Legal Operations KPIs, Second Edition
Legal Value, Spend, and Performance
Use the power of legal data to measure legal value, control spend, and improve performance. This expanded and updated Second Edition helps legal operations professionals, General Counsel, in-house legal teams, finance partners, and law firm leaders move beyond activity tracking and build metrics that support real decisions.
Book Preview
The book addresses the challenge of turning legal work into a more measurable, strategic part of the business through the use of data analytics. With a clear focus on metrics and KPIs, legal professionals with the tools to not only interpret data but also understand the decisions it supports. This is a comprehensive resource for those looking to improve performance, offering detailed metrics, reporting strategies, best practices, and practical insights that can be applied across the legal profession.
Digital Copy of the Book
Scan QR codes within the book to access enhanced content, additional templates, and join in on conversations. Transform your book into a dynamic resource for achieving operational excellence.
I am going to read your book and you know about me and books.
This book (in English or Spanish) is a great reference resource that helps explain what a metric is, what an indicator is, the different types of indicators, and how to visualize data for legal management. The book also provides different examples of indicators related to spend, budget, management, diversity, data quality, legal compliance, and risk management; and as if that weren’t enough, it also includes an entire chapter on best practices with a diagnostic tool for legal data analytics. In any organization, having the right indicators is crucial to properly guide work, innovation, technology implementation, and process improvement. This book will save hours of research by presenting a wide variety of indicators and helping teams decide which ones are right for them. This book is a major contribution to Spanish-language literature on legal operations, informed by years of industry experience, and will help accelerate knowledge for legal management teams across Spanish-speaking countries.
It's a phenomenal read for anyone considering buying it!
We are also very grateful for the opportunity to access such a relevant and timely book [Legal Operations KPIs].
I just read the recent article “Law Firm KPIs: The Professional’s Handbook for Pricing, Productivity, Profitability,” and it feels like a must-read for any firm serious about growth.
As you’re growing your career in legal ops, it really is a marathon, not a sprint. Learn as much as you can as you go along and be patient about it. Learn what you want to learn, learn as you need to learn. There are amazing resources like ‘Legal Operations KPIs’ that can help guide you along the way.
As a Legal Ops professional, this book has become my go-to resource. I own many legal-related books, but this is the only one that earns a permanent place on my desk. Time and again, I reach for it to identify the right KPIs for a particular practice group or circumstance. I also use it for inspiration on which charts to include in reports, making it an essential tool not only for metrics but also for clear communication. The content is thoughtfully laid out, making it easy to quickly find exactly what you need or to spark fresh ideas. Whether you’re working in-house or at a law firm, and regardless of department size, this book is an invaluable guide. Highly recommended!
It just arrived, so I’m starting to review it. So far, I like that it starts from zero, covering very basic topics such as which charts to use for which data.
Resources are important when you're trying to learn, and books like "Legal Operations KPIs", are important to look and, navigate and understand and how you take that truth from that book and make it your own in your organization.
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