The legal market is changing fast and so are client expectations. It’s no longer just about measurable outcomes, but about real impact. Used effectively, KPIs empower law firms to deliver strategic value, optimize performance, and stay competitive in a data-driven world.

En mi curiosidad de seguirme capacitando en temas de #LegalOps, encontré un libro que me está brindando claves y pasos metódicos para optimizar la gestión de las Operaciones Legales, para que las Direcciones Legales pasen de ser un "centro de costos/gasto" a un centro que aporta valor y data legal a las compañías. Definitivamente desde un punto de vista innovador y práctico, está re-enfocando mi manera de ver la gestión legal con datos, métricas y resultados, demostrando que los abogados también podemos ser previsores y tomar decisiones con data.

In a rapidly evolving legal market, Law Firm KPIs by Mori Kabiri is the book many of us in legal finance and analytics have been waiting for. As Director of FP&A, I routinely face the challenge of translating mountains of firm data into insight, strategy, and action. Kabiri’s book provides not only a taxonomy of over 80 clearly defined KPIs but a much-needed framework for turning law firm data into a shared language of performance and value. The book’s value lies in three core strengths: 1. Clarity and Practicality: Each KPI is laid out with definition, calculation, data sources, pitfalls, trend insights, and improvement strategies. Whether you're assessing realization, partner profitability, or AI adoption rates, the format allows for immediate application without wading through unnecessary academic detail. 2. Audience-Aware Structure: Kabiri understands the varied roles within a law firm—from managing partners to HR and legal ops—and aligns each metric to its relevant stakeholders. This makes it easier to drive cross-functional alignment. 3. Forward-Thinking with an Operational Backbone: Particularly impressive is the inclusion of metrics around Alternative Fee Arrangements (AFAs), AI impact, knowledge reuse, and cost-to-serve measures like Operating Cost per Billable Hour (OCPBH).

Picking up a copy immediately.

Legal Operations KPIs – The Professional’s Handbook to Operational Excellence by Mori Kabiri is a book with in-depth, practical examples considering the business and KPIs associated with legal operations. The book covers data, metrics and KPIs, and includes explanations and examples for spend management, budgets, resources and performance management, law firm and vendor management (including external expense distribution analysis), cross-functional collaboration, diversity and inclusion, and risk management and best practices. This is a great toolkit to start off anyone wanting help with practical tips and examples.

Excelente! Estoy seguro que el libro en esta versión ofrece gran valor por ser un contenido innovador en este idioma.

Had a wonderful night at the ACEDS holiday party tonight (Atlanta). Hey Mori Kabiri recognize anything?

This is incredible! Can’t wait to digest this!

As somebody who has been tasked with heading up a legal operation department, this book has been very helpful and detailed to give me a better idea of what to look and aim for in efficiently running the law department. I recommend it for anyone who is beginning to create a Legal Operations department or is already involved but looking to further their progress.

Great guide that consolidates many different aspects of metrics and KPIs into one source. The book is also linked to an interactive website that supports a more dynamic experience.