Legal Operations KPIs, Second Edition

Legal Value, Spend, and Performance

Use the power of legal data to measure legal value, control spend, and improve performance. This expanded and updated Second Edition helps legal operations professionals, General Counsel, in-house legal teams, finance partners, and law firm leaders move beyond activity tracking and build metrics that support real decisions.

Language note: The Second Edition is currently available in English only. Spanish and Portuguese book editions are First Edition translations.

Legal Operations KPIs Book, Second Edition
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Book Preview

The book addresses the challenge of turning legal work into a more measurable, strategic part of the business through the use of data analytics. With a clear focus on metrics and KPIs, legal professionals with the tools to not only interpret data but also understand the decisions it supports. This is a comprehensive resource for those looking to improve performance, offering detailed metrics, reporting strategies, best practices, and practical insights that can be applied across the legal profession.

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Digital Copy of the Book

Scan QR codes within the book to access enhanced content, additional templates, and join in on conversations. Transform your book into a dynamic resource for achieving operational excellence.

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Share your thoughts with us!

Book

Picking up a copy immediately.

Jonathan Johnson-Swagel
Jonathan Johnson-Swagel
Senior Manager, AI SME for Private Pricing Acceleration and Excellence
Amazon Web Services
Law Firm,Book

Ordered. As always, I recommend that law firms know their clients' KPIs too.

David Cunningham
David Cunningham
Chief Innovation Officer
Reed Smith LLP
Book

Needed this!

Marisha Thakker
Marisha Thakker
Director, MENA Region
Treehouse Innovation
Legal Operations,Legal Department,Book

Legal Operations KPIs – The Professional’s Handbook to Operational Excellence by Mori Kabiri is a book with in-depth, practical examples considering the business and KPIs associated with legal operations. The book covers data, metrics and KPIs, and includes explanations and examples for spend management, budgets, resources and performance management, law firm and vendor management (including external expense distribution analysis), cross-functional collaboration, diversity and inclusion, and risk management and best practices. This is a great toolkit to start off anyone wanting help with practical tips and examples.

Caterina Cavallaro
Caterina Cavallaro
Associate General Counsel
VGW
Book,Legal Operations

Part V - Cross Functional Collaboration - Digging into this section of Mori Kabiri's Legal Operations KPIs is so inspiring . . . We are always “Better Together” Bridging the gap between Legal Departments and other Business Units.

Michelle Kovitch
Michelle Kovitch
Chief Strategy Officer
S2Data
Book,Legal Department,Law Firm

The KPIs and frameworks you’ve pulled together in the books feel like exactly the kind of shared language that helps us align expectations and make smarter decisions together.

Jessica Vander Ploeg
Jessica Vander Ploeg
Vice President of Legal Operations
Belron
Book

To anyone looking to elevate their legal function, this is a book you shouldn’t miss! It’s available in both English and Spanish.

Itzú Martínez
Itzú Martínez
Legal Director
Sierra Metals
Book

This looks great. My goal for 2024 is to be KPI focused and this guide is just what I need.

Christianna Reed
Christianna Reed
Vice President, General Counsel
World Energy
Book

Congrats on the new release, I know it will be well-received by the law firm ecosystem. Well done!

Mike Russell
Mike Russell
Head of Global Legal Operations
Expedia Group
Book

A holiday break must read!

Sarah Starr
Sarah Starr
Director of Legal Operations
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