The Book

'Legal Operations KPIs' tackles the challenge of transforming legal departments from cost centers to dynamic business units through data analytics. With a sharp focus on metrics and KPIs, this book fills the gap for legal professionals who need to understand not just the data, but the story it tells. It’s a comprehensive source for anyone seeking to enhance their legal operations, offering detailed metrics, KPIs, reports, best practices and actionable insights.

eBook availability
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Cash Butler
Founder R3 Operations Consulting five-stars

The book Legal Operations KPIs is a fantastic resource for any GC, CLO and/or executive of other business functions that interact with the legal department.

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Mike Russell
Leading Legal Ops Expedia Group five-stars

Finally, a long-needed single point of reference for anyone working with legal data. It explains exactly what each metric means, plus how to calculate and most importantly, how to communicate using this data to tell your story!

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Connie Brenton
Co-Founder LegalOps.com five-stars

My copy was delivered this week! Legal Operations KPIs truly is a Professional’s handbook to operational excellence... This is a must read and great reference book.

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Mark A. Smolik
Chief Legal Officer DHL Supply Chain Americas five-stars

Legal Operations KPIs is a must read for all legal operations and law department management teams. It’s a fascinating read.

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Digital Copy of the Book

Scan QR codes within the book to access enhanced content, additional templates, and join in on conversations. Transform your book into a dynamic resource for achieving operational excellence.

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Colin S. McCarthy
CEO and Founder Legal Operators five-stars

This book should be in the hands of every legal person in-house and aspiring legal person. Mori has giving us a gift that is both thought provoking and practical in its application - Excellent work product!

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Nicolas Panigutti
Leading Attorney Santander five-stars

This book points to one of the most important challenges in my day-to-day life: understanding the efficiency and quality of our services and how we can demonstrate the value we bring, especially through KPIs.

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Michael Thompson
Head of Legal Operations ALDI SÜD five-stars

Never before I have seen such a precise analysis and listing of metrics !

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Alisa De Dominicis
Global Sr. Director Legal Operations Rocket Software five-stars

Your book is terrific! What sets it apart from the other is the comprehensive description of each metric, as well as data sources and alternatives. I refer to it all the time.

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Maria Noe SIlva
VP Legal Webdox five-stars

Really enjoying this super useful handbook for legal ops! Mori Kabiri’s 'Legal Operations KPIs' is a great starting point for understanding how to gather, interpret, and use data to make better decisions.

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Patricia Villa-Berger
Special Advisor KermaPartners five-stars

In any organization, having the right indicators is crucial for properly guiding work, innovation, technology implementation, and process improvement. This book will save you hours of research by providing a wide variety of indicators, helping you decide which ones are suitable for your teams.

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Alejandra Vargas
Sr. Legal Analyst Compañía Cervecera de Nicaragua S.A. five-stars

A valuable book for any professional starting their journey in the world of legal operations. From the beginning, the author aims to convey a balanced approach between the technical and personal skills needed by these professionals to connect with the business and people, understand their needs, and provide value to the client. Thank you, Mori, for showing that legal operations are about turning data into purpose, strategies, and leadership. Congratulations!

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Marcelo Cardoso
Legal Analytics Specialist Mercado Livre five-stars

Legal Operations KPIs, brings an innovative approach to legal departments—an area often lacking consistent metrics. Mori provides a true toolkit of KPIs tailored to legal operations, helping teams turn data into strategic decisions.

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Andrea Soto Obando
Analyst Smartsheet five-stars

I am extremely surprised by the book Legal Operations KPIs written by Mori kabiri. I highly recommend it for anyone who wants to make decisions based on real data, mitigate risk and interpret performance in a much more objective way. And the best, focused on the area of Law (which often feels alien to these issues...)

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