The Legal Operations KPIs Book

Turn legal operations into a strategic asset. Legal Operations KPIs helps legal teams use data, metrics, and reporting to drive performance, efficiency, and smarter business decisions.

Legal Operations KPIs Book
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The book addresses the challenge of turning legal work into a more measurable, strategic part of the business through the use of data analytics. With a clear focus on metrics and KPIs, legal professionals with the tools to not only interpret data but also understand the decisions it supports. This is a comprehensive resource for those looking to improve performance, offering detailed metrics, reporting strategies, best practices, and practical insights that can be applied across the legal profession.

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YOU GUYS ROCK!

Tom Morrissey
Tom Morrissey
Sr Director
Purdue
Implementation,Book,Law Firm

The legal market is changing fast and so are client expectations. It’s no longer just about measurable outcomes, but about real impact. Used effectively, KPIs empower law firms to deliver strategic value, optimize performance, and stay competitive in a data-driven world.

Daniel Faila
Daniel Faila
Partner
Book,Legal Operations

The content is impeccably organized and holds value for those across any legal operations role.

Mandy Roberts
Mandy Roberts
Director
Paramount+
Author,Book

Such impressive drive and dedication to helping make the ecosystem the best. 👏 👏 👏

Sheila Dusseau
Sheila Dusseau
Head of Global CLO and Operations
Brightflag
Book,Legal Department,Legal Operations

📬 Last Friday's mail delivered me some weekend reading. I've browsed this through over the weekend and here's why you should consider buying it too ⤵️ 👩‍💻Background: I've studied operations management at uni. This means basic operational metrics and concepts, like throughput time, cycle time and line balancing are very familiar to me. It comes as no surprise that this book has some legal-specific metrics that I could also call something else in traditional ops management lingo. BUT. If you do not have a degree in this field, this book brings you plenty more than the basics – put in a legal context! Instead of explaining specifically how for example throughput time can be utilized in a legal ops context, you can eg. just have a read about MAA (read the book if you want to know what it is 😉). 📖 The layout of each spread on each metric is well thought out and repeats itself. If you are struggling with a specific issue, you can start browsing and easily comparing various metrics to establish which could help you track and collect data on the situation.

Piia Madissoo
Piia Madissoo
Legal Transform & Operate Lead
Book,Legal Department,Legal Operations,Platform,Implementation

I recently completed 'Legal Operations KPIs,' and it's a game-changer for legal professionals navigating the evolving data landscape. The author's expertise shines through, providing not just a guide but a compass to legal ops excellence. What sets this book apart is its practicality; it equips both legal and technical audiences with the tools to create, deliver, and interpret crucial reports and metrics. The companion website, legalopskpi.com, further enhances the utility, offering valuable resources. A must-read for proactive legal ops professionals and GCs aligning with corporate needs.

J
JRob
from Amazon
Book,Legal Operations

This is the new metrics bible for Legal Ops!

Teresa S.
Teresa S.
Director, Head of Legal Operations
Brex
Book

Applause on this accomplishment! Already.in the amz shopping 🛒. Looks like a solid practice piece.

Yesenia Santiago Egner
Yesenia Santiago Egner
Legal Operations Executive Advisor
Otsuka Pharmaceutical
Book,Implementation,Legal Department,Legal Operations

Essa semana, revisando materiais e atualizando conteúdos, topei com esse dado (imagem abaixo), no fantástico livro Legal Operations KPIs e pensei: estamos medindo o que realmente importa no jurídico? E mais: estamos aprendendo com o que medimos? Ou só empilhando dados? Deixo essa reflexão aqui — e sigo aprendendo, para continuar ensinando com propósito.

Luis Gustavo Potrick Duarte
Luis Gustavo Potrick Duarte
Embaixador de marca
Future Law
Book,Legal Operations

We need more of legal ops practical handbooks!

Natalie Ponder
Natalie Ponder
OCM Consultant
NOV

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