KPIs that Power Legal Teams

The author, Mori Kabiri, an experienced expert in transforming legal operations, guides us with impressive clarity and depth. "Legal Operations KPIs" goes beyond listing metrics; it empowers legal professionals with detailed instructions to create, interpret, and use reports and KPIs effectively.

Truly trust this connection can be mutually beneficial, even for future Legal Operations’ initiatives here in Brazil!

If you do not have a degree in this field, this book [Legal Operations KPIs] brings you plenty more than the basics – put in a legal context! Instead of explaining specifically how for example, throughput time can be utilized in a legal ops context, you can eg. just have a read about MAA (read the book if you want to know what it is 😉). The layout of each spread on each metric is well thought out and repeats itself. If you are struggling with a specific issue, you can start browsing and easily comparing various metrics to establish which could help you track and collect data on the situation.

Needed this!

We need more of legal ops practical handbooks!

A very important legal perspective on KPIs. Data is for all audiences 💚

In a rapidly evolving legal market, Law Firm KPIs by Mori Kabiri is the book many of us in legal finance and analytics have been waiting for. As Director of FP&A, I routinely face the challenge of translating mountains of firm data into insight, strategy, and action. Kabiri’s book provides not only a taxonomy of over 80 clearly defined KPIs but a much-needed framework for turning law firm data into a shared language of performance and value. The book’s value lies in three core strengths: 1. Clarity and Practicality: Each KPI is laid out with definition, calculation, data sources, pitfalls, trend insights, and improvement strategies. Whether you're assessing realization, partner profitability, or AI adoption rates, the format allows for immediate application without wading through unnecessary academic detail. 2. Audience-Aware Structure: Kabiri understands the varied roles within a law firm—from managing partners to HR and legal ops—and aligns each metric to its relevant stakeholders. This makes it easier to drive cross-functional alignment. 3. Forward-Thinking with an Operational Backbone: Particularly impressive is the inclusion of metrics around Alternative Fee Arrangements (AFAs), AI impact, knowledge reuse, and cost-to-serve measures like Operating Cost per Billable Hour (OCPBH).

I had the pleasure of meeting and talking with Mori Kabiri, a major reference in Legal Operations. Our exchange was inspiring and brought important reflections on innovation, efficiency, and the future of corporate legal practice. It’s incredible to learn from professionals who are transforming how legal connects with business strategy.

May it be an incredible read!

It was spectacular! 👏🏼👏🏼👏🏼

Thank you for your presentation and for your time. Your perspective brought great value to the class, and the students clearly learned a lot and enjoyed the session.

With Mori Kabiri’s expertise on the topic, we concluded that Legal and Compliance activities are indeed measurable through indicators that translate into cost reduction, increased efficiency in contract management, and therefore business impact and cost savings.

It was a very nice experience to follow along, even virtually. The shared knowledge is extremely valuable for our journey and strengthens the strategic role of the legal function. Congratulations to everyone involved for the organization and the high-level content!

Your hard work and dedication to its development are truly appreciated. Thank you for creating a valuable resource, and I look forward to exploring the insights and knowledge it holds.

Worth every penny! Incredible. "Legal Operations KPIs" is one of the best books I’ve ever read. Extremely comprehensive for the field, with impressive quality and detail in the explanation of each metric. Worth every penny!

Your vision, leadership, and dedication to driving innovation in the LegalOps space continue to inspire everyone around you, Mori.

The graphical and easily understandable percentage representations immediately caught my attention. Believe me, they are accurate and straightforward, a rare find. The Legal Operations KPIs book is incredibly helpful for legal professionals dealing with various types of data regularly and needing to perform data analysis. The section of the book, 'How Should You Select the Right Chart for Your Data?' is invaluable for every professional, regardless of their background. I highly recommend it; you won't be disappointed.

I fervently believe in the power of data...well, a firm believer in collecting and using the RIGHT type of data I should say. That's why I'm excited to dive into a new book [Law Firm KPIs] featured from Mori Kabiri.

Without a doubt, an indispensable work for anyone who wants to demonstrate results and understand whether the firm is heading in the right direction!

The event brought an important reflection: the strategic transformation of legal departments, which must move away from being reactive cost centers to becoming proactive business partners. The parallel drawn with areas such as Finance and IT, which have already gone through this process and are now essential to strategic planning, made the path ahead clear. The central point was the use of data, analytics, and KPIs as key tools for this evolution. The presentation moved from a conceptual overview to a practical guide, showing methodologies to identify, define, and monitor metrics that truly add business value. In the end, the message was clear: what is not measured is not managed, and transforming data into strategy is the path to more efficient management, inside and outside the legal function.