Book preview
Firms generate mountains of data, yet many struggle to turn it into better pricing, stronger margins, or clearer client value. Law Firm KPIs bridges that gap. Focusing squarely on measures that matter, it equips firm leaders to read the numbers and act on them. Inside you will find detailed metrics, reporting strategies, best-practice guidance, and practical insights you can apply across every practice group.
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Your hard work and dedication to its development are truly appreciated. Thank you for creating a valuable resource, and I look forward to exploring the insights and knowledge it holds.
Legal Operations KPIs – The Professional’s Handbook to Operational Excellence by Mori Kabiri is a book with in-depth, practical examples considering the business and KPIs associated with legal operations. The book covers data, metrics and KPIs, and includes explanations and examples for spend management, budgets, resources and performance management, law firm and vendor management (including external expense distribution analysis), cross-functional collaboration, diversity and inclusion, and risk management and best practices. This is a great toolkit to start off anyone wanting help with practical tips and examples.
Invaluable legal operations resource! A lot of people talk about KPI's in the legal industry/legal operations, but this book provides a detailed, solid foundation for readers who want to put theory into practice. As the saying goes, "you can't improve what you don't measure," and this book is an invaluable resource for anyone looking to measure performance and optimize legal operations. Mori Kabiri is universally regarded as an authority on this topic, and I'm grateful he and his team took the time to share his wisdom in writing!
This book is terrific! What sets it apart from the others is the comprehensive description of each metric, as well as data sources and alternatives. I refer to it all the time.
The book is outstanding and becomes an essential read for anyone who wants to better understand the impact of KPIs in legal operations.
We are also very grateful for the opportunity to access such a relevant and timely book.
Ordered. As always, I recommend that law firms know their clients' KPIs too.
I also have a copy of this book on my home desk waiting for the holidays to be done, so I can dig in.
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