Legal Operations KPIs, Second Edition

Legal Value, Spend, and Performance

Use the power of legal data to measure legal value, control spend, and improve performance. This expanded and updated Second Edition helps legal operations professionals, General Counsel, in-house legal teams, finance partners, and law firm leaders move beyond activity tracking and build metrics that support real decisions.

Language note: The Second Edition is currently available in English only. Spanish and Portuguese book editions are First Edition translations.

Legal Operations KPIs Book, Second Edition
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Book Preview

The book addresses the challenge of turning legal work into a more measurable, strategic part of the business through the use of data analytics. With a clear focus on metrics and KPIs, legal professionals with the tools to not only interpret data but also understand the decisions it supports. This is a comprehensive resource for those looking to improve performance, offering detailed metrics, reporting strategies, best practices, and practical insights that can be applied across the legal profession.

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Digital Copy of the Book

Scan QR codes within the book to access enhanced content, additional templates, and join in on conversations. Transform your book into a dynamic resource for achieving operational excellence.

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Share your thoughts with us!

Book,Legal Department,Legal Operations,Platform,Implementation

I recently completed 'Legal Operations KPIs,' and it's a game-changer for legal professionals navigating the evolving data landscape. The author's expertise shines through, providing not just a guide but a compass to legal ops excellence. What sets this book apart is its practicality; it equips both legal and technical audiences with the tools to create, deliver, and interpret crucial reports and metrics. The companion website, legalopskpi.com, further enhances the utility, offering valuable resources. A must-read for proactive legal ops professionals and GCs aligning with corporate needs.

J
JRob
from Amazon
Book,Legal Operations,Legal Department,Law Firm

The Gold Standard reference for KPI Metrics across the legal ecosystem! A long-needed single point of reference for anyone working with legal data of any kind!

M
Mike
from Amazon
Book,Legal Operations

And the coolest part is that the website gives you a taste of the book.

Juliana Israel Borges
Juliana Israel Borges
Gerente de operações
Chenut
Law Firm,Book

More than necessary work for the Brazilian legal market… about WHAT, WHY… and HOW to implement KPIs that truly generate impact on the business (not just on legal operations themselves).

Celina Salomão
Celina Salomão
Cofounder
Book

Worth every penny! Incredible. "Legal Operations KPIs" is one of the best books I’ve ever read. Extremely comprehensive for the field, with impressive quality and detail in the explanation of each metric. Worth every penny!

R
Rafael Melo
from Amazon
Book,Legal Department,Legal Operations

If you do not have a degree in this field, this book [Legal Operations KPIs] brings you plenty more than the basics – put in a legal context! Instead of explaining specifically how for example, throughput time can be utilized in a legal ops context, you can eg. just have a read about MAA (read the book if you want to know what it is 😉). The layout of each spread on each metric is well thought out and repeats itself. If you are struggling with a specific issue, you can start browsing and easily comparing various metrics to establish which could help you track and collect data on the situation.

Piia Madissoo
Piia Madissoo
Legal Transform & Operate Lead
Book

Picking up a copy immediately.

Jonathan Johnson-Swagel
Jonathan Johnson-Swagel
Senior Manager, AI SME for Private Pricing Acceleration and Excellence
Amazon Web Services
Book,Legal Operations

Mori Kabiri , your book is invaluable to not only people starting their KPI journey, but also refreshing it.

Alisa De Dominicis
Alisa De Dominicis
Global Sr. Director Legal Operations
Rocket Software
Legal Operations,Book

This is going to be an impactful and insightful session that leverages Mori Kabiri's deep experience and content from his new handbook on "Legal Operations KPIs".

Jeffrey Franke
Jeffrey Franke
CEO/Co-Founder & GC
LegalOps.com
Book,Legal Department,Legal Operations

As a Legal Ops professional, this book has become my go-to resource. I own many legal-related books, but this is the only one that earns a permanent place on my desk. Time and again, I reach for it to identify the right KPIs for a particular practice group or circumstance. I also use it for inspiration on which charts to include in reports, making it an essential tool not only for metrics but also for clear communication. The content is thoughtfully laid out, making it easy to quickly find exactly what you need or to spark fresh ideas. Whether you’re working in-house or at a law firm, and regardless of department size, this book is an invaluable guide. Highly recommended!

Cindy Geib
Cindy Geib
from Amazon

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