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The book addresses the challenge of turning legal work into a more measurable, strategic part of the business through the use of data analytics. With a clear focus on metrics and KPIs, legal professionals with the tools to not only interpret data but also understand the decisions it supports. This is a comprehensive resource for those looking to improve performance, offering detailed metrics, reporting strategies, best practices, and practical insights that can be applied across the legal profession.
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Well organized and comprehensive look at legal operations KPIs. This is a must have book for General Counsel, Chief Legal Officers and other legal operations professionals.
Legal Operations KPIs book is laid out so simply, and it's very clear. It gives you some relevance. It's history to why we track these, why they're important. If you can't afford to bring all these resources in to do these programs, start here.
The timing is perfect, especially with all the changes in the industry. I'm already thinking of a few lawyer friends I'm going to recommend Law Firm KPIs to. Fantastic work!
Being excellent and client-focused is no longer enough. Success depends equally on becoming data-centric—extracting data and knowledge from partners' heads into firm-wide systems. Structured, complete data is the launchpad for utilising the potential of Gen-AI, and KPIs are the levers that shape the data-centric culture law firms should want to build.
A good complement to your initial book.
As a Legal Ops professional, this book has become my go-to resource. I own many legal-related books, but this is the only one that earns a permanent place on my desk. Time and again, I reach for it to identify the right KPIs for a particular practice group or circumstance. I also use it for inspiration on which charts to include in reports, making it an essential tool not only for metrics but also for clear communication. The content is thoughtfully laid out, making it easy to quickly find exactly what you need or to spark fresh ideas. Whether you’re working in-house or at a law firm, and regardless of department size, this book is an invaluable guide. Highly recommended!
Mori is one of the smartest guys I've ever worked with... this is bound to be a must read.
Your hard work and dedication to its development are truly appreciated. Thank you for creating a valuable resource, and I look forward to exploring the insights and knowledge it holds.
A community like Legal Operations KPIs is also very important because it brings more technical depth and a bit more scientific work to this discussion in Brazil. That's what I expect from Legal Operations KPIs, especially considering the book and the data that can be identified from the work you've already done and that the community has been doing.
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