Legal Operations KPIs, Second Edition

Legal Value, Spend, and Performance

Use the power of legal data to measure legal value, control spend, and improve performance. This expanded and updated Second Edition helps legal operations professionals, General Counsel, in-house legal teams, finance partners, and law firm leaders move beyond activity tracking and build metrics that support real decisions.

Language note: The Second Edition is currently available in English only. Spanish and Portuguese book editions are First Edition translations.

Legal Operations KPIs Book, Second Edition
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The book addresses the challenge of turning legal work into a more measurable, strategic part of the business through the use of data analytics. With a clear focus on metrics and KPIs, legal professionals with the tools to not only interpret data but also understand the decisions it supports. This is a comprehensive resource for those looking to improve performance, offering detailed metrics, reporting strategies, best practices, and practical insights that can be applied across the legal profession.

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Scan QR codes within the book to access enhanced content, additional templates, and join in on conversations. Transform your book into a dynamic resource for achieving operational excellence.

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Legal Operations,Legal Department,Book

The launch of resources like your Legal Operations KPIs book are proving instrumental. They’re helping legal teams across the region better align with business goals, navigate local challenges, and drive measurable improvements.

Abel Lopez Campo
Abel Lopez Campo
Founding Partner
LND Consultoria
Book

If you wish to deepen your knowledge on this topic, I strongly recommend reading Professor Mori Kabiri’s book – Legal Operations – The Professional’s Handbook to Operational Excellence, as well as following upcoming initiatives from Jurídico Sem Gravata, which has proven to be an excellent source of learning and networking.

Ana Carolina Lima
Ana Carolina Lima
Legal Manager
Book

Legal Operations KPIs addresses the critical challenge of transforming legal departments from traditional cost centers into dynamic business units, all through data analysis. This book fills a significant gap in the legal field by focusing on specific metrics and KPIs that not only break down the data but also reveal the stories behind it.

Alejandro Portilla
Alejandro Portilla
Lawyer
Book,Implementation,Legal Operations

As you all know, as a legal operations analyst, I am constantly looking for ways to demonstrate the value and efficiency of my work. I recently started reading Mori Kabiri’s book on Legal Operations and have found, in the pages I’ve read so far, precise tools to optimize processes and manage them more effectively. The explanations about KPIs and metrics are clear and applicable. Although I haven’t finished it yet, it has already left me with a very positive impression. Once I do, I’ll share some insights with you to keep you updated.

Jossie A. Delgado Villalobos
Jossie A. Delgado Villalobos
Legal Operations Analyst
Boston Consulting Group
Legal Operations,Legal Department,Book

Legal Operations KPIs – The Professional’s Handbook to Operational Excellence by Mori Kabiri is a book with in-depth, practical examples considering the business and KPIs associated with legal operations. The book covers data, metrics and KPIs, and includes explanations and examples for spend management, budgets, resources and performance management, law firm and vendor management (including external expense distribution analysis), cross-functional collaboration, diversity and inclusion, and risk management and best practices. This is a great toolkit to start off anyone wanting help with practical tips and examples.

Caterina Cavallaro
Caterina Cavallaro
Associate General Counsel
VGW
Book,Implementation,Legal Department,Legal Operations

This week, while reviewing materials and updating content, I came across this data point (image below) in the fantastic Legal Operations KPIs book and thought: are we measuring what really matters in legal? And more: are we learning from what we measure? Or just stacking data? I leave this reflection here — and keep learning, to continue teaching with purpose.

Luis Gustavo Potrick Duarte
Luis Gustavo Potrick Duarte
Embaixador de marca
Future Law
Book

Just purchased it on Amazon! Looking forward to diving in.

Richard Robinson
Richard Robinson
Director, Legal Operations
Toyota
Book,Legal Operations,Legal Department

Well organized and comprehensive look at legal operations KPIs. This is a must have book for General Counsel, Chief Legal Officers and other legal operations professionals.

Cash M. Butler
Cash M. Butler
Co-Founder
Book,Legal Operations

We need more of legal ops practical handbooks!

Sara Ajmi
Sara Ajmi
Legal Ops & Technology Manager
Telus
Book,Legal Operations

Great learning opportunity! In Mexico legal ops and KPI are topics that aren't discussed as much as they should, there are much benefits for in-house counsels in learning about these topics.

Juan Salvador Nito Irigoyen
Juan Salvador Nito Irigoyen
General Counsel, Chief Compliance Officer and Public Affairs
Vanguard

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