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The book addresses the challenge of turning legal work into a more measurable, strategic part of the business through the use of data analytics. With a clear focus on metrics and KPIs, legal professionals with the tools to not only interpret data but also understand the decisions it supports. This is a comprehensive resource for those looking to improve performance, offering detailed metrics, reporting strategies, best practices, and practical insights that can be applied across the legal profession.
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The content is impeccably organized and holds value for those across any legal operations role.
And we thought about the Brazil community because initially this book and this concept applied to the United States, Germany, Mexico, and some other countries. But our scenario — Brazil — is very different. […] There is no such map or KPI book. The idea is to start writing things in this chapter that are relevant to our scenario, so that someone in a legal department today facing the challenge of implementing KPIs can say: I'm just getting started, I don't know where to begin. And then have this material, this forum, and a lot of information available.
As somebody who has been tasked with heading up a legal operation department, this book has been very helpful and detailed to give me a better idea of what to look and aim for in efficiently running the law department. I recommend it for anyone who is beginning to create a Legal Operations department or is already involved but looking to further their progress.
Mori Kabiri wrote an awesome book on Legal Operations KPIs. I’m currently using it to develop a dashboard and benchmarking program for my L&C team!
I am going to read your book and you know about me and books.
The launch of resources like your Legal Operations KPIs book are proving instrumental. They’re helping legal teams across the region better align with business goals, navigate local challenges, and drive measurable improvements.
Being excellent and client-focused is no longer enough. Success depends equally on becoming data-centric—extracting data and knowledge from partners' heads into firm-wide systems. Structured, complete data is the launchpad for utilising the potential of Gen-AI, and KPIs are the levers that shape the data-centric culture law firms should want to build.
A good complement to your initial book.
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