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What People Are Saying
“I stayed in and read Mori Kabiri’s excellent [Legal Operations KPIs] book. As you can see from the flags, we will be implementing many of these metrics.”
Alisa De Dominicis
Global Sr. Director Legal Operations
Rocket Software
“[Legal Operations KPIs] is an essential book for those looking for new ways to align legal management with the business. It combines Mori Kabiri’s extensive experience with very serious academic work.”
Antonio Santander
Director y Fundador
Canvas Legal
“[Eletrobras’ private KPI workshop] was a unique event with Mori Kabiri that further empowered our team to address the contemporary challenges of a legal department aligned with the organization’s business, through the mapping, construction, monitoring, and measurement of a solid KPI system.”
André Avellar
Chief of Legal Operations
Eletrobras
“Being excellent and client-focused is no longer enough. Success also depends on becoming data-centric. Structured, complete data is the foundation for using generative AI, and KPIs are the language that turns that data into insight and action. [Law Firm KPIs] makes a timely contribution to that journey.”
Aku Sorainen
Senior Partner
Sorainen
“[The FGV Direito SP roundtable] offered valuable international insights into the ethical, regulatory, and practical challenges of generative AI in the legal profession. The discussion connected global experience with the realities facing legal professionals and institutions.”
CEPI FGV Direito SP
CEPI FGV Direito SP
CEPI FGV Direito SP
“[Legal Operations KPIs] consolidates many different aspects of metrics and KPIs into one practical source. Its connection to an interactive website creates a more dynamic experience and makes the material easier to explore and apply.”
Julie Richer
Senior Director Chief of Staff, Legal Operations
Otsuka Pharmaceutical
“[The University of Passau lecture] used practical examples and use cases to show how data visualization and data storytelling can improve the interpretation of analyses and support better business decision-making.”
University of Passau
LL.M. Legal Informatics Program
University of Passau
“Great book, great timing. We have been asking for metrics from our law firm partners for years. [Law Firm KPIs] will make it much easier for them to understand and respond to the Voice of the Customer. This is a must-have reference book, whether you are in a law firm or in-house.”
Connie Brenton
Founder and CEO
LegalOps.com
“I highly recommend [Legal Operations KPIs] to anyone who wants to make decisions based on real data, mitigate risk, and interpret performance much more objectively. The best part is that it focuses on law, an area that often feels distant from these topics.”
Andrea Soto Obando
Privacy Analyst
Smartsheet
“Great session from [the Legal Operations & KPIs Forum – Mexico Chapter], sharing ideas on how to make the value of the legal function visible with metrics that truly matter.”
David Govea
Commercial Legal Leader
HEINEKEN México
“[The IILPM session] was the most engaging session of our event—an impressive endorsement from the team.”
Dr Todd Hutchison
Global Chairman
International Institute of Legal Project Management (IILPM)
“The feedback from attendees was overwhelmingly positive, with many praising the high level of knowledge, professionalism, and practical insight. It underscored the expertise and impact of [the presentation] on the audience.”
Valentin Feklistov
CO-Founder, CEO
FutureLaw
“Hosting Mori at [FEMSA’s legal operations workshop] was a great experience. His approach made legal operations, data, and KPIs engaging and relevant to our team.”
Sergio Rodriguez
Corporate Legal Manager
FEMSA
“Because data-driven decision-making in legal departments is still underestimated, [the Legal Operations & KPIs Forum] is a valuable place for beginners and experts to exchange knowledge with others who understand the importance of KPIs.”
Michael Thompson
Head of Legal Operations
Aldi DX
“[The Legal Operations & KPIs Forum – Singapore/APAC Hub] offered a practical view of how legal teams use data, KPIs, and operational frameworks to support decisions, manage resources, and improve visibility. The exchange was especially valuable in comparing approaches to performance measurement, capacity planning, and value delivery.”
Zoe Seah
ICT Society Assistant Head Of CommServe
School of InfoComm Technology - Ngee Ann Polytechnic
“Resources like [the Legal Operations KPIs book] are proving instrumental. They help legal teams across the region better align with business goals, navigate local challenges, and drive measurable improvements.”
Abel Lopez Campo
Founding Partner
LND Consultoria
“[Law Firm KPIs] is the book many of us in legal finance and analytics have been waiting for. It translates complex law-firm data into practical, decision-ready intelligence and provides a framework for connecting performance reporting with pricing, profitability, client value, and strategy.”
Alina Mendoza
Director of Management Reporting and Analytics
Holland & Knight
“[Legal Operations KPIs] is a long-needed single point of reference for anyone working with legal data. It explains what each metric means, how to calculate it, and—most importantly—how to communicate the data to tell the legal function’s story.”
Mike Russell
Head of Global Legal Operations
Expedia Group
“Many organizations struggle not with the need for data, but with knowing which questions to ask. Benchmarking, expert guidance, and communities such as [LegalOpsKPIs.com] help teams share questions and find the answers needed to move forward.”
Richard Robinson
Director, Legal Operations
Toyota
“Mori’s visit generated significant interest and real momentum. [The law-firm session] offered a great deal of valuable insight.”
Gareth Guyers
Business and Data Analyst
Rajah & Tann Asia
