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The book addresses the challenge of turning legal work into a more measurable, strategic part of the business through the use of data analytics. With a clear focus on metrics and KPIs, legal professionals with the tools to not only interpret data but also understand the decisions it supports. This is a comprehensive resource for those looking to improve performance, offering detailed metrics, reporting strategies, best practices, and practical insights that can be applied across the legal profession.
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I finally received my book — written by one of the great thinkers on law firm management and operations. Entrepreneurship in the legal field taught me that strength does not come from victories, but from the ability to persevere — even when everything seems discouraging. The book "Legal Operations", by Mori Kabiri, is about that: transforming chaos into method, pain into learning, and persistence into strategy using data.
Mori Kabiri wrote an awesome book on Legal Operations KPIs. I’m currently using it to develop a dashboard and benchmarking program for my L&C team!
Mori Kabiri's Legal Operations KPIs book is an excellent resource.
Great learning opportunity! In Mexico legal ops and KPI are topics that aren't discussed as much as they should, there are much benefits for in-house counsels in learning about these topics.
This is a great book to learn about all the different key performance indicators relevant to legal operations. Highly recommended.
To anyone looking to elevate their legal function, this is a book you shouldn’t miss! It’s available in both English and Spanish.
If you wish to deepen your knowledge on this topic, I strongly recommend reading Professor Mori Kabiri’s book – Legal Operations – The Professional’s Handbook to Operational Excellence, as well as following upcoming initiatives from Jurídico Sem Gravata, which has proven to be an excellent source of learning and networking.
There are a lot of really great models and measurements in Legal Operations KPIs, and it might help you figure out what things we should be measuring.
I'm jumping on the bandwagon of those who already recommended the book—and that just confirms it’s definitely worth reading. You can find a lot of content about KPIs and OKRs in general, and there’s plenty of talk about how Legal Operations provides value to an organization. But I’ve never seen such a precise analysis and listing of metrics that are specifically suited to provide evidence of that value through reliable data. I’m glad I read it before tackling some KPI-related topics this year—and I’ll certainly recommend it to the team.
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