KPIs that Power Legal Teams

Invaluable legal operations resource! A lot of people talk about KPI's in the legal industry/legal operations, but this book provides a detailed, solid foundation for readers who want to put theory into practice. As the saying goes, "you can't improve what you don't measure," and this book is an invaluable resource for anyone looking to measure performance and optimize legal operations. Mori Kabiri is universally regarded as an authority on this topic, and I'm grateful he and his team took the time to share his wisdom in writing!

Mr. Kabiri provided practical examples and use case scenarios to illustrate the impact of data visualization techniques and data storytelling on the interpretive quality of data analyses and decision-making processes in companies.

The author demonstrates such a deep understanding of the subject matter and understand KPI's so fundamentally that his work here can easily be adopted and adapted outside legal operations. I highly recommend reading this well written book to get insight as to what good KPI's are, how the affect decision making and how to fine tune them to get a lot of performance improvement, by making decisions that fully incorporate KPI's as presented here. Anyone dealing with KPI might want to have a copy of this book on their desk. This is a book which is written incredibly complete but also accessible to those with less of a background who are willing to put in an effort and understand the book.' Great job

Foi muito legal! Saímos com muito bons insights! 👏👏👏

This is the new metrics bible for Legal Ops!

“Developing Meaningful KPIs” para o Departamento Jurídico vai permitir que os números mostrem a realidade, segundo o palestrante e autor do livro Legal Operations KPIs, o professor Mori Kabiri, que generosamente compartilhou seus conhecimentos.

Wells balanced book, easy to read and understand to the point. I loved all the charts, facts and figures to help understand better , very useful for legal field.

El autor, Mori Kabiri, un experto experimentado en la transformación de operaciones legales nos guía con una claridad y profundidad impresionantes. "Operaciones Legales KPIs" no se limita a enumerar métricas; empodera a los profesionales jurídicos con instrucciones detalladas para crear, interpretar y utilizar informes y KPIs de manera efectiva.

If you think about KPI within Legal - THIS IS YOUR book

Great book, great timing. We have been asking for metrics from our law firm partners for years. This will make it much easier for them to understand and respond to the Voice of the Customer. This is a must-have reference book, whether you are in a law firm or in-house.

oi otimo o evento e reencontra-los!

O evento trouxe uma reflexão importante: a transformação estratégica dos departamentos jurídicos, que precisam deixar de ser centros de custo reativos para se tornarem parceiros de negócio proativos. O paralelo feito com áreas como Finanças e TI, que já passaram por esse processo e hoje são essenciais ao planejamento estratégico, deixou claro o caminho que temos pela frente. O ponto central foi a utilização de dados, análises e KPIs como ferramentas-chave para essa evolução. A apresentação percorreu de um panorama conceitual até um guia prático, mostrando metodologias para identificar, definir e monitorar métricas que realmente agreguem valor ao negócio. No fim, a mensagem foi clara: o que não se mede, não se gerencia, e transformar dados em estratégia é o caminho para uma gestão mais eficiente, dentro e fora do jurídico.

📬 Last Friday's mail delivered me some weekend reading. I've browsed this through over the weekend and here's why you should consider buying it too ⤵️ 👩‍💻Background: I've studied operations management at uni. This means basic operational metrics and concepts, like throughput time, cycle time and line balancing are very familiar to me. It comes as no surprise that this book has some legal-specific metrics that I could also call something else in traditional ops management lingo. BUT. If you do not have a degree in this field, this book brings you plenty more than the basics – put in a legal context! Instead of explaining specifically how for example throughput time can be utilized in a legal ops context, you can eg. just have a read about MAA (read the book if you want to know what it is 😉). 📖 The layout of each spread on each metric is well thought out and repeats itself. If you are struggling with a specific issue, you can start browsing and easily comparing various metrics to establish which could help you track and collect data on the situation.

Congratulations! The event was very well organized, and the content was truly rich and meaningful for all of us.

This book on Law Firm KPIs by Mori Kabiri could be a game changer for aligning innovation with measurable outcomes. It echoes broader shifts where firms are using data to optimize CLM and beyond, reducing inefficiencies by up to 30% in some cases.

I’ve been focusing more on legal ops lately, and one thing stands out: most teams think they’re further behind than they actually are. After reading the brilliant 𝘓𝘦𝘨𝘢𝘭 𝘖𝘱𝘦𝘳𝘢𝘵𝘪𝘰𝘯𝘴 𝘒𝘗𝘐𝘴 by Mori Kabiri, I’ve been helping in-house legal teams assess their operational maturity using the four-pillar framework: 𝗣𝗲𝗼𝗽𝗹𝗲: Do you have the right skills and expertise? Are you more proactive or reactive? How do you handle difficult matters? 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀: Are your processes driving results or dragging you down? Where can you unlock quick wins? Even small improvements compound over time. 𝗧𝗲𝗰𝗵: Is your tech stack delivering results or just racking up costs? Are you using legal-specific tools or just making do with generic systems? Who is stepping up as your team’s CTO? 𝗗𝗮𝘁𝗮: Can you clearly demonstrate your team’s value to the business? Are you tracking the right metrics, telling the right story, and making evidence-based decisions? Without actionable data, you’re flying blind. I ask teams to rate themselves one to four on each pillar. Most are stronger than they realise and gain clarity on their blind spots. Right now, I’m working with several innovative legal leaders to transform their legal operations and I’m always happy to connect with new teams who are ready to level up. 𝗪𝗵𝗲𝗿𝗲 𝘄𝗼𝘂𝗹𝗱 𝘆𝗼𝘂 𝗽𝗹𝗮𝗰𝗲 𝘆𝗼𝘂𝗿 𝗹𝗲𝗴𝗮𝗹 𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝘁𝗼𝗱𝗮𝘆?

A good complement to your initial book.

Just ordered on Amazon! Loving the idea, and I am looking forward to implementing that!

Mori Kabiri what’s gonna be on the final?

Muito relevante ver a aplicação de KPIs no jurídico corporativo.