I keep referring to it [Legal Operations KPIs] as the Bible, and anybody who wants to know anything about KPIs for a really legal department, this really is, to me, the best place to start.

This isn't a book that just sits on a shelf. Believe me - I enjoyed reading it so much, I took it with me on a holiday trip as my hobby read. (I will admit I am a data nerd but still.) What I appreciate most about this book is its practicality. Mori's approach is straightforward and focused on application, which makes the book accessible regardless of your expertise level. The inclusion of digital resources via QR codes and the detailed explanations of each KPI make this a tool I can use consistently to make informed decisions and improve our department's performance and reputation. I appreciate it not only for its depth in legal metrics but also for its broader application across other business functions like compliance and finance. I suspect this text is secretly useful for law firms and vendors as well. Understanding the intricacies of how corporate legal departments operate can be challenging. Legal Operations KPIs acts like a cheat code, offering insights into corporate needs and expectations, which can significantly enhance the services providers offer. As someone deeply involved in our legal department, Legal Operations KPIs has proven to be a highly useful guide. For anyone in a legal operations role looking to make a tangible impact, I'd recommend this book.

The graphical and easily understandable percentage representations immediately caught my attention. Believe me, they are accurate and straightforward, a rare find. This book is incredibly helpful for legal professionals dealing with various types of data regularly and needing to perform data analysis. The section of the book, 'How Should You Select the Right Chart for Your Data?' is invaluable for every professional, regardless of their background. I highly recommend it; you won't be disappointed.

Being excellent and client-focused is no longer enough. Success depends equally on becoming data-centric—extracting data and knowledge from partners' heads into firm-wide systems. Structured, complete data is the launchpad for utilising the potential of Gen-AI, and KPIs are the levers that shape the data-centric culture law firms should want to build.

Legal Operations KPIs – The Professional’s Handbook to Operational Excellence by Mori Kabiri is a book with in-depth, practical examples considering the business and KPIs associated with legal operations. The book covers data, metrics and KPIs, and includes explanations and examples for spend management, budgets, resources and performance management, law firm and vendor management (including external expense distribution analysis), cross-functional collaboration, diversity and inclusion, and risk management and best practices. This is a great toolkit to start off anyone wanting help with practical tips and examples.

Mori Kabiri é CEO da InfiniGlobe e autor dos livros Legal Operations KPIs e Law Firm KPIs, sendo um dos maiores especialistas do mundo em tecnologia jurídica e análise de dados. Reconhecido por transformar escritórios e departamentos jurídicos por meio de projetos orientados por KPIs, Mori leva sua experiência global para impulsionar estratégias mais eficientes, inteligentes e mensuráveis no universo jurídico.

Excelente! Informações valiosas. Bem explicativo, rico e um marco. Nada parecido na literatura jurídica. Recomendo.

Legal Operations KPIs is a must read for all legal operations and law department management teams. It’s a fascinating read.

El manual del profesional jurídico para la excelencia operativa (Spanish Edition) escrito por Mori Kabiri, lo recomiendo ampliamente para cualquier persona que quiera tomar decisiones basadas en datos reales, mitigar el riesgo e interpretar el desempeño de una manera mucho más objetiva. Y lo mejor, enfocado al área del Derecho (el cual muchas veces se siente ajeno a estos temas...) tanto en inglés como en español.

This book should be in the hands of every legal person in-house and aspiring legal person. Mori has given us a gift that is both thought provoking and practical in its application - Excellent work product!