Legal Operations KPIs, Second Edition

Legal Value, Spend, and Performance

Use the power of legal data to measure legal value, control spend, and improve performance. This expanded and updated Second Edition helps legal operations professionals, General Counsel, in-house legal teams, finance partners, and law firm leaders move beyond activity tracking and build metrics that support real decisions.

Language note: The Second Edition is currently available in English only. Spanish and Portuguese book editions are First Edition translations.

Legal Operations KPIs Book, Second Edition
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Book Preview

The book addresses the challenge of turning legal work into a more measurable, strategic part of the business through the use of data analytics. With a clear focus on metrics and KPIs, legal professionals with the tools to not only interpret data but also understand the decisions it supports. This is a comprehensive resource for those looking to improve performance, offering detailed metrics, reporting strategies, best practices, and practical insights that can be applied across the legal profession.

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Scan QR codes within the book to access enhanced content, additional templates, and join in on conversations. Transform your book into a dynamic resource for achieving operational excellence.

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Share your thoughts with us!

Book,Legal Operations,Platform

As you’re growing your career in legal ops, it really is a marathon, not a sprint. Learn as much as you can as you go along and be patient about it. Learn what you want to learn, learn as you need to learn. There are amazing resources like ‘Legal Operations KPIs’ that can help guide you along the way.

Janine Dixon
Janine Dixon
Manager of Legal Ops
Meta
Book,Legal Operations

This is the new metrics bible for Legal Ops!

Teresa S.
Teresa S.
Director, Head of Legal Operations
Brex
Book,Legal Operations,Legal Department,Implementation

In my curiosity to continue developing myself in #LegalOps topics, I found a book that is providing me with key concepts and methodical steps to optimize the management of Legal Operations, allowing Legal Departments to move from being a "cost center" to a value-generating center that delivers legal data to companies. From an innovative and practical perspective, it is reshaping the way I see legal management through data, metrics, and results, showing that lawyers can also be proactive and make data-driven decisions.

Arsel Salazar Miranda
Arsel Salazar Miranda
Mexico Legal Counsel
Dayforce
Book

There’s a book out called Legal Operations KPIs. I would recommend people look at that. That’s a good way to get started.

Scott Collister
Scott Collister
Senior Director, Legal Services
Blue Star
Book,Legal Operations,Legal Department

I finally received my book — written by one of the great thinkers on law firm management and operations. Entrepreneurship in the legal field taught me that strength does not come from victories, but from the ability to persevere — even when everything seems discouraging. The book "Legal Operations", by Mori Kabiri, is about that: transforming chaos into method, pain into learning, and persistence into strategy using data.

José Marcelo Carvalho Côrtes
José Marcelo Carvalho Côrtes
Fundador
Book

Thank you for this resource. Amazing!

Olga Mack
Olga Mack
CEO
Book

YOU GUYS ROCK!

Tom Morrissey
Tom Morrissey
Sr Director
Purdue
Book,Law Firm

A good complement to your initial book.

Laurie David-Henric
Laurie David-Henric
Global Head of Operations | Legal, Compliance, IP
Argenx
Book

Your hard work and dedication to its development are truly appreciated. Thank you for creating a valuable resource, and I look forward to exploring the insights and knowledge it holds.

Anil Kona
Anil Kona
Executive Director, COO
Covasant
Law Firm,Book

More than necessary work for the Brazilian legal market… about WHAT, WHY… and HOW to implement KPIs that truly generate impact on the business (not just on legal operations themselves).

Celina Salomão
Celina Salomão
Cofounder

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