Legal Operations KPIs, Second Edition

Legal Value, Spend, and Performance

Use the power of legal data to measure legal value, control spend, and improve performance. This expanded and updated Second Edition helps legal operations professionals, General Counsel, in-house legal teams, finance partners, and law firm leaders move beyond activity tracking and build metrics that support real decisions.

Language note: The Second Edition is currently available in English only. Spanish and Portuguese book editions are First Edition translations.

Legal Operations KPIs Book, Second Edition
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The book addresses the challenge of turning legal work into a more measurable, strategic part of the business through the use of data analytics. With a clear focus on metrics and KPIs, legal professionals with the tools to not only interpret data but also understand the decisions it supports. This is a comprehensive resource for those looking to improve performance, offering detailed metrics, reporting strategies, best practices, and practical insights that can be applied across the legal profession.

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Digital Copy of the Book

Scan QR codes within the book to access enhanced content, additional templates, and join in on conversations. Transform your book into a dynamic resource for achieving operational excellence.

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“The most valuable legal department resource you will own. This is the most practical and valuable book for any legal or legal operations professional. The book clearly explains each KPI, its data source, along with a description of how to interpret each metric. I refer to it on a weekly basis. Highly recommend! .Book Language: English”
Amazon Customer
“In the process of reviewing and taking a deep dive into the legal ops universe and how to build success. A must read for anyone in the legal services space.”
Ellen from Amazon
“As you’re growing your career in legal ops, it really is a marathon, not a sprint. Learn as much as you can as you go along and be patient about it. Learn what you want to learn, learn as you need to learn. There are amazing resources like ‘Legal Operations KPIs’ that can help guide you along the way.”
Janine Dixon
Janine Dixon Manager of Legal Ops Meta
“Such impressive drive and dedication to helping make the ecosystem the best. 👏 👏 👏”
Sheila Dusseau
Sheila Dusseau Head of Global CLO and Operations Brightflag
“YOU GUYS ROCK!”
Tom Morrissey
Tom Morrissey Sr Director Purdue
“Love your book!”
Joy Holley
Joy Holley Director of Legal Operations Ameren
“Just ordered on Amazon! Loving the idea, and I am looking forward to implementing that!”
Giuseppe Matteo Miroddi
Giuseppe Matteo Miroddi Legal Expert in Recognition Policies
“The KPIs and frameworks you’ve pulled together in the books feel like exactly the kind of shared language that helps us align expectations and make smarter decisions together.”
Jessica Vander Ploeg
Jessica Vander Ploeg Vice President of Legal Operations Belron
“And the coolest part is that the website gives you a taste of the book.”
Juliana Israel Borges
Juliana Israel Borges Gerente de operações Chenut
“Very impressed with your deep work in legal KPIs.”
Ali Ghasemi
Ali Ghasemi Vice President of Legal Services

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