Legal Operations KPIs, Second Edition

Legal Value, Spend, and Performance

Use the power of legal data to measure legal value, control spend, and improve performance. This expanded and updated Second Edition helps legal operations professionals, General Counsel, in-house legal teams, finance partners, and law firm leaders move beyond activity tracking and build metrics that support real decisions.

Language note: The Second Edition is currently available in English only. Spanish and Portuguese book editions are First Edition translations.

Legal Operations KPIs Book, Second Edition
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Book Preview

The book addresses the challenge of turning legal work into a more measurable, strategic part of the business through the use of data analytics. With a clear focus on metrics and KPIs, legal professionals with the tools to not only interpret data but also understand the decisions it supports. This is a comprehensive resource for those looking to improve performance, offering detailed metrics, reporting strategies, best practices, and practical insights that can be applied across the legal profession.

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Digital Copy of the Book

Scan QR codes within the book to access enhanced content, additional templates, and join in on conversations. Transform your book into a dynamic resource for achieving operational excellence.

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Book,Legal Operations

And the coolest part is that the website gives you a taste of the book.

Juliana Israel Borges
Juliana Israel Borges
Gerente de operações
Chenut
Book,Legal Department,Legal Operations

Legal Operations KPIs is a must read for all legal operations and law department management teams. It’s a fascinating read.

Mark A. Smolik
Mark A. Smolik
Chief Legal Officer
DHL Group
Book

This looks awesome! I will certainly be buying this!

Marlowe Doman
Marlowe Doman
Director of Legal Operations
SEI
Book

Needed this!

Marisha Thakker
Marisha Thakker
Director, MENA Region
Treehouse Innovation
Book

This book is fantastic.

Angela Mendenhall
Angela Mendenhall
Operations and Enablement Senior Manager
Book,Legal Operations

Excellent book. Very substantive but easy to understand.

A
Amazon Customer
from Amazon
Book,Law Firm

Excellent to bring Law Firm KPIs adapted to the Brazilian context. I liked the focus on pricing, productivity and profitability. This speaks volumes to how AI can support real-time measurements and decisions.

Leo Toco
Leo Toco
Founder & CEO
Author,Book,Implementation

Mori Kabiri wrote an awesome book on Legal Operations KPIs. I’m currently using it to develop a dashboard and benchmarking program for my L&C team!

Rae Torres
Rae Torres
Technology Program Manager, Legal & Compliance
Book,Law Firm,Legal Operations

No doubt Law Firm KPIs will be as valuable as Legal Operations KPIs.

Joe Kazemieh
Joe Kazemieh
VP, Strategic Legal Ops. Solutions
Onit
Book,Law Firm,Implementation

In a rapidly evolving legal market, Law Firm KPIs by Mori Kabiri is the book many of us in legal finance and analytics have been waiting for. As Director of FP&A, I routinely face the challenge of translating mountains of firm data into insight, strategy, and action. Kabiri’s book provides not only a taxonomy of over 80 clearly defined KPIs but a much-needed framework for turning law firm data into a shared language of performance and value. The book’s value lies in three core strengths: 1. Clarity and Practicality: Each KPI is laid out with definition, calculation, data sources, pitfalls, trend insights, and improvement strategies. Whether you're assessing realization, partner profitability, or AI adoption rates, the format allows for immediate application without wading through unnecessary academic detail. 2. Audience-Aware Structure: Kabiri understands the varied roles within a law firm—from managing partners to HR and legal ops—and aligns each metric to its relevant stakeholders. This makes it easier to drive cross-functional alignment. 3. Forward-Thinking with an Operational Backbone: Particularly impressive is the inclusion of metrics around Alternative Fee Arrangements (AFAs), AI impact, knowledge reuse, and cost-to-serve measures like Operating Cost per Billable Hour (OCPBH).

Alina Mendoza
Alina Mendoza
Director of Management Reporting and Analytics
Holland & Knight

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