KPIs that Power Legal Teams

We had the honor of welcoming Mori Kabiri at Globo, a global reference in Legal Ops.

No doubt Law Firm KPIs will be as valuable as Legal Operations KPIs.

Thank you for the contribution of knowledge Mori Kabiri.

And about the forum—wow! It’s been amazing! Really rich content. People kept saying that the group is quite advanced, but I don’t feel that advanced myself. The last talk, for me, was super enlightening, and I didn’t find it basic at all—at least not for my level. I also loved the one with the international speaker (I found it so valuable to see how the market operates abroad).

In a rapidly evolving legal market, Law Firm KPIs by Mori Kabiri is the book many of us in legal finance and analytics have been waiting for. As Director of FP&A, I routinely face the challenge of translating mountains of firm data into insight, strategy, and action. Kabiri’s book provides not only a taxonomy of over 80 clearly defined KPIs but a much-needed framework for turning law firm data into a shared language of performance and value. The book’s value lies in three core strengths: 1. Clarity and Practicality: Each KPI is laid out with definition, calculation, data sources, pitfalls, trend insights, and improvement strategies. Whether you're assessing realization, partner profitability, or AI adoption rates, the format allows for immediate application without wading through unnecessary academic detail. 2. Audience-Aware Structure: Kabiri understands the varied roles within a law firm—from managing partners to HR and legal ops—and aligns each metric to its relevant stakeholders. This makes it easier to drive cross-functional alignment. 3. Forward-Thinking with an Operational Backbone: Particularly impressive is the inclusion of metrics around Alternative Fee Arrangements (AFAs), AI impact, knowledge reuse, and cost-to-serve measures like Operating Cost per Billable Hour (OCPBH).

Really interesting session - well done!

I keep referring to it [Legal Operations KPIs] as the Bible, and anybody who wants to know anything about KPIs for a really legal department, this really is, to me, the best place to start.

If you think about KPI within Legal - THIS IS YOUR book

The lecture was truly amazing, it was such an honor to listen and learn from you on such a relevant and transformative topic. The content was extremely rich and inspiring, bringing valuable insights for those working in the legal field.

The launch of resources like your Legal Operations KPIs book are proving instrumental. They’re helping legal teams across the region better align with business goals, navigate local challenges, and drive measurable improvements.

The event brought an important reflection: the strategic transformation of legal departments, which must move away from being reactive cost centers to becoming proactive business partners. The parallel drawn with areas such as Finance and IT, which have already gone through this process and are now essential to strategic planning, made the path ahead clear. The central point was the use of data, analytics, and KPIs as key tools for this evolution. The presentation moved from a conceptual overview to a practical guide, showing methodologies to identify, define, and monitor metrics that truly add business value. In the end, the message was clear: what is not measured is not managed, and transforming data into strategy is the path to more efficient management, inside and outside the legal function.

Splendid evening at our latest Jurídico Sem Gravata meeting, this time with a brilliant presentation by Mori Kabiri on Legal Operations KPIs. I was lucky enough not only to have the opportunity to share valuable insights with Mr. Kabiri, but also to be awarded with his book.

YOU GUYS ROCK!

Great reference tool! Comprehensive and easily searchable. A great reference tool for beginners who need ideas and examples, to advanced users who need more creativity.

It is very relevant to see the application of KPIs in corporate legal departments.

Excellent content! Excellent event!! Loved it!

We need more of legal ops practical handbooks!

Thank you for the engaging lecture and the unique insights into Legal Operations!

Mori is simply fantastic. There are no adjectives strong enough to describe the learning opportunity we had today.

Getting REALLY hyped on legal ops KPIs at today’s Legal Operators conference! It’s been a great day of learning.