Legal Operations KPIs, Second Edition

Legal Value, Spend, and Performance

Use the power of legal data to measure legal value, control spend, and improve performance. This expanded and updated Second Edition helps legal operations professionals, General Counsel, in-house legal teams, finance partners, and law firm leaders move beyond activity tracking and build metrics that support real decisions.

Language note: The Second Edition is currently available in English only. Spanish and Portuguese book editions are First Edition translations.

Legal Operations KPIs Book, Second Edition
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Book Preview

The book addresses the challenge of turning legal work into a more measurable, strategic part of the business through the use of data analytics. With a clear focus on metrics and KPIs, legal professionals with the tools to not only interpret data but also understand the decisions it supports. This is a comprehensive resource for those looking to improve performance, offering detailed metrics, reporting strategies, best practices, and practical insights that can be applied across the legal profession.

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Digital Copy of the Book

Scan QR codes within the book to access enhanced content, additional templates, and join in on conversations. Transform your book into a dynamic resource for achieving operational excellence.

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Share your thoughts with us!

Book

My 2024 reading list just got a little bit longer!

Duncan MacAskill
Duncan MacAskill
Account Executive
GC AI
Book

Extremely important reading. I will add it to my 2025 reading list.

Núbia Valoto
Núbia Valoto
Advogada
Raizen
Book,Legal Operations,Legal Department

I finally received my book — written by one of the great thinkers on law firm management and operations. Entrepreneurship in the legal field taught me that strength does not come from victories, but from the ability to persevere — even when everything seems discouraging. The book "Legal Operations", by Mori Kabiri, is about that: transforming chaos into method, pain into learning, and persistence into strategy using data.

José Marcelo Carvalho Côrtes
José Marcelo Carvalho Côrtes
Fundador
Book,Legal Department,Law Firm

The KPIs and frameworks you’ve pulled together in the books feel like exactly the kind of shared language that helps us align expectations and make smarter decisions together.

Jessica Vander Ploeg
Jessica Vander Ploeg
Vice President of Legal Operations
Belron
Book,Law Firm

The timing is perfect, especially with all the changes in the industry. I'm already thinking of a few lawyer friends I'm going to recommend Law Firm KPIs to. Fantastic work!

Alex Agahi
Alex Agahi
CEO- Financial Adviser
Book,Legal Operations

Legal Ops is changing regularly, but the resources in Mori Kabiri "Legal Operations KPIs Handbook", are a gold mine. You have the tools available at your fingertips - making our communities stronger.

Michelle Kovitch
Michelle Kovitch
Chief Strategy Officer
S2Data
Book,Legal Department,Legal Operations,Platform

Professor Mori Kabiri’s "Legal Operations KPI" book brings an innovative approach to legal departments, an area we know lacks consistent information on metrics. Mori brings a true toolbox of KPIs focused on legal operations, helping teams turn data into strategic decisions.

Marcelo Cardoso
Marcelo Cardoso
Legal Analytics Specialist
Mercado Livre
Book

This looks awesome! I will certainly be buying this!

Marlowe Doman
Marlowe Doman
Director of Legal Operations
SEI
Book

It's a phenomenal read for anyone considering buying it!

Krysta (Bouchard) Johnson
Krysta (Bouchard) Johnson
Legal Ops Evangelist
Docusign
Book,Legal Department,Legal Operations

If you do not have a degree in this field, this book [Legal Operations KPIs] brings you plenty more than the basics – put in a legal context! Instead of explaining specifically how for example, throughput time can be utilized in a legal ops context, you can eg. just have a read about MAA (read the book if you want to know what it is 😉). The layout of each spread on each metric is well thought out and repeats itself. If you are struggling with a specific issue, you can start browsing and easily comparing various metrics to establish which could help you track and collect data on the situation.

Piia Madissoo
Piia Madissoo
Legal Transform & Operate Lead

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