Legal Operations KPIs, Second Edition

Legal Value, Spend, and Performance

Use the power of legal data to measure legal value, control spend, and improve performance. This expanded and updated Second Edition helps legal operations professionals, General Counsel, in-house legal teams, finance partners, and law firm leaders move beyond activity tracking and build metrics that support real decisions.

Language note: The Second Edition is currently available in English only. Spanish and Portuguese book editions are First Edition translations.

Legal Operations KPIs Book, Second Edition
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Book Preview

The book addresses the challenge of turning legal work into a more measurable, strategic part of the business through the use of data analytics. With a clear focus on metrics and KPIs, legal professionals with the tools to not only interpret data but also understand the decisions it supports. This is a comprehensive resource for those looking to improve performance, offering detailed metrics, reporting strategies, best practices, and practical insights that can be applied across the legal profession.

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Digital Copy of the Book

Scan QR codes within the book to access enhanced content, additional templates, and join in on conversations. Transform your book into a dynamic resource for achieving operational excellence.

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Share your thoughts with us!

Book,Legal Department,Law Firm

The KPIs and frameworks you’ve pulled together in the books feel like exactly the kind of shared language that helps us align expectations and make smarter decisions together.

Jessica Vander Ploeg
Jessica Vander Ploeg
Vice President of Legal Operations
Belron
Book,Legal Operations,Legal Department

Legal Operations KPIs is a well-balanced book, easy to read and understand to the point. I loved all the charts, facts and figures to help understand better , very useful for the legal field.

M
Marzeeyeh shirazi
from Amazon
Book,Implementation,Legal Department,Legal Operations

The Professional’s Handbook for Operational Excellence (Spanish Edition) written by Mori Kabiri is highly recommended for anyone who wants to make decisions based on real data, mitigate risk, and interpret performance in a much more objective way. Best of all, it is focused on the legal field, which often feels disconnected from these topics, and is available in both English and Spanish.

Andrea Soto Obando
Andrea Soto Obando
Privacy Analyst
Smartsheet
Book

What a pleasure to rediscover the joy of simply learning and challenging myself. The book 'Legal Operations KPIs' arrived earlier than expected!!! Paraphrasing a wise mentor friend: 'I will read it as if it were a novel.'

Andrea Costa
Andrea Costa
Advogada
Book

I also have a copy of this book on my home desk waiting for the holidays to be done, so I can dig in.

Kathleen Gilbert
Kathleen Gilbert
Director of Legal Operations
Inmar Intelligence
Book,Legal Department,Legal Operations

If you do not have a degree in this field, this book [Legal Operations KPIs] brings you plenty more than the basics – put in a legal context! Instead of explaining specifically how for example, throughput time can be utilized in a legal ops context, you can eg. just have a read about MAA (read the book if you want to know what it is 😉). The layout of each spread on each metric is well thought out and repeats itself. If you are struggling with a specific issue, you can start browsing and easily comparing various metrics to establish which could help you track and collect data on the situation.

Piia Madissoo
Piia Madissoo
Legal Transform & Operate Lead
Book,Legal Operations,Legal Department,Law Firm

The Gold Standard reference for KPI Metrics across the legal ecosystem! A long-needed single point of reference for anyone working with legal data of any kind!

M
Mike
from Amazon
Book,Legal Operations

Part V - Cross Functional Collaboration - Digging into this section of Mori Kabiri's Legal Operations KPIs is so inspiring . . . We are always “Better Together” Bridging the gap between Legal Departments and other Business Units.

Michelle Kovitch
Michelle Kovitch
Chief Strategy Officer
S2Data
Book

It is truly another world of knowledge!

Kelby Ballena
Kelby Ballena
International Arbitration Specialist
Hughes Hubbard & Reed
Book,Law Firm

This book on Law Firm KPIs by Mori Kabiri could be a game changer for aligning innovation with measurable outcomes. It echoes broader shifts where firms are using data to optimize CLM and beyond, reducing inefficiencies by up to 30% in some cases.

S
Sanjeev Chaodhari
Freelance AI Automation Consultant

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