And we thought about the Brazil community because initially this book and this concept applied to the United States, Germany, Mexico, and some other countries. But our scenario — Brazil — is very different. […] There is no such map or KPI book. The idea is to start writing things in this chapter that are relevant to our scenario, so that someone in a legal department today facing the challenge of implementing KPIs can say: I'm just getting started, I don't know where to begin. And then have this material, this forum, and a lot of information available.

What a pleasure to rediscover the joy of simply learning and challenging myself. The book 'Legal Operations KPIs' arrived earlier than expected!!! Paraphrasing a wise mentor friend: 'I will read it as if it were a novel.'

Mori Kabiri ‘s book, "Legal Operations KPIs," is an excellent starting point for understanding your operation based on quantifiable data. The book covers everything from basic visualization techniques to the information you should collect to interpret data. After reading, you may find yourself reevaluating your processes and available technology within your legal department.

Legal Operations KPIs – The Professional’s Handbook to Operational Excellence by Mori Kabiri is a book with in-depth, practical examples considering the business and KPIs associated with legal operations. The book covers data, metrics and KPIs, and includes explanations and examples for spend management, budgets, resources and performance management, law firm and vendor management (including external expense distribution analysis), cross-functional collaboration, diversity and inclusion, and risk management and best practices. This is a great toolkit to start off anyone wanting help with practical tips and examples.

Law Firm KPIs book is an amazing tool for firms! I gift it to my clients regularly.

I keep referring to it [Legal Operations KPIs] as the Bible, and anybody who wants to know anything about KPIs for a really legal department, this really is, to me, the best place to start.

Just finished reading Legal Operations KPIs by Mori Kabiri — and it’s an excellent resource. There’s plenty of material out there on KPIs and OKRs, but what stood out for me in this book was its practical approach to defining metrics that genuinely demonstrate the value of Legal Operations through data. It goes beyond theory and focuses on what matters most: making performance measurable and meaningful. One section I particularly appreciated was the emphasis on turning complex analytics into actionable insights. For anyone who has wrestled with translating data into something stakeholders can understand, this is a game-changer. It’s not just about tracking numbers — it’s about telling a clear story of impact. This couldn’t have come at a better time for me, as I’m working on KPI-related projects this year. The ideas in this book have already influenced how I think about aligning metrics with organizational goals, and I’ll be sharing it with my team. If you’re looking to make KPIs less intimidating and more strategic, I highly recommend giving it a read.

Thank you for the contribution of knowledge Mori Kabiri.

In the process of reviewing and taking a deep dive into the legal ops universe and how to build success. A must read for anyone in the legal services space.

A holiday break must read!