How can legal departments measure the quality and efficiency of their services in a practical way?
In this session, Dr. Philipp Grossko...
How can legal departments measure the quality and efficiency of their services in a practical way?
In this session, Dr. Philipp Grosskopf, Head of Legal Division Industry & Infrastructure at TÜV SÜD, will share practical examples of how legal teams can use simple outcome KPIs to better understand and manage their service...