Book preview
The book addresses the challenge of turning legal work into a more measurable, strategic part of the business through the use of data analytics. With a clear focus on metrics and KPIs, legal professionals with the tools to not only interpret data but also understand the decisions it supports. This is a comprehensive resource for those looking to improve performance, offering detailed metrics, reporting strategies, best practices, and practical insights that can be applied across the legal profession.
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Just finished reading Legal Operations KPIs by Mori Kabiri — and it’s an excellent resource. There’s plenty of material out there on KPIs and OKRs, but what stood out for me in this book was its practical approach to defining metrics that genuinely demonstrate the value of Legal Operations through data. It goes beyond theory and focuses on what matters most: making performance measurable and meaningful. One section I particularly appreciated was the emphasis on turning complex analytics into actionable insights. For anyone who has wrestled with translating data into something stakeholders can understand, this is a game-changer. It’s not just about tracking numbers — it’s about telling a clear story of impact. This couldn’t have come at a better time for me, as I’m working on KPI-related projects this year. The ideas in this book have already influenced how I think about aligning metrics with organizational goals, and I’ll be sharing it with my team. If you’re looking to make KPIs less intimidating and more strategic, I highly recommend giving it a read.
I skimmed through the prerelease copy, and I instantly wanted to take it with me! I say it’s a buy! Great work!
Mori Kabiri wrote an awesome book on ops KPIs. I’m currently using it to develop a dashboard and benchmarking program for my L&C team!
Congrats on this! We need more of legal ops practical handbooks!
This is the new metrics bible for Legal Ops!
Great learning opportunity! In Mexico legal ops and KPI are topics that aren't discussed as much as they should, there are much benefits for in-house counsels in learning about these topics.
It is truly another world of knowledge!
📬 Last Friday's mail delivered me some weekend reading. I've browsed this through over the weekend and here's why you should consider buying it too ⤵️ 👩💻Background: I've studied operations management at uni. This means basic operational metrics and concepts, like throughput time, cycle time and line balancing are very familiar to me. It comes as no surprise that this book has some legal-specific metrics that I could also call something else in traditional ops management lingo. BUT. If you do not have a degree in this field, this book brings you plenty more than the basics – put in a legal context! Instead of explaining specifically how for example throughput time can be utilized in a legal ops context, you can eg. just have a read about MAA (read the book if you want to know what it is 😉). 📖 The layout of each spread on each metric is well thought out and repeats itself. If you are struggling with a specific issue, you can start browsing and easily comparing various metrics to establish which could help you track and collect data on the situation.
In the process of reviewing and taking a deep dive into the legal ops universe and how to build success. A must read for anyone in the legal services space.
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