Legal Operations KPIs, Second Edition

Legal Value, Spend, and Performance

Use the power of legal data to measure legal value, control spend, and improve performance. This expanded and updated Second Edition helps legal operations professionals, General Counsel, in-house legal teams, finance partners, and law firm leaders move beyond activity tracking and build metrics that support real decisions.

Language note: The Second Edition is currently available in English only. Spanish and Portuguese book editions are First Edition translations.

Legal Operations KPIs Book, Second Edition
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Book Preview

The book addresses the challenge of turning legal work into a more measurable, strategic part of the business through the use of data analytics. With a clear focus on metrics and KPIs, legal professionals with the tools to not only interpret data but also understand the decisions it supports. This is a comprehensive resource for those looking to improve performance, offering detailed metrics, reporting strategies, best practices, and practical insights that can be applied across the legal profession.

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Digital Copy of the Book

Scan QR codes within the book to access enhanced content, additional templates, and join in on conversations. Transform your book into a dynamic resource for achieving operational excellence.

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Share your thoughts with us!

“This is the new metrics bible for Legal Ops!”
Teresa S.
Teresa S. Director, Head of Legal Operations Brex
“More than necessary work for the Brazilian legal market… about WHAT, WHY… and HOW to implement KPIs that truly generate impact on the business (not just on legal operations themselves).”
Celina Salomão
Celina Salomão Cofounder
“Legal Operations KPIs is an excellent resource for KPIs for anyone involved in legal operations. The QR codes are very convenient for going to specific section online. The author does an excellent job providing suggestions for trend analysis.”
C. A. Lott from Amazon
“This looks great. My goal for 2024 is to be KPI focused and this guide is just what I need.”
Christianna Reed
Christianna Reed Vice President, General Counsel World Energy
“It is truly another world of knowledge!”
Kelby Ballena
Kelby Ballena International Arbitration Specialist Hughes Hubbard & Reed
“We are also very grateful for the opportunity to access such a relevant and timely book [Legal Operations KPIs].”
Ana Paula Camelo
Ana Paula Camelo Pesquisadora e Gestora de Projetos
“This book (in English or Spanish) is a great reference resource that helps explain what a metric is, what an indicator is, the different types of indicators, and how to visualize data for legal management. The book also provides different examples of indicators related to spend, budget, management, diversity, data quality, legal compliance, and risk management; and as if that weren’t enough, it also includes an entire chapter on best practices with a diagnostic tool for legal data analytics. In any organization, having the right indicators is crucial to properly guide work, innovation, technology implementation, and process improvement. This book will save hours of research by presenting a wide variety of indicators and helping teams decide which ones are right for them. This book is a major contribution to Spanish-language literature on legal operations, informed by years of industry experience, and will help accelerate knowledge for legal management teams across Spanish-speaking countries.”
Patricia Villa Berger
Patricia Villa Berger Special Advisor Kerma Partners
“We need more of legal ops practical handbooks!”
Sara Ajmi
Sara Ajmi Legal Ops & Technology Manager Telus
“Great learning opportunity! In Mexico legal ops and KPI are topics that aren't discussed as much as they should, there are much benefits for in-house counsels in learning about these topics.”
Juan Salvador Nito Irigoyen
Juan Salvador Nito Irigoyen General Counsel, Chief Compliance Officer and Public Affairs Vanguard
“Resources are important when you're trying to learn, and books like "Legal Operations KPIs", are important to look and, navigate and understand and how you take that truth from that book and make it your own in your organization.”
Vincent Cordo, Jr.
Vincent Cordo, Jr. Chief Revenue and Legal Project Management Officer Holland & Knight

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