Designing Trust into AI-Enabled Legal Work

Most legal departments have moved past asking whether to use AI. The harder work is deciding how much to rely on what it produces, and who answers for the result when it is wrong. In this fireside chat, Kim Wolfe, Sr. Managing Director, SVP, CAO Legal, Head of LegalOps, Contracts & Innovation, State Stree Bank and Prashant Dubey, CEO of Vichaara, work through three scenarios that test trust at different levels: 

1. An AI tool that finds the right contract provisions but reaches the wrong conclusion because it misreads how conditions and exceptions interact;
2. A review team where some lawyers redo every AI output while others accept results with too little scrutiny; and
3. An outside counsel engagement where the client has little visibility into which tools were used or how the work was checked.

For each scenario, the speakers will look at where the failure starts and what legal operations teams can do about it now, such as adding rule-based checks to AI workflows, matching human review to real risk, and setting clear expectations with vendors and outside counsel. Attendees will leave with one concrete action per scenario that applies at any stage of AI adoption.