The launch of resources like your Legal Operations KPIs book are proving instrumental. They’re helping legal teams across the region better align with business goals, navigate local challenges, and drive measurable improvements.

This is the new metrics bible for Legal Ops!

An easy to digest book packed with useful material.

Thanks for putting together such a comprehensive book. I can't wait to dive in.

Had a wonderful night at the ACEDS holiday party tonight (Atlanta). Hey Mori Kabiri recognize anything?

📬 Last Friday's mail delivered me some weekend reading. I've browsed this through over the weekend and here's why you should consider buying it too ⤵️ 👩‍💻Background: I've studied operations management at uni. This means basic operational metrics and concepts, like throughput time, cycle time and line balancing are very familiar to me. It comes as no surprise that this book has some legal-specific metrics that I could also call something else in traditional ops management lingo. BUT. If you do not have a degree in this field, this book brings you plenty more than the basics – put in a legal context! Instead of explaining specifically how for example throughput time can be utilized in a legal ops context, you can eg. just have a read about MAA (read the book if you want to know what it is 😉). 📖 The layout of each spread on each metric is well thought out and repeats itself. If you are struggling with a specific issue, you can start browsing and easily comparing various metrics to establish which could help you track and collect data on the situation.

This is going to be an impactful and insightful session that leverages Mori Kabiri's deep experience and content from his new handbook on "Legal Operations KPIs".

A holiday break must read!

A valuable book for any professional starting their journey in the world of legal operations. From the beginning, the author aims to convey a balanced approach between the technical and personal skills needed by these professionals to connect with the business and people, understand their needs, and provide value to the client.

Este texto apunta a uno de los desafíos más importantes en mi día a día: entender la eficiencia y calidad de nuestro servicio y cómo podemos demostrar el valor que aportamos, especialmente a través de los kpis. Los kpis en el ámbito legal suelen ser un reto, equilibrando lo objetivo con lo subjetivo. Este libro ofrece no solo herramientas prácticas para comprender, calcular y aplicar estos indicadores, sino que también es útil tanto para principiantes como para expertos en la materia.