The Legal Operations KPIs Book

Turn legal operations into a strategic asset. Legal Operations KPIs helps legal teams use data, metrics, and reporting to drive performance, efficiency, and smarter business decisions.

Legal Operations KPIs Book
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The book addresses the challenge of turning legal work into a more measurable, strategic part of the business through the use of data analytics. With a clear focus on metrics and KPIs, legal professionals with the tools to not only interpret data but also understand the decisions it supports. This is a comprehensive resource for those looking to improve performance, offering detailed metrics, reporting strategies, best practices, and practical insights that can be applied across the legal profession.

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Book

It's a phenomenal read for anyone considering buying it!

Krysta (Bouchard) Johnson
Krysta (Bouchard) Johnson
Legal Ops Evangelist
Docusign
Law Firm,Book

Ordered. As always, I recommend that law firms know their clients' KPIs too.

David Cunningham
David Cunningham
Chief Innovation Officer
Reed Smith LLP
Book,Legal Operations

This is the new metrics bible for Legal Ops!

Teresa S.
Teresa S.
Director, Head of Legal Operations
Brex
Book,Legal Operations,Legal Department,Implementation

This book (in English or Spanish) is a great reference resource that helps explain what a metric is, what an indicator is, the different types of indicators, and how to visualize data for legal management. The book also provides different examples of indicators related to spend, budget, management, diversity, data quality, legal compliance, and risk management; and as if that weren’t enough, it also includes an entire chapter on best practices with a diagnostic tool for legal data analytics. In any organization, having the right indicators is crucial to properly guide work, innovation, technology implementation, and process improvement. This book will save hours of research by presenting a wide variety of indicators and helping teams decide which ones are right for them. This book is a major contribution to Spanish-language literature on legal operations, informed by years of industry experience, and will help accelerate knowledge for legal management teams across Spanish-speaking countries.

Patricia Villa Berger
Patricia Villa Berger
Special Advisor
Kerma Partners
Book

I also have a copy of this book on my home desk waiting for the holidays to be done, so I can dig in.

Kathleen Gilbert
Kathleen Gilbert
Director of Legal Operations
Inmar Intelligence
Implementation,Book,Legal Department,Legal Operations

Mori Kabiri ‘s book, "Legal Operations KPIs," is an excellent starting point for understanding your operation based on quantifiable data. The book covers everything from basic visualization techniques to the information you should collect to interpret data. After reading, you may find yourself reevaluating your processes and available technology within your legal department.

Maria Noe Silva Villarroel
Maria Noe Silva Villarroel
VP Legal
Webdox CLM
Legal Operations,Legal Department,Book

Legal Operations KPIs – The Professional’s Handbook to Operational Excellence by Mori Kabiri is a book with in-depth, practical examples considering the business and KPIs associated with legal operations. The book covers data, metrics and KPIs, and includes explanations and examples for spend management, budgets, resources and performance management, law firm and vendor management (including external expense distribution analysis), cross-functional collaboration, diversity and inclusion, and risk management and best practices. This is a great toolkit to start off anyone wanting help with practical tips and examples.

Caterina Cavallaro
Caterina Cavallaro
Associate General Counsel
VGW
Book,Implementation,Legal Operations

As you all know, as a legal operations analyst, I am constantly looking for ways to demonstrate the value and efficiency of my work. I recently started reading Mori Kabiri’s book on Legal Operations and have found, in the pages I’ve read so far, precise tools to optimize processes and manage them more effectively. The explanations about KPIs and metrics are clear and applicable. Although I haven’t finished it yet, it has already left me with a very positive impression. Once I do, I’ll share some insights with you to keep you updated.

Jossie A. Delgado Villalobos
Jossie A. Delgado Villalobos
Legal Operations Analyst
Boston Consulting Group
Legal Department,Book,Legal Operations,Implementation

I am really enjoying reading the book Legal Operations KPIs by Mori Kabiri; the experience has been incredible. The work brilliantly balances practicality with theoretical depth, offering concrete tools for those who want to implement effective performance evaluations in the legal field. What has caught my attention the most so far is how the book structures applicable methodologies without falling into excessive academicism. It’s the kind of reading that not only expands strategic vision, but also provides actionable insights for the continuous improvement of legal processes. As an enthusiast, performance metrics practitioner, and professor on the subject, I can already see from this reading that the book has everything it takes to be a revolution in the definition, selection, and application of performance metrics!

Luis Gustavo Potrick Duarte
Luis Gustavo Potrick Duarte
Embaixador de marca
Future Law
Book,Legal Operations,Legal Department

I finally received my book — written by one of the great thinkers on law firm management and operations. Entrepreneurship in the legal field taught me that strength does not come from victories, but from the ability to persevere — even when everything seems discouraging. The book "Legal Operations", by Mori Kabiri, is about that: transforming chaos into method, pain into learning, and persistence into strategy using data.

José Marcelo Carvalho Côrtes
José Marcelo Carvalho Côrtes
Fundador

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