Joy is a seasoned legal industry executive and trusted advisor to General Counsel, with a track record of building and transforming legal service organizations from scratch to $100M+ in value. She has rapidly scaled products, methodologies, services, and geographies, driving consistent YoY growth through organic and acquisitive strategies with fast integration. Her expertise spans innovation and productization across e-discovery, technology-assisted review, outside counsel and spend management, resource optimization, strategic sourcing, contract and IP management, disputes, and M&A due diligence and integration. Joy evolves legal service delivery by right-sizing, automating, and eliminating work with clear SLAs, while developing strategic client relationships that create predictable annuity revenue. A recognized thought leader, she speaks regularly at major industry events including ACC, CLOC, ILTA, and General Counsel forums.
