Mori Kabiri wrote an awesome book on Legal Operations KPIs. I’m currently using it to develop a dashboard and benchmarking program for my L&C team!

Legal Operations KPIs is a must read for all legal operations and law department management teams. It’s a fascinating read.

This isn't a book that just sits on a shelf. Believe me - I enjoyed reading it so much, I took it with me on a holiday trip as my hobby read. (I will admit I am a data nerd but still.) What I appreciate most about this book is its practicality. Mori's approach is straightforward and focused on application, which makes the book accessible regardless of your expertise level. The inclusion of digital resources via QR codes and the detailed explanations of each KPI make this a tool I can use consistently to make informed decisions and improve our department's performance and reputation. I appreciate it not only for its depth in legal metrics but also for its broader application across other business functions like compliance and finance. I suspect this text is secretly useful for law firms and vendors as well. Understanding the intricacies of how corporate legal departments operate can be challenging. Legal Operations KPIs acts like a cheat code, offering insights into corporate needs and expectations, which can significantly enhance the services providers offer. As someone deeply involved in our legal department, Legal Operations KPIs has proven to be a highly useful guide. For anyone in a legal operations role looking to make a tangible impact, I'd recommend this book.

Mori is one of the smartest guys I've ever worked with... this is bound to be a must read.

Mori Kabiri’s Law Firm KPIs finally give firms the measurement framework I’ve advocated for years… From AI adoption rates to AFA profitability metrics, this book turns vague tech promises into concrete intelligence.”

Just finished reading Legal Operations KPIs by Mori Kabiri — and it’s an excellent resource. There’s plenty of material out there on KPIs and OKRs, but what stood out for me in this book was its practical approach to defining metrics that genuinely demonstrate the value of Legal Operations through data. It goes beyond theory and focuses on what matters most: making performance measurable and meaningful. One section I particularly appreciated was the emphasis on turning complex analytics into actionable insights. For anyone who has wrestled with translating data into something stakeholders can understand, this is a game-changer. It’s not just about tracking numbers — it’s about telling a clear story of impact. This couldn’t have come at a better time for me, as I’m working on KPI-related projects this year. The ideas in this book have already influenced how I think about aligning metrics with organizational goals, and I’ll be sharing it with my team. If you’re looking to make KPIs less intimidating and more strategic, I highly recommend giving it a read.

This book on Law Firm KPIs by Mori Kabiri could be a game changer for aligning innovation with measurable outcomes. It echoes broader shifts where firms are using data to optimize CLM and beyond, reducing inefficiencies by up to 30% in some cases.

Legal Operations KPIs book is my "go-to" book on a regular basis.

I believe that the guidance in this legal operations book is a very good example and provides a huge amount of material. You need to review it calmly and see how to get the best out of it, but it brings excellent tips that we, as lawyers, don't naturally have. We're not used to working with charts or being very organized with information, and I have no doubt this is something we must implement and learn little by little.

This new resource (and awesomely integrated companion website) will take your legal data analytics to the next level. Finally, a one-stop-stop for legal metrics that explains exactly what each means, plus how to calculate and most importantly, how to communicate using this data to tell your story!