Book preview
The book addresses the challenge of turning legal work into a more measurable, strategic part of the business through the use of data analytics. With a clear focus on metrics and KPIs, legal professionals with the tools to not only interpret data but also understand the decisions it supports. This is a comprehensive resource for those looking to improve performance, offering detailed metrics, reporting strategies, best practices, and practical insights that can be applied across the legal profession.
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This is the new metrics bible for Legal Ops!
This book should be in the hands of every legal person in-house and aspiring legal person. Mori has given us a gift that is both thought provoking and practical in its application - Excellent work product!
Legal Operations KPIs is a must read for all legal operations and law department management teams. It’s a fascinating read.
In a rapidly evolving legal market, Law Firm KPIs by Mori Kabiri is the book many of us in legal finance and analytics have been waiting for. As Director of FP&A, I routinely face the challenge of translating mountains of firm data into insight, strategy, and action. Kabiri’s book provides not only a taxonomy of over 80 clearly defined KPIs but a much-needed framework for turning law firm data into a shared language of performance and value. The book’s value lies in three core strengths: 1. Clarity and Practicality: Each KPI is laid out with definition, calculation, data sources, pitfalls, trend insights, and improvement strategies. Whether you're assessing realization, partner profitability, or AI adoption rates, the format allows for immediate application without wading through unnecessary academic detail. 2. Audience-Aware Structure: Kabiri understands the varied roles within a law firm—from managing partners to HR and legal ops—and aligns each metric to its relevant stakeholders. This makes it easier to drive cross-functional alignment. 3. Forward-Thinking with an Operational Backbone: Particularly impressive is the inclusion of metrics around Alternative Fee Arrangements (AFAs), AI impact, knowledge reuse, and cost-to-serve measures like Operating Cost per Billable Hour (OCPBH).
El manual del profesional jurídico para la excelencia operativa (Spanish Edition) escrito por Mori Kabiri, lo recomiendo ampliamente para cualquier persona que quiera tomar decisiones basadas en datos reales, mitigar el riesgo e interpretar el desempeño de una manera mucho más objetiva. Y lo mejor, enfocado al área del Derecho (el cual muchas veces se siente ajeno a estos temas...) tanto en inglés como en español.
Being excellent and client-focused is no longer enough. Success depends equally on becoming data-centric—extracting data and knowledge from partners' heads into firm-wide systems. Structured, complete data is the launchpad for utilising the potential of Gen-AI, and KPIs are the levers that shape the data-centric culture law firms should want to build.
The legal market is changing fast and so are client expectations. It’s no longer just about measurable outcomes, but about real impact. Used effectively, KPIs empower law firms to deliver strategic value, optimize performance, and stay competitive in a data-driven world.
I also have a copy of this book on my home desk waiting for the holidays to be done, so I can dig in.
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