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  4. Australia Chapter Working Session - May 2026
Legal Operations KPIs Australia chapter

Australia Chapter Working Session - May 2026

A closed member discussion on baseline legal metrics, GC/CFO reporting, legal cost, and practical benchmarking in Australia.

The Australia Chapter continued its working group series with a practical discussion on the baseline metrics Australian in-house legal teams should have in place.

The group explored total cost of legal, internal versus external legal spend, matter volume, turnaround time, work type, AI benefits realization, and how legal teams can create a simple but useful GC/CFO-facing “health check.”

The session focused on building toward a practical starter set of legal metrics that is useful in the Australian context, while recognizing that benchmarking only works when team structure, industry, matter mix, and data quality are properly understood.

Matt Duncan Matt Duncan Head of Legal Operations Transurban
Date Thursday, May 28, 2026
Time 9:00 AM – 10:30 AM GMT+10
Location Remote
Access Private Working Session

Takeaways

• Identify baseline legal metrics that can support regular GC/CFO conversations.
• Understand how total cost of legal, external spend, and internal resourcing fit together.
• Explore why turnaround time should be measured by work type, not as one generic number.
• Discuss how benchmarking depends on context, team structure, and matter mix.
• Learn how legal teams can start with imperfect data and still create useful reporting.
• Connect operational metrics to broader legal value and business impact.
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Australia Chapter Working Session - May 2026
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Legal Operations KPIs Book ISBNs: 979-8865273028 | 979-8324120009 | 979-8300698188 | 979-8257262944
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