Legal Operations KPIs, Second Edition

Legal Value, Spend, and Performance

Use the power of legal data to measure legal value, control spend, and improve performance. This expanded and updated Second Edition helps legal operations professionals, General Counsel, in-house legal teams, finance partners, and law firm leaders move beyond activity tracking and build metrics that support real decisions.

Language note: The Second Edition is currently available in English only. Spanish and Portuguese book editions are First Edition translations.

Legal Operations KPIs Book, Second Edition
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Book Preview

The book addresses the challenge of turning legal work into a more measurable, strategic part of the business through the use of data analytics. With a clear focus on metrics and KPIs, legal professionals with the tools to not only interpret data but also understand the decisions it supports. This is a comprehensive resource for those looking to improve performance, offering detailed metrics, reporting strategies, best practices, and practical insights that can be applied across the legal profession.

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Digital Copy of the Book

Scan QR codes within the book to access enhanced content, additional templates, and join in on conversations. Transform your book into a dynamic resource for achieving operational excellence.

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Share your thoughts with us!

Book,Legal Department,Legal Operations

As a Legal Ops professional, this book has become my go-to resource. I own many legal-related books, but this is the only one that earns a permanent place on my desk. Time and again, I reach for it to identify the right KPIs for a particular practice group or circumstance. I also use it for inspiration on which charts to include in reports, making it an essential tool not only for metrics but also for clear communication. The content is thoughtfully laid out, making it easy to quickly find exactly what you need or to spark fresh ideas. Whether you’re working in-house or at a law firm, and regardless of department size, this book is an invaluable guide. Highly recommended!

Cindy Geib
Cindy Geib
from Amazon
Book

Just ordered on Amazon! Loving the idea, and I am looking forward to implementing that!

Giuseppe Matteo Miroddi
Giuseppe Matteo Miroddi
Legal Expert in Recognition Policies
Author,Book

Such impressive drive and dedication to helping make the ecosystem the best. 👏 👏 👏

Sheila Dusseau
Sheila Dusseau
Head of Global CLO and Operations
Brightflag
Book,Legal Operations,Platform

As you’re growing your career in legal ops, it really is a marathon, not a sprint. Learn as much as you can as you go along and be patient about it. Learn what you want to learn, learn as you need to learn. There are amazing resources like ‘Legal Operations KPIs’ that can help guide you along the way.

Janine Dixon
Janine Dixon
Manager of Legal Ops
Meta
Book,Legal Operations

This is the new metrics bible for Legal Ops!

Teresa S.
Teresa S.
Director, Head of Legal Operations
Brex
Implementation,Book

Stayed in and read Mori Kabiri's excellent book [Legal Operations KPIs]! As you can see from the flags, we will be implementing many of these metrics.

Alisa De Dominicis
Alisa De Dominicis
Global Sr. Director Legal Operations
Rocket Software
Book

Mori Kabiri what’s gonna be on the final?

Scott B. Seymann
Scott B. Seymann
Compliance Attorney
LegalFi
Law Firm,Book

Without a doubt, an indispensable work for anyone who wants to demonstrate results and understand whether the firm is heading in the right direction!

Kevin Medeiros
Kevin Medeiros
Senior Paralegal
Book,Implementation,Legal Operations

As you all know, as a legal operations analyst, I am constantly looking for ways to demonstrate the value and efficiency of my work. I recently started reading Mori Kabiri’s book on Legal Operations and have found, in the pages I’ve read so far, precise tools to optimize processes and manage them more effectively. The explanations about KPIs and metrics are clear and applicable. Although I haven’t finished it yet, it has already left me with a very positive impression. Once I do, I’ll share some insights with you to keep you updated.

Jossie A. Delgado Villalobos
Jossie A. Delgado Villalobos
Legal Operations Analyst
Boston Consulting Group
Book,Law Firm

The timing is perfect, especially with all the changes in the industry. I'm already thinking of a few lawyer friends I'm going to recommend Law Firm KPIs to. Fantastic work!

Alex Agahi
Alex Agahi
CEO- Financial Adviser

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