Legal Operations KPIs, Second Edition
Legal Value, Spend, and Performance
Use the power of legal data to measure legal value, control spend, and improve performance. This expanded and updated Second Edition helps legal operations professionals, General Counsel, in-house legal teams, finance partners, and law firm leaders move beyond activity tracking and build metrics that support real decisions.
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The book addresses the challenge of turning legal work into a more measurable, strategic part of the business through the use of data analytics. With a clear focus on metrics and KPIs, legal professionals with the tools to not only interpret data but also understand the decisions it supports. This is a comprehensive resource for those looking to improve performance, offering detailed metrics, reporting strategies, best practices, and practical insights that can be applied across the legal profession.
Digital Copy of the Book
Scan QR codes within the book to access enhanced content, additional templates, and join in on conversations. Transform your book into a dynamic resource for achieving operational excellence.
We are also very grateful for the opportunity to access such a relevant and timely book [Legal Operations KPIs].
Legal Operations KPIs is a well-balanced book, easy to read and understand to the point. I loved all the charts, facts and figures to help understand better , very useful for the legal field.
If you think about KPI within Legal - THIS IS YOUR book
Great guide that consolidates many different aspects of metrics and KPIs into one source. The book is also linked to an interactive website that supports a more dynamic experience.
There’s a book out called Legal Operations KPIs. I would recommend people look at that. That’s a good way to get started.
It just arrived, so I’m starting to review it. So far, I like that it starts from zero, covering very basic topics such as which charts to use for which data.
Legal Operations KPIs – The Professional’s Handbook to Operational Excellence by Mori Kabiri is a book with in-depth, practical examples considering the business and KPIs associated with legal operations. The book covers data, metrics and KPIs, and includes explanations and examples for spend management, budgets, resources and performance management, law firm and vendor management (including external expense distribution analysis), cross-functional collaboration, diversity and inclusion, and risk management and best practices. This is a great toolkit to start off anyone wanting help with practical tips and examples.
This week, while reviewing materials and updating content, I came across this data point (image below) in the fantastic Legal Operations KPIs book and thought: are we measuring what really matters in legal? And more: are we learning from what we measure? Or just stacking data? I leave this reflection here — and keep learning, to continue teaching with purpose.
Invaluable legal operations resource! A lot of people talk about KPI's in the legal industry/legal operations, but this book provides a detailed, solid foundation for readers who want to put theory into practice. As the saying goes, "you can't improve what you don't measure," and this book is an invaluable resource for anyone looking to measure performance and optimize legal operations. Mori Kabiri is universally regarded as an authority on this topic, and I'm grateful he and his team took the time to share his wisdom in writing!
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