KPIs that Power Legal Teams

KPIs are levers for growth, accountability, and strategic decision making. Mori brings the 'why' and the 'how' together beautifully.

As a Legal Ops professional, this book has become my go-to resource. I own many legal-related books, but this is the only one that earns a permanent place on my desk. Time and again, I reach for it to identify the right KPIs for a particular practice group or circumstance. I also use it for inspiration on which charts to include in reports, making it an essential tool not only for metrics but also for clear communication. The content is thoughtfully laid out, making it easy to quickly find exactly what you need or to spark fresh ideas. Whether you’re working in-house or at a law firm, and regardless of department size, this book is an invaluable guide. Highly recommended!

The content is impeccably organized and holds value for those across any legal operations role.

Another incredible event by Jurídico Sem Gravata, this time with Mori Kabiri to talk about KPIs and Legal Strategy.

Getting REALLY hyped on legal ops KPIs at today’s Legal Operators conference! It’s been a great day of learning.

The event was very well organized, and the content was truly rich and meaningful for all of us.

No doubt Law Firm KPIs will be as valuable as Legal Operations KPIs.

Resources are important when you're trying to learn, and books like "Legal Operations KPIs", are important to look and, navigate and understand and how you take that truth from that book and make it your own in your organization.

Recommended Reading: A few days ago I started reading "Operaciones Legales KPIs" by Mori Kabiri, an essential book for everyone who (like me) is looking for new ways to align legal management with the business. You can tell it was a titanic effort, combining Mori’s vast experience with very serious academic work. Great job!

This is a great book to learn about all the different key performance indicators relevant to legal operations. Highly recommended.

You are helping move the whole industry forward and helping so many in-house legal operations professionals use metrics and dashboards, and KPIs to drive better outcomes.

This isn't a book that just sits on a shelf. Believe me - I enjoyed reading it so much, I took it with me on a holiday trip as my hobby read. (I will admit I am a data nerd but still.) What I appreciate most about this book is its practicality. Mori's approach is straightforward and focused on application, which makes the book accessible regardless of your expertise level. The inclusion of digital resources via QR codes and the detailed explanations of each KPI make this a tool I can use consistently to make informed decisions and improve our department's performance and reputation. I appreciate it not only for its depth in legal metrics but also for its broader application across other business functions like compliance and finance. I suspect this text is secretly useful for law firms and vendors as well. Understanding the intricacies of how corporate legal departments operate can be challenging. Legal Operations KPIs acts like a cheat code, offering insights into corporate needs and expectations, which can significantly enhance the services providers offer. As someone deeply involved in our legal department, Legal Operations KPIs has proven to be a highly useful guide. For anyone in a legal operations role looking to make a tangible impact, I'd recommend this book.

Strong start to the Singapore APAC Hub of the Legal Operations and KPIs Forum last week. A pleasure to join the kickoff session and take part in a candid, thought-provoking discussion.

Very happy to participate in this first meeting and to exchange experiences with so many incredible professionals! I’m eagerly awaiting the arrival of my copy!

I am really enjoying reading the book Legal Operations KPIs by Mori Kabiri; the experience has been incredible. The work brilliantly balances practicality with theoretical depth, offering concrete tools for those who want to implement effective performance evaluations in the legal field. What has caught my attention the most so far is how the book structures applicable methodologies without falling into excessive academicism. It’s the kind of reading that not only expands strategic vision, but also provides actionable insights for the continuous improvement of legal processes. As an enthusiast, performance metrics practitioner, and professor on the subject, I can already see from this reading that the book has everything it takes to be a revolution in the definition, selection, and application of performance metrics!

In the process of reviewing and taking a deep dive into the legal ops universe and how to build success. A must read for anyone in the legal services space.

Really loved this session!

We had the honor of welcoming Mori Kabiri at Globo, a global reference in Legal Ops.

Congratulations to Mori Kabiri on the hot-off-the-press new Legal Operations KPIs handbook that I am honored to have contributed to, along with Mike Russell. Mori had a vision and made it happen.

The event was great and it was wonderful to reconnect!