Legal Operations KPIs, Second Edition

Legal Value, Spend, and Performance

Use the power of legal data to measure legal value, control spend, and improve performance. This expanded and updated Second Edition helps legal operations professionals, General Counsel, in-house legal teams, finance partners, and law firm leaders move beyond activity tracking and build metrics that support real decisions.

Language note: The Second Edition is currently available in English only. Spanish and Portuguese book editions are First Edition translations.

Legal Operations KPIs Book, Second Edition
Book Preview

Book Preview

The book addresses the challenge of turning legal work into a more measurable, strategic part of the business through the use of data analytics. With a clear focus on metrics and KPIs, legal professionals with the tools to not only interpret data but also understand the decisions it supports. This is a comprehensive resource for those looking to improve performance, offering detailed metrics, reporting strategies, best practices, and practical insights that can be applied across the legal profession.

QR Code

Digital Copy of the Book

Scan QR codes within the book to access enhanced content, additional templates, and join in on conversations. Transform your book into a dynamic resource for achieving operational excellence.

Got a copy of our book?

Share your thoughts with us!

Law Firm,Book

Without a doubt, an indispensable work for anyone who wants to demonstrate results and understand whether the firm is heading in the right direction!

Kevin Medeiros
Kevin Medeiros
Senior Paralegal
Book,Legal Operations

Applause on this accomplishment! Legal Operations KPIs looks like a solid practice piece.

Yesenia Santiago Egner
Yesenia Santiago Egner
Legal Operations Executive Advisor
Otsuka Pharmaceutical
Book,Forum

I must admit I was impressed with its quality: the details, the colors, and the ease of reading are incredible. It’s a spectacular project, and the chapter we are starting as a community has everything to become something grand and innovative!

Marcelo Cardoso
Marcelo Cardoso
Legal Analytics Specialist
Mercado Livre
Book

Just purchased it on Amazon! Looking forward to diving in.

Richard Robinson
Richard Robinson
Director, Legal Operations
Toyota
Book

This looks great. My goal for 2024 is to be KPI focused and this guide is just what I need.

Christianna Reed
Christianna Reed
Vice President, General Counsel
World Energy
Book

Your hard work and dedication to its development are truly appreciated. Thank you for creating a valuable resource, and I look forward to exploring the insights and knowledge it holds.

Anil Kona
Anil Kona
Executive Director, COO
Covasant
Book,Law Firm

Being excellent and client-focused is no longer enough. Success depends equally on becoming data-centric—extracting data and knowledge from partners' heads into firm-wide systems. Structured, complete data is the launchpad for utilising the potential of Gen-AI, and KPIs are the levers that shape the data-centric culture law firms should want to build.

Aku Sorainen
Aku Sorainen
Senior Partner
Sorainen
Legal Operations,Legal Department,Book

Legal Operations KPIs – The Professional’s Handbook to Operational Excellence by Mori Kabiri is a book with in-depth, practical examples considering the business and KPIs associated with legal operations. The book covers data, metrics and KPIs, and includes explanations and examples for spend management, budgets, resources and performance management, law firm and vendor management (including external expense distribution analysis), cross-functional collaboration, diversity and inclusion, and risk management and best practices. This is a great toolkit to start off anyone wanting help with practical tips and examples.

Caterina Cavallaro
Caterina Cavallaro
Associate General Counsel
VGW
Book,Legal Operations,Legal Department

Legal Operations KPIs points to one of the most important challenges in my day-to-day work: understanding the efficiency and quality of our service and how we can demonstrate the value we deliver, especially through KPIs. KPIs in the legal space are often a challenge, balancing the objective with the subjective. This book offers not only practical tools to understand, calculate, and apply these indicators, but is also useful for both beginners and experts in the field.

Nicolas Panigutti
Nicolas Panigutti
Legal Manager
Santander
Book

Thank you for the contribution of knowledge Mori Kabiri.

Andres Lemus
Andres Lemus
Jefe Administrativo Legal
Banco GyT Continental

Loading more testimonials...

Enjoyed these stories?