Legal Operations KPIs, Second Edition

Legal Value, Spend, and Performance

Use the power of legal data to measure legal value, control spend, and improve performance. This expanded and updated Second Edition helps legal operations professionals, General Counsel, in-house legal teams, finance partners, and law firm leaders move beyond activity tracking and build metrics that support real decisions.

Language note: The Second Edition is currently available in English only. Spanish and Portuguese book editions are First Edition translations.

Legal Operations KPIs Book, Second Edition
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The book addresses the challenge of turning legal work into a more measurable, strategic part of the business through the use of data analytics. With a clear focus on metrics and KPIs, legal professionals with the tools to not only interpret data but also understand the decisions it supports. This is a comprehensive resource for those looking to improve performance, offering detailed metrics, reporting strategies, best practices, and practical insights that can be applied across the legal profession.

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Digital Copy of the Book

Scan QR codes within the book to access enhanced content, additional templates, and join in on conversations. Transform your book into a dynamic resource for achieving operational excellence.

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Book

My 2024 reading list just got a little bit longer!

Duncan MacAskill
Duncan MacAskill
Account Executive
GC AI
Book,Legal Department,Legal Operations

As a Legal Ops professional, this book has become my go-to resource. I own many legal-related books, but this is the only one that earns a permanent place on my desk. Time and again, I reach for it to identify the right KPIs for a particular practice group or circumstance. I also use it for inspiration on which charts to include in reports, making it an essential tool not only for metrics but also for clear communication. The content is thoughtfully laid out, making it easy to quickly find exactly what you need or to spark fresh ideas. Whether you’re working in-house or at a law firm, and regardless of department size, this book is an invaluable guide. Highly recommended!

Cindy Geib
Cindy Geib
from Amazon
Book,Legal Operations,Legal Department

Well organized and comprehensive look at legal operations KPIs. This is a must have book for General Counsel, Chief Legal Officers and other legal operations professionals.

Cash M. Butler
Cash M. Butler
Co-Founder
Book,Legal Department,Implementation

This book should be in the hands of every legal person in-house and aspiring legal person. Mori has given us a gift that is both thought provoking and practical in its application - Excellent work product!

Colin S. McCarthy
Colin S. McCarthy
CEO and Founder
Book

Superb resource! A fantastic resource. Filled with actionable data and insights.

Colin Levy
Colin Levy
General Counsel
Malbek
Book,Legal Operations

This is a great book to learn about all the different key performance indicators relevant to legal operations. Highly recommended.

T
Terah
from Amazon
Book,Legal Operations

We need more of legal ops practical handbooks!

Sara Ajmi
Sara Ajmi
Legal Ops & Technology Manager
Telus
Book,Legal Operations

Applause on this accomplishment! Legal Operations KPIs looks like a solid practice piece.

Yesenia Santiago Egner
Yesenia Santiago Egner
Legal Operations Executive Advisor
Otsuka Pharmaceutical
Book

Just ordered on Amazon! Loving the idea, and I am looking forward to implementing that!

Giuseppe Matteo Miroddi
Giuseppe Matteo Miroddi
Legal Expert in Recognition Policies
Book

Mori is one of the smartest guys I've ever worked with... this is bound to be a must read.

Jason Smith
Jason Smith
Senior Principal, Strategy & Transformation
Conga

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