Legal Operations KPIs, Second Edition

Legal Value, Spend, and Performance

Use the power of legal data to measure legal value, control spend, and improve performance. This expanded and updated Second Edition helps legal operations professionals, General Counsel, in-house legal teams, finance partners, and law firm leaders move beyond activity tracking and build metrics that support real decisions.

Language note: The Second Edition is currently available in English only. Spanish and Portuguese book editions are First Edition translations.

Legal Operations KPIs Book, Second Edition
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The book addresses the challenge of turning legal work into a more measurable, strategic part of the business through the use of data analytics. With a clear focus on metrics and KPIs, legal professionals with the tools to not only interpret data but also understand the decisions it supports. This is a comprehensive resource for those looking to improve performance, offering detailed metrics, reporting strategies, best practices, and practical insights that can be applied across the legal profession.

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Scan QR codes within the book to access enhanced content, additional templates, and join in on conversations. Transform your book into a dynamic resource for achieving operational excellence.

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Book

To anyone looking to elevate their legal function, this is a book you shouldn’t miss! It’s available in both English and Spanish.

Itzú Martínez
Itzú Martínez
Legal Director
Sierra Metals
Book,Legal Department,Legal Operations,Platform,Implementation

I recently completed 'Legal Operations KPIs,' and it's a game-changer for legal professionals navigating the evolving data landscape. The author's expertise shines through, providing not just a guide but a compass to legal ops excellence. What sets this book apart is its practicality; it equips both legal and technical audiences with the tools to create, deliver, and interpret crucial reports and metrics. The companion website, legalopskpi.com, further enhances the utility, offering valuable resources. A must-read for proactive legal ops professionals and GCs aligning with corporate needs.

J
JRob
from Amazon
Book,Legal Operations

In my curiosity to continue developing myself in #LegalOps topics, I came across a book that is providing me with key concepts and methodical steps to optimize the management of Legal Operations, allowing Legal Departments to move from being a "cost center" to a value-generating center that delivers legal data to companies. I am grateful to Mori Kabiri for translating his book into Spanish and sharing his knowledge. From an innovative and practical perspective, it is reshaping the way I view legal management through data, metrics, and results, demonstrating that lawyers can also be proactive and make data-driven decisions. For anyone who wants to transform their area, legal department, or law firm, this is an essential reference book to start or complement their digital transformation journey.

Arsel Salazar Miranda
Arsel Salazar Miranda
Mexico Legal Counsel
Dayforce
Book,Legal Operations,Legal Department

I finally received my book — written by one of the great thinkers on law firm management and operations. Entrepreneurship in the legal field taught me that strength does not come from victories, but from the ability to persevere — even when everything seems discouraging. The book "Legal Operations", by Mori Kabiri, is about that: transforming chaos into method, pain into learning, and persistence into strategy using data.

José Marcelo Carvalho Côrtes
José Marcelo Carvalho Côrtes
Fundador
Legal Operations,Legal Department,Book

Legal Operations KPIs – The Professional’s Handbook to Operational Excellence by Mori Kabiri is a book with in-depth, practical examples considering the business and KPIs associated with legal operations. The book covers data, metrics and KPIs, and includes explanations and examples for spend management, budgets, resources and performance management, law firm and vendor management (including external expense distribution analysis), cross-functional collaboration, diversity and inclusion, and risk management and best practices. This is a great toolkit to start off anyone wanting help with practical tips and examples.

Caterina Cavallaro
Caterina Cavallaro
Associate General Counsel
VGW
Book,Legal Operations,Legal Department

Legal Operations KPIs is a well-balanced book, easy to read and understand to the point. I loved all the charts, facts and figures to help understand better , very useful for the legal field.

M
Marzeeyeh shirazi
from Amazon
Book,Law Firm

KPIs are levers for growth, accountability, and strategic decision making. Mori brings the 'why' and the 'how' together beautifully.

Connie Brenton
Connie Brenton
Founder and CEO
LegalOps.com
Book,Legal Operations,Implementation

The author demonstrates such a deep understanding of the subject matter and understand KPI's so fundamentally that his work here can easily be adopted and adapted outside legal operations. I highly recommend reading this well written book to get insight as to what good KPI's are, how the affect decision making and how to fine tune them to get a lot of performance improvement, by making decisions that fully incorporate KPI's as presented here. Anyone dealing with KPI might want to have a copy of this book on their desk. This is a book which is written incredibly complete but also accessible to those with less of a background who are willing to put in an effort and understand the book.' Great job

Saleh Aliyari
Saleh Aliyari
Data Scientist
Book,Legal Department,Law Firm

The KPIs and frameworks you’ve pulled together in the books feel like exactly the kind of shared language that helps us align expectations and make smarter decisions together.

Jessica Vander Ploeg
Jessica Vander Ploeg
Vice President of Legal Operations
Belron
Author,Book

Such impressive drive and dedication to helping make the ecosystem the best. 👏 👏 👏

Sheila Dusseau
Sheila Dusseau
Head of Global CLO and Operations
Brightflag

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