Legal Operations KPIs, Second Edition

Legal Value, Spend, and Performance

Use the power of legal data to measure legal value, control spend, and improve performance. This expanded and updated Second Edition helps legal operations professionals, General Counsel, in-house legal teams, finance partners, and law firm leaders move beyond activity tracking and build metrics that support real decisions.

Language note: The Second Edition is currently available in English only. Spanish and Portuguese book editions are First Edition translations.

Legal Operations KPIs Book, Second Edition
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Book Preview

The book addresses the challenge of turning legal work into a more measurable, strategic part of the business through the use of data analytics. With a clear focus on metrics and KPIs, legal professionals with the tools to not only interpret data but also understand the decisions it supports. This is a comprehensive resource for those looking to improve performance, offering detailed metrics, reporting strategies, best practices, and practical insights that can be applied across the legal profession.

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Digital Copy of the Book

Scan QR codes within the book to access enhanced content, additional templates, and join in on conversations. Transform your book into a dynamic resource for achieving operational excellence.

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Share your thoughts with us!

“Just ordered on Amazon! Loving the idea, and I am looking forward to implementing that!”
Giuseppe Matteo Miroddi
Giuseppe Matteo Miroddi Legal Expert in Recognition Policies
“This is incredible! Can’t wait to digest this!”
Colin S. McCarthy
Colin S. McCarthy CEO and Founder
“A valuable book for any professional starting their journey in the world of legal operations. From the beginning, the author aims to convey a balanced approach between the technical and personal skills needed by these professionals to connect with the business and people, understand their needs, and provide value to the client.”
Alejandra Vargas
Alejandra Vargas Analista Legal Senior Compañía Cervecera de Nicaragua
“As you’re growing your career in legal ops, it really is a marathon, not a sprint. Learn as much as you can as you go along and be patient about it. Learn what you want to learn, learn as you need to learn. There are amazing resources like ‘Legal Operations KPIs’ that can help guide you along the way.”
Janine Dixon
Janine Dixon Manager of Legal Ops Meta
“Law Firm KPIs is a nice addition!”
Danish Butt
Danish Butt Trusted Advisor to Office of General Counsel Swiftwater & Company
“There are a lot of really great models and measurements in Legal Operations KPIs, and it might help you figure out what things we should be measuring.”
Doug Kaminski
Doug Kaminski Chief Revenue Officer Infinnium
“YOU GUYS ROCK!”
Tom Morrissey
Tom Morrissey Sr Director Purdue
“This looks great. My goal for 2024 is to be KPI focused and this guide is just what I need.”
Christianna Reed
Christianna Reed Vice President, General Counsel World Energy
“Legal Operations KPIs points to one of the most important challenges in my day-to-day work: understanding the efficiency and quality of our service and how we can demonstrate the value we deliver, especially through KPIs. KPIs in the legal space are often a challenge, balancing the objective with the subjective. This book offers not only practical tools to understand, calculate, and apply these indicators, but is also useful for both beginners and experts in the field.”
Nicolas Panigutti
Nicolas Panigutti Legal Manager Santander
“As somebody who has been tasked with heading up a legal operation department, this book has been very helpful and detailed to give me a better idea of what to look and aim for in efficiently running the law department. I recommend it for anyone who is beginning to create a Legal Operations department or is already involved but looking to further their progress.”
Amanda Myers from Amazon

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