As somebody who has been tasked with heading up a legal operation department, this book has been very helpful and detailed to give me a better idea of what to look and aim for in efficiently running the law department. I recommend it for anyone who is beginning to create a Legal Operations department or is already involved but looking to further their progress.

Great learning opportunity! In Mexico legal ops and KPI are topics that aren't discussed as much as they should, there are much benefits for in-house counsels in learning about these topics.

Legal Operations KPIs – The Professional’s Handbook to Operational Excellence by Mori Kabiri is a book with in-depth, practical examples considering the business and KPIs associated with legal operations. The book covers data, metrics and KPIs, and includes explanations and examples for spend management, budgets, resources and performance management, law firm and vendor management (including external expense distribution analysis), cross-functional collaboration, diversity and inclusion, and risk management and best practices. This is a great toolkit to start off anyone wanting help with practical tips and examples. Ask ChatGPT

Operaciones Legales KPIs aborda el desafío crucial de transformar los departamentos legales de centros de costos tradicionales a unidades de negocio dinámicas, todo a través del análisis de datos. Este libro llena un vacío significativo en el ámbito jurídico al enfocarse en métricas y KPIs específicos que no solo desglosan los datos, sino que también revelan las historias que estos cuentan.

Great book, great timing. We have been asking for metrics from our law firm partners for years. This will make it much easier for them to understand and respond to the Voice of the Customer. This is a must-have reference book, whether you are in a law firm or in-house.

Que grande prazer é reencontrar a alegria simplesmente por aprender e me desafiar. Ele chegou antes do esperado!!! Parafraseando uma amiga mentora sábia: "vou ler como um romance".

Congratulations to Mori Kabiri on the hot-off-the-press new Legal Operations KPIs handbook that I am honored to have contributed to, along with Mike Russell. Mori had a vision and made it happen.

There’s a book out called Legal Operations KPIs. I would recommend people look at that. That’s a good way to get started.

I also have a copy of this book on my home desk waiting for the holidays to be done, so I can dig in.

• Creo que con la instrucción de este libro de operaciones legales es un muy buen ejemplo y es muchísimo material. Lo vas a tener que revisar ahí despacito e irlo viendo cómo le podemos sacar el mejor provecho, pero trae muy buenos tips que creo que nosotros, como abogados, no lo traemos tanto a la naturaleza. No se nos da mucho tener estas gráficas y ser de repente muy ordenados con la información. Y esta, no me queda la menor duda que es algo que tenemos que ir implementando, que tenemos que ir aprendiendo poco a poco.