Legal Operations KPIs, Second Edition

Legal Value, Spend, and Performance

Use the power of legal data to measure legal value, control spend, and improve performance. This expanded and updated Second Edition helps legal operations professionals, General Counsel, in-house legal teams, finance partners, and law firm leaders move beyond activity tracking and build metrics that support real decisions.

Language note: The Second Edition is currently available in English only. Spanish and Portuguese book editions are First Edition translations.

Legal Operations KPIs Book, Second Edition
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Book Preview

The book addresses the challenge of turning legal work into a more measurable, strategic part of the business through the use of data analytics. With a clear focus on metrics and KPIs, legal professionals with the tools to not only interpret data but also understand the decisions it supports. This is a comprehensive resource for those looking to improve performance, offering detailed metrics, reporting strategies, best practices, and practical insights that can be applied across the legal profession.

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Digital Copy of the Book

Scan QR codes within the book to access enhanced content, additional templates, and join in on conversations. Transform your book into a dynamic resource for achieving operational excellence.

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Share your thoughts with us!

Book

I had a chance to skim through the pre-release copy and I am impressed!

Danish Butt
Danish Butt
Trusted Advisor to Office of General Counsel
Swiftwater & Company
Book,Legal Operations,Legal Department,Implementation

The graphical and easily understandable percentage representations immediately caught my attention. Believe me, they are accurate and straightforward, a rare find. The Legal Operations KPIs book is incredibly helpful for legal professionals dealing with various types of data regularly and needing to perform data analysis. The section of the book, 'How Should You Select the Right Chart for Your Data?' is invaluable for every professional, regardless of their background. I highly recommend it; you won't be disappointed.

Z
Zishanul Haque Hussain
from Amazon
Book,Law Firm

A good complement to your initial book.

Laurie David-Henric
Laurie David-Henric
Global Head of Operations | Legal, Compliance, IP
Argenx
Book,Legal Operations

The content is impeccably organized and holds value for those across any legal operations role.

Mandy Roberts
Mandy Roberts
Director
Paramount+
Book,Law Firm,Implementation

In a rapidly evolving legal market, Law Firm KPIs by Mori Kabiri is the book many of us in legal finance and analytics have been waiting for. As Director of FP&A, I routinely face the challenge of translating mountains of firm data into insight, strategy, and action. Kabiri’s book provides not only a taxonomy of over 80 clearly defined KPIs but a much-needed framework for turning law firm data into a shared language of performance and value. The book’s value lies in three core strengths: 1. Clarity and Practicality: Each KPI is laid out with definition, calculation, data sources, pitfalls, trend insights, and improvement strategies. Whether you're assessing realization, partner profitability, or AI adoption rates, the format allows for immediate application without wading through unnecessary academic detail. 2. Audience-Aware Structure: Kabiri understands the varied roles within a law firm—from managing partners to HR and legal ops—and aligns each metric to its relevant stakeholders. This makes it easier to drive cross-functional alignment. 3. Forward-Thinking with an Operational Backbone: Particularly impressive is the inclusion of metrics around Alternative Fee Arrangements (AFAs), AI impact, knowledge reuse, and cost-to-serve measures like Operating Cost per Billable Hour (OCPBH).

Alina Mendoza
Alina Mendoza
Director of Management Reporting and Analytics
Holland & Knight
Law Firm,Book

More than necessary work for the Brazilian legal market… about WHAT, WHY… and HOW to implement KPIs that truly generate impact on the business (not just on legal operations themselves).

Celina Salomão
Celina Salomão
Cofounder
Book

To anyone looking to elevate their legal function, this is a book you shouldn’t miss! It’s available in both English and Spanish.

Itzú Martínez
Itzú Martínez
Legal Director
Sierra Metals
Book,Implementation

I believe that the guidance in this legal operations book is a very good example and provides a huge amount of material. You need to review it calmly and see how to get the best out of it, but it brings excellent tips that we, as lawyers, don't naturally have. We're not used to working with charts or being very organized with information, and I have no doubt this is something we must implement and learn little by little.

Sergio Rodriguez
Sergio Rodriguez
Corporate Legal Manager
Book

Mori is one of the smartest guys I've ever worked with... this is bound to be a must read.

Jason Smith
Jason Smith
Senior Principal, Strategy & Transformation
Conga
Book

Just ordered on Amazon! Loving the idea, and I am looking forward to implementing that!

Giuseppe Matteo Miroddi
Giuseppe Matteo Miroddi
Legal Expert in Recognition Policies

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