Estou gostando demais da leitura do livro Legal Operations KPIs, do Mori Kabiri; a experiência está sendo incrível. A obra consegue equilibrar de forma brilhante a praticidade com a densidade teórica, oferecendo ferramentas concretas para quem deseja implementar avaliações de desempenho eficazes na área jurídica. O que mais me chamou a atenção até agora é como o livro estrutura metodologias aplicáveis, sem cair no academicismo excessivo. É o tipo de leitura que não só amplia a visão estratégica, mas também fornece insights acionáveis para a melhoria contínua dos processos jurídicos. Eu, como entusiasta, aplicandor de métricas de desempenho e professor de matérias sobre o assunto já percebo na leitura que o livro tem tudo para ser uma revolução na definição, escolha e aplicação de métricas de desempenho!

Congrats on this! We need more of legal ops practical handbooks!

This book is an excellent resource for KPIs for anyone involved in legal operations. The QR codes are very convenient for going to specific section online. The author does an excellent job providing suggestions for trend analysis.

I’ve been focusing more on legal ops lately, and one thing stands out: most teams think they’re further behind than they actually are. After reading the brilliant 𝘓𝘦𝘨𝘢𝘭 𝘖𝘱𝘦𝘳𝘢𝘵𝘪𝘰𝘯𝘴 𝘒𝘗𝘐𝘴 by Mori Kabiri, I’ve been helping in-house legal teams assess their operational maturity using the four-pillar framework: 𝗣𝗲𝗼𝗽𝗹𝗲: Do you have the right skills and expertise? Are you more proactive or reactive? How do you handle difficult matters? 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀: Are your processes driving results or dragging you down? Where can you unlock quick wins? Even small improvements compound over time. 𝗧𝗲𝗰𝗵: Is your tech stack delivering results or just racking up costs? Are you using legal-specific tools or just making do with generic systems? Who is stepping up as your team’s CTO? 𝗗𝗮𝘁𝗮: Can you clearly demonstrate your team’s value to the business? Are you tracking the right metrics, telling the right story, and making evidence-based decisions? Without actionable data, you’re flying blind. I ask teams to rate themselves one to four on each pillar. Most are stronger than they realise and gain clarity on their blind spots. Right now, I’m working with several innovative legal leaders to transform their legal operations and I’m always happy to connect with new teams who are ready to level up. 𝗪𝗵𝗲𝗿𝗲 𝘄𝗼𝘂𝗹𝗱 𝘆𝗼𝘂 𝗽𝗹𝗮𝗰𝗲 𝘆𝗼𝘂𝗿 𝗹𝗲𝗴𝗮𝗹 𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝘁𝗼𝗱𝗮𝘆?

This new resource (and awesomely integrated companion website) will take your legal data analytics to the next level. Finally, a one-stop-stop for legal metrics that explains exactly what each means, plus how to calculate and most importantly, how to communicate using this data to tell your story!

I’m jumping on the bandwagon of those who already recommended the book—and that just confirms it’s definitely worth reading. You can find a lot of content about KPIs and OKRs in general, and there’s plenty of talk about how Legal Operations provides value to an organization. But I’ve never seen such a precise analysis and listing of metrics that are specifically suited to provide evidence of that value through reliable data. I’m glad I read it before tackling some KPI-related topics this year—and I’ll certainly recommend it to the team.

I just read the recent article “Law Firm KPIs: The Professional’s Handbook for Pricing, Productivity, Profitability,” and it feels like a must-read for any firm serious about growth.

We are also very grateful for the opportunity to access such a relevant and timely book.

Excellent Reading Reference about legal KPIs. Well organized and comprehensive look at legal operations KPIs. This is a must have book for General Counsel, Chief Legal Officers and other legal operations professionals.

📬 Last Friday's mail delivered me some weekend reading. I've browsed this through over the weekend and here's why you should consider buying it too ⤵️ 👩‍💻Background: I've studied operations management at uni. This means basic operational metrics and concepts, like throughput time, cycle time and line balancing are very familiar to me. It comes as no surprise that this book has some legal-specific metrics that I could also call something else in traditional ops management lingo. BUT. If you do not have a degree in this field, this book brings you plenty more than the basics – put in a legal context! Instead of explaining specifically how for example throughput time can be utilized in a legal ops context, you can eg. just have a read about MAA (read the book if you want to know what it is 😉). 📖 The layout of each spread on each metric is well thought out and repeats itself. If you are struggling with a specific issue, you can start browsing and easily comparing various metrics to establish which could help you track and collect data on the situation.