This book is terrific! What sets it apart from the others is the comprehensive description of each metric, as well as data sources and alternatives. I refer to it all the time.

Great learning opportunity! In Mexico legal ops and KPI are topics that aren't discussed as much as they should, there are much benefits for in-house counsels in learning about these topics.

Being excellent and client-focused is no longer enough. Success depends equally on becoming data-centric—extracting data and knowledge from partners' heads into firm-wide systems. Structured, complete data is the launchpad for utilising the potential of Gen-AI, and KPIs are the levers that shape the data-centric culture law firms should want to build.

For the most part, Legal Ops is a relatively new role in terms of a "title" but many people have been doing to work for years. Mori's book serves as the infrastructure. It provides tangible workflows that are extremely detailed and in my opinion his work is the anchor or underpinning to any Legal Ops team. I am only half way through the book and find myself pausing to contemplate how to fold these concepts into my workflows, hence the tags/markers on the margin to make sure I go back! These KPI's are in such demand and ultimately provide the organization with detailed analysis to unpack efficiencies, areas for improvement, shifts in spend, etc. The digital version of the book which is accessible via your hard copy fosters a culture for submitting questions and knowledge sharing which makes us all better!

Legal Operations KPIs – O Manual do Profissional Jurídico para a Excelência Operacional”, de Mori Kabiri. Eu acredito muito que o jurídico pode (e deve) ser mais estratégico, e isso passa, inevitavelmente, por dados, indicadores e decisões baseadas em informação real. A gestão por KPIs sempre foi algo que me encanta, e quanto mais mergulho nesse universo, mais vejo o quanto ele é essencial pra construir uma cultura data driven dentro do jurídico, fortalecendo o trabalho em equipe e apoiando decisões mais inteligentes e transparentes. Meu objetivo com essa leitura é me aprofundar ainda mais em como aplicar indicadores e métricas na prática, conectando performance, eficiência e propósito, e compartilhar aprendizados que possam somar à rotina de todos nós que vivemos o jurídico no dia a dia.

As you’re growing your career in legal ops, it really is a marathon, not a sprint. Learn as much as you can as you go along and be patient about it. Learn what you want to learn, learn as you need to learn. There are amazing resources like ‘Legal Operations KPIs’ that can help guide you along the way.

Operaciones Legales KPIs aborda el desafío crucial de transformar los departamentos legales de centros de costos tradicionales a unidades de negocio dinámicas, todo a través del análisis de datos. Este libro llena un vacío significativo en el ámbito jurídico al enfocarse en métricas y KPIs específicos que no solo desglosan los datos, sino que también revelan las historias que estos cuentan.

The launch of resources like your Legal Operations KPIs book are proving instrumental. They’re helping legal teams across the region better align with business goals, navigate local challenges, and drive measurable improvements.

I keep referring to it [Legal Operations KPIs] as the Bible, and anybody who wants to know anything about KPIs for a really legal department, this really is, to me, the best place to start.

It is truly another world of knowledge!