KPIs that Power Legal Teams

Excellent to bring Law Firm KPIs adapted to the Brazilian context. I liked the focus on pricing, productivity and profitability. This speaks volumes to how AI can support real-time measurements and decisions.

The Professional’s Handbook for Operational Excellence (Spanish Edition) written by Mori Kabiri is highly recommended for anyone who wants to make decisions based on real data, mitigate risk, and interpret performance in a much more objective way. Best of all, it is focused on the legal field, which often feels disconnected from these topics, and is available in both English and Spanish.

This book (in English or Spanish) is a great reference resource that helps explain what a metric is, what an indicator is, the different types of indicators, and how to visualize data for legal management. The book also provides different examples of indicators related to spend, budget, management, diversity, data quality, legal compliance, and risk management; and as if that weren’t enough, it also includes an entire chapter on best practices with a diagnostic tool for legal data analytics. In any organization, having the right indicators is crucial to properly guide work, innovation, technology implementation, and process improvement. This book will save hours of research by presenting a wide variety of indicators and helping teams decide which ones are right for them. This book is a major contribution to Spanish-language literature on legal operations, informed by years of industry experience, and will help accelerate knowledge for legal management teams across Spanish-speaking countries.

CEPI FGV Direito SP had the honor of welcoming Mori Kabiri for a thought-provoking roundtable on the impact of generative AI in the legal profession. Drawing from international experience, he offered valuable insights into the ethical, regulatory, and practical challenges surrounding AI in the legal field. Thank you for your generosity and contribution to the debate.

A holiday break must read!

It was truly incredible!

What a pleasure to rediscover the joy of simply learning and challenging myself. The book 'Legal Operations KPIs' arrived earlier than expected!!! Paraphrasing a wise mentor friend: 'I will read it as if it were a novel.'

Mori Kabiri wrote an awesome book on Legal Operations KPIs. I’m currently using it to develop a dashboard and benchmarking program for my L&C team!

As you all know, as a legal operations analyst, I am constantly looking for ways to demonstrate the value and efficiency of my work. I recently started reading Mori Kabiri’s book on Legal Operations and have found, in the pages I’ve read so far, precise tools to optimize processes and manage them more effectively. The explanations about KPIs and metrics are clear and applicable. Although I haven’t finished it yet, it has already left me with a very positive impression. Once I do, I’ll share some insights with you to keep you updated.

Legal Operations KPIs points to one of the most important challenges in my day-to-day work: understanding the efficiency and quality of our service and how we can demonstrate the value we deliver, especially through KPIs. KPIs in the legal space are often a challenge, balancing the objective with the subjective. This book offers not only practical tools to understand, calculate, and apply these indicators, but is also useful for both beginners and experts in the field.

This is the new metrics bible for Legal Ops!

The timing is perfect, especially with all the changes in the industry. I'm already thinking of a few lawyer friends I'm going to recommend Law Firm KPIs to. Fantastic work!

A unique event with the fantastic Mori Kabiri, who further empowered our team to face contemporary challenges of a legal department aligned with the organization’s business, through the mapping, building, monitoring, and measurement of a solid KPI system.

No doubt Law Firm KPIs will be as valuable as Legal Operations KPIs.

With the participation of Mori Kabiri, we had the opportunity to engage in a rich debate on an extremely relevant topic: KPIs ("From data to decisions: KPIs for legal strategy"). Always a pleasure to be among such giants!

I thought it was fabulous. Mori Kabiri. Thinking you probably sold out of books by now!

This book fills a gap in the knowledge base for legal ops professionals, concisely describing all the major metrics and KPIs to get your legal department effectively using data to make better business decisions.

We need more of legal ops practical handbooks!

Being excellent and client-focused is no longer enough. Success depends equally on becoming data-centric—extracting data and knowledge from partners' heads into firm-wide systems. Structured, complete data is the launchpad for utilising the potential of Gen-AI, and KPIs are the levers that shape the data-centric culture law firms should want to build.

Really very good!