Communicating Value in an AI Landscape
At ILTACON 2025, Mori Kabiri joined Carrie Remhof and Jeannine Zito for an educational session on transforming KPIs from static performance indicators into strategic stories that resonate with clients and organizational leadership. The panel explored how the same data must be interpreted and communicated differently depending on the audience, with internal stakeholders requiring insights into performance, capacity, profitability, and resource allocation, while clients seek transparency, efficiency, service quality, and demonstrable value.
The speakers also examined how artificial intelligence is changing data analysis and storytelling. While AI can accelerate analysis and uncover patterns, it can also amplify weak assumptions or distort a narrative when the underlying data lacks context. The session encouraged legal teams to move beyond dashboards, adoption statistics, and vanity metrics by connecting meaningful indicators with the client lifecycle and translating results into clear strategic direction.
Your changes will be lost and cannot be recovered.