KPIs that Power Legal Teams

Why this book nailed it: Law Firm KPIs by Mori Kabiri cuts through the fluff and gets right to what legal leaders actually need.

Great to have you here in Brazil! Thanks once again for sharing such a valuable Legal Operations KPIs content, as well as for generating so many insights for me and for our Jurídico Sem Gravata vibrant community.

This is incredible! Can’t wait to digest this!

Very happy to participate in this first meeting and to exchange experiences with so many incredible professionals! I’m eagerly awaiting the arrival of my copy!

This book on Law Firm KPIs by Mori Kabiri could be a game changer for aligning innovation with measurable outcomes. It echoes broader shifts where firms are using data to optimize CLM and beyond, reducing inefficiencies by up to 30% in some cases.

If you wish to deepen your knowledge on this topic, I strongly recommend reading Professor Mori Kabiri’s book – Legal Operations – The Professional’s Handbook to Operational Excellence, as well as following upcoming initiatives from Jurídico Sem Gravata, which has proven to be an excellent source of learning and networking.

The lecture was truly amazing, it was such an honor to listen and learn from you on such a relevant and transformative topic. The content was extremely rich and inspiring, bringing valuable insights for those working in the legal field.

Wow! This KPIs workshop was one of the most informative sessions I’ve ever attended.

Splendid evening at our latest Jurídico Sem Gravata meeting, this time with a brilliant presentation by Mori Kabiri on Legal Operations KPIs. I was lucky enough not only to have the opportunity to share valuable insights with Mr. Kabiri, but also to be awarded with his book.

It was excellent!! Thank you for the availability! Our partnership is always so great!

Thank you for opening this space for global reflection and exchange.

I also have a copy of this book on my home desk waiting for the holidays to be done, so I can dig in.

Ordered. As always, I recommend that law firms know their clients' KPIs too.

It is very relevant to see the application of KPIs in corporate legal departments.

In a rapidly evolving legal market, Law Firm KPIs by Mori Kabiri is the book many of us in legal finance and analytics have been waiting for. As Director of FP&A, I routinely face the challenge of translating mountains of firm data into insight, strategy, and action. Kabiri’s book provides not only a taxonomy of over 80 clearly defined KPIs but a much-needed framework for turning law firm data into a shared language of performance and value. The book’s value lies in three core strengths: 1. Clarity and Practicality: Each KPI is laid out with definition, calculation, data sources, pitfalls, trend insights, and improvement strategies. Whether you're assessing realization, partner profitability, or AI adoption rates, the format allows for immediate application without wading through unnecessary academic detail. 2. Audience-Aware Structure: Kabiri understands the varied roles within a law firm—from managing partners to HR and legal ops—and aligns each metric to its relevant stakeholders. This makes it easier to drive cross-functional alignment. 3. Forward-Thinking with an Operational Backbone: Particularly impressive is the inclusion of metrics around Alternative Fee Arrangements (AFAs), AI impact, knowledge reuse, and cost-to-serve measures like Operating Cost per Billable Hour (OCPBH).

I'm jumping on the bandwagon of those who already recommended the book—and that just confirms it’s definitely worth reading. You can find a lot of content about KPIs and OKRs in general, and there’s plenty of talk about how Legal Operations provides value to an organization. But I’ve never seen such a precise analysis and listing of metrics that are specifically suited to provide evidence of that value through reliable data. I’m glad I read it before tackling some KPI-related topics this year—and I’ll certainly recommend it to the team.

The content is impeccably organized and holds value for those across any legal operations role.

Mori Kabiri's Legal Operations KPIs book is an excellent resource.

Mori is undoubtedly one of the leading international names in Legal Operations. His work stands out both for knowledge production and practical application, impacting professionals and organizations worldwide.

Participating in the Legal Operations & KPIs Forum is a unique opportunity to transform legal management in our legal departments and law firms through the implementation of clear metrics and effective operational strategies. Experiences and learnings are shared, best practices are discovered, and legal innovation is fostered. Your presence in the Forum strengthens the future of the legal field!