Legal Operations KPIs, Second Edition

Legal Value, Spend, and Performance

Use the power of legal data to measure legal value, control spend, and improve performance. This expanded and updated Second Edition helps legal operations professionals, General Counsel, in-house legal teams, finance partners, and law firm leaders move beyond activity tracking and build metrics that support real decisions.

Language note: The Second Edition is currently available in English only. Spanish and Portuguese book editions are First Edition translations.

Legal Operations KPIs Book, Second Edition
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Book Preview

The book addresses the challenge of turning legal work into a more measurable, strategic part of the business through the use of data analytics. With a clear focus on metrics and KPIs, legal professionals with the tools to not only interpret data but also understand the decisions it supports. This is a comprehensive resource for those looking to improve performance, offering detailed metrics, reporting strategies, best practices, and practical insights that can be applied across the legal profession.

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Scan QR codes within the book to access enhanced content, additional templates, and join in on conversations. Transform your book into a dynamic resource for achieving operational excellence.

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Share your thoughts with us!

Book,Legal Operations

We need more of legal ops practical handbooks!

Sara Ajmi
Sara Ajmi
Legal Ops & Technology Manager
Telus
Book

My 2024 reading list just got a little bit longer!

Duncan MacAskill
Duncan MacAskill
Account Executive
GC AI
Book,Platform,Legal Operations

This new resource (and awesomely integrated companion website) will take your legal data analytics to the next level. Finally, a one-stop-stop for legal metrics that explains exactly what each means, plus how to calculate and most importantly, how to communicate using this data to tell your story!

Mike Russell
Mike Russell
Head of Global Legal Operations
Expedia Group
Book,Legal Operations,Legal Department,Implementation

Just finished reading Legal Operations KPIs by Mori Kabiri — and it’s an excellent resource. There’s plenty of material out there on KPIs and OKRs, but what stood out for me in this book was its practical approach to defining metrics that genuinely demonstrate the value of Legal Operations through data. It goes beyond theory and focuses on what matters most: making performance measurable and meaningful. One section I particularly appreciated was the emphasis on turning complex analytics into actionable insights. For anyone who has wrestled with translating data into something stakeholders can understand, this is a game-changer. It’s not just about tracking numbers — it’s about telling a clear story of impact. This couldn’t have come at a better time for me, as I’m working on KPI-related projects this year. The ideas in this book have already influenced how I think about aligning metrics with organizational goals, and I’ll be sharing it with my team. If you’re looking to make KPIs less intimidating and more strategic, I highly recommend giving it a read.

Gareth Guyers
Gareth Guyers
Business and Data Analyst
Book

This book is fantastic.

Angela Mendenhall
Angela Mendenhall
Operations and Enablement Senior Manager
Book

Thanks for putting together such a comprehensive book. I can't wait to dive in.

Ted Marousek
Ted Marousek
Regional Vice President of Sales
Exterro
Law Firm,Book

Ordered. As always, I recommend that law firms know their clients' KPIs too.

David Cunningham
David Cunningham
Chief Innovation Officer
Reed Smith LLP
Book

Very impressed with your deep work in legal KPIs.

Ali Ghasemi
Ali Ghasemi
Vice President of Legal Services
Book

Worth every penny! Incredible. "Legal Operations KPIs" is one of the best books I’ve ever read. Extremely comprehensive for the field, with impressive quality and detail in the explanation of each metric. Worth every penny!

R
Rafael Melo
from Amazon
Book,Law Firm,Legal Operations

No doubt Law Firm KPIs will be as valuable as Legal Operations KPIs.

Joe Kazemieh
Joe Kazemieh
VP, Strategic Legal Ops. Solutions
Onit

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