KPIs that Power Legal Teams

It was a unique opportunity to discuss how to measure and optimize the value we deliver as in-house lawyers within our companies, a key topic in an increasingly demanding business environment. How important it is to keep learning continuously, as well as to build and nurture networks that push us to be better professionals and people...

Without a doubt, an indispensable work for anyone who wants to demonstrate results and understand whether the firm is heading in the right direction!

It was spectacular! 👏🏼👏🏼👏🏼

Mori Kabiri's Legal Operations KPIs book is an excellent resource.

Excellent! I'm sure the book in this version offers great value as innovative content in this language.

In a rapidly evolving legal market, Law Firm KPIs by Mori Kabiri is the book many of us in legal finance and analytics have been waiting for. As Director of FP&A, I routinely face the challenge of translating mountains of firm data into insight, strategy, and action. Kabiri’s book provides not only a taxonomy of over 80 clearly defined KPIs but a much-needed framework for turning law firm data into a shared language of performance and value. The book’s value lies in three core strengths: 1. Clarity and Practicality: Each KPI is laid out with definition, calculation, data sources, pitfalls, trend insights, and improvement strategies. Whether you're assessing realization, partner profitability, or AI adoption rates, the format allows for immediate application without wading through unnecessary academic detail. 2. Audience-Aware Structure: Kabiri understands the varied roles within a law firm—from managing partners to HR and legal ops—and aligns each metric to its relevant stakeholders. This makes it easier to drive cross-functional alignment. 3. Forward-Thinking with an Operational Backbone: Particularly impressive is the inclusion of metrics around Alternative Fee Arrangements (AFAs), AI impact, knowledge reuse, and cost-to-serve measures like Operating Cost per Billable Hour (OCPBH).

Getting REALLY hyped on legal ops KPIs at today’s Legal Operators conference! It’s been a great day of learning.

A very important legal perspective on KPIs. Data is for all audiences 💚

Happy to be part of this insightful conversation! (The Forum – South America)

My 2024 reading list just got a little bit longer!

Congratulations on the incredible work you and your team are doing with Legal Operations KPIs and for launching the Brazil Chapter.

It is awesome for the profession to have an entire book written on Legal KPI's!

Amazing event!

Loved it! Happy that Legal Operations KPIs was present and that we had such rich panels like Mori Kabiri’s.

Many organizations struggle not with the need for data but with knowing which questions to ask; success lies in benchmarking, consulting experts, and engaging in forums like LegalOpsKPIs.com, where you can share questions and receive crucial answers.

Applause on this accomplishment! Legal Operations KPIs looks like a solid practice piece.

Very impressed with your deep work in legal KPIs.

This is going to be an impactful and insightful session that leverages Mori Kabiri's deep experience and content from his new handbook on "Legal Operations KPIs".

It was a very positive experience. The students were engaged throughout, asking thoughtful questions and contributing actively to the discussion. We would be delighted to welcome you back for another session.

I also have a copy of this book on my home desk waiting for the holidays to be done, so I can dig in.