KPIs that Power Legal Teams

Splendid evening at our latest Jurídico Sem Gravata meeting, this time with a brilliant presentation by Mori Kabiri on Legal Operations KPIs. I was lucky enough not only to have the opportunity to share valuable insights with Mr. Kabiri, but also to be awarded with his book.

CEPI FGV Direito SP had the honor of welcoming Mori Kabiri for a thought-provoking roundtable on the impact of generative AI in the legal profession. Drawing from international experience, he offered valuable insights into the ethical, regulatory, and practical challenges surrounding AI in the legal field. Thank you for your generosity and contribution to the debate.

KPIs are the language of modern legal leadership. Law Firm KPIs is a timely resource for firms ready to lead the next era.

Mori is simply fantastic. There are no adjectives strong enough to describe the learning opportunity we had today.

I am going to read your book and you know about me and books.

The event was great and it was wonderful to reconnect!

The Legal Operations & KPIs Forum (Singapore – APAC Hub) session offered a practical perspective on how legal teams across APAC apply data, KPIs, and operational frameworks to support decision-making, manage resources, and improve visibility across legal work. The discussions around real challenges and trade-offs provided useful insight into how legal operations function in practice. I found the exchange particularly valuable in highlighting how different organizations approach performance measurement, capacity planning, and value delivery in evolving legal environments. The session further strengthened my interest in the intersection of law, technology, and data, and underscored the importance of operational thinking in legal contexts.

Legal Operations KPIs book remains such a powerful resource for me, not as a handout, but as a framework. For the clients who truly sit down with us as partners and trusted advisors, it helps anchor the kinds of conversations that lead to better decisions, clearer priorities, and outcomes everyone can stand behind. And no, this isn’t just for large enterprises. There are insights here that apply equally to law firms, service providers, and LegalOps teams navigating the same pressures and expectations across our ecosystem.

This is the new metrics bible for Legal Ops!

Congratulations to Mori Kabiri on the hot-off-the-press new Legal Operations KPIs handbook that I am honored to have contributed to, along with Mike Russell. Mori had a vision and made it happen.

Recommended Reading: A few days ago I started reading "Operaciones Legales KPIs" by Mori Kabiri, an essential book for everyone who (like me) is looking for new ways to align legal management with the business. You can tell it was a titanic effort, combining Mori’s vast experience with very serious academic work. Great job!

For sure, a super knowledge manual [Law Firm KPIs] I had the opportunity to receive on the first day and to be part of the Brazil Forum group, with this new book associated with offices also comes a super rich material that should be used as a guide of best practices for those who want to achieve excellence.

This isn't a book that just sits on a shelf. Believe me - I enjoyed reading it so much, I took it with me on a holiday trip as my hobby read. (I will admit I am a data nerd but still.) What I appreciate most about this book is its practicality. Mori's approach is straightforward and focused on application, which makes the book accessible regardless of your expertise level. The inclusion of digital resources via QR codes and the detailed explanations of each KPI make this a tool I can use consistently to make informed decisions and improve our department's performance and reputation. I appreciate it not only for its depth in legal metrics but also for its broader application across other business functions like compliance and finance. I suspect this text is secretly useful for law firms and vendors as well. Understanding the intricacies of how corporate legal departments operate can be challenging. Legal Operations KPIs acts like a cheat code, offering insights into corporate needs and expectations, which can significantly enhance the services providers offer. As someone deeply involved in our legal department, Legal Operations KPIs has proven to be a highly useful guide. For anyone in a legal operations role looking to make a tangible impact, I'd recommend this book.

Just ordered on Amazon! Loving the idea, and I am looking forward to implementing that!

The event was very well organized, and the content was truly rich and meaningful for all of us.

It was very good. Congratulations to everyone who made this event possible 👏🏻👏🏻

If you do not have a degree in this field, this book [Legal Operations KPIs] brings you plenty more than the basics – put in a legal context! Instead of explaining specifically how for example, throughput time can be utilized in a legal ops context, you can eg. just have a read about MAA (read the book if you want to know what it is 😉). The layout of each spread on each metric is well thought out and repeats itself. If you are struggling with a specific issue, you can start browsing and easily comparing various metrics to establish which could help you track and collect data on the situation.

Excellent to bring Law Firm KPIs adapted to the Brazilian context. I liked the focus on pricing, productivity and profitability. This speaks volumes to how AI can support real-time measurements and decisions.

The depth of the conversation around data maturity and storytelling brought very practical insights. An excellent way to close the year! Thank you all for the high-level exchange.

Legal Operations KPIs is a must read for all legal operations and law department management teams. It’s a fascinating read.