Book preview
Firms generate mountains of data, yet many struggle to turn it into better pricing, stronger margins, or clearer client value. Law Firm KPIs bridges that gap. Focusing squarely on measures that matter, it equips firm leaders to read the numbers and act on them. Inside you will find detailed metrics, reporting strategies, best-practice guidance, and practical insights you can apply across every practice group.
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Just finished reading Legal Operations KPIs by Mori Kabiri — and it’s an excellent resource. There’s plenty of material out there on KPIs and OKRs, but what stood out for me in this book was its practical approach to defining metrics that genuinely demonstrate the value of Legal Operations through data. It goes beyond theory and focuses on what matters most: making performance measurable and meaningful. One section I particularly appreciated was the emphasis on turning complex analytics into actionable insights. For anyone who has wrestled with translating data into something stakeholders can understand, this is a game-changer. It’s not just about tracking numbers — it’s about telling a clear story of impact. This couldn’t have come at a better time for me, as I’m working on KPI-related projects this year. The ideas in this book have already influenced how I think about aligning metrics with organizational goals, and I’ll be sharing it with my team. If you’re looking to make KPIs less intimidating and more strategic, I highly recommend giving it a read.
A valuable book for any professional starting their journey in the world of legal operations. From the beginning, the author aims to convey a balanced approach between the technical and personal skills needed by these professionals to connect with the business and people, understand their needs, and provide value to the client.
It's a phenomenal read for anyone considering buying it!
Just ordered on Amazon! Loving the idea, and I am looking forward to implementing that!
In my curiosity to continue developing myself in #LegalOps topics, I found a book that is providing me with key concepts and methodical steps to optimize the management of Legal Operations, allowing Legal Departments to move from being a "cost center" to a value-generating center that delivers legal data to companies. From an innovative and practical perspective, it is reshaping the way I see legal management through data, metrics, and results, showing that lawyers can also be proactive and make data-driven decisions.
Thanks for putting together such a comprehensive book. I can't wait to dive in.
If you wish to deepen your knowledge on this topic, I strongly recommend reading Professor Mori Kabiri’s book – Legal Operations – The Professional’s Handbook to Operational Excellence, as well as following upcoming initiatives from Jurídico Sem Gravata, which has proven to be an excellent source of learning and networking.
As a Legal Ops professional, this book has become my go-to resource. I own many legal-related books, but this is the only one that earns a permanent place on my desk. Time and again, I reach for it to identify the right KPIs for a particular practice group or circumstance. I also use it for inspiration on which charts to include in reports, making it an essential tool not only for metrics but also for clear communication. The content is thoughtfully laid out, making it easy to quickly find exactly what you need or to spark fresh ideas. Whether you’re working in-house or at a law firm, and regardless of department size, this book is an invaluable guide. Highly recommended!
Mori Kabiri ‘s book, "Legal Operations KPIs," is an excellent starting point for understanding your operation based on quantifiable data. The book covers everything from basic visualization techniques to the information you should collect to interpret data. After reading, you may find yourself reevaluating your processes and available technology within your legal department.
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