Legal Operations KPIs, Second Edition

Legal Value, Spend, and Performance

Use the power of legal data to measure legal value, control spend, and improve performance. This expanded and updated Second Edition helps legal operations professionals, General Counsel, in-house legal teams, finance partners, and law firm leaders move beyond activity tracking and build metrics that support real decisions.

Language note: The Second Edition is currently available in English only. Spanish and Portuguese book editions are First Edition translations.

Legal Operations KPIs Book, Second Edition
Book Preview

Book Preview

The book addresses the challenge of turning legal work into a more measurable, strategic part of the business through the use of data analytics. With a clear focus on metrics and KPIs, legal professionals with the tools to not only interpret data but also understand the decisions it supports. This is a comprehensive resource for those looking to improve performance, offering detailed metrics, reporting strategies, best practices, and practical insights that can be applied across the legal profession.

QR Code

Digital Copy of the Book

Scan QR codes within the book to access enhanced content, additional templates, and join in on conversations. Transform your book into a dynamic resource for achieving operational excellence.

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Share your thoughts with us!

Book

There are a lot of really great models and measurements in Legal Operations KPIs, and it might help you figure out what things we should be measuring.

Doug Kaminski
Doug Kaminski
Chief Revenue Officer
Infinnium
Book,Legal Operations,Legal Department,Implementation

In my curiosity to continue developing myself in #LegalOps topics, I found a book that is providing me with key concepts and methodical steps to optimize the management of Legal Operations, allowing Legal Departments to move from being a "cost center" to a value-generating center that delivers legal data to companies. From an innovative and practical perspective, it is reshaping the way I see legal management through data, metrics, and results, showing that lawyers can also be proactive and make data-driven decisions.

Arsel Salazar Miranda
Arsel Salazar Miranda
Mexico Legal Counsel
Dayforce
Book

Very good, an extremely important work for the maturation of the legal operations area in Brazil!

Daniel Avila Failla
Daniel Avila Failla
Partner
Book,Implementation,Law Firm,Legal Department,Platform,Legal Operations

This isn't a book that just sits on a shelf. Believe me - I enjoyed reading it so much, I took it with me on a holiday trip as my hobby read. (I will admit I am a data nerd but still.) What I appreciate most about this book is its practicality. Mori's approach is straightforward and focused on application, which makes the book accessible regardless of your expertise level. The inclusion of digital resources via QR codes and the detailed explanations of each KPI make this a tool I can use consistently to make informed decisions and improve our department's performance and reputation. I appreciate it not only for its depth in legal metrics but also for its broader application across other business functions like compliance and finance. I suspect this text is secretly useful for law firms and vendors as well. Understanding the intricacies of how corporate legal departments operate can be challenging. Legal Operations KPIs acts like a cheat code, offering insights into corporate needs and expectations, which can significantly enhance the services providers offer. As someone deeply involved in our legal department, Legal Operations KPIs has proven to be a highly useful guide. For anyone in a legal operations role looking to make a tangible impact, I'd recommend this book.

E
Elizabeth Davis
from Amazon
Implementation,Book,Legal Department,Legal Operations

Mori Kabiri ‘s book, "Legal Operations KPIs," is an excellent starting point for understanding your operation based on quantifiable data. The book covers everything from basic visualization techniques to the information you should collect to interpret data. After reading, you may find yourself reevaluating your processes and available technology within your legal department.

Maria Noe Silva Villarroel
Maria Noe Silva Villarroel
VP Legal
Webdox CLM
Law Firm,Book

More than necessary work for the Brazilian legal market… about WHAT, WHY… and HOW to implement KPIs that truly generate impact on the business (not just on legal operations themselves).

Celina Salomão
Celina Salomão
Cofounder
Book

Mori Kabiri what’s gonna be on the final?

Scott B. Seymann
Scott B. Seymann
Compliance Attorney
LegalFi
Book

Your hard work and dedication to its development are truly appreciated. Thank you for creating a valuable resource, and I look forward to exploring the insights and knowledge it holds.

Anil Kona
Anil Kona
Executive Director, COO
Covasant
Book,Legal Operations,Legal Department,Implementation

Just finished reading Legal Operations KPIs by Mori Kabiri — and it’s an excellent resource. There’s plenty of material out there on KPIs and OKRs, but what stood out for me in this book was its practical approach to defining metrics that genuinely demonstrate the value of Legal Operations through data. It goes beyond theory and focuses on what matters most: making performance measurable and meaningful. One section I particularly appreciated was the emphasis on turning complex analytics into actionable insights. For anyone who has wrestled with translating data into something stakeholders can understand, this is a game-changer. It’s not just about tracking numbers — it’s about telling a clear story of impact. This couldn’t have come at a better time for me, as I’m working on KPI-related projects this year. The ideas in this book have already influenced how I think about aligning metrics with organizational goals, and I’ll be sharing it with my team. If you’re looking to make KPIs less intimidating and more strategic, I highly recommend giving it a read.

Gareth Guyers
Gareth Guyers
Business and Data Analyst
Book,Legal Operations,Platform

As you’re growing your career in legal ops, it really is a marathon, not a sprint. Learn as much as you can as you go along and be patient about it. Learn what you want to learn, learn as you need to learn. There are amazing resources like ‘Legal Operations KPIs’ that can help guide you along the way.

Janine Dixon
Janine Dixon
Manager of Legal Ops
Meta

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