Legal Operations KPIs, Second Edition

Legal Value, Spend, and Performance

Use the power of legal data to measure legal value, control spend, and improve performance. This expanded and updated Second Edition helps legal operations professionals, General Counsel, in-house legal teams, finance partners, and law firm leaders move beyond activity tracking and build metrics that support real decisions.

Language note: The Second Edition is currently available in English only. Spanish and Portuguese book editions are First Edition translations.

Legal Operations KPIs Book, Second Edition
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Book Preview

The book addresses the challenge of turning legal work into a more measurable, strategic part of the business through the use of data analytics. With a clear focus on metrics and KPIs, legal professionals with the tools to not only interpret data but also understand the decisions it supports. This is a comprehensive resource for those looking to improve performance, offering detailed metrics, reporting strategies, best practices, and practical insights that can be applied across the legal profession.

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Digital Copy of the Book

Scan QR codes within the book to access enhanced content, additional templates, and join in on conversations. Transform your book into a dynamic resource for achieving operational excellence.

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Picking up a copy immediately.

Jonathan Johnson-Swagel
Jonathan Johnson-Swagel
Senior Manager, AI SME for Private Pricing Acceleration and Excellence
Amazon Web Services
Book,Law Firm

Being excellent and client-focused is no longer enough. Success depends equally on becoming data-centric—extracting data and knowledge from partners' heads into firm-wide systems. Structured, complete data is the launchpad for utilising the potential of Gen-AI, and KPIs are the levers that shape the data-centric culture law firms should want to build.

Aku Sorainen
Aku Sorainen
Senior Partner
Sorainen
Book,Legal Operations

This is a well researched and comprehensive treatise that should be required reading for any legal operations professional.

Scott Collister
Scott Collister
Senior Director, Legal Services
Blue Star
Author,Book

Such impressive drive and dedication to helping make the ecosystem the best. 👏 👏 👏

Sheila Dusseau
Sheila Dusseau
Head of Global CLO and Operations
Brightflag
Book

Extremely important reading. I will add it to my 2025 reading list.

Núbia Valoto
Núbia Valoto
Advogada
Raizen
Book

Your hard work and dedication to its development are truly appreciated. Thank you for creating a valuable resource, and I look forward to exploring the insights and knowledge it holds.

Anil Kona
Anil Kona
Executive Director, COO
Covasant
Book

Excellent! Valuable information. Very explanatory, rich and a milestone. Nothing comparable in legal literature. Highly recommended.

B
Bruno
From Amazon
Legal Operations,Legal Department,Book

The launch of resources like your Legal Operations KPIs book are proving instrumental. They’re helping legal teams across the region better align with business goals, navigate local challenges, and drive measurable improvements.

Abel Lopez Campo
Abel Lopez Campo
Founding Partner
LND Consultoria
Book

It is truly another world of knowledge!

Kelby Ballena
Kelby Ballena
International Arbitration Specialist
Hughes Hubbard & Reed
Book,Legal Operations

We need more of legal ops practical handbooks!

Sara Ajmi
Sara Ajmi
Legal Ops & Technology Manager
Telus

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