KPIs that Power Legal Teams

Thank you very much for the wonderful meeting we had past January 13th. Thank you, Elizabeth and Mori, for the stories you told, which highlighted the importance of understanding the company's objective. Once that is understood, it is essential to search for data honestly and openly, without bias, so that the best decision can be made and the corresponding KPIs can be established. I am looking forward for another meeting.

We had the honor of welcoming Mori Kabiri at Globo, a global reference in Legal Ops.

Mori Kabiri’s ideas reinforce the importance of transforming data into strategy for management, not just legal management. After all, as he highlights: "what is not measured is not managed."

Applause on this accomplishment! Legal Operations KPIs looks like a solid practice piece.

There are a lot of really great models and measurements in Legal Operations KPIs, and it might help you figure out what things we should be measuring.

The event brought an important reflection: the strategic transformation of legal departments, which must move away from being reactive cost centers to becoming proactive business partners. The parallel drawn with areas such as Finance and IT, which have already gone through this process and are now essential to strategic planning, made the path ahead clear. The central point was the use of data, analytics, and KPIs as key tools for this evolution. The presentation moved from a conceptual overview to a practical guide, showing methodologies to identify, define, and monitor metrics that truly add business value. In the end, the message was clear: what is not measured is not managed, and transforming data into strategy is the path to more efficient management, inside and outside the legal function.

Being excellent and client-focused is no longer enough. Success depends equally on becoming data-centric—extracting data and knowledge from partners' heads into firm-wide systems. Structured, complete data is the launchpad for utilising the potential of Gen-AI, and KPIs are the levers that shape the data-centric culture law firms should want to build.

Best session of the week! ❤️

It is very cool to see this movement to transform the Legal Department into a strategic partner of the business. The discussion about KPIs is essential to give clarity, focus and relevance to the area's deliveries. Congratulations on the meeting and the work to strengthen this much-needed agenda!

The timing is perfect, especially with all the changes in the industry. I'm already thinking of a few lawyer friends I'm going to recommend Law Firm KPIs to. Fantastic work!

This book on Law Firm KPIs by Mori Kabiri could be a game changer for aligning innovation with measurable outcomes. It echoes broader shifts where firms are using data to optimize CLM and beyond, reducing inefficiencies by up to 30% in some cases.

This is going to be an impactful and insightful session that leverages Mori Kabiri's deep experience and content from his new handbook on "Legal Operations KPIs".

Congratulations to Mori Kabiri on the hot-off-the-press new Legal Operations KPIs handbook that I am honored to have contributed to, along with Mike Russell. Mori had a vision and made it happen.

Had a good time at the Legal Operations & KPIs Forum (Singapore – APAC Hub)! Thankful for Mori Kabiri and his insight on how KPI usage can shape a company’s legal department.

In my curiosity to continue developing myself in #LegalOps topics, I found a book that is providing me with key concepts and methodical steps to optimize the management of Legal Operations, allowing Legal Departments to move from being a "cost center" to a value-generating center that delivers legal data to companies. From an innovative and practical perspective, it is reshaping the way I see legal management through data, metrics, and results, showing that lawyers can also be proactive and make data-driven decisions.

Excellent! I'm sure the book in this version offers great value as innovative content in this language.

Needed this!

It was an incredible experience, not only because we talked about best practices, KPIs, and different tools, but also because we allowed ourselves to connect beyond work: we talked about children, fur-children, and many other interests that connect us as people.

I finally received my book — written by one of the great thinkers on law firm management and operations. Entrepreneurship in the legal field taught me that strength does not come from victories, but from the ability to persevere — even when everything seems discouraging. The book "Legal Operations", by Mori Kabiri, is about that: transforming chaos into method, pain into learning, and persistence into strategy using data.

A valuable book for any professional starting their journey in the world of legal operations. From the beginning, the author aims to convey a balanced approach between the technical and personal skills needed by these professionals to connect with the business and people, understand their needs, and provide value to the client.