource for those looking to improve performance, offering detailed metrics, reporting strategies, best practices, and practical insights that can be applied across the legal profession.
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“Legal Operations KPIs – The Professional’s Handbook to Operational Excellence by Mori Kabiri is a book with in-depth, practical examples considering the business and KPIs associated with legal operations. The book covers data, metrics and KPIs, and includes explanations and examples for spend management, budgets, resources and performance management, law firm and vendor management (including external expense distribution analysis), cross-functional collaboration, diversity and inclusion, and risk management and best practices. This is a great toolkit to start off anyone wanting help with practical tips and examples.”
Caterina Cavallaro
Associate General Counsel
VGW
“Worth every penny! Incredible. "Legal Operations KPIs" is one of the best books I’ve ever read. Extremely comprehensive for the field, with impressive quality and detail in the explanation of each metric. Worth every penny!”
Rafael Melo
from Amazon
“Very impressed with your deep work in legal KPIs.”
Ali Ghasemi
Vice President of Legal Services
“Applause on this accomplishment! Legal Operations KPIs looks like a solid practice piece.”
Yesenia Santiago Egner
Legal Operations Executive Advisor
Otsuka Pharmaceutical
“This looks great. My goal for 2024 is to be KPI focused and this guide is just what I need.”
Christianna Reed
Vice President, General Counsel
World Energy
“Mori Kabiri's Legal Operations KPIs book is an excellent resource.”
Gillian Kang
Independent Consultant
“A very important legal perspective on KPIs. Data is for all audiences 💚”
Fernanda Tannous, M.Sc
Sócia proprietária
“The Professional’s Handbook for Operational Excellence (Spanish Edition) written by Mori Kabiri is highly recommended for anyone who wants to make decisions based on real data, mitigate risk, and interpret performance in a much more objective way. Best of all, it is focused on the legal field, which often feels disconnected from these topics, and is available in both English and Spanish.”
Andrea Soto Obando
Privacy Analyst
Smartsheet
“This is a great book to learn about all the different key performance indicators relevant to legal operations. Highly recommended.”
Terah
from Amazon
“Legal Operations KPIs points to one of the most important challenges in my day-to-day work: understanding the efficiency and quality of our service and how we can demonstrate the value we deliver, especially through KPIs. KPIs in the legal space are often a challenge, balancing the objective with the subjective. This book offers not only practical tools to understand, calculate, and apply these indicators, but is also useful for both beginners and experts in the field.”
Nicolas Panigutti
Legal Manager
Santander
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