Legal Operations KPIs, Second Edition

Legal Value, Spend, and Performance

Use the power of legal data to measure legal value, control spend, and improve performance. This expanded and updated Second Edition helps legal operations professionals, General Counsel, in-house legal teams, finance partners, and law firm leaders move beyond activity tracking and build metrics that support real decisions.

Language note: The Second Edition is currently available in English only. Spanish and Portuguese book editions are First Edition translations.

Legal Operations KPIs Book, Second Edition
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Book Preview

The book addresses the challenge of turning legal work into a more measurable, strategic part of the business through the use of data analytics. With a clear focus on metrics and KPIs, legal professionals with the tools to not only interpret data but also understand the decisions it supports. This is a comprehensive resource for those looking to improve performance, offering detailed metrics, reporting strategies, best practices, and practical insights that can be applied across the legal profession.

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Scan QR codes within the book to access enhanced content, additional templates, and join in on conversations. Transform your book into a dynamic resource for achieving operational excellence.

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Share your thoughts with us!

Book,Law Firm

Law Firm KPIs book is a comprehensive, accessible, and future-ready guide for anyone tasked with managing or modernizing law firm performance reporting. I recommend Law Firm KPIs as a go-to reference for FP&A leaders, pricing directors, and legal ops professionals serious about building a metrics-driven culture in their firm.

Alina Mendoza
Alina Mendoza
Director of Management Reporting and Analytics
Holland & Knight
Law Firm,Book

I just read the recent article “Law Firm KPIs: The Professional’s Handbook for Pricing, Productivity, Profitability,” and it feels like a must-read for any firm serious about growth.

Sarah Tetlow
Sarah Tetlow
CEO and Founder
Book

This is incredible! Can’t wait to digest this!

Colin S. McCarthy
Colin S. McCarthy
CEO and Founder
Book

Love your book!

Joy Holley
Joy Holley
Director of Legal Operations
Ameren
Book,Implementation,Legal Operations

As you all know, as a legal operations analyst, I am constantly looking for ways to demonstrate the value and efficiency of my work. I recently started reading Mori Kabiri’s book on Legal Operations and have found, in the pages I’ve read so far, precise tools to optimize processes and manage them more effectively. The explanations about KPIs and metrics are clear and applicable. Although I haven’t finished it yet, it has already left me with a very positive impression. Once I do, I’ll share some insights with you to keep you updated.

Jossie A. Delgado Villalobos
Jossie A. Delgado Villalobos
Legal Operations Analyst
Boston Consulting Group
Book,Legal Operations,Legal Department,Implementation

Just finished reading Legal Operations KPIs by Mori Kabiri — and it’s an excellent resource. There’s plenty of material out there on KPIs and OKRs, but what stood out for me in this book was its practical approach to defining metrics that genuinely demonstrate the value of Legal Operations through data. It goes beyond theory and focuses on what matters most: making performance measurable and meaningful. One section I particularly appreciated was the emphasis on turning complex analytics into actionable insights. For anyone who has wrestled with translating data into something stakeholders can understand, this is a game-changer. It’s not just about tracking numbers — it’s about telling a clear story of impact. This couldn’t have come at a better time for me, as I’m working on KPI-related projects this year. The ideas in this book have already influenced how I think about aligning metrics with organizational goals, and I’ll be sharing it with my team. If you’re looking to make KPIs less intimidating and more strategic, I highly recommend giving it a read.

Gareth Guyers
Gareth Guyers
Business and Data Analyst
Book,Legal Operations,Legal Department

Legal Operations KPIs points to one of the most important challenges in my day-to-day work: understanding the efficiency and quality of our service and how we can demonstrate the value we deliver, especially through KPIs. KPIs in the legal space are often a challenge, balancing the objective with the subjective. This book offers not only practical tools to understand, calculate, and apply these indicators, but is also useful for both beginners and experts in the field.

Nicolas Panigutti
Nicolas Panigutti
Legal Manager
Santander
Book,Legal Operations,Legal Department,Law Firm

The Gold Standard reference for KPI Metrics across the legal ecosystem! A long-needed single point of reference for anyone working with legal data of any kind!

M
Mike
from Amazon
Book,Law Firm

The timing is perfect, especially with all the changes in the industry. I'm already thinking of a few lawyer friends I'm going to recommend Law Firm KPIs to. Fantastic work!

Alex Agahi
Alex Agahi
CEO- Financial Adviser
Implementation,Book

Stayed in and read Mori Kabiri's excellent book [Legal Operations KPIs]! As you can see from the flags, we will be implementing many of these metrics.

Alisa De Dominicis
Alisa De Dominicis
Global Sr. Director Legal Operations
Rocket Software

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