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The book addresses the challenge of turning legal work into a more measurable, strategic part of the business through the use of data analytics. With a clear focus on metrics and KPIs, legal professionals with the tools to not only interpret data but also understand the decisions it supports. This is a comprehensive resource for those looking to improve performance, offering detailed metrics, reporting strategies, best practices, and practical insights that can be applied across the legal profession.
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Extremely important reading. I will add it to my 2025 reading list.
Mori Kabiri wrote an awesome book on Legal Operations KPIs. I’m currently using it to develop a dashboard and benchmarking program for my L&C team!
I finally received my book — written by one of the great thinkers on law firm management and operations. Entrepreneurship in the legal field taught me that strength does not come from victories, but from the ability to persevere — even when everything seems discouraging. The book "Legal Operations", by Mori Kabiri, is about that: transforming chaos into method, pain into learning, and persistence into strategy using data.
I just read the recent article “Law Firm KPIs: The Professional’s Handbook for Pricing, Productivity, Profitability,” and it feels like a must-read for any firm serious about growth.
The author demonstrates such a deep understanding of the subject matter and understand KPI's so fundamentally that his work here can easily be adopted and adapted outside legal operations. I highly recommend reading this well written book to get insight as to what good KPI's are, how the affect decision making and how to fine tune them to get a lot of performance improvement, by making decisions that fully incorporate KPI's as presented here. Anyone dealing with KPI might want to have a copy of this book on their desk. This is a book which is written incredibly complete but also accessible to those with less of a background who are willing to put in an effort and understand the book.' Great job
We need more of legal ops practical handbooks!
Excellent! Valuable information. Very explanatory, rich and a milestone. Nothing comparable in legal literature. Highly recommended.
We need more of legal ops practical handbooks!
Mori Kabiri , your book is invaluable to not only people starting their KPI journey, but also refreshing it.
In my curiosity to continue developing myself in #LegalOps topics, I came across a book that is providing me with key concepts and methodical steps to optimize the management of Legal Operations, allowing Legal Departments to move from being a "cost center" to a value-generating center that delivers legal data to companies. I am grateful to Mori Kabiri for translating his book into Spanish and sharing his knowledge. From an innovative and practical perspective, it is reshaping the way I view legal management through data, metrics, and results, demonstrating that lawyers can also be proactive and make data-driven decisions. For anyone who wants to transform their area, legal department, or law firm, this is an essential reference book to start or complement their digital transformation journey.
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