Legal Operations KPIs, Second Edition

Legal Value, Spend, and Performance

Use the power of legal data to measure legal value, control spend, and improve performance. This expanded and updated Second Edition helps legal operations professionals, General Counsel, in-house legal teams, finance partners, and law firm leaders move beyond activity tracking and build metrics that support real decisions.

Language note: The Second Edition is currently available in English only. Spanish and Portuguese book editions are First Edition translations.

Legal Operations KPIs Book, Second Edition
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Book Preview

The book addresses the challenge of turning legal work into a more measurable, strategic part of the business through the use of data analytics. With a clear focus on metrics and KPIs, legal professionals with the tools to not only interpret data but also understand the decisions it supports. This is a comprehensive resource for those looking to improve performance, offering detailed metrics, reporting strategies, best practices, and practical insights that can be applied across the legal profession.

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Digital Copy of the Book

Scan QR codes within the book to access enhanced content, additional templates, and join in on conversations. Transform your book into a dynamic resource for achieving operational excellence.

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Share your thoughts with us!

Book,Legal Operations

Great learning opportunity! In Mexico legal ops and KPI are topics that aren't discussed as much as they should, there are much benefits for in-house counsels in learning about these topics.

Juan Salvador Nito Irigoyen
Juan Salvador Nito Irigoyen
General Counsel, Chief Compliance Officer and Public Affairs
Vanguard
Book,Legal Department,Legal Operations

If you do not have a degree in this field, this book [Legal Operations KPIs] brings you plenty more than the basics – put in a legal context! Instead of explaining specifically how for example, throughput time can be utilized in a legal ops context, you can eg. just have a read about MAA (read the book if you want to know what it is 😉). The layout of each spread on each metric is well thought out and repeats itself. If you are struggling with a specific issue, you can start browsing and easily comparing various metrics to establish which could help you track and collect data on the situation.

Piia Madissoo
Piia Madissoo
Legal Transform & Operate Lead
Book

Very impressed with your deep work in legal KPIs.

Ali Ghasemi
Ali Ghasemi
Vice President of Legal Services
Book,Law Firm

The book every Law firm should have in their shelf.

Maria Noe Silva
Maria Noe Silva
VP Legal
Webdox CLM
Book

It's a phenomenal read for anyone considering buying it!

Krysta (Bouchard) Johnson
Krysta (Bouchard) Johnson
Legal Ops Evangelist
Docusign
Book

There’s a book out called Legal Operations KPIs. I would recommend people look at that. That’s a good way to get started.

Scott Collister
Scott Collister
Senior Director, Legal Services
Blue Star
Book,Implementation,Legal Department,Legal Operations

This week, while reviewing materials and updating content, I came across this data point (image below) in the fantastic Legal Operations KPIs book and thought: are we measuring what really matters in legal? And more: are we learning from what we measure? Or just stacking data? I leave this reflection here — and keep learning, to continue teaching with purpose.

Luis Gustavo Potrick Duarte
Luis Gustavo Potrick Duarte
Embaixador de marca
Future Law
Book,Law Firm

Why this book nailed it: Law Firm KPIs by Mori Kabiri cuts through the fluff and gets right to what legal leaders actually need.

Olga Mack
Olga Mack
CEO
Author,Book

Such impressive drive and dedication to helping make the ecosystem the best. 👏 👏 👏

Sheila Dusseau
Sheila Dusseau
Head of Global CLO and Operations
Brightflag
Book,Platform,Legal Operations

This new resource (and awesomely integrated companion website) will take your legal data analytics to the next level. Finally, a one-stop-stop for legal metrics that explains exactly what each means, plus how to calculate and most importantly, how to communicate using this data to tell your story!

Mike Russell
Mike Russell
Head of Global Legal Operations
Expedia Group

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