KPIs that Power Legal Teams

Congratulations! The event was very well organized, and the content was truly rich and meaningful for all of us.

Por ustedes es bien sabido que, como analista de operaciones legales, me encuentro en la búsqueda de formas de demostrar el valor y la eficiencia de mi trabajo. Hace poco empecé a leer el libro Operaciones Legales de Mori Kabiri y he encontrado en las páginas que llevo herramientas precisas para optimizar procesos y gestionarlos de manera más efectiva. Las explicaciones sobre KPIs y métricas son claras y aplicables. Aunque aún no he terminado, ya me ha dejado una impresión muy positiva. Una vez lo acabe, compartiré algunos insights con ustedes para mantenerlos al tanto.

Legal Operations KPIs no Brasil: o desenvolvimento de um tema tão importante nos jurídicos do nosso país!

Excelente! Informações valiosas. Bem explicativo, rico e um marco. Nada parecido na literatura jurídica. Recomendo.

Very impressed with your deep work in legal KPIs.

Being excellent and client-focused is no longer enough. Success depends equally on becoming data-centric—extracting data and knowledge from partners' heads into firm-wide systems. Structured, complete data is the launchpad for utilising the potential of Gen-AI, and KPIs are the levers that shape the data-centric culture law firms should want to build.

Mori é simplesmente fantástico. Faltam adjetivos para qualificar a oportunidade de aprendizado que tivemos hoje.

I’ve been focusing more on legal ops lately, and one thing stands out: most teams think they’re further behind than they actually are. After reading the brilliant 𝘓𝘦𝘨𝘢𝘭 𝘖𝘱𝘦𝘳𝘢𝘵𝘪𝘰𝘯𝘴 𝘒𝘗𝘐𝘴 by Mori Kabiri, I’ve been helping in-house legal teams assess their operational maturity using the four-pillar framework: 𝗣𝗲𝗼𝗽𝗹𝗲: Do you have the right skills and expertise? Are you more proactive or reactive? How do you handle difficult matters? 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀: Are your processes driving results or dragging you down? Where can you unlock quick wins? Even small improvements compound over time. 𝗧𝗲𝗰𝗵: Is your tech stack delivering results or just racking up costs? Are you using legal-specific tools or just making do with generic systems? Who is stepping up as your team’s CTO? 𝗗𝗮𝘁𝗮: Can you clearly demonstrate your team’s value to the business? Are you tracking the right metrics, telling the right story, and making evidence-based decisions? Without actionable data, you’re flying blind. I ask teams to rate themselves one to four on each pillar. Most are stronger than they realise and gain clarity on their blind spots. Right now, I’m working with several innovative legal leaders to transform their legal operations and I’m always happy to connect with new teams who are ready to level up. 𝗪𝗵𝗲𝗿𝗲 𝘄𝗼𝘂𝗹𝗱 𝘆𝗼𝘂 𝗽𝗹𝗮𝗰𝗲 𝘆𝗼𝘂𝗿 𝗹𝗲𝗴𝗮𝗹 𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝘁𝗼𝗱𝗮𝘆?

Transforming the Corporate Legal Department with Metrics and KPIs In this episode of the Reinventing Professionals podcast, featuring: ⭐ Mori Kabiri, founder of InfiniGlobe LLC ⭐ Julie Richer, the Director of Legal Operations at Bath & Body Works ⭐ Mike Russell, the Head of Global Legal Operations at Expedia Group I was fortunate to discuss: ✅ The new book, "Legal Operations KPIs: The Professional's Handbook to Operational Excellence." ✅ How metrics and KPIs in legal have evolved. ✅ Metrics that legal operations teams should monitor. ✅ Best practices for integrating data analytics into legal operations.

Participar en el Foro de Legal Operations & KPIs es una oportunidad única para transformar la gestión jurídica en nuestros departamentos legales y despachos jurídicos, mediante la implementación de métricas claras y estrategias operativas efectivas. Aquí se comparten experiencias y aprendizajes, se descubren mejores prácticas y se impulsa la innovación legal. ¡Tu presencia en el Foro fortalece el futuro del área jurídica!

“Developing Meaningful KPIs” para o Departamento Jurídico vai permitir que os números mostrem a realidade, segundo o palestrante e autor do livro Legal Operations KPIs, o professor Mori Kabiri, que generosamente compartilhou seus conhecimentos.

Nice addition!

Livro excelente! Consegue mesclar uma sólida base teórica, com aplicações práticas factíveis, as quais, ao mesmo tempo em que são fáceis de criar e usar, são extremamente poderosas na geração de dados relacionados às metrificações de um departamento jurídico, permitindo extrair insights e informações que servirão para um processo de decisão informado.

🔹 Palestrante Internacional no Jurídico Sem Gravata! A reunião deste mês do Jurídico Sem Gravata teve como palestrante o Prof. Mori Kabiri, referência global em indicadores (KPIs) para Departamentos Jurídicos e Escritórios de Advocacia. Além dos integrantes do nosso Instituto, contamos com convidados especiais da Comissão de Apoio a Departamentos Jurídicos da OAB/SP e também da Comissão de Apoio a Departamentos Jurídicos da OAB/SP da Comissão da Advocacia Corporativa OAB/CE. Dentre os vários ensinamentos, vale destacar aqui alguns dos principais pontos: 1️⃣ Saiba quais são seus objetivos antes de definir KPIs. 2️⃣ Foque em até 5 KPIs. Nem tudo que é medido é KPI... 3️⃣ Seja realista: KPIs devem indicar resultados concretos! 4️⃣ Todo KPI precisa ter um dono. Sem interpretação, não há valor... 5️⃣ KPIs servem para melhorar processos, não para punir pessoas! 6️⃣ KPIs só são relevantes se alinhados à estratégia da organização!

Outstanding Resource! As a Legal Ops professional, this book has become my go-to resource. I own many legal-related books, but this is the only one that earns a permanent place on my desk. Time and again, I reach for it to identify the right KPIs for a particular practice group or circumstance. I also use it for inspiration on which charts to include in reports, making it an essential tool not only for metrics but also for clear communication. The content is thoughtfully laid out, making it easy to quickly find exactly what you need or to spark fresh ideas. Whether you’re working in-house or at a law firm, and regardless of department size, this book is an invaluable guide. Highly recommended!

This book on Law Firm KPIs by Mori Kabiri could be a game changer for aligning innovation with measurable outcomes. It echoes broader shifts where firms are using data to optimize CLM and beyond, reducing inefficiencies by up to 30% in some cases.

This is a great book to learn about all the different key performance indicators relevant to legal operations. Highly recommended.

📬 Last Friday's mail delivered me some weekend reading. I've browsed this through over the weekend and here's why you should consider buying it too ⤵️ 👩‍💻Background: I've studied operations management at uni. This means basic operational metrics and concepts, like throughput time, cycle time and line balancing are very familiar to me. It comes as no surprise that this book has some legal-specific metrics that I could also call something else in traditional ops management lingo. BUT. If you do not have a degree in this field, this book brings you plenty more than the basics – put in a legal context! Instead of explaining specifically how for example throughput time can be utilized in a legal ops context, you can eg. just have a read about MAA (read the book if you want to know what it is 😉). 📖 The layout of each spread on each metric is well thought out and repeats itself. If you are struggling with a specific issue, you can start browsing and easily comparing various metrics to establish which could help you track and collect data on the situation.

Thank you, Mori for a great session. I learned a lot!

Excelente! Estoy seguro que el libro en esta versión ofrece gran valor por ser un contenido innovador en este idioma.