Legal Operations KPIs, Second Edition

Legal Value, Spend, and Performance

Use the power of legal data to measure legal value, control spend, and improve performance. This expanded and updated Second Edition helps legal operations professionals, General Counsel, in-house legal teams, finance partners, and law firm leaders move beyond activity tracking and build metrics that support real decisions.

Language note: The Second Edition is currently available in English only. Spanish and Portuguese book editions are First Edition translations.

Legal Operations KPIs Book, Second Edition
Book Preview

Book Preview

The book addresses the challenge of turning legal work into a more measurable, strategic part of the business through the use of data analytics. With a clear focus on metrics and KPIs, legal professionals with the tools to not only interpret data but also understand the decisions it supports. This is a comprehensive resource for those looking to improve performance, offering detailed metrics, reporting strategies, best practices, and practical insights that can be applied across the legal profession.

QR Code

Digital Copy of the Book

Scan QR codes within the book to access enhanced content, additional templates, and join in on conversations. Transform your book into a dynamic resource for achieving operational excellence.

Got a copy of our book?

Share your thoughts with us!

Book

My 2024 reading list just got a little bit longer!

Duncan MacAskill
Duncan MacAskill
Account Executive
GC AI
Book

What a pleasure to rediscover the joy of simply learning and challenging myself. The book 'Legal Operations KPIs' arrived earlier than expected!!! Paraphrasing a wise mentor friend: 'I will read it as if it were a novel.'

Andrea Costa
Andrea Costa
Advogada
Book

Extremely important reading. I will add it to my 2025 reading list.

Núbia Valoto
Núbia Valoto
Advogada
Raizen
Book,Legal Operations,Platform

As you’re growing your career in legal ops, it really is a marathon, not a sprint. Learn as much as you can as you go along and be patient about it. Learn what you want to learn, learn as you need to learn. There are amazing resources like ‘Legal Operations KPIs’ that can help guide you along the way.

Janine Dixon
Janine Dixon
Manager of Legal Ops
Meta
Book

It's a phenomenal read for anyone considering buying it!

Krysta (Bouchard) Johnson
Krysta (Bouchard) Johnson
Legal Ops Evangelist
Docusign
Book,Legal Department,Legal Operations

It is awesome for the profession to have an entire book written on Legal KPI's!

Connie Brenton
Connie Brenton
Founder and CEO
LegalOps.com
Book,Legal Operations,Legal Department,Implementation

The graphical and easily understandable percentage representations immediately caught my attention. Believe me, they are accurate and straightforward, a rare find. The Legal Operations KPIs book is incredibly helpful for legal professionals dealing with various types of data regularly and needing to perform data analysis. The section of the book, 'How Should You Select the Right Chart for Your Data?' is invaluable for every professional, regardless of their background. I highly recommend it; you won't be disappointed.

Z
Zishanul Haque Hussain
from Amazon
Book

If you wish to deepen your knowledge on this topic, I strongly recommend reading Professor Mori Kabiri’s book – Legal Operations – The Professional’s Handbook to Operational Excellence, as well as following upcoming initiatives from Jurídico Sem Gravata, which has proven to be an excellent source of learning and networking.

Ana Carolina Lima
Ana Carolina Lima
Legal Manager
Book,Legal Operations,Legal Department

Legal Operations KPIs points to one of the most important challenges in my day-to-day work: understanding the efficiency and quality of our service and how we can demonstrate the value we deliver, especially through KPIs. KPIs in the legal space are often a challenge, balancing the objective with the subjective. This book offers not only practical tools to understand, calculate, and apply these indicators, but is also useful for both beginners and experts in the field.

Nicolas Panigutti
Nicolas Panigutti
Legal Manager
Santander
Book,Law Firm

A very important legal perspective on KPIs. Data is for all audiences 💚

Fernanda Tannous, M.Sc
Fernanda Tannous, M.Sc
Sócia proprietária

Loading more testimonials...

Enjoyed these stories?