Legal Operations KPIs, Second Edition

Legal Value, Spend, and Performance

Use the power of legal data to measure legal value, control spend, and improve performance. This expanded and updated Second Edition helps legal operations professionals, General Counsel, in-house legal teams, finance partners, and law firm leaders move beyond activity tracking and build metrics that support real decisions.

Language note: The Second Edition is currently available in English only. Spanish and Portuguese book editions are First Edition translations.

Legal Operations KPIs Book, Second Edition
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The book addresses the challenge of turning legal work into a more measurable, strategic part of the business through the use of data analytics. With a clear focus on metrics and KPIs, legal professionals with the tools to not only interpret data but also understand the decisions it supports. This is a comprehensive resource for those looking to improve performance, offering detailed metrics, reporting strategies, best practices, and practical insights that can be applied across the legal profession.

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Scan QR codes within the book to access enhanced content, additional templates, and join in on conversations. Transform your book into a dynamic resource for achieving operational excellence.

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Share your thoughts with us!

Book,Platform,Legal Operations

This new resource (and awesomely integrated companion website) will take your legal data analytics to the next level. Finally, a one-stop-stop for legal metrics that explains exactly what each means, plus how to calculate and most importantly, how to communicate using this data to tell your story!

Mike Russell
Mike Russell
Head of Global Legal Operations
Expedia Group
Book,Legal Department,Legal Operations

As a Legal Ops professional, this book has become my go-to resource. I own many legal-related books, but this is the only one that earns a permanent place on my desk. Time and again, I reach for it to identify the right KPIs for a particular practice group or circumstance. I also use it for inspiration on which charts to include in reports, making it an essential tool not only for metrics but also for clear communication. The content is thoughtfully laid out, making it easy to quickly find exactly what you need or to spark fresh ideas. Whether you’re working in-house or at a law firm, and regardless of department size, this book is an invaluable guide. Highly recommended!

Cindy Geib
Cindy Geib
from Amazon
Book,Legal Operations

Applause on this accomplishment! Legal Operations KPIs looks like a solid practice piece.

Yesenia Santiago Egner
Yesenia Santiago Egner
Legal Operations Executive Advisor
Otsuka Pharmaceutical
Book,Legal Department,Implementation

This book should be in the hands of every legal person in-house and aspiring legal person. Mori has given us a gift that is both thought provoking and practical in its application - Excellent work product!

Colin S. McCarthy
Colin S. McCarthy
CEO and Founder
Book,Legal Operations,Legal Department,Implementation

This book (in English or Spanish) is a great reference resource that helps explain what a metric is, what an indicator is, the different types of indicators, and how to visualize data for legal management. The book also provides different examples of indicators related to spend, budget, management, diversity, data quality, legal compliance, and risk management; and as if that weren’t enough, it also includes an entire chapter on best practices with a diagnostic tool for legal data analytics. In any organization, having the right indicators is crucial to properly guide work, innovation, technology implementation, and process improvement. This book will save hours of research by presenting a wide variety of indicators and helping teams decide which ones are right for them. This book is a major contribution to Spanish-language literature on legal operations, informed by years of industry experience, and will help accelerate knowledge for legal management teams across Spanish-speaking countries.

Patricia Villa Berger
Patricia Villa Berger
Special Advisor
Kerma Partners
Book,Implementation,Legal Department

All Legal Ops Team Should Read My team and I found this to be a great resource, and we have found ourselves referring back to it to generate more ideas as we build out our metrics capabilities.

A
Amazon Customer
from Amazon
Book,Law Firm

Excellent to bring Law Firm KPIs adapted to the Brazilian context. I liked the focus on pricing, productivity and profitability. This speaks volumes to how AI can support real-time measurements and decisions.

Leo Toco
Leo Toco
Founder & CEO
Book,Legal Operations

And the coolest part is that the website gives you a taste of the book.

Juliana Israel Borges
Juliana Israel Borges
Gerente de operações
Chenut
Book,Legal Operations

This is a great book to learn about all the different key performance indicators relevant to legal operations. Highly recommended.

T
Terah
from Amazon
Book,Law Firm

KPIs are levers for growth, accountability, and strategic decision making. Mori brings the 'why' and the 'how' together beautifully.

Connie Brenton
Connie Brenton
Founder and CEO
LegalOps.com

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