KPIs that Power Legal Teams

Tivemos a honra de receber na Globo o Mori Kabiri, referência mundial em Legal Ops.

Picking up a copy immediately.

Mori Kabiri’s Law Firm KPIs finally give firms the measurement framework I’ve advocated for years… From AI adoption rates to AFA profitability metrics, this book turns vague tech promises into concrete intelligence.”

Being excellent and client-focused is no longer enough. Success depends equally on becoming data-centric—extracting data and knowledge from partners' heads into firm-wide systems. Structured, complete data is the launchpad for utilising the potential of Gen-AI, and KPIs are the levers that shape the data-centric culture law firms should want to build.

Foi muito bom! Parabéns a todos os envolvidos pela organização do evento.

O evento foi muito enriquecedor. 👏🏻👏🏻👏🏻

I also have a copy of this book on my home desk waiting for the holidays to be done, so I can dig in.

Your vision, leadership, and dedication to driving innovation in the LegalOps space continue to inspire everyone around you, Mori.

This book is an excellent resource for KPIs for anyone involved in legal operations. The QR codes are very convenient for going to specific section online. The author does an excellent job providing suggestions for trend analysis.

By leveraging data and KPIs, legal teams can not only mitigate risks but also uncover opportunities that help companies explore how the legal function can evolve from a reactive role to a true enabler of business success.

Evento único com o fantástico Mori Kabiri, que capacitou ainda mais nosso time para enfrentar os desafios contemporâneos de um Jurídico alinhado com os negócios da organização, mediante o mapeamento, construção, acompanhamento e medição de um sistema sólido de KPIs.

The author demonstrates such a deep understanding of the subject matter and understand KPI's so fundamentally that his work here can easily be adopted and adapted outside legal operations. I highly recommend reading this well written book to get insight as to what good KPI's are, how the affect decision making and how to fine tune them to get a lot of performance improvement, by making decisions that fully incorporate KPI's as presented here. Anyone dealing with KPI might want to have a copy of this book on their desk. This is a book which is written incredibly complete but also accessible to those with less of a background who are willing to put in an effort and understand the book.' Great job

Com a participação do Mori Kabiri, tivemos a oportunidade de ter um rico debate sobre um tema extremamente relevante: KPI’s (“From data to decisions: KPIs for legal strategy”). Sempre um prazer estar entre esses gigantes!

A good complement to your initial book.

Mori é simplesmente fantástico. Faltam adjetivos para qualificar a oportunidade de aprendizado que tivemos hoje.

As you’re growing your career in legal ops, it really is a marathon, not a sprint. Learn as much as you can as you go along and be patient about it. Learn what you want to learn, learn as you need to learn. There are amazing resources like ‘Legal Operations KPIs’ that can help guide you along the way.

Muito relevante ver a aplicação de KPIs no jurídico corporativo.

This is the new metrics bible for Legal Ops!

From an in-house perspective, your point about AI making work faster but not automatically cheaper really resonates. We’re under constant pressure to demonstrate value internally, so partnering with outside counsel who can measure and communicate impact, beyond just hours billed, is key. The KPIs and frameworks you’ve pulled together feel like exactly the kind of shared language that helps us align expectations and make smarter decisions together.

A valuable book for any professional starting their journey in the world of legal operations. From the beginning, the author aims to convey a balanced approach between the technical and personal skills needed by these professionals to connect with the business and people, understand their needs, and provide value to the client.