KPIs that Power Legal Teams

Without a doubt, an indispensable work for anyone who wants to demonstrate results and understand whether the firm is heading in the right direction!

It was an incredible experience, not only because we talked about best practices, KPIs, and different tools, but also because we allowed ourselves to connect beyond work: we talked about children, fur-children, and many other interests that connect us as people.

It was excellent!! Thank you for the availability! Our partnership is always so great!

Legal Operations KPIs – The Professional’s Handbook to Operational Excellence by Mori Kabiri is a book with in-depth, practical examples considering the business and KPIs associated with legal operations. The book covers data, metrics and KPIs, and includes explanations and examples for spend management, budgets, resources and performance management, law firm and vendor management (including external expense distribution analysis), cross-functional collaboration, diversity and inclusion, and risk management and best practices. This is a great toolkit to start off anyone wanting help with practical tips and examples.

There are a lot of really great models and measurements in Legal Operations KPIs, and it might help you figure out what things we should be measuring.

Great reference tool! Comprehensive and easily searchable. A great reference tool for beginners who need ideas and examples, to advanced users who need more creativity.

I am going to read your book and you know about me and books.

Your vision, leadership, and dedication to driving innovation in the LegalOps space continue to inspire everyone around you, Mori.

Legal Operations KPIs points to one of the most important challenges in my day-to-day work: understanding the efficiency and quality of our service and how we can demonstrate the value we deliver, especially through KPIs. KPIs in the legal space are often a challenge, balancing the objective with the subjective. This book offers not only practical tools to understand, calculate, and apply these indicators, but is also useful for both beginners and experts in the field.

Excellent! Valuable information. Very explanatory, rich and a milestone. Nothing comparable in legal literature. Highly recommended.

I recently completed 'Legal Operations KPIs,' and it's a game-changer for legal professionals navigating the evolving data landscape. The author's expertise shines through, providing not just a guide but a compass to legal ops excellence. What sets this book apart is its practicality; it equips both legal and technical audiences with the tools to create, deliver, and interpret crucial reports and metrics. The companion website, legalopskpi.com, further enhances the utility, offering valuable resources. A must-read for proactive legal ops professionals and GCs aligning with corporate needs.

It is truly another world of knowledge!

Had a good time at the Legal Operations & KPIs Forum (Singapore – APAC Hub)! Thankful for Mori Kabiri and his insight on how KPI usage can shape a company’s legal department.

The Gold Standard reference for KPI Metrics across the legal ecosystem! A long-needed single point of reference for anyone working with legal data of any kind!

"A pleasure to attend Mori's session and take part in such a candid, thought-provoking discussion.”

As a Legal Ops professional, this book has become my go-to resource. I own many legal-related books, but this is the only one that earns a permanent place on my desk. Time and again, I reach for it to identify the right KPIs for a particular practice group or circumstance. I also use it for inspiration on which charts to include in reports, making it an essential tool not only for metrics but also for clear communication. The content is thoughtfully laid out, making it easy to quickly find exactly what you need or to spark fresh ideas. Whether you’re working in-house or at a law firm, and regardless of department size, this book is an invaluable guide. Highly recommended!

My pleasure, Mori, it was great meeting you and learn more about KPIs, a subject that is very important and often a complex challenge for legal functions

Thank you for opening this space for global reflection and exchange.

The depth of the conversation around data maturity and storytelling brought very practical insights. An excellent way to close the year! Thank you all for the high-level exchange.

The lecture was truly magnificent. Mori delivered an inspiring and highly practical session that received outstanding feedback from our students.