KPIs that Power Legal Teams

A community like Legal Operations KPIs is also very important because it brings more technical depth and a bit more scientific work to this discussion in Brazil. That's what I expect from Legal Operations KPIs, especially considering the book and the data that can be identified from the work you've already done and that the community has been doing.

The timing is perfect, especially with all the changes in the industry. I'm already thinking of a few lawyer friends I'm going to recommend Law Firm KPIs to. Fantastic work!

I finally received my book — written by one of the great thinkers on law firm management and operations. Entrepreneurship in the legal field taught me that strength does not come from victories, but from the ability to persevere — even when everything seems discouraging. The book "Legal Operations", by Mori Kabiri, is about that: transforming chaos into method, pain into learning, and persistence into strategy using data.

The event brought an important reflection: the strategic transformation of legal departments, which must move away from being reactive cost centers to becoming proactive business partners. The parallel drawn with areas such as Finance and IT, which have already gone through this process and are now essential to strategic planning, made the path ahead clear. The central point was the use of data, analytics, and KPIs as key tools for this evolution. The presentation moved from a conceptual overview to a practical guide, showing methodologies to identify, define, and monitor metrics that truly add business value. In the end, the message was clear: what is not measured is not managed, and transforming data into strategy is the path to more efficient management, inside and outside the legal function.

It just arrived, so I’m starting to review it. So far, I like that it starts from zero, covering very basic topics such as which charts to use for which data.

Thank you for the engaging lecture and the unique insights into Legal Operations!

Getting REALLY hyped on legal ops KPIs at today’s Legal Operators conference! It’s been a great day of learning.

It was truly incredible!

The graphical and easily understandable percentage representations immediately caught my attention. Believe me, they are accurate and straightforward, a rare find. The Legal Operations KPIs book is incredibly helpful for legal professionals dealing with various types of data regularly and needing to perform data analysis. The section of the book, 'How Should You Select the Right Chart for Your Data?' is invaluable for every professional, regardless of their background. I highly recommend it; you won't be disappointed.

It's fun and always insightful to participate in the meetings and forums.

Really interesting session - well done!

Thank you for opening this space for global reflection and exchange.

Excellent! I'm sure the book in this version offers great value as innovative content in this language.

We need more of legal ops practical handbooks!

As a Legal Ops professional, this book has become my go-to resource. I own many legal-related books, but this is the only one that earns a permanent place on my desk. Time and again, I reach for it to identify the right KPIs for a particular practice group or circumstance. I also use it for inspiration on which charts to include in reports, making it an essential tool not only for metrics but also for clear communication. The content is thoughtfully laid out, making it easy to quickly find exactly what you need or to spark fresh ideas. Whether you’re working in-house or at a law firm, and regardless of department size, this book is an invaluable guide. Highly recommended!

It was a fantastic event. The insights and teachings from Professor Mori Kabiri were extremely valuable and aligned with our practices and classes at Jurídico Sem Gravata and Desengravata Oficial 💪🏽

As somebody who has been tasked with heading up a legal operation department, this book has been very helpful and detailed to give me a better idea of what to look and aim for in efficiently running the law department. I recommend it for anyone who is beginning to create a Legal Operations department or is already involved but looking to further their progress.

Just ordered on Amazon! Loving the idea, and I am looking forward to implementing that!

The author demonstrates such a deep understanding of the subject matter and understand KPI's so fundamentally that his work here can easily be adopted and adapted outside legal operations. I highly recommend reading this well written book to get insight as to what good KPI's are, how the affect decision making and how to fine tune them to get a lot of performance improvement, by making decisions that fully incorporate KPI's as presented here. Anyone dealing with KPI might want to have a copy of this book on their desk. This is a book which is written incredibly complete but also accessible to those with less of a background who are willing to put in an effort and understand the book.' Great job

I had the opportunity to deepen my knowledge and discuss current challenges for KPI adoption at the Jurídico Sem Gravata meeting, with an excellent presentation by Prof. Mori Kabiri.