KPIs that Power Legal Teams

Without a doubt, an indispensable work for anyone who wants to demonstrate results and understand whether the firm is heading in the right direction!

Mori Kabiri’s ideas reinforce the importance of transforming data into strategy for management, not just legal management. After all, as he highlights: "what is not measured is not managed."

Mori Kabiri is an engineer and legal industry’s leading authority on 𝗞𝗣𝗜 𝗳𝗿𝗮𝗺𝗲𝘄𝗼𝗿𝗸𝘀 for legal.

Legal Operations KPIs brings an innovative approach to legal departments, an area that often lacks consistent metrics. Mori offers a true KPI toolkit tailored to legal operations, helping teams turn data into strategic decisions.

It was a pleasure to host you. Thank you for sharing your knowledge with such generosity. We are also grateful for the opportunity to access this timely and relevant book. We look forward to future collaborations.

The author demonstrates such a deep understanding of the subject matter and understand KPI's so fundamentally that his work here can easily be adopted and adapted outside legal operations. I highly recommend reading this well written book to get insight as to what good KPI's are, how the affect decision making and how to fine tune them to get a lot of performance improvement, by making decisions that fully incorporate KPI's as presented here. Anyone dealing with KPI might want to have a copy of this book on their desk. This is a book which is written incredibly complete but also accessible to those with less of a background who are willing to put in an effort and understand the book.' Great job

No doubt Law Firm KPIs will be as valuable as Legal Operations KPIs.

The Legal Operations & KPIs Forum (Singapore – APAC Hub) session offered a practical perspective on how legal teams across APAC apply data, KPIs, and operational frameworks to support decision-making, manage resources, and improve visibility across legal work. The discussions around real challenges and trade-offs provided useful insight into how legal operations function in practice. I found the exchange particularly valuable in highlighting how different organizations approach performance measurement, capacity planning, and value delivery in evolving legal environments. The session further strengthened my interest in the intersection of law, technology, and data, and underscored the importance of operational thinking in legal contexts.

Legal Operations KPIs is a well-balanced book, easy to read and understand to the point. I loved all the charts, facts and figures to help understand better , very useful for the legal field.

I am really enjoying reading the book Legal Operations KPIs by Mori Kabiri; the experience has been incredible. The work brilliantly balances practicality with theoretical depth, offering concrete tools for those who want to implement effective performance evaluations in the legal field. What has caught my attention the most so far is how the book structures applicable methodologies without falling into excessive academicism. It’s the kind of reading that not only expands strategic vision, but also provides actionable insights for the continuous improvement of legal processes. As an enthusiast, performance metrics practitioner, and professor on the subject, I can already see from this reading that the book has everything it takes to be a revolution in the definition, selection, and application of performance metrics!

KPIs are the language of modern legal leadership. Law Firm KPIs is a timely resource for firms ready to lead the next era.

The depth of the conversation around data maturity and storytelling brought very practical insights. An excellent way to close the year! Thank you all for the high-level exchange.

Love this, Mori! You are King of the KPIs.

Happy to be part of this insightful conversation! (The Forum – South America)

Being excellent and client-focused is no longer enough. Success depends equally on becoming data-centric—extracting data and knowledge from partners' heads into firm-wide systems. Structured, complete data is the launchpad for utilising the potential of Gen-AI, and KPIs are the levers that shape the data-centric culture law firms should want to build.

Legal Operations KPIs in Brazil: the development of such an important topic within legal departments in our country!

The Professional’s Handbook for Operational Excellence (Spanish Edition) written by Mori Kabiri is highly recommended for anyone who wants to make decisions based on real data, mitigate risk, and interpret performance in a much more objective way. Best of all, it is focused on the legal field, which often feels disconnected from these topics, and is available in both English and Spanish.

Legal Operations KPIs – The Professional’s Handbook to Operational Excellence by Mori Kabiri is a book with in-depth, practical examples considering the business and KPIs associated with legal operations. The book covers data, metrics and KPIs, and includes explanations and examples for spend management, budgets, resources and performance management, law firm and vendor management (including external expense distribution analysis), cross-functional collaboration, diversity and inclusion, and risk management and best practices. This is a great toolkit to start off anyone wanting help with practical tips and examples.

I thought it was fabulous. Mori Kabiri. Thinking you probably sold out of books by now!

It was incredible having you with us! 🤩