KPIs that Power Legal Teams

The timing is perfect, especially with all the changes in the industry. I'm already thinking of a few lawyer friends I'm going to recommend Law Firm KPIs to. Fantastic work!

Mori Kabiri is an engineer and legal industry’s leading authority on 𝗞𝗣𝗜 𝗳𝗿𝗮𝗺𝗲𝘄𝗼𝗿𝗸𝘀 for legal.

The KPIs and frameworks you’ve pulled together in the books feel like exactly the kind of shared language that helps us align expectations and make smarter decisions together.

This looks great. My goal for 2024 is to be KPI focused and this guide is just what I need.

I would like to express my gratitude for the opportunity to participate in such an enriching meeting. It was a transformative experience that broadened my perspective on the topic and reinforced my motivation to continue specializing in the field.

Your hard work and dedication to its development are truly appreciated. Thank you for creating a valuable resource, and I look forward to exploring the insights and knowledge it holds.

It was a unique opportunity to discuss how to measure and optimize the value we deliver as in-house lawyers within our companies, a key topic in an increasingly demanding business environment. How important it is to keep learning continuously, as well as to build and nurture networks that push us to be better professionals and people...

Thank you for opening this space for global reflection and exchange.

Just finished reading Legal Operations KPIs by Mori Kabiri — and it’s an excellent resource. There’s plenty of material out there on KPIs and OKRs, but what stood out for me in this book was its practical approach to defining metrics that genuinely demonstrate the value of Legal Operations through data. It goes beyond theory and focuses on what matters most: making performance measurable and meaningful. One section I particularly appreciated was the emphasis on turning complex analytics into actionable insights. For anyone who has wrestled with translating data into something stakeholders can understand, this is a game-changer. It’s not just about tracking numbers — it’s about telling a clear story of impact. This couldn’t have come at a better time for me, as I’m working on KPI-related projects this year. The ideas in this book have already influenced how I think about aligning metrics with organizational goals, and I’ll be sharing it with my team. If you’re looking to make KPIs less intimidating and more strategic, I highly recommend giving it a read.

A valuable book for any professional starting their journey in the world of legal operations. From the beginning, the author aims to convey a balanced approach between the technical and personal skills needed by these professionals to connect with the business and people, understand their needs, and provide value to the client.

This is a great book to learn about all the different key performance indicators relevant to legal operations. Highly recommended.

Legal Operations KPIs book is laid out so simply, and it's very clear. It gives you some relevance. It's history to why we track these, why they're important. If you can't afford to bring all these resources in to do these programs, start here.

This new resource (and awesomely integrated companion website) will take your legal data analytics to the next level. Finally, a one-stop-stop for legal metrics that explains exactly what each means, plus how to calculate and most importantly, how to communicate using this data to tell your story!

It's fun and always insightful to participate in the meetings and forums.

Congratulations to Mori Kabiri on the hot-off-the-press new Legal Operations KPIs handbook that I am honored to have contributed to, along with Mike Russell. Mori had a vision and made it happen.

Love your book!

If you do not have a degree in this field, this book [Legal Operations KPIs] brings you plenty more than the basics – put in a legal context! Instead of explaining specifically how for example, throughput time can be utilized in a legal ops context, you can eg. just have a read about MAA (read the book if you want to know what it is 😉). The layout of each spread on each metric is well thought out and repeats itself. If you are struggling with a specific issue, you can start browsing and easily comparing various metrics to establish which could help you track and collect data on the situation.

Really loved this session!

And the coolest part is that the website gives you a taste of the book.

The Legal Operations & KPIs Forum (Singapore – APAC Hub) session offered a practical perspective on how legal teams across APAC apply data, KPIs, and operational frameworks to support decision-making, manage resources, and improve visibility across legal work. The discussions around real challenges and trade-offs provided useful insight into how legal operations function in practice. I found the exchange particularly valuable in highlighting how different organizations approach performance measurement, capacity planning, and value delivery in evolving legal environments. The session further strengthened my interest in the intersection of law, technology, and data, and underscored the importance of operational thinking in legal contexts.