KPIs that Power Legal Teams

I had the pleasure of meeting and talking with Mori Kabiri, a major reference in Legal Operations. Our exchange was inspiring and brought important reflections on innovation, efficiency, and the future of corporate legal practice. It’s incredible to learn from professionals who are transforming how legal connects with business strategy.

I'm looking forward to digging into this! I can also think of plenty of folks that would appreciate this little "stocking stuffer". . . . running to amazon now! Will work on a signed copy too!

In a rapidly evolving legal market, Law Firm KPIs by Mori Kabiri is the book many of us in legal finance and analytics have been waiting for. As Director of FP&A, I routinely face the challenge of translating mountains of firm data into insight, strategy, and action. Kabiri’s book provides not only a taxonomy of over 80 clearly defined KPIs but a much-needed framework for turning law firm data into a shared language of performance and value. The book’s value lies in three core strengths: 1. Clarity and Practicality: Each KPI is laid out with definition, calculation, data sources, pitfalls, trend insights, and improvement strategies. Whether you're assessing realization, partner profitability, or AI adoption rates, the format allows for immediate application without wading through unnecessary academic detail. 2. Audience-Aware Structure: Kabiri understands the varied roles within a law firm—from managing partners to HR and legal ops—and aligns each metric to its relevant stakeholders. This makes it easier to drive cross-functional alignment. 3. Forward-Thinking with an Operational Backbone: Particularly impressive is the inclusion of metrics around Alternative Fee Arrangements (AFAs), AI impact, knowledge reuse, and cost-to-serve measures like Operating Cost per Billable Hour (OCPBH).

I recently completed 'Legal Operations KPIs,' and it's a game-changer for legal professionals navigating the evolving data landscape. The author's expertise shines through, providing not just a guide but a compass to legal ops excellence. What sets this book apart is its practicality; it equips both legal and technical audiences with the tools to create, deliver, and interpret crucial reports and metrics. The companion website, legalopskpi.com, further enhances the utility, offering valuable resources. A must-read for proactive legal ops professionals and GCs aligning with corporate needs.

Your hard work and dedication to its development are truly appreciated. Thank you for creating a valuable resource, and I look forward to exploring the insights and knowledge it holds.

Great guide that consolidates many different aspects of metrics and KPIs into one source. The book is also linked to an interactive website that supports a more dynamic experience.

The event was very well organized, and the content was truly rich and meaningful for all of us.

As somebody who has been tasked with heading up a legal operation department, this book has been very helpful and detailed to give me a better idea of what to look and aim for in efficiently running the law department. I recommend it for anyone who is beginning to create a Legal Operations department or is already involved but looking to further their progress.

Seeing Law Firm KPIs finally in Portuguese, adapted to our reality, is outstanding. Brazilian law firms really needed something like this—practical, straightforward, and that truly works day to day. I'm sure it will help many move away from guesswork and toward real management!

This looks awesome! I will certainly be buying this!

YOU GUYS ROCK!

A very important legal perspective on KPIs. Data is for all audiences 💚

Love your book!

The graphical and easily understandable percentage representations immediately caught my attention. Believe me, they are accurate and straightforward, a rare find. The Legal Operations KPIs book is incredibly helpful for legal professionals dealing with various types of data regularly and needing to perform data analysis. The section of the book, 'How Should You Select the Right Chart for Your Data?' is invaluable for every professional, regardless of their background. I highly recommend it; you won't be disappointed.

Very happy to see this community growing and to be part of this experience. Each chapter creates a very fertile environment for valuable opportunities and learnings.

I am going to read your book and you know about me and books.

Your vision, leadership, and dedication to driving innovation in the LegalOps space continue to inspire everyone around you, Mori.

Legal Operations KPIs is an excellent resource for KPIs for anyone involved in legal operations. The QR codes are very convenient for going to specific section online. The author does an excellent job providing suggestions for trend analysis.

I also have a copy of this book on my home desk waiting for the holidays to be done, so I can dig in.

Mori Kabiri - you ARE the KPI Yoda.