KPIs that Power Legal Teams

I am going to read your book and you know about me and books.

Excellent! Valuable information. Very explanatory, rich and a milestone. Nothing comparable in legal literature. Highly recommended.

A good complement to your initial book.

Thanks for putting together such a comprehensive book. I can't wait to dive in.

This is a well researched and comprehensive treatise that should be required reading for any legal operations professional.

Your hard work and dedication to its development are truly appreciated. Thank you for creating a valuable resource, and I look forward to exploring the insights and knowledge it holds.

This is a great book to learn about all the different key performance indicators relevant to legal operations. Highly recommended.

This new resource (and awesomely integrated companion website) will take your legal data analytics to the next level. Finally, a one-stop-stop for legal metrics that explains exactly what each means, plus how to calculate and most importantly, how to communicate using this data to tell your story!

This looks great. My goal for 2024 is to be KPI focused and this guide is just what I need.

A very important legal perspective on KPIs. Data is for all audiences 💚

In a rapidly evolving legal market, Law Firm KPIs by Mori Kabiri is the book many of us in legal finance and analytics have been waiting for. As Director of FP&A, I routinely face the challenge of translating mountains of firm data into insight, strategy, and action. Kabiri’s book provides not only a taxonomy of over 80 clearly defined KPIs but a much-needed framework for turning law firm data into a shared language of performance and value. The book’s value lies in three core strengths: 1. Clarity and Practicality: Each KPI is laid out with definition, calculation, data sources, pitfalls, trend insights, and improvement strategies. Whether you're assessing realization, partner profitability, or AI adoption rates, the format allows for immediate application without wading through unnecessary academic detail. 2. Audience-Aware Structure: Kabiri understands the varied roles within a law firm—from managing partners to HR and legal ops—and aligns each metric to its relevant stakeholders. This makes it easier to drive cross-functional alignment. 3. Forward-Thinking with an Operational Backbone: Particularly impressive is the inclusion of metrics around Alternative Fee Arrangements (AFAs), AI impact, knowledge reuse, and cost-to-serve measures like Operating Cost per Billable Hour (OCPBH).

It was an incredible experience, not only because we talked about best practices, KPIs, and different tools, but also because we allowed ourselves to connect beyond work: we talked about children, fur-children, and many other interests that connect us as people.

The Legal Operations & KPIs Forum (Singapore – APAC Hub) session offered a practical perspective on how legal teams across APAC apply data, KPIs, and operational frameworks to support decision-making, manage resources, and improve visibility across legal work. The discussions around real challenges and trade-offs provided useful insight into how legal operations function in practice. I found the exchange particularly valuable in highlighting how different organizations approach performance measurement, capacity planning, and value delivery in evolving legal environments. The session further strengthened my interest in the intersection of law, technology, and data, and underscored the importance of operational thinking in legal contexts.

Very impressed with your deep work in legal KPIs.

If you think about KPI within Legal - THIS IS YOUR book

Mori is undoubtedly one of the leading international names in Legal Operations. His work stands out both for knowledge production and practical application, impacting professionals and organizations worldwide.

It's fun and always insightful to participate in the meetings and forums.

It was spectacular! 👏🏼👏🏼👏🏼

The timing is perfect, especially with all the changes in the industry. I'm already thinking of a few lawyer friends I'm going to recommend Law Firm KPIs to. Fantastic work!

Mori Kabiri’s ideas reinforce the importance of transforming data into strategy for management, not just legal management. After all, as he highlights: "what is not measured is not managed."