KPIs that Power Legal Teams

There are a lot of really great models and measurements in Legal Operations KPIs, and it might help you figure out what things we should be measuring.

Extremely important reading. I will add it to my 2025 reading list.

Recently, I had the opportunity to attend a lecture by Prof. Mori Kabiri promoted by Jurídico Sem Gravata, where he highlighted that KPIs are essential tools for transforming data into sound decisions. According to Kabiri, these indicators allow the identification of bottlenecks, process optimization, and alignment of legal work with the organization’s financial and strategic objectives.

The depth of the conversation around data maturity and storytelling brought very practical insights. An excellent way to close the year! Thank you all for the high-level exchange.

Such important work in the legal ops space!!

The book "Legal Operations KPIs" is a practical and detailed guide on the many possibilities for applying KPIs in the Legal Operations field. It also encourages readers to develop their own insights applicable to numerous ways of measuring legal operations.

Mori Kabiri what’s gonna be on the final?

In a rapidly evolving legal market, Law Firm KPIs by Mori Kabiri is the book many of us in legal finance and analytics have been waiting for. As Director of FP&A, I routinely face the challenge of translating mountains of firm data into insight, strategy, and action. Kabiri’s book provides not only a taxonomy of over 80 clearly defined KPIs but a much-needed framework for turning law firm data into a shared language of performance and value. The book’s value lies in three core strengths: 1. Clarity and Practicality: Each KPI is laid out with definition, calculation, data sources, pitfalls, trend insights, and improvement strategies. Whether you're assessing realization, partner profitability, or AI adoption rates, the format allows for immediate application without wading through unnecessary academic detail. 2. Audience-Aware Structure: Kabiri understands the varied roles within a law firm—from managing partners to HR and legal ops—and aligns each metric to its relevant stakeholders. This makes it easier to drive cross-functional alignment. 3. Forward-Thinking with an Operational Backbone: Particularly impressive is the inclusion of metrics around Alternative Fee Arrangements (AFAs), AI impact, knowledge reuse, and cost-to-serve measures like Operating Cost per Billable Hour (OCPBH).

Thank you, Mori for a great session. I learned a lot!

It is truly another world of knowledge!

Legal Operations KPIs – The Professional’s Handbook to Operational Excellence by Mori Kabiri is a book with in-depth, practical examples considering the business and KPIs associated with legal operations. The book covers data, metrics and KPIs, and includes explanations and examples for spend management, budgets, resources and performance management, law firm and vendor management (including external expense distribution analysis), cross-functional collaboration, diversity and inclusion, and risk management and best practices. This is a great toolkit to start off anyone wanting help with practical tips and examples.

This week, while reviewing materials and updating content, I came across this data point (image below) in the fantastic Legal Operations KPIs book and thought: are we measuring what really matters in legal? And more: are we learning from what we measure? Or just stacking data? I leave this reflection here — and keep learning, to continue teaching with purpose.

Such impressive drive and dedication to helping make the ecosystem the best. 👏 👏 👏

Your hard work and dedication to its development are truly appreciated. Thank you for creating a valuable resource, and I look forward to exploring the insights and knowledge it holds.

Picking up a copy immediately.

Worth every penny! Incredible. "Legal Operations KPIs" is one of the best books I’ve ever read. Extremely comprehensive for the field, with impressive quality and detail in the explanation of each metric. Worth every penny!

Mr. Kabiri provided practical examples and use case scenarios to illustrate the impact of data visualization techniques and data storytelling on the interpretive quality of data analyses and decision-making processes in companies.

Thank you for the contribution of knowledge Mori Kabiri.

It's a phenomenal read for anyone considering buying it!

Another incredible event by Jurídico Sem Gravata, this time with Mori Kabiri to talk about KPIs and Legal Strategy.