The Legal Operations KPIs Book

Turn legal operations into a strategic asset. Legal Operations KPIs helps legal teams use data, metrics, and reporting to drive performance, efficiency, and smarter business decisions.

Legal Operations KPIs Book
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The book addresses the challenge of turning legal work into a more measurable, strategic part of the business through the use of data analytics. With a clear focus on metrics and KPIs, legal professionals with the tools to not only interpret data but also understand the decisions it supports. This is a comprehensive resource for those looking to improve performance, offering detailed metrics, reporting strategies, best practices, and practical insights that can be applied across the legal profession.

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Book,Legal Operations,Implementation

A valuable book for any professional starting their journey in the world of legal operations. From the beginning, the author aims to convey a balanced approach between the technical and personal skills needed by these professionals to connect with the business and people, understand their needs, and provide value to the client.

Alejandra Vargas
Alejandra Vargas
Analista Legal Senior
Compañía Cervecera de Nicaragua
Book

To anyone looking to elevate their legal function, this is a book you shouldn’t miss! It’s available in both English and Spanish.

Itzú Martínez
Itzú Martínez
Legal Director
Sierra Metals
Book

Love your book!

Joy Holley
Joy Holley
Director of Legal Operations
Ameren
Book

Your hard work and dedication to its development are truly appreciated. Thank you for creating a valuable resource, and I look forward to exploring the insights and knowledge it holds.

Anil Kona
Anil Kona
Executive Director, COO
Covasant
Book,Legal Operations

The Legal Operations KPIs book is outstanding and becomes an essential read for anyone who wants to better understand the impact of KPIs in legal operations.

Natacha Brangioni
Natacha Brangioni
Assistente jurídico
Book,Law Firm

A very important legal perspective on KPIs. Data is for all audiences 💚

Fernanda Tannous, M.Sc
Fernanda Tannous, M.Sc
Sócia proprietária
Author,Book,Implementation

Mori Kabiri wrote an awesome book on Legal Operations KPIs. I’m currently using it to develop a dashboard and benchmarking program for my L&C team!

Rae Torres
Rae Torres
Technology Program Manager, Legal & Compliance
Book

Superb resource! A fantastic resource. Filled with actionable data and insights.

Colin Levy
Colin Levy
General Counsel
Malbek
Implementation,Book,Legal Department,Legal Operations

Mori Kabiri ‘s book, "Legal Operations KPIs," is an excellent starting point for understanding your operation based on quantifiable data. The book covers everything from basic visualization techniques to the information you should collect to interpret data. After reading, you may find yourself reevaluating your processes and available technology within your legal department.

Maria Noe Silva Villarroel
Maria Noe Silva Villarroel
VP Legal
Webdox CLM
Book,Law Firm,Implementation

In a rapidly evolving legal market, Law Firm KPIs by Mori Kabiri is the book many of us in legal finance and analytics have been waiting for. As Director of FP&A, I routinely face the challenge of translating mountains of firm data into insight, strategy, and action. Kabiri’s book provides not only a taxonomy of over 80 clearly defined KPIs but a much-needed framework for turning law firm data into a shared language of performance and value. The book’s value lies in three core strengths: 1. Clarity and Practicality: Each KPI is laid out with definition, calculation, data sources, pitfalls, trend insights, and improvement strategies. Whether you're assessing realization, partner profitability, or AI adoption rates, the format allows for immediate application without wading through unnecessary academic detail. 2. Audience-Aware Structure: Kabiri understands the varied roles within a law firm—from managing partners to HR and legal ops—and aligns each metric to its relevant stakeholders. This makes it easier to drive cross-functional alignment. 3. Forward-Thinking with an Operational Backbone: Particularly impressive is the inclusion of metrics around Alternative Fee Arrangements (AFAs), AI impact, knowledge reuse, and cost-to-serve measures like Operating Cost per Billable Hour (OCPBH).

Alina Mendoza
Alina Mendoza
Director of Management Reporting and Analytics
Holland & Knight

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