Forum
Through expert-led sessions, working groups, and regional chapters worldwide, the Forum gives legal professionals a place to compare approaches, share practical experience, and explore how legal work is measured, managed, and improved.
The Legal Operations & KPIs Forum helps legal departments and law firms make better, data-informed decisions. Through expert-led sessions, working groups, and regional and global chapters, we share practical experience and explore how data, KPIs, and analytics can be used to improve legal performance and support better business decisions.
Our vision is to build a global community of legal professionals using data and KPIs to improve how legal work is measured, managed, and delivered. By connecting regional and global chapters, we aim to strengthen practical knowledge, encourage better measurement practices, and help legal organizations make more informed decisions and improve performance.
The Forum brings legal professionals together to learn from practical experience, compare approaches, and explore how data, KPIs, and analytics are being used to improve legal performance. Through expert-led sessions, benchmarking discussions, working groups, and regional and global chapters, participants can see how different organizations are approaching similar operational challenges.
* Chapter participation is approval-based, and eligibility requirements vary by organization type.
Learn from professionals driving change in legal operations and law firm management. Sessions focus on KPIs, analytics, pricing, and innovation in legal work.
Gain visibility into how leading legal organizations measure performance. Compare approaches, identify trends, and apply proven ideas within your own organization.
Take part in a global conversation shaping how legal work is measured and managed. Learn from collective experience while refining your organization's approach.
Access curated articles, templates, and tools to support KPI adoption and data-driven decision-making.
Strengthen your expertise in analytics, process design, and performance management to drive results in your organization.
Explore the chapter most relevant to your region or professional context. Each chapter brings together legal professionals around locally relevant topics, while connecting into the Forum's broader global programming.
“Because data-driven decision-making in legal departments is still underestimated, [the Legal Operations & KPIs Forum] is a valuable place for beginners and experts to exchange knowledge with others who understand the importance of KPIs.”
“[The Legal Operations & KPIs Forum – Singapore/APAC Hub] offered a practical view of how legal teams use data, KPIs, and operational frameworks to support decisions, manage resources, and improve visibility. The exchange was especially valuable in comparing approaches to performance measurement, capacity planning, and value delivery.”
“[The Legal Operations & KPIs Forum] has been amazing, with genuinely rich content. The last session was especially enlightening, and I appreciated that the discussion was useful without feeling basic—even for participants at different levels of maturity.”
“Strong start to the Singapore APAC Hub of the Legal Operations and KPIs Forum last week. A pleasure to join the kickoff session and take part in a candid, thought-provoking discussion.”
“I was fortunate to speak at [the Singapore–APAC Hub kickoff]. The questions were thoughtful and insightful, and the discussion reinforced why KPIs matter.”
“Even though KPIs and analytics are part of my daily routine, there’s no denying that the book and the forums helped me broaden my perspective even more — top-notch content.”
“It's fun and always insightful to participate in the meetings and forums.”
“Congratulations on the incredible work you and your team are doing with Legal Operations KPIs and for launching the Brazil Chapter.”
“Incredible momentum, love seeing how data-driven thinking is reshaping legal operations across borders.”
“Thank you for opening this space for global reflection and exchange.”
“Had a good time at the Legal Operations & KPIs Forum (Singapore – APAC Hub)! Thankful for Mori Kabiri and his insight on how KPI usage can shape a company’s legal department.”
“Happy to be part of this insightful conversation! (The Forum – South America)”
“Being part of [the Legal Operations & KPIs Forum] is a valuable opportunity to join a community committed to innovation in legal management, where mutual learning is the main driver. Collaboration and standardization help the profession move forward together.”
“Participating in [the Legal Operations & KPIs Forum] has been a genuine exchange where we learn from one another and grow as leaders and professionals. It is an honor to contribute my perspective and strengthen connections with people who are truly moving the industry forward.”
“Participating in [the Legal Operations & KPIs Forum] is a unique opportunity to transform legal management through clear metrics and effective operating strategies. It enables professionals to share experiences, learn from one another, and turn measurement into better decisions.”
“I am very happy to see [the Legal Operations & KPIs Forum community] growing and to be part of this experience. Each chapter creates a very fertile environment for valuable opportunities and learning.”
“[The Brazil Chapter community] is building content for the realities of Brazil so legal departments implementing KPIs know where to begin and have access to practical material, a Forum, and shared knowledge.”
“The depth of the conversation around data maturity and storytelling brought practical insights. [The Brazil Chapter’s fourth session] was an excellent way to close the year.”
“I deeply admire [the Brazil Chapter Forum], its purpose, and the thought behind each session. The goal is not simply to become large, but to add real value and reach people through meaningful community exchange.”
“[The Forum session] highlighted the importance of understanding the company’s objective first, then seeking data openly and without bias so the organization can make the best decision and establish the right KPIs.”
“I would like to express my gratitude for the opportunity to participate in such an enriching meeting. It was a transformative experience that broadened my perspective on the topic and reinforced my motivation to continue specializing in the field.”
“Great session from [the Legal Operations & KPIs Forum – Mexico Chapter], sharing ideas on how to make the value of the legal function visible with metrics that truly matter.”
“Very happy to participate in this first meeting and to exchange experiences with so many incredible professionals! I’m eagerly awaiting the arrival of my copy!”
“[The Legal Operations & KPIs Forum session] was spectacular.”
“Legal Operations KPIs in Brazil: the development of such an important topic within legal departments in our country!”
Explore upcoming Forum sessions and request to participate where applicable.
Explore EventsRequest ongoing participation in the chapter most relevant to your region or professional context.
Explore ChaptersHelp shape the Legal Operations & KPIs Forum in your region. Contribute to an existing chapter or help us grow the community.
Share Your InterestConnect your organization with legal operations and in-house legal professionals through a regional or Global Forum session.
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