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The book addresses the challenge of turning legal work into a more measurable, strategic part of the business through the use of data analytics. With a clear focus on metrics and KPIs, legal professionals with the tools to not only interpret data but also understand the decisions it supports. This is a comprehensive resource for those looking to improve performance, offering detailed metrics, reporting strategies, best practices, and practical insights that can be applied across the legal profession.
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This book fills a gap in the knowledge base for legal ops professionals, concisely describing all the major metrics and KPIs to get your legal department effectively using data to make better business decisions.
Thank you for the contribution of knowledge Mori Kabiri.
A community like Legal Operations KPIs is also very important because it brings more technical depth and a bit more scientific work to this discussion in Brazil. That's what I expect from Legal Operations KPIs, especially considering the book and the data that can be identified from the work you've already done and that the community has been doing.
Being excellent and client-focused is no longer enough. Success depends equally on becoming data-centric—extracting data and knowledge from partners' heads into firm-wide systems. Structured, complete data is the launchpad for utilising the potential of Gen-AI, and KPIs are the levers that shape the data-centric culture law firms should want to build.
I just read the recent article “Law Firm KPIs: The Professional’s Handbook for Pricing, Productivity, Profitability,” and it feels like a must-read for any firm serious about growth.
It's a phenomenal read for anyone considering buying it!
This week, while reviewing materials and updating content, I came across this data point (image below) in the fantastic Legal Operations KPIs book and thought: are we measuring what really matters in legal? And more: are we learning from what we measure? Or just stacking data? I leave this reflection here — and keep learning, to continue teaching with purpose.
Why this book nailed it: Law Firm KPIs by Mori Kabiri cuts through the fluff and gets right to what legal leaders actually need.
If you do not have a degree in this field, this book [Legal Operations KPIs] brings you plenty more than the basics – put in a legal context! Instead of explaining specifically how for example, throughput time can be utilized in a legal ops context, you can eg. just have a read about MAA (read the book if you want to know what it is 😉). The layout of each spread on each metric is well thought out and repeats itself. If you are struggling with a specific issue, you can start browsing and easily comparing various metrics to establish which could help you track and collect data on the situation.
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