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Legal Operations KPIs Central Europe chapter

Benchmarking the Modern Legal Department

Using maturity models and KPI baselines to decide where to invest next

Many legal departments struggle to show contribution and capability especially in regards to the baseline where they stand relative to other service / governance functions. 

Philipp Grosskopf, Head of Legal Division I&I at TS AG, will share how maturity models and KPI frameworks provide that baseline and to make data-driven decisions about where to focus. The session covers how to assess current operating model maturity across key legal functions, how to benchmark processes and service delivery metrics against comparable organizations, and how to translate maturity gaps into a prioritized roadmap for change.

Attendees will leave with a practical framework for positioning their own legal department on the maturity curve.

Date Tuesday, March 9, 2027
Time 4:00 PM – 5:30 PM GMT+1
Location Remote
Access Members + Guests

Takeaways

• Assess current capability and operational maturity across key legal functions.
• Benchmark legal processes and service delivery metrics against comparable organizations.
• Translate maturity gaps into a prioritized roadmap linking capability to business impact.
Limited guest seats are available. Your request will be reviewed by the Chapter Chair.

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Benchmarking the Modern Legal Department
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