Book preview
Firms generate mountains of data, yet many struggle to turn it into better pricing, stronger margins, or clearer client value. Law Firm KPIs bridges that gap. Focusing squarely on measures that matter, it equips firm leaders to read the numbers and act on them. Inside you will find detailed metrics, reporting strategies, best-practice guidance, and practical insights you can apply across every practice group.

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I’m jumping on the bandwagon of those who already recommended the book—and that just confirms it’s definitely worth reading. You can find a lot of content about KPIs and OKRs in general, and there’s plenty of talk about how Legal Operations provides value to an organization. But I’ve never seen such a precise analysis and listing of metrics that are specifically suited to provide evidence of that value through reliable data. I’m glad I read it before tackling some KPI-related topics this year—and I’ll certainly recommend it to the team.
Had a wonderful night at the ACEDS holiday party tonight (Atlanta). Hey Mori Kabiri recognize anything?
Se você deseja se aprofundar nesse tema, recomendo fortemente a leitura do Livro do Prof. Mori Kabiri – Legal Operations – O Manual do Profissional Jurídico para a Excelência Operacional, assim como acompanhar as próximas iniciativas do Jurídico Sem Gravata, que tem se mostrado uma excelente fonte de aprendizado e networking.
Part V - Cross Functional Collaboration - Digging into this section of Mori Kabiri's Legal Operations KPIs is so inspiring . . . We are always “Better Together” Bridging the gap between Legal Departments and other Business Units.
KPIs are the language of modern legal leadership. Law Firm KPIs is a timely resource for firms ready to lead the next era.
Invaluable legal operations resource! A lot of people talk about KPI's in the legal industry/legal operations, but this book provides a detailed, solid foundation for readers who want to put theory into practice. As the saying goes, "you can't improve what you don't measure," and this book is an invaluable resource for anyone looking to measure performance and optimize legal operations. Mori Kabiri is universally regarded as an authority on this topic, and I'm grateful he and his team took the time to share his wisdom in writing!
Splendid evening at our latest Jurídico Sem Gravata meeting, this time with a brilliant presentation by Mori Kabiri on Legal Operations KPIs. I was lucky enough not only to have the opportunity to share valuable insights with Mr. Kabiri, but also to be awarded with his book.
The author demonstrates such a deep understanding of the subject matter and understand KPI's so fundamentally that his work here can easily be adopted and adapted outside legal operations. I highly recommend reading this well written book to get insight as to what good KPI's are, how the affect decision making and how to fine tune them to get a lot of performance improvement, by making decisions that fully incorporate KPI's as presented here. Anyone dealing with KPI might want to have a copy of this book on their desk. This is a book which is written incredibly complete but also accessible to those with less of a background who are willing to put in an effort and understand the book.' Great job
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