I also have a copy of this book on my home desk waiting for the holidays to be done, so I can dig in.

Outstanding Resource! As a Legal Ops professional, this book has become my go-to resource. I own many legal-related books, but this is the only one that earns a permanent place on my desk. Time and again, I reach for it to identify the right KPIs for a particular practice group or circumstance. I also use it for inspiration on which charts to include in reports, making it an essential tool not only for metrics but also for clear communication. The content is thoughtfully laid out, making it easy to quickly find exactly what you need or to spark fresh ideas. Whether you’re working in-house or at a law firm, and regardless of department size, this book is an invaluable guide. Highly recommended!

Excelente! Estoy seguro que el libro en esta versión ofrece gran valor por ser un contenido innovador en este idioma.

Mori is one of the smartest guys I've ever worked with... this is bound to be a must read.

Had a wonderful night at the ACEDS holiday party tonight (Atlanta). Hey Mori Kabiri recognize anything?

We are also very grateful for the opportunity to access such a relevant and timely book.

The content is impeccably organized and holds value for those across any legal operations role.

Mori Kabiri , your book is invaluable to not only people starting their KPI journey, but also refreshing it.

We need more of legal ops practical handbooks!

Being excellent and client-focused is no longer enough. Success depends equally on becoming data-centric—extracting data and knowledge from partners' heads into firm-wide systems. Structured, complete data is the launchpad for utilising the potential of Gen-AI, and KPIs are the levers that shape the data-centric culture law firms should want to build.