A valuable book for any professional starting their journey in the world of legal operations. From the beginning, the author aims to convey a balanced approach between the technical and personal skills needed by these professionals to connect with the business and people, understand their needs, and provide value to the client.

I fervently believe in the power of data...well, a firm believer in collecting and using the RIGHT type of data I should say. That's why I'm excited to dive into a new book featured from Mori Kabiri.

As you’re growing your career in legal ops, it really is a marathon, not a sprint. Learn as much as you can as you go along and be patient about it. Learn what you want to learn, learn as you need to learn. There are amazing resources like ‘Legal Operations KPIs’ that can help guide you along the way.

Congrats on this! We need more of legal ops practical handbooks!

In the process of reviewing and taking a deep dive into the legal ops universe and how to build success. A must read for anyone in the legal services space.

To anyone looking to elevate their legal function, this is a book you shouldn’t miss! It’s available in both English and Spanish.

Outstanding Resource! As a Legal Ops professional, this book has become my go-to resource. I own many legal-related books, but this is the only one that earns a permanent place on my desk. Time and again, I reach for it to identify the right KPIs for a particular practice group or circumstance. I also use it for inspiration on which charts to include in reports, making it an essential tool not only for metrics but also for clear communication. The content is thoughtfully laid out, making it easy to quickly find exactly what you need or to spark fresh ideas. Whether you’re working in-house or at a law firm, and regardless of department size, this book is an invaluable guide. Highly recommended!

KPIs are levers for growth, accountability, and strategic decision making. Mori brings the ‘why’ and the ‘how’ together beautifully.

Wells balanced book, easy to read and understand to the point. I loved all the charts, facts and figures to help understand better , very useful for legal field.

I’m jumping on the bandwagon of those who already recommended the book—and that just confirms it’s definitely worth reading. You can find a lot of content about KPIs and OKRs in general, and there’s plenty of talk about how Legal Operations provides value to an organization. But I’ve never seen such a precise analysis and listing of metrics that are specifically suited to provide evidence of that value through reliable data. I’m glad I read it before tackling some KPI-related topics this year—and I’ll certainly recommend it to the team.