Frequently Asked Questions

Find answers to the most common questions about LegalOpsKPIs.com

LegalOpsKPIs.com started as a digital version of the Legal Operations KPIs book, offering all the metrics in a searchable, filterable format. It now also includes the full content of the Law Firm KPIs book, providing practical, data-driven insights for both corporate legal teams and law firms. Over time, it has expanded to a comprehensive platform that includes a metric library, expert video interviews, discussion forums, and networking opportunities. The platform ensures that you are always up-to-date with real-time industry trends.
  • Interactive tools for exploring legal operations metrics;
  • Video library with expert insights;
  • Forums for knowledge-sharing;
  • Downloadable templates;
  • Resources to optimize legal operations and make data-driven decisions.
The Forum is a community where legal professionals connect to share insights and grow together. It includes expert-led sessions, resources, and networking opportunities that aim to improve legal operations through data-driven decisions.
The Forum is open to:
  • In-house legal professionals: Legal operations teams, corporate counsel, and legal department managers.
  • Academia: Professors, researchers, and students focused on legal operations or technology.
  • Law firm professionals: Attorneys, partners, and paralegals collaborating with legal departments on performance and operational initiatives.
There are different options:
  • Book owners: Free access to the Forum upon registration.
  • Standard Plan: Annual subscription for basic resources and Forum access.
  • Premium Plan: Annual subscription with additional resources, exclusive templates, and priority support.
Forum meetings vary by region, but typically include monthly or quarterly events such as workshops, expert panels, and Q&A sessions. For specific meeting schedules, please refer to your regional chapter's page.
Follow the steps:
  1. Register on the LegalOpsKPIs.com platform.
  2. Select your regional chapter. Find the list here: Legal Operations & KPIs Forum.
  3. Complete the application form.
  4. Wait for approval from the regional chapter chair.
We offer three subscription plans:
  • Free Trial: Limited-time access to basic features.
  • Book Owner: If you own a book, you have access to the platform, forum and essential resources.
  • Standard Plan: Full access to the Forum and essential resources.
  • Premium Plan: Includes advanced analytics, downloadable templates, and priority support.
Yes! If you're representing an organization and want multiple users to have access, we offer bulk discounts. Contact support@LegalOpsKPIs.com for more details.
Book owners receive complimentary platform access for 12 months from the date of registration. After that, you can continue your access by renewing with a paid annual subscription.
No. Owning the book gives you one year of online access to the platform. A subscription is separate and renews annually, providing ongoing access to updated metrics, exclusive content, and downloadable tools.
Our workshops are tailored to companies rather than being public events. We come to your company, deliver a seminar, and help you implement KPIs that align with your goals. The workshop is fully customized to your specific needs, providing a hands-on experience with real-world application.
To schedule a tailored workshop for your company, please contact us at support@LegalOpsKPIs.com. We'll work with you to understand your goals and set up a seminar that fits your needs.
The book is available in the "Metrics" and "Articles" sections of the platform. You can explore the content page by page, interact with charts, and ask questions as you go. The online version mirrors the book's print format but adds interactive features to enhance your learning experience.
Yes. All book content—chapters, charts, and footnotes—is available online, organized into searchable metrics and articles. Premium subscribers also get exclusive articles and tools not included in the print edition.
You can buy the physical book on Amazon in English, Spanish, and Portuguese:You can also buy the digital version on Google Play Books in English, Spanish, and Portuguese:
You can buy the physical or digital book in English on Amazon and Google Play Books:
Templates are available to Premium subscribers. To download, navigate to the desired metric and click the "Download" button located at the top-right corner of the page.
We take your privacy and security seriously. The platform follows industry-standard encryption protocols, secure storage practices, and access restrictions to ensure your data remains private and protected. InfiniGlobe, the company behind LegalOpsKPIs.com, is ISO 27001 certified and adheres to stringent security measures to safeguard your information. For full details, please refer to our Privacy Policy.
If you need assistance, whether it's related to the platform, technical issues, or questions about your account, you can reach us by:
If you're having trouble logging in, use the Forgot Password option. For persistent issues, please contact our support team at support@LegalOpsKPIs.com for further help.