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The book addresses the challenge of turning legal work into a more measurable, strategic part of the business through the use of data analytics. With a clear focus on metrics and KPIs, legal professionals with the tools to not only interpret data but also understand the decisions it supports. This is a comprehensive resource for those looking to improve performance, offering detailed metrics, reporting strategies, best practices, and practical insights that can be applied across the legal profession.
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This is a well researched and comprehensive treatise that should be required reading for any legal operations professional.
A valuable book for any professional starting their journey in the world of legal operations. From the beginning, the author aims to convey a balanced approach between the technical and personal skills needed by these professionals to connect with the business and people, understand their needs, and provide value to the client.
Just purchased it on Amazon! Looking forward to diving in.
And the coolest part is that the website gives you a taste of the book.
The author demonstrates such a deep understanding of the subject matter and understand KPI's so fundamentally that his work here can easily be adopted and adapted outside legal operations. I highly recommend reading this well written book to get insight as to what good KPI's are, how the affect decision making and how to fine tune them to get a lot of performance improvement, by making decisions that fully incorporate KPI's as presented here. Anyone dealing with KPI might want to have a copy of this book on their desk. This is a book which is written incredibly complete but also accessible to those with less of a background who are willing to put in an effort and understand the book.' Great job
Legal Operations KPIs is a must read for all legal operations and law department management teams. It’s a fascinating read.
I had a chance to skim through the pre-release copy and I am impressed!
It is truly another world of knowledge!
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