Legal Operations KPIs, Second Edition

Legal Value, Spend, and Performance

Use the power of legal data to measure legal value, control spend, and improve performance. This expanded and updated Second Edition helps legal operations professionals, General Counsel, in-house legal teams, finance partners, and law firm leaders move beyond activity tracking and build metrics that support real decisions.

Language note: The Second Edition is currently available in English only. Spanish and Portuguese book editions are First Edition translations.

Legal Operations KPIs Book, Second Edition
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The book addresses the challenge of turning legal work into a more measurable, strategic part of the business through the use of data analytics. With a clear focus on metrics and KPIs, legal professionals with the tools to not only interpret data but also understand the decisions it supports. This is a comprehensive resource for those looking to improve performance, offering detailed metrics, reporting strategies, best practices, and practical insights that can be applied across the legal profession.

QR Code

Digital Copy of the Book

Scan QR codes within the book to access enhanced content, additional templates, and join in on conversations. Transform your book into a dynamic resource for achieving operational excellence.

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Share your thoughts with us!

Book,Legal Operations,Legal Department

Legal Operations KPIs is a well-balanced book, easy to read and understand to the point. I loved all the charts, facts and figures to help understand better , very useful for the legal field.

M
Marzeeyeh shirazi
from Amazon
Book

This book is fantastic.

Angela Mendenhall
Angela Mendenhall
Operations and Enablement Senior Manager
Book

Just ordered on Amazon! Loving the idea, and I am looking forward to implementing that!

Giuseppe Matteo Miroddi
Giuseppe Matteo Miroddi
Legal Expert in Recognition Policies
Book,Legal Operations,Platform,Implementation

Legal Operations KPIs is an excellent resource for KPIs for anyone involved in legal operations. The QR codes are very convenient for going to specific section online. The author does an excellent job providing suggestions for trend analysis.

C
C. A. Lott
from Amazon
Law Firm,Book

Seeing Law Firm KPIs finally in Portuguese, adapted to our reality, is outstanding. Brazilian law firms really needed something like this—practical, straightforward, and that truly works day to day. I'm sure it will help many move away from guesswork and toward real management!

Marcelo Cardoso
Marcelo Cardoso
Legal Analytics Specialist
Mercado Livre
Book

Thanks for putting together such a comprehensive book. I can't wait to dive in.

Ted Marousek
Ted Marousek
Regional Vice President of Sales
Exterro
Book,Implementation,Law Firm,Legal Department,Platform,Legal Operations

This isn't a book that just sits on a shelf. Believe me - I enjoyed reading it so much, I took it with me on a holiday trip as my hobby read. (I will admit I am a data nerd but still.) What I appreciate most about this book is its practicality. Mori's approach is straightforward and focused on application, which makes the book accessible regardless of your expertise level. The inclusion of digital resources via QR codes and the detailed explanations of each KPI make this a tool I can use consistently to make informed decisions and improve our department's performance and reputation. I appreciate it not only for its depth in legal metrics but also for its broader application across other business functions like compliance and finance. I suspect this text is secretly useful for law firms and vendors as well. Understanding the intricacies of how corporate legal departments operate can be challenging. Legal Operations KPIs acts like a cheat code, offering insights into corporate needs and expectations, which can significantly enhance the services providers offer. As someone deeply involved in our legal department, Legal Operations KPIs has proven to be a highly useful guide. For anyone in a legal operations role looking to make a tangible impact, I'd recommend this book.

E
Elizabeth Davis
from Amazon
Book

Picking up a copy immediately.

Jonathan Johnson-Swagel
Jonathan Johnson-Swagel
Senior Manager, AI SME for Private Pricing Acceleration and Excellence
Amazon Web Services
Implementation,Book,Legal Operations

I'm jumping on the bandwagon of those who already recommended the book—and that just confirms it’s definitely worth reading. You can find a lot of content about KPIs and OKRs in general, and there’s plenty of talk about how Legal Operations provides value to an organization. But I’ve never seen such a precise analysis and listing of metrics that are specifically suited to provide evidence of that value through reliable data. I’m glad I read it before tackling some KPI-related topics this year—and I’ll certainly recommend it to the team.

Michael Thompson
Michael Thompson
Manager (Head of) Legal Operations
Aldi DX
Law Firm,Book

Without a doubt, an indispensable work for anyone who wants to demonstrate results and understand whether the firm is heading in the right direction!

Kevin Medeiros
Kevin Medeiros
Senior Paralegal

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