KPIs that Power Legal Teams

Great session! Already thinking about how to apply your insights!

As you all know, as a legal operations analyst, I am constantly looking for ways to demonstrate the value and efficiency of my work. I recently started reading Mori Kabiri’s book on Legal Operations and have found, in the pages I’ve read so far, precise tools to optimize processes and manage them more effectively. The explanations about KPIs and metrics are clear and applicable. Although I haven’t finished it yet, it has already left me with a very positive impression. Once I do, I’ll share some insights with you to keep you updated.

The author demonstrates such a deep understanding of the subject matter and understand KPI's so fundamentally that his work here can easily be adopted and adapted outside legal operations. I highly recommend reading this well written book to get insight as to what good KPI's are, how the affect decision making and how to fine tune them to get a lot of performance improvement, by making decisions that fully incorporate KPI's as presented here. Anyone dealing with KPI might want to have a copy of this book on their desk. This is a book which is written incredibly complete but also accessible to those with less of a background who are willing to put in an effort and understand the book.' Great job

Love your book!

Best session of the week! ❤️

If you do not have a degree in this field, this book [Legal Operations KPIs] brings you plenty more than the basics – put in a legal context! Instead of explaining specifically how for example, throughput time can be utilized in a legal ops context, you can eg. just have a read about MAA (read the book if you want to know what it is 😉). The layout of each spread on each metric is well thought out and repeats itself. If you are struggling with a specific issue, you can start browsing and easily comparing various metrics to establish which could help you track and collect data on the situation.

Participating in the Legal Operations & KPIs Forum is a unique opportunity to transform legal management in our legal departments and law firms through the implementation of clear metrics and effective operational strategies. Experiences and learnings are shared, best practices are discovered, and legal innovation is fostered. Your presence in the Forum strengthens the future of the legal field!

Mori is simply fantastic. There are no adjectives strong enough to describe the learning opportunity we had today.

Legal Operations KPIs is a must read for all legal operations and law department management teams. It’s a fascinating read.

It is very cool to see this movement to transform the Legal Department into a strategic partner of the business. The discussion about KPIs is essential to give clarity, focus and relevance to the area's deliveries. Congratulations on the meeting and the work to strengthen this much-needed agenda!

It was excellent!! Thank you for the availability! Our partnership is always so great!

I had the opportunity to deepen my knowledge and discuss current challenges for KPI adoption at the Jurídico Sem Gravata meeting, with an excellent presentation by Prof. Mori Kabiri.

Legal Operations KPIs – The Professional’s Handbook to Operational Excellence by Mori Kabiri is a book with in-depth, practical examples considering the business and KPIs associated with legal operations. The book covers data, metrics and KPIs, and includes explanations and examples for spend management, budgets, resources and performance management, law firm and vendor management (including external expense distribution analysis), cross-functional collaboration, diversity and inclusion, and risk management and best practices. This is a great toolkit to start off anyone wanting help with practical tips and examples.

Thank you, Mori for a great session. I learned a lot!

Law Firm KPIs book is a comprehensive, accessible, and future-ready guide for anyone tasked with managing or modernizing law firm performance reporting. I recommend Law Firm KPIs as a go-to reference for FP&A leaders, pricing directors, and legal ops professionals serious about building a metrics-driven culture in their firm.

The event was very enriching. 👏🏻👏🏻👏🏻

Really loved this session!

With Mori Kabiri’s expertise on the topic, we concluded that Legal and Compliance activities are indeed measurable through indicators that translate into cost reduction, increased efficiency in contract management, and therefore business impact and cost savings.

A holiday break must read!

Very happy to see this community growing and to be part of this experience. Each chapter creates a very fertile environment for valuable opportunities and learnings.