📬 Last Friday's mail delivered me some weekend reading. I've browsed this through over the weekend and here's why you should consider buying it too ⤵️ 👩‍💻Background: I've studied operations management at uni. This means basic operational metrics and concepts, like throughput time, cycle time and line balancing are very familiar to me. It comes as no surprise that this book has some legal-specific metrics that I could also call something else in traditional ops management lingo. BUT. If you do not have a degree in this field, this book brings you plenty more than the basics – put in a legal context! Instead of explaining specifically how for example throughput time can be utilized in a legal ops context, you can eg. just have a read about MAA (read the book if you want to know what it is 😉). 📖 The layout of each spread on each metric is well thought out and repeats itself. If you are struggling with a specific issue, you can start browsing and easily comparing various metrics to establish which could help you track and collect data on the situation.

Legal Operations KPIs is a must read for all legal operations and law department management teams. It’s a fascinating read.

This book on Law Firm KPIs by Mori Kabiri could be a game changer for aligning innovation with measurable outcomes. It echoes broader shifts where firms are using data to optimize CLM and beyond, reducing inefficiencies by up to 30% in some cases.

Legal Operations KPIs – O Manual do Profissional Jurídico para a Excelência Operacional”, de Mori Kabiri. Eu acredito muito que o jurídico pode (e deve) ser mais estratégico, e isso passa, inevitavelmente, por dados, indicadores e decisões baseadas em informação real. A gestão por KPIs sempre foi algo que me encanta, e quanto mais mergulho nesse universo, mais vejo o quanto ele é essencial pra construir uma cultura data driven dentro do jurídico, fortalecendo o trabalho em equipe e apoiando decisões mais inteligentes e transparentes. Meu objetivo com essa leitura é me aprofundar ainda mais em como aplicar indicadores e métricas na prática, conectando performance, eficiência e propósito, e compartilhar aprendizados que possam somar à rotina de todos nós que vivemos o jurídico no dia a dia.

Very impressed with your deep work in legal KPIs.

This is going to be an impactful and insightful session that leverages Mori Kabiri's deep experience and content from his new handbook on "Legal Operations KPIs".

The author demonstrates such a deep understanding of the subject matter and understand KPI's so fundamentally that his work here can easily be adopted and adapted outside legal operations. I highly recommend reading this well written book to get insight as to what good KPI's are, how the affect decision making and how to fine tune them to get a lot of performance improvement, by making decisions that fully incorporate KPI's as presented here. Anyone dealing with KPI might want to have a copy of this book on their desk. This is a book which is written incredibly complete but also accessible to those with less of a background who are willing to put in an effort and understand the book.' Great job

This looks great. My goal for 2024 is to be KPI focused and this guide is just what I need.

Great learning opportunity! In Mexico legal ops and KPI are topics that aren't discussed as much as they should, there are much benefits for in-house counsels in learning about these topics.

A holiday break must read!