KPIs that Power Legal Teams

Great book, great timing. We have been asking for metrics from our law firm partners for years. This will make it much easier for them to understand and respond to the Voice of the Customer. This is a must-have reference book, whether you are in a law firm or in-house.

In the process of reviewing and taking a deep dive into the legal ops universe and how to build success. A must read for anyone in the legal services space.

As somebody who has been tasked with heading up a legal operation department, this book has been very helpful and detailed to give me a better idea of what to look and aim for in efficiently running the law department. I recommend it for anyone who is beginning to create a Legal Operations department or is already involved but looking to further their progress.

Data governance enables the creation of consistent and reliable KPIs, providing strategic clarity, operational security for the legal function, strengthening decision-making, mitigating operational and regulatory risks, and sustainably increasing value generation for the business.

My first participation as a guest in the well-attended Jurídico Sem Gravata meetings was with this international speaker, Mori Kabiri, specialist and author of Legal Operations KPIs. How to use KPIs in favor of the important decisions legal departments need to make every day. Excellent reflections to put all applied techniques into practice.

Without a doubt, an indispensable work for anyone who wants to demonstrate results and understand whether the firm is heading in the right direction!

Well organized and comprehensive look at legal operations KPIs. This is a must have book for General Counsel, Chief Legal Officers and other legal operations professionals.

Really interesting session - well done!

Extremely important reading. I will add it to my 2025 reading list.

It just arrived, so I’m starting to review it. So far, I like that it starts from zero, covering very basic topics such as which charts to use for which data.

It was very good!

A unique event with the fantastic Mori Kabiri, who further empowered our team to face contemporary challenges of a legal department aligned with the organization’s business, through the mapping, building, monitoring, and measurement of a solid KPI system.

I had the pleasure of meeting and talking with Mori Kabiri, a major reference in Legal Operations. Our exchange was inspiring and brought important reflections on innovation, efficiency, and the future of corporate legal practice. It’s incredible to learn from professionals who are transforming how legal connects with business strategy.

Mori Kabiri wrote an awesome book on Legal Operations KPIs. I’m currently using it to develop a dashboard and benchmarking program for my L&C team!

It is very relevant to see the application of KPIs in corporate legal departments.

Extremely rich content!

The event was very enriching. 👏🏻👏🏻👏🏻

It is truly another world of knowledge!

The event brought an important reflection: the strategic transformation of legal departments, which must move away from being reactive cost centers to becoming proactive business partners. The parallel drawn with areas such as Finance and IT, which have already gone through this process and are now essential to strategic planning, made the path ahead clear. The central point was the use of data, analytics, and KPIs as key tools for this evolution. The presentation moved from a conceptual overview to a practical guide, showing methodologies to identify, define, and monitor metrics that truly add business value. In the end, the message was clear: what is not measured is not managed, and transforming data into strategy is the path to more efficient management, inside and outside the legal function.

Great learning opportunity! In Mexico legal ops and KPI are topics that aren't discussed as much as they should, there are much benefits for in-house counsels in learning about these topics.