Germany #2 - Essential KPIs, Real-World Challenges, and Practical Solutions

December 11, 2024

The Germany Chapter’s second Legal Operations KPIs Forum continues the conversation on the role of KPIs and OKRs in legal operations. We’re excited to welcome Markus Warmholz, Head of Commercial & Legal Operations at HARTMANN Group, as our guest speaker. With extensive experience in managing legal teams, digital transformation, and aligning legal with business strategy, Markus will share practical insights on improving efficiency and driving impact in legal departments.

The agenda includes:

• Introduction to Efficiency in Legal Departments
• The Importance of KPIs and Performance Measurement
• Defining Goals, Metrics, and Analysis for Legal Efficiency
• Key KPIs for Legal Departments and Practical Use Cases (e.g., case turnaround time, external counsel costs, client satisfaction)
• Selecting and Implementing Effective KPIs
• Challenges and Best Practices in KPI Integration
• Leveraging Technology in Performance Measurement