The Legal Operations KPIs Book

Turn legal operations into a strategic asset. Legal Operations KPIs helps legal teams use data, metrics, and reporting to drive performance, efficiency, and smarter business decisions.

Legal Operations KPIs Book
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The book addresses the challenge of turning legal work into a more measurable, strategic part of the business through the use of data analytics. With a clear focus on metrics and KPIs, legal professionals with the tools to not only interpret data but also understand the decisions it supports. This is a comprehensive resource for those looking to improve performance, offering detailed metrics, reporting strategies, best practices, and practical insights that can be applied across the legal profession.

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Book

E o mais legal que no site tem um gostinho do livro.

Juliana Israel Borges
Juliana Israel Borges
Gerente de operações
Chenut
Book

Applause on this accomplishment! Already.in the amz shopping 🛒. Looks like a solid practice piece.

Yesenia Santiago Egner
Yesenia Santiago Egner
Legal Operations Executive Advisor
Otsuka Pharmaceutical
Book,Legal Department,Legal Operations

I’ve been focusing more on legal ops lately, and one thing stands out: most teams think they’re further behind than they actually are. After reading the brilliant 𝘓𝘦𝘨𝘢𝘭 𝘖𝘱𝘦𝘳𝘢𝘵𝘪𝘰𝘯𝘴 𝘒𝘗𝘐𝘴 by Mori Kabiri, I’ve been helping in-house legal teams assess their operational maturity using the four-pillar framework: 𝗣𝗲𝗼𝗽𝗹𝗲: Do you have the right skills and expertise? Are you more proactive or reactive? How do you handle difficult matters? 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀: Are your processes driving results or dragging you down? Where can you unlock quick wins? Even small improvements compound over time. 𝗧𝗲𝗰𝗵: Is your tech stack delivering results or just racking up costs? Are you using legal-specific tools or just making do with generic systems? Who is stepping up as your team’s CTO? 𝗗𝗮𝘁𝗮: Can you clearly demonstrate your team’s value to the business? Are you tracking the right metrics, telling the right story, and making evidence-based decisions? Without actionable data, you’re flying blind. I ask teams to rate themselves one to four on each pillar. Most are stronger than they realise and gain clarity on their blind spots. Right now, I’m working with several innovative legal leaders to transform their legal operations and I’m always happy to connect with new teams who are ready to level up. 𝗪𝗵𝗲𝗿𝗲 𝘄𝗼𝘂𝗹𝗱 𝘆𝗼𝘂 𝗽𝗹𝗮𝗰𝗲 𝘆𝗼𝘂𝗿 𝗹𝗲𝗴𝗮𝗹 𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝘁𝗼𝗱𝗮𝘆?

Dominic Clark
Dominic Clark
Founder / Legal Consultant
Legal Studio
Book,Legal Department,Legal Operations

Outstanding Resource! As a Legal Ops professional, this book has become my go-to resource. I own many legal-related books, but this is the only one that earns a permanent place on my desk. Time and again, I reach for it to identify the right KPIs for a particular practice group or circumstance. I also use it for inspiration on which charts to include in reports, making it an essential tool not only for metrics but also for clear communication. The content is thoughtfully laid out, making it easy to quickly find exactly what you need or to spark fresh ideas. Whether you’re working in-house or at a law firm, and regardless of department size, this book is an invaluable guide. Highly recommended!

Cindy Geib
Cindy Geib
from Amazon
Book,Legal Operations

Legal Operations KPIs – O Manual do Profissional Jurídico para a Excelência Operacional”, de Mori Kabiri. Eu acredito muito que o jurídico pode (e deve) ser mais estratégico, e isso passa, inevitavelmente, por dados, indicadores e decisões baseadas em informação real. A gestão por KPIs sempre foi algo que me encanta, e quanto mais mergulho nesse universo, mais vejo o quanto ele é essencial pra construir uma cultura data driven dentro do jurídico, fortalecendo o trabalho em equipe e apoiando decisões mais inteligentes e transparentes. Meu objetivo com essa leitura é me aprofundar ainda mais em como aplicar indicadores e métricas na prática, conectando performance, eficiência e propósito, e compartilhar aprendizados que possam somar à rotina de todos nós que vivemos o jurídico no dia a dia.

Juliana Nassur
Juliana Nassur
Analista jurídico I
Book

I also have a copy of this book on my home desk waiting for the holidays to be done, so I can dig in.

Kathleen Gilbert
Kathleen Gilbert
Director of Legal Operations
Inmar Intelligence
Book,Forum

Confesso que fiquei impressionado com a qualidade dele: os detalhes, as cores e a facilidade de leitura são incríveis. É um projeto espetacular, e o capítulo que estamos iniciando em comunidade tem tudo para ser algo grandioso e inovador!

Marcelo Cardoso
Marcelo Cardoso
Legal Analytics Specialist
Mercado Livre
Book

To anyone looking to elevate their legal function, this is a book you shouldn’t miss! It’s available in both English and Spanish.

Itzú Martínez
Itzú Martínez
Legal Director
Sierra Metals
Implementation,Book,Legal Operations

I’m jumping on the bandwagon of those who already recommended the book—and that just confirms it’s definitely worth reading. You can find a lot of content about KPIs and OKRs in general, and there’s plenty of talk about how Legal Operations provides value to an organization. But I’ve never seen such a precise analysis and listing of metrics that are specifically suited to provide evidence of that value through reliable data. I’m glad I read it before tackling some KPI-related topics this year—and I’ll certainly recommend it to the team.

Michael Thompson
Michael Thompson
Manager (Head of) Legal Operations
Aldi DX
Book,Legal Operations

This is a great book to learn about all the different key performance indicators relevant to legal operations. Highly recommended.

T
Terah
from Amazon

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