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The book addresses the challenge of turning legal work into a more measurable, strategic part of the business through the use of data analytics. With a clear focus on metrics and KPIs, legal professionals with the tools to not only interpret data but also understand the decisions it supports. This is a comprehensive resource for those looking to improve performance, offering detailed metrics, reporting strategies, best practices, and practical insights that can be applied across the legal profession.
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“Great book, great timing. We have been asking for metrics from our law firm partners for years. This will make it much easier for them to understand and respond to the Voice of the Customer. This is a must-have reference book, whether you are in a law firm or in-house.”
Connie Brenton
Founder and CEO
LegalOps.com
“A community like Legal Operations KPIs is also very important because it brings more technical depth and a bit more scientific work to this discussion in Brazil. That's what I expect from Legal Operations KPIs, especially considering the book and the data that can be identified from the work you've already done and that the community has been doing.”
Daniel Avila Failla
Partner
“Recommended Reading: A few days ago I started reading "Operaciones Legales KPIs" by Mori Kabiri, an essential book for everyone who (like me) is looking for new ways to align legal management with the business. You can tell it was a titanic effort, combining Mori’s vast experience with very serious academic work. Great job!”
Antonio Santander
Director y Fundador
Canvas Legal
“The author demonstrates such a deep understanding of the subject matter and understand KPI's so fundamentally that his work here can easily be adopted and adapted outside legal operations. I highly recommend reading this well written book to get insight as to what good KPI's are, how the affect decision making and how to fine tune them to get a lot of performance improvement, by making decisions that fully incorporate KPI's as presented here. Anyone dealing with KPI might want to have a copy of this book on their desk. This is a book which is written incredibly complete but also accessible to those with less of a background who are willing to put in an effort and understand the book.' Great job”
Saleh Aliyari
Data Scientist
“The Legal Operations KPIs book is outstanding and becomes an essential read for anyone who wants to better understand the impact of KPIs in legal operations.”
Natacha Brangioni
Assistente jurídico
“To anyone looking to elevate their legal function, this is a book you shouldn’t miss! It’s available in both English and Spanish.”
Itzú Martínez
Legal Director
Sierra Metals
“Thanks for putting together such a comprehensive book. I can't wait to dive in.”
Ted Marousek
Regional Vice President of Sales
Exterro
“Applause on this accomplishment! Legal Operations KPIs looks like a solid practice piece.”
Yesenia Santiago Egner
Legal Operations Executive Advisor
Otsuka Pharmaceutical
“I skimmed through the prerelease copy, and I instantly wanted to take it with me! I say it’s a buy! Great work!”
Danish Butt
Trusted Advisor to Office of General Counsel
Swiftwater & Company
“Great learning opportunity! In Mexico legal ops and KPI are topics that aren't discussed as much as they should, there are much benefits for in-house counsels in learning about these topics.”
Juan Salvador Nito Irigoyen
General Counsel, Chief Compliance Officer and Public Affairs
Vanguard
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