Book preview
The book addresses the challenge of turning legal work into a more measurable, strategic part of the business through the use of data analytics. With a clear focus on metrics and KPIs, legal professionals with the tools to not only interpret data but also understand the decisions it supports. This is a comprehensive resource for those looking to improve performance, offering detailed metrics, reporting strategies, best practices, and practical insights that can be applied across the legal profession.
Digital Copy of the Book
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The Legal Operations KPIs book is outstanding and becomes an essential read for anyone who wants to better understand the impact of KPIs in legal operations.
This is a great book to learn about all the different key performance indicators relevant to legal operations. Highly recommended.
Legal Operations KPIs points to one of the most important challenges in my day-to-day work: understanding the efficiency and quality of our service and how we can demonstrate the value we deliver, especially through KPIs. KPIs in the legal space are often a challenge, balancing the objective with the subjective. This book offers not only practical tools to understand, calculate, and apply these indicators, but is also useful for both beginners and experts in the field.
As somebody who has been tasked with heading up a legal operation department, this book has been very helpful and detailed to give me a better idea of what to look and aim for in efficiently running the law department. I recommend it for anyone who is beginning to create a Legal Operations department or is already involved but looking to further their progress.
I am going to read your book and you know about me and books.
Mori Kabiri’s Law Firm KPIs finally give firms the measurement framework I’ve advocated for years… From AI adoption rates to AFA profitability metrics, this book turns vague tech promises into concrete intelligence.”
Mori Kabiri wrote an awesome book on Legal Operations KPIs. I’m currently using it to develop a dashboard and benchmarking program for my L&C team!
This week, while reviewing materials and updating content, I came across this data point (image below) in the fantastic Legal Operations KPIs book and thought: are we measuring what really matters in legal? And more: are we learning from what we measure? Or just stacking data? I leave this reflection here — and keep learning, to continue teaching with purpose.
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