Explore LegalOpsKPIs.com

Go beyond the books with searchable KPI content, readiness tools, interactive charts, expert insights, practical resources, and Forum participation designed to help legal professionals measure and improve performance.

A laptop showing the KPI library with its filters

Digital Version of the Book

Access the book's content online on LegalOpsKPIs.com. Each QR code in the physical book links directly to the corresponding online section, with interactive charts and other digital features that extend the printed experience.

A QR code in the book opening its online section

Comprehensive Coverage: Law Department Track

Outside-Counsel Management
Cycle-Time & Workload Metrics
Technology Adoption & Efficiency
110+ Curated KPIs with Formulas

Control spend, streamline workflows, and demonstrate value with chapters on:

Spend Management
Budgeting
In-House Resource and Performance Management
Compliance and Risk Management
Cross-Functional Collaborations
Invoice and Data Quality Analysis
Diversity and Inclusion
Law Firm and Vendor Management

Inside the Platform

Search and Filter

Search by keyword and filter KPI content by category, audience, readiness level, tags, and other available criteria to quickly find the metrics most relevant to your needs.

Filtering KPI content by category and tags

Readiness Assessment Tool

Not every KPI fits every organization. The readiness assessment helps identify which metrics align with your current data availability, processes, and measurement capabilities.

The readiness assessment in use

Tailored Readiness Levels

Readiness levels show which KPIs are appropriate at different stages of development, from foundational measurement to more advanced, data-informed performance management.

KPI readiness levels

Video Library

Watch interviews and discussions on KPIs, data, technology, AI, and legal performance, with practical perspectives from professionals working across the legal industry.

The video library

Chart Library

Looking for inspiration for how to present your data? The Chart Library features a wide variety of charts used throughout the book, each paired with its own data set and detailed explanation.

The chart library

Interactive Charts

Designed with ease of use in mind, these charts make complex data accessible to everyone, regardless of technical background. Complex legal data is presented in clear, engaging, and interactive formats that turn analysis into an insightful experience.

An interactive chart

Request to Join the Forum

Connect with a community of professionals who meet regularly to explore topics related to legal, strategy, and performance. Exchange experiences, collaborate on ideas, and engage with guest speakers who bring valuable expertise and fresh thinking to the table.

A Forum session

Templates & Implementation Resources

Use downloadable templates, Excel files, datasets, and other practical resources to apply KPI concepts using your own data.

Downloadable KPI templates

Chart Chooser

Explore chart formats for comparisons, trends, distributions, and other common data structures to help select a visualization that fits what you are trying to communicate.

The chart chooser tool

Share and Collaborate

Something inspiring or thought-provoking? Easily share it with colleagues, add a comment or question, and invite others to collaborate. Others can join the discussion, provide feedback, and enrich the conversation with their own insights.

Sharing and commenting on a KPI

Testimonials

“[Legal Operations KPIs] consolidates many different aspects of metrics and KPIs into one practical source. Its connection to an interactive website creates a more dynamic experience and makes the material easier to explore and apply.”
Julie Richer
Julie Richer Senior Director Chief of Staff, Legal Operations Otsuka Pharmaceutical
“[Legal Operations KPIs and its integrated companion website] can take legal data analytics to the next level. Together, they explain what metrics mean, how to calculate them, and how to communicate the data effectively.”
Mike Russell
Mike Russell Head of Global Legal Operations Expedia Group
“Many organizations struggle not with the need for data, but with knowing which questions to ask. Benchmarking, expert guidance, and communities such as [LegalOpsKPIs.com] help teams share questions and find the answers needed to move forward.”
Richard Robinson
Richard Robinson Director, Legal Operations Toyota
“[Legal Operations KPIs] provides tangible, detailed workflows that can serve as an anchor for a Legal Operations team. Its KPIs help organizations identify efficiencies, improvement opportunities, and shifts in spend, while the connected digital experience supports questions and knowledge-sharing.”
Michelle Kovitch
Michelle Kovitch Chief Strategy Officer (CSO) S2Data
“Access to the online platform, legalopskpis.com/es, further enriches the reader’s experience by offering interactive charts, articles, forums, and collaboration with peers. This digital integration ensures legal professionals stay at the forefront of legal data analytics.”
Alejandro Portilla
Alejandro Portilla Lawyer Secretaría Distrital