The Legal Operations KPIs Book

Turn legal operations into a strategic asset. Legal Operations KPIs helps legal teams use data, metrics, and reporting to drive performance, efficiency, and smarter business decisions.

Legal Operations KPIs Book
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The book addresses the challenge of turning legal work into a more measurable, strategic part of the business through the use of data analytics. With a clear focus on metrics and KPIs, legal professionals with the tools to not only interpret data but also understand the decisions it supports. This is a comprehensive resource for those looking to improve performance, offering detailed metrics, reporting strategies, best practices, and practical insights that can be applied across the legal profession.

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Book,Legal Operations,Legal Department,Implementation

Just finished reading Legal Operations KPIs by Mori Kabiri — and it’s an excellent resource. There’s plenty of material out there on KPIs and OKRs, but what stood out for me in this book was its practical approach to defining metrics that genuinely demonstrate the value of Legal Operations through data. It goes beyond theory and focuses on what matters most: making performance measurable and meaningful. One section I particularly appreciated was the emphasis on turning complex analytics into actionable insights. For anyone who has wrestled with translating data into something stakeholders can understand, this is a game-changer. It’s not just about tracking numbers — it’s about telling a clear story of impact. This couldn’t have come at a better time for me, as I’m working on KPI-related projects this year. The ideas in this book have already influenced how I think about aligning metrics with organizational goals, and I’ll be sharing it with my team. If you’re looking to make KPIs less intimidating and more strategic, I highly recommend giving it a read.

Gareth Guyers
Gareth Guyers
Business and Data Analyst
Book,Legal Operations

We need more of legal ops practical handbooks!

Natalie Ponder
Natalie Ponder
OCM Consultant
NOV
Book,Implementation

• Creo que con la instrucción de este libro de operaciones legales es un muy buen ejemplo y es muchísimo material. Lo vas a tener que revisar ahí despacito e irlo viendo cómo le podemos sacar el mejor provecho, pero trae muy buenos tips que creo que nosotros, como abogados, no lo traemos tanto a la naturaleza. No se nos da mucho tener estas gráficas y ser de repente muy ordenados con la información. Y esta, no me queda la menor duda que es algo que tenemos que ir implementando, que tenemos que ir aprendiendo poco a poco.

Sergio Rodriguez
Sergio Rodriguez
Corporate Legal Manager
Book

Mori Kabiri what’s gonna be on the final?

Scott B. Seymann
Scott B. Seymann
Compliance Attorney
LegalFi
Legal Operations,Legal Department,Book

Legal Operations KPIs – The Professional’s Handbook to Operational Excellence by Mori Kabiri is a book with in-depth, practical examples considering the business and KPIs associated with legal operations. The book covers data, metrics and KPIs, and includes explanations and examples for spend management, budgets, resources and performance management, law firm and vendor management (including external expense distribution analysis), cross-functional collaboration, diversity and inclusion, and risk management and best practices. This is a great toolkit to start off anyone wanting help with practical tips and examples.

Caterina Cavallaro
Caterina Cavallaro
Associate General Counsel
VGW
Book,Legal Operations

Part V - Cross Functional Collaboration - Digging into this section of Mori Kabiri's Legal Operations KPIs is so inspiring . . . We are always “Better Together” Bridging the gap between Legal Departments and other Business Units.

Michelle Kovitch
Michelle Kovitch
Chief Strategy Officer
S2Data
Book,Law Firm,Legal Operations

This is a comprehensive, accessible, and future-ready guide for anyone tasked with managing or modernizing law firm performance reporting. I recommend Law Firm KPIs as a go-to reference for FP&A leaders, pricing directors, and legal ops professionals serious about building a metrics-driven culture in their firm.

Alina Mendoza
Alina Mendoza
Director of Management Reporting and Analytics
Holland & Knight
Book

Your hard work and dedication to its development are truly appreciated. Thank you for creating a valuable resource, and I look forward to exploring the insights and knowledge it holds.

Anil Kona
Anil Kona
Executive Director, COO
Covasant
Book,Law Firm

Being excellent and client-focused is no longer enough. Success depends equally on becoming data-centric—extracting data and knowledge from partners' heads into firm-wide systems. Structured, complete data is the launchpad for utilising the potential of Gen-AI, and KPIs are the levers that shape the data-centric culture law firms should want to build.

Aku Sorainen
Aku Sorainen
Senior Partner
Sorainen
Book

YOU GUYS ROCK!

Tom Morrissey
Tom Morrissey
Sr Director
Purdue

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