KPIs that Power Legal Teams

Truly trust this connection can be mutually beneficial, even for future Legal Operations’ initiatives here in Brazil!

Legal Operations KPIs is an excellent resource for KPIs for anyone involved in legal operations. The QR codes are very convenient for going to specific section online. The author does an excellent job providing suggestions for trend analysis.

I am going to read your book and you know about me and books.

CEPI FGV Direito SP had the honor of welcoming Mori Kabiri for a thought-provoking roundtable on the impact of generative AI in the legal profession. Drawing from international experience, he offered valuable insights into the ethical, regulatory, and practical challenges surrounding AI in the legal field. Thank you for your generosity and contribution to the debate.

I'm jumping on the bandwagon of those who already recommended the book—and that just confirms it’s definitely worth reading. You can find a lot of content about KPIs and OKRs in general, and there’s plenty of talk about how Legal Operations provides value to an organization. But I’ve never seen such a precise analysis and listing of metrics that are specifically suited to provide evidence of that value through reliable data. I’m glad I read it before tackling some KPI-related topics this year—and I’ll certainly recommend it to the team.

I must admit I was impressed with its quality: the details, the colors, and the ease of reading are incredible. It’s a spectacular project, and the chapter we are starting as a community has everything to become something grand and innovative!

I keep referring to it [Legal Operations KPIs] as the Bible, and anybody who wants to know anything about KPIs for a really legal department, this really is, to me, the best place to start.

It was a very positive experience. The students were engaged throughout, asking thoughtful questions and contributing actively to the discussion. We would be delighted to welcome you back for another session.

Being excellent and client-focused is no longer enough. Success depends equally on becoming data-centric—extracting data and knowledge from partners' heads into firm-wide systems. Structured, complete data is the launchpad for utilising the potential of Gen-AI, and KPIs are the levers that shape the data-centric culture law firms should want to build.

It was a fantastic event. The insights and teachings from Professor Mori Kabiri were extremely valuable and aligned with our practices and classes at Jurídico Sem Gravata and Desengravata Oficial 💪🏽

Your hard work and dedication to its development are truly appreciated. Thank you for creating a valuable resource, and I look forward to exploring the insights and knowledge it holds.

Excellent to bring Law Firm KPIs adapted to the Brazilian context. I liked the focus on pricing, productivity and profitability. This speaks volumes to how AI can support real-time measurements and decisions.

We need more of legal ops practical handbooks!

Very impressed with your deep work in legal KPIs.

I finally received my book — written by one of the great thinkers on law firm management and operations. Entrepreneurship in the legal field taught me that strength does not come from victories, but from the ability to persevere — even when everything seems discouraging. The book "Legal Operations", by Mori Kabiri, is about that: transforming chaos into method, pain into learning, and persistence into strategy using data.

We need more of legal ops practical handbooks!

Recommended Reading: A few days ago I started reading "Operaciones Legales KPIs" by Mori Kabiri, an essential book for everyone who (like me) is looking for new ways to align legal management with the business. You can tell it was a titanic effort, combining Mori’s vast experience with very serious academic work. Great job!

Great reference tool! Comprehensive and easily searchable. A great reference tool for beginners who need ideas and examples, to advanced users who need more creativity.

To anyone looking to elevate their legal function, this is a book you shouldn’t miss! It’s available in both English and Spanish.

In a rapidly evolving legal market, Law Firm KPIs by Mori Kabiri is the book many of us in legal finance and analytics have been waiting for. As Director of FP&A, I routinely face the challenge of translating mountains of firm data into insight, strategy, and action. Kabiri’s book provides not only a taxonomy of over 80 clearly defined KPIs but a much-needed framework for turning law firm data into a shared language of performance and value. The book’s value lies in three core strengths: 1. Clarity and Practicality: Each KPI is laid out with definition, calculation, data sources, pitfalls, trend insights, and improvement strategies. Whether you're assessing realization, partner profitability, or AI adoption rates, the format allows for immediate application without wading through unnecessary academic detail. 2. Audience-Aware Structure: Kabiri understands the varied roles within a law firm—from managing partners to HR and legal ops—and aligns each metric to its relevant stakeholders. This makes it easier to drive cross-functional alignment. 3. Forward-Thinking with an Operational Backbone: Particularly impressive is the inclusion of metrics around Alternative Fee Arrangements (AFAs), AI impact, knowledge reuse, and cost-to-serve measures like Operating Cost per Billable Hour (OCPBH).